S-Clarke Posted 20 August, 2020 Share Posted 20 August, 2020 Fair enough Steve - I think this is very much a needle in the haystack kind of problem! It would be surprising for a site such as this to make a server fall over based on load alone, so like you said it's probably something in the database and queries. It's very odd how it can just flick back to working fine though and then stop again! Bloody IT. Link to comment Share on other sites More sharing options...
SuperSAINT Posted 20 August, 2020 Share Posted 20 August, 2020 26 minutes ago, stevegrant said: It can be today for you if you like? Getting pretty fucked off with the snide comments from people, to be honest. Keep fighting the good fight, Steve. Its annoying, but I’d be gutted if this place didn’t exist so people can moan at me for posting transfer news on transfer threads Link to comment Share on other sites More sharing options...
Badger Posted 20 August, 2020 Share Posted 20 August, 2020 Working well today. Link to comment Share on other sites More sharing options...
Raging Bull Posted 20 August, 2020 Share Posted 20 August, 2020 This maybe a silly question @stevegrant but have you spoken with any other forum owners (not the software devs) to see if they had similar problems and what they did about them? Link to comment Share on other sites More sharing options...
Spitz Posted 20 August, 2020 Share Posted 20 August, 2020 Seems to have improved markedly for me today. Many thanks to the site owner for their efforts! Link to comment Share on other sites More sharing options...
davefizzy14 Posted 20 August, 2020 Share Posted 20 August, 2020 (edited) Yes working better for me too. Well done to the site owner for the efforts gone into it Edited 20 August, 2020 by davefizzy14 2 Link to comment Share on other sites More sharing options...
beatlesaint Posted 20 August, 2020 Share Posted 20 August, 2020 Absolutely flying today 🤞 Link to comment Share on other sites More sharing options...
Midfield_General Posted 20 August, 2020 Share Posted 20 August, 2020 I for one appreciate all the effort you put into running this site Steve - you do a great job, thank you. 1 1 Link to comment Share on other sites More sharing options...
stknowle Posted 20 August, 2020 Share Posted 20 August, 2020 (edited) All good here. Fingers crossed this is it. Edited 20 August, 2020 by stknowle Link to comment Share on other sites More sharing options...
badgerx16 Posted 20 August, 2020 Share Posted 20 August, 2020 IT migrations are always likely to encounter unforseen issues, eg TSB. Just be thankful this wasn't a Government IT application. Link to comment Share on other sites More sharing options...
Dark Munster Posted 23 August, 2020 Share Posted 23 August, 2020 On 19/08/2020 at 03:06, trousers said: More thinking out loud.... could the problem be the sheer size of the database? We do have 14 years worth of crud afterall! Maybe the answer is to archive all content off to some storage unit in the sky and start again from afresh? Yours clutching-at-straws-ly Archiving your posts from the Skates Takeover Saga Thread should free up a few terabytes! Link to comment Share on other sites More sharing options...
StInky Posted 23 August, 2020 Share Posted 23 August, 2020 Very slow atm. Sorry you’re having so much trouble Steve. Hope things are sorted soon. All the best. Link to comment Share on other sites More sharing options...
hypochondriac Posted 23 August, 2020 Share Posted 23 August, 2020 Getting errors trying to access the lounge again. It's mad that the people who own this software seem to fail at the one job they are meant to have. Hope it can be fixed and it's not too stressful for you Steve. Link to comment Share on other sites More sharing options...
suewhistle Posted 23 August, 2020 Share Posted 23 August, 2020 Yes, again very slow today, and that's just getting in in the first place: no specific sub-forum. Very frustrating for all concerned and I presume Steve is now bald! Link to comment Share on other sites More sharing options...
Fatboy40 Posted 23 August, 2020 Share Posted 23 August, 2020 On 20/08/2020 at 20:55, badgerx16 said: IT migrations are always likely to encounter unforseen issues... No, they're not. Incorrectly planned and tested ones, or ones that are made to a budget that is not sufficient, will have issues. 1 Link to comment Share on other sites More sharing options...
