Thripp87 Posted March 17 Posted March 17 I state this point genuinely. Are fans entitled to any sort of refund under consumer rights acts for this season? This is not unprecedented, indeed Sunderland fans were offered a refund in the good old days when we beat them 8-0. Out of all the issues I have with SFC this season the silence and treatment of the fans who continue to pay hard earned cash to watch SFC is the biggest insult. Say we have 18,000 season ticket holders paying £600 on average, surely the club should be looking to get some goodwill back and refunding 50%, an approximate cost of £5.5m. To ignore this an say nothing is an absolute disgrace, I can’t wait to see them all face the music at the fans forum. £5.5m is absolutely nothing for a club due over £100m for failing in the Premier League. On that particular subject if I was the chairman of the Premier League I would be bringing in a minimum standard moving forward that has to be met to qualify in the future, much in the same way a boxer doesn’t get their purse for abject failure. 7
hypochondriac Posted March 17 Posted March 17 (edited) You buy a ticket to gain access to a seat in a stadium on match day and watch a game for 90 minutes plus stoppage time. You've received that so not sure why you think you'd be entitled to any sort of refund for that. You aren't entitled to good performances or results no matter how much you pay. Regarding being awful, there's still a chance that Leeds fail to get promoted this year. If that happens then I know whose position I'd rather be in next season despite the abject failure. Edited March 17 by hypochondriac 1 1
Football Special Posted March 18 Posted March 18 47 minutes ago, EssEffCee said: Why would we get a refund? Some fans have been doing their own "refunds" by selling back to the club on the ticket exchange, a mate of mine has over £250 credit on his account now so that will pay for a large chunk of next seasons , might even top up some more if exchange opens for other remaining games 1
Football Special Posted March 18 Posted March 18 I do think that the club have a big PR job to encourage season ticket sales for next season, closest thing we could get to a refund is a big discount for renewal, fans are demoralised , will be an easy decision for some to not renew 8
EssEffCee Posted March 18 Posted March 18 (edited) 16 minutes ago, Football Special said: Some fans have been doing their own "refunds" by selling back to the club on the ticket exchange, a mate of mine has over £250 credit on his account now so that will pay for a large chunk of next seasons , might even top up some more if exchange opens for other remaining games If we come back up I expect the club to limit that like others are starting to do. Must attend x amount of games or lose your right to renew. Obviously be no point next season as we'll be nowhere near selling out season tickets. Think Brighton even charge a fee for transferring a digital ticket for a game and limit that too. Edited March 18 by EssEffCee
Saint Fan CaM Posted March 18 Posted March 18 Very few ST holders that are also true Saints supporters (as opposed to ‘tourists’) will give up their seat. Living in cloud cuckoo land to think otherwise. There will be a drop off in sold seats - there always is typically, but not to a huge extent, particularly if results improve. 1
Football Special Posted March 18 Posted March 18 2 minutes ago, EssEffCee said: If we come back up I expect the club to limit that like others are starting to do. Must attend x amount of games or lose your right to renew. Obviously be no point next season as we'll be nowhere near selling out season tickets. Think Brighton even charge a fee for transferring a digital ticket for a game. Perhaps, but I understand from talking to someone at the club that they see this as a good additional revenue stream, particularly for A cat games, match already "sold out" so they then give a season ticket holders back 1/19th as an account credit not actual cash, say £30, then sell that seat for £50 plus booking fee , as long as they benefit financially it's good for them. The Brighton ex̌ample is not resale on exchange is it i think thats just season ticket holders who transfer seat to a mate and they charge for that
gio1saints Posted March 18 Posted March 18 I don’t watch to watch this Juric no identity no clue football and a no guts team next season. When /if there’s a new Manager and when / if the squad changes and grows some collective balls I will renew my ST- but starting with this guy out at end of season please. I may be stupid sometimes or often but I’m not a masochist. 5
Whitey Grandad Posted March 18 Posted March 18 (edited) Why should you get a refund when you have had the enormous privilege to watching Liverpool, Arsenal, Chelsea, Tottenham and all the other truly amazing teams in “The World’s Bestest League” ? Edited March 18 by Whitey Grandad 5
Jeremy Corbyn Posted March 18 Posted March 18 Doubt there's any actual grounds for a refund but the club would do well to offer some sort of additional discount next season for renewals to retain loyalty. Personally the ritual humiliation over the last 4 years has pretty much killed my interest, can't be the only one. 4
beatlesaint Posted March 18 Posted March 18 2 hours ago, Football Special said: I do think that the club have a big PR job to encourage season ticket sales for next season, closest thing we could get to a refund is a big discount for renewal, fans are demoralised , will be an easy decision for some to not renew I agree they do. One things for sure, they cant even consider an increase, if anything they should make a small price cut to try and encourage more fans back. They probably wont, its a business after all, but speculate to acumulate and all that !