Charlie Wayman Posted 23 August, 2020 Share Posted 23 August, 2020 Some routes in work better than others. Trying to jump in from the OS seems particularly fraught. Link to comment Share on other sites More sharing options...
Shroppie Posted 23 August, 2020 Share Posted 23 August, 2020 Was great yesterday now struggling again today. Appreciate your efforts to fix it, Steve. Must be so frustrating Link to comment Share on other sites More sharing options...
trousers Posted 23 August, 2020 Share Posted 23 August, 2020 11 hours ago, hypochondriac said: It's mad that the people who own this software seem to fail at the one job they are meant to have. This. If our subscriptions are paying for / contributing to the custodians of this software / platform then why are we continuing to do so if the software / platform isn't fit for purpose? Surely we should be moving to another platform if this one isn't fit for purpose? (P.s. for avoidance of doubt, this isn't a pop at Steve, this is a pop at the software / platform provider that's he's using ) Link to comment Share on other sites More sharing options...
SaintBobby Posted 23 August, 2020 Share Posted 23 August, 2020 Seemed fixed for the last few days. Near impossible today, sadly. Link to comment Share on other sites More sharing options...
egg Posted 23 August, 2020 Share Posted 23 August, 2020 Please sort it Steve - I've ventured over to the Ugly and and there's a much higher concentration of divs over there. Link to comment Share on other sites More sharing options...
djharvey Posted 23 August, 2020 Share Posted 23 August, 2020 Steve, other than not giving you grief, is there anything at all we as users/subscribed users can do to assist with the current issue? 5 Link to comment Share on other sites More sharing options...
Doctoroncall Posted 24 August, 2020 Share Posted 24 August, 2020 (edited) Hi Steve, try julian@lucioli.co.uk. He should be able to help out - he runs his owner servers for hosting solutions. Edited 24 August, 2020 by Doctoroncall Link to comment Share on other sites More sharing options...
SaintBobby Posted 25 August, 2020 Share Posted 25 August, 2020 Today was impossible. I really like this site, but after about 15 attempts this was the first time I could get onto it. Real pity, hope Steve can crack it. Link to comment Share on other sites More sharing options...
Batman Posted 25 August, 2020 Share Posted 25 August, 2020 Accessing at 0430 whilst on a break at work, is hideous. Link to comment Share on other sites More sharing options...
beatlesaint Posted 25 August, 2020 Share Posted 25 August, 2020 Very bad this morning unfortunately. Im just wondering if turning off the notifications option might not help ? It's not really necessary to know that someone has replied to your comment. Its probably irrelevant but just trying one thing at a time gotta be better than nothing just in case its something really stupid causing this Link to comment Share on other sites More sharing options...
Badger Posted 25 August, 2020 Share Posted 25 August, 2020 Worked quite smoothly yesterday, but awful this morning. Is it weather related ??* *just asking for an elderly relative Link to comment Share on other sites More sharing options...
Farkas Posted 25 August, 2020 Share Posted 25 August, 2020 It's beyond bad, comparable to our 2 previous managers Link to comment Share on other sites More sharing options...
S-Clarke Posted 25 August, 2020 Share Posted 25 August, 2020 (edited) Is it just me, or is it getting even worse than it was? I've been having some problems my side, everything else looks ok now, but this just seems even worse. Edited 25 August, 2020 by S-Clarke Link to comment Share on other sites More sharing options...
trousers Posted 25 August, 2020 Share Posted 25 August, 2020 It's been relatively ok for me the last few days but today is the worst it's ever been Link to comment Share on other sites More sharing options...
Saint_clark Posted 25 August, 2020 Share Posted 25 August, 2020 Only ever access it for a few minutes at a time then I'm getting bad gateway errors or whatever it is. Pretty much unusable at the moment. Link to comment Share on other sites More sharing options...
real saint Posted 25 August, 2020 Share Posted 25 August, 2020 yep hardly any access today Link to comment Share on other sites More sharing options...
SaintBobby Posted 26 August, 2020 Share Posted 26 August, 2020 Situation is getting worse. Getting on about 1 attempt in 20. Link to comment Share on other sites More sharing options...