OldNick Posted March 18 Posted March 18 26 minutes ago, beatlesaint said: I agree they do. One things for sure, they cant even consider an increase, if anything they should make a small price cut to try and encourage more fans back. They probably wont, its a business after all, but speculate to acumulate and all that ! Isnt it 4 more games, and so they may use that as a kind of discount by not increasing prices 2
warsash saint Posted March 18 Posted March 18 26 minutes ago, beatlesaint said: I agree they do. One things for sure, they cant even consider an increase, if anything they should make a small price cut to try and encourage more fans back. They probably wont, its a business after all, but speculate to acumulate and all that ! The way the club took the piss with the FA Cup home ticket prices, there is zero chance of giving any incentives next season! 2
kitch Posted March 18 Posted March 18 On the idea of refunds I think you're slightly delusional, but I agree the club's PR has to be among the worst in the league. Too busy farting around making tourist bars and shitty TV-style shows. They need to acknowledge the fans have been let down, badly, for the second time in three years. Nobody expected us to pull up trees, and relegation was always likely. You can only do your best, right? Well, doing your best isn't allowing a self-serving manager to implement a suicidal tactical system and then berate the paying supporters for pointing it out. Nor is it to allow a manager to set up a team with no strikers and full backs & midfielders as centre-backs. The managers might be doing their best- they might just be a bit rubbish, but people running the club are the ones accountable, because they're the ones that put them there. The silence that comes out of this club when the chips are down is deafening. Surely it's better to treat fans as equals, to keep them informed? If you get everyone onboard, the positivity can come from within. These days it reeks of a load of mollicoddled millionaire kids protected at all costs, managers seemingly on meth and a club that doesn't connect with the fans unless it wants to sell them something. So no, I think your refund idea is probably not going to happen! 2
Ken Tone Posted March 18 Posted March 18 2 hours ago, beatlesaint said: I agree they do. One things for sure, they cant even consider an increase, if anything they should make a small price cut to try and encourage more fans back. They probably wont, its a business after all, but speculate to acumulate and all that ! Seem to recall that with previous relegations they've kept the price the same but pointed out you get more games for your money! 1
Sir Ralph Posted March 18 Posted March 18 Technically no reason to do this. From a morale / loyalty perspective they should be giving a discount to those who renew. If they dont I think ticket sales will drop next season. This season has been completely unacceptable. If I went to a musical or theatre and the whole show fell apart, nobody knew their lines and people gave up I would fully expect a refund. Honest question, why is football different (regardless of the technical legalities of the Club not needing to give a refund)? 4
Pamplemousse Posted March 18 Posted March 18 A discount would be appreciated, or even offer one of next season's kits for free, that would go a long way. They've upped the season ticket pre-match food/drink discount to 25% but for the last game, a free drink would be a nice thank you as well.
EssEffCee Posted March 18 Posted March 18 10 hours ago, Football Special said: Perhaps, but I understand from talking to someone at the club that they see this as a good additional revenue stream, particularly for A cat games, match already "sold out" so they then give a season ticket holders back 1/19th as an account credit not actual cash, say £30, then sell that seat for £50 plus booking fee , as long as they benefit financially it's good for them. The Brighton ex̌ample is not resale on exchange is it i think thats just season ticket holders who transfer seat to a mate and they charge for that Yeah sorry I wasn't too clear re the Brighton thing. And of course it's a good money spinner but that's presumably true of all other clubs too? It'd be an even bigger one if they revoke a season ticket and keep it as match day only. Which is why I think it won't happen next season as we won't sell out the season tickets but it'll be on the cards if we go back up I reckon.
Andy Hill Posted March 18 Posted March 18 I think that the season ticket take up for next season will be way down initially for many reasons - at present watching ladies bowls is more entertaining. 1
Charlie Wayman Posted March 19 Posted March 19 On 17/03/2025 at 23:01, Thripp87 said: I state this point genuinely. Are fans entitled to any sort of refund under consumer rights acts for this season? This is not unprecedented, indeed Sunderland fans were offered a refund in the good old days when we beat them 8-0. Out of all the issues I have with SFC this season the silence and treatment of the fans who continue to pay hard earned cash to watch SFC is the biggest insult. Say we have 18,000 season ticket holders paying £600 on average, surely the club should be looking to get some goodwill back and refunding 50%, an approximate cost of £5.5m. To ignore this an say nothing is an absolute disgrace, I can’t wait to see them all face the music at the fans forum. £5.5m is absolutely nothing for a club due over £100m for failing in the Premier League. On that particular subject if I was the chairman of the Premier League I would be bringing in a minimum standard moving forward that has to be met to qualify in the future, much in the same way a boxer doesn’t get their purse for abject failure. Wind up surely? "You cannot be serious"
Holmes_and_Watson Posted March 19 Posted March 19 23 hours ago, Andy Hill said: I think that the season ticket take up for next season will be way down initially for many reasons - at present watching ladies bowls is more entertaining. Oddly enough, Spors is looking at how transferable bowling coaching badges are with UEFA, combining SR's left field approach with the increased entertainment you mention. And obviously more points from the bowling coach than Juric, Martin, Selles and Jones would get. 🙂 1
SotonianWill Posted March 20 Posted March 20 On 18/03/2025 at 23:14, Andy Hill said: I think that the season ticket take up for next season will be way down initially for many reasons - at present watching ladies bowls is more entertaining. What if they purchased the ticket with the expectation of 23 victories. Any less, you claim a full refund.
Harold K Steptoe Posted March 20 Posted March 20 I’ve used my season ticket 4 times this season, lost all enthusiasm. The journey from Hedge End seems too much hassle. My son works for the foundation and gets 2 tickets and rarely goes. I run my own business and if my customers were having continuous issues I’d do something about it yet nobody from the club has enquired why I’ve only been 4 times. They have my hard earned and that’s all that matters. Sad thing I’m not missing it or bothered missing it. Working at the stadium you realise it’s run rubbish from top to bottom. 7
Whitey Grandad Posted March 20 Posted March 20 59 minutes ago, Harold K Steptoe said: I’ve used my season ticket 4 times this season, lost all enthusiasm. The journey from Hedge End seems too much hassle. My son works for the foundation and gets 2 tickets and rarely goes. I run my own business and if my customers were having continuous issues I’d do something about it yet nobody from the club has enquired why I’ve only been 4 times. They have my hard earned and that’s all that matters. Sad thing I’m not missing it or bothered missing it. Working at the stadium you realise it’s run rubbish from top to bottom. Agreed. Attending has become a chore. 2
trousers Posted March 21 Posted March 21 2 hours ago, Harold K Steptoe said: I’ve used my season ticket 4 times this season, lost all enthusiasm. The journey from Hedge End seems too much hassle. My son works for the foundation and gets 2 tickets and rarely goes. I run my own business and if my customers were having continuous issues I’d do something about it yet nobody from the club has enquired why I’ve only been 4 times. They have my hard earned and that’s all that matters. Sad thing I’m not missing it or bothered missing it. Working at the stadium you realise it’s run rubbish from top to bottom. Do you still get an insight into each season's new kit though...? 1
Lord Duckhunter Posted March 21 Posted March 21 I want my £5 refunded for reading this ridiculous thread. 4
Harold K Steptoe Posted March 21 Posted March 21 20 hours ago, trousers said: Do you still get an insight into each season's new kit though...? The turnaround in staff at Saints is crazy. I’ve not really had chance to speak to the new guy, probably could but I’ve just not bothered. The contacts that give me the work there virtually change from project to project as they’ve moved on to a company more organised.