Saint86 Posted 26 August, 2020 Share Posted 26 August, 2020 The last few days i'd have had a better chance of seeing Saints score a goal at home under Puel's final games, than connect to the site. Thankfully on this morning! So whatever you did, it worked! good job 👍 Link to comment Share on other sites More sharing options...
Wurzel Posted 26 August, 2020 Share Posted 26 August, 2020 @stevegrant is there any info you need from our end about what we get and when - eg I sometimes get bad gateway, sometimes get blank page message - that may help you trace problem? Does your "end" just show there's a problem or do you see what we are seeing , or not, as the case may be . Link to comment Share on other sites More sharing options...
Saint_Jonny Posted 26 August, 2020 Share Posted 26 August, 2020 @stevegrant I lead a team of engineers that support multiple AWS hosted applications. Feel free to give me a shout if you want any advice? Happy to have a poke around for you / review some logs - don't want anything in return. 3 Link to comment Share on other sites More sharing options...
Saint Garrett Posted 26 August, 2020 Share Posted 26 August, 2020 Would be good to get an update with whats going on... Pretty much not accessible this week. Link to comment Share on other sites More sharing options...
beatlesaint Posted 26 August, 2020 Share Posted 26 August, 2020 I just wonder if we all get this Bad Gateway or failure to connect at the same time? Does it appear for everyone or when some are getting it is it ok for others ? Mine veers between impossible to get in or flying, there doesn’t seem much in between Link to comment Share on other sites More sharing options...
Shroppie Posted 26 August, 2020 Share Posted 26 August, 2020 (edited) Don't know if a problem has been resolved, but it's great today. 👍👍😀 Edited 26 August, 2020 by Shroppie Link to comment Share on other sites More sharing options...
Chewy Posted 26 August, 2020 Share Posted 26 August, 2020 4 minutes ago, Shroppie said: Don't know if a problem has been resolved, but it's great today. 👍👍😀 Same here. Hopefully not a false dawn as there was a day a while back it seemed sorted, but working perfectly for me today Link to comment Share on other sites More sharing options...
M271 Posted 26 August, 2020 Share Posted 26 August, 2020 (edited) Has been flying all morning until just now. Seems to have been a temporary blip this time, back up to speed for now anyway. Edited 26 August, 2020 by M271 Link to comment Share on other sites More sharing options...
trousers Posted 26 August, 2020 Share Posted 26 August, 2020 Link to comment Share on other sites More sharing options...
trousers Posted 26 August, 2020 Share Posted 26 August, 2020 8 hours ago, Saint_Jonny said: @stevegrant I lead a team of engineers that support multiple AWS hosted applications. Feel free to give me a shout if you want any advice? Happy to have a poke around for you / review some logs - don't want anything in return. ♥️ Link to comment Share on other sites More sharing options...
real saint Posted 26 August, 2020 Share Posted 26 August, 2020 504 ERROR The request could not be satisfied. CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. Generated by cloudfront (CloudFront) Request ID: chqZtVK4QPIKiLL28WUxq4sEk91xHqxUh3slyMLDShO-oqs6yZ2Ynw== Link to comment Share on other sites More sharing options...
hypochondriac Posted 26 August, 2020 Share Posted 26 August, 2020 Sorry I've lost patience. Really hope you can fix it and I'm sure it's frustrating but I'm going to post elsewhere for a while. Link to comment Share on other sites More sharing options...
SuperSAINT Posted 26 August, 2020 Share Posted 26 August, 2020 Any chance Turkish's source can let Steve know what's wrong? 1 Link to comment Share on other sites More sharing options...
Ludwig Posted 26 August, 2020 Share Posted 26 August, 2020 11 minutes ago, hypochondriac said: Sorry I've lost patience. Really hope you can fix it and I'm sure it's frustrating but I'm going to post elsewhere for a while. At least when the site was working no one else had to read Hypochondriacs nonsense. I pity those poor people. Still, its another audience he can introduce his imaginary girlfriend to. 1 Link to comment Share on other sites More sharing options...
S-Clarke Posted 26 August, 2020 Share Posted 26 August, 2020 It's honestly driving me insane now, just wanted to post reaction to the Sky Sports 'sackings' and