Thripp87 Posted March 22 Author Posted March 22 17 hours ago, Lord Duckhunter said: I want my £5 refunded for reading this ridiculous thread. I guess you’re the sort of individual who thinks he has had his say by mildly booing. That will tell them! You probably even spend extra every week in the new Northam bar, or better still take up an exciting discount on the new third strip. it is not ridiculous to expect the club to come out and offer the fans a gesture in light of the unprecedented shitness the club/business has offered its customers this season. 9 points in April and people think it’s ridiculous to ask for some sort of acknowledgement. Silence is deafening. 2
Thripp87 Posted March 22 Author Posted March 22 (edited) Can’t wait to see the positive brigade renewing their early birds, then crying on here when it’s £5 a kid in February. Edited March 22 by Thripp87
Charlie Wayman Posted March 22 Posted March 22 On 20/03/2025 at 21:11, Harold K Steptoe said: I’ve used my season ticket 4 times this season, lost all enthusiasm. The journey from Hedge End seems too much hassle. My son works for the foundation and gets 2 tickets and rarely goes. I run my own business and if my customers were having continuous issues I’d do something about it yet nobody from the club has enquired why I’ve only been 4 times. They have my hard earned and that’s all that matters. Sad thing I’m not missing it or bothered missing it. Working at the stadium you realise it’s run rubbish from top to bottom. The club couldn't give a monkey's about fans once the cash is in the till. 4
Lord Duckhunter Posted March 22 Posted March 22 3 hours ago, Thripp87 said: guess you’re the sort of individual who thinks he has had his say by mildly booing. That will tell them! You probably even spend extra every week in the new Northam bar, or better still take up an exciting discount on the new third strip. Wrong, wrong and wrong. I don’t boo, mildly or vigorously. I certainly don’t drink the piss they serve & wouldn’t be seen dead in a kit. Other than that, good point well made. It’s peak noddy to want a refund for football tickets. If you’re entitled to a refund for watching shite over the years, they’d owe me thousands, but it was worth every penny to get away from the snap dragon for the day, having the craic with mates, visiting different ale houses, meeting new blokes. Going to football isn’t just about the football, if it was the ground would be fucking half empty. 2 1
miserableoldgit Posted March 22 Posted March 22 4 hours ago, Thripp87 said: I guess you’re the sort of individual who thinks he has had his say by mildly booing. That will tell them! You probably even spend extra every week in the new Northam bar, or better still take up an exciting discount on the new third strip. it is not ridiculous to expect the club to come out and offer the fans a gesture in light of the unprecedented shitness the club/business has offered its customers this season. 9 points in April and people think it’s ridiculous to ask for some sort of acknowledgement. Silence is deafening. Let's not also forget that whilst last season was a success, two out of three seasons have been disasters.....not just this season. 2
Charlie Wayman Posted March 22 Posted March 22 40 minutes ago, Lord Duckhunter said: Wrong, wrong and wrong. I don’t boo, mildly or vigorously. I certainly don’t drink the piss they serve & wouldn’t be seen dead in a kit. Other than that, good point well made. It’s peak noddy to want a refund for football tickets. If you’re entitled to a refund for watching shite over the years, they’d owe me thousands, but it was worth every penny to get away from the snap dragon for the day, having the craic with mates, visiting different ale houses, meeting new blokes. Going to football isn’t just about the football, if it was the ground would be fucking half empty. Back of the net!
Charlie Wayman Posted March 22 Posted March 22 7 minutes ago, miserableoldgit said: Let's not also forget that whilst last season was a success, two out of three seasons have been disasters.....not just this season. Let's face it it's all been downhill since the Brothers Koeman were forced out by effing Les Effing Read. 1
miserableoldgit Posted March 22 Posted March 22 (edited) 24 minutes ago, Charlie Wayman said: Let's face it it's all been downhill since the Brothers Koeman were forced out by effing Les Effing Read. Isn't that the truth!! We actually felt like a real Prem club when they were here. Edited March 22 by miserableoldgit 2
Lighthouse Posted March 22 Posted March 22 4 hours ago, Charlie Wayman said: Let's face it it's all been downhill since the Brothers Koeman were forced out by effing Les Effing Read. Forced out in the sense that Everton offered him something like the fifth highest wage packet in Europe. 2
Hayling Saint Posted March 22 Posted March 22 1 hour ago, Lighthouse said: Forced out in the sense that Everton offered him something like the fifth highest wage packet in Europe. Totally agree with this, Everton offered Ronald £7m a year to go there.
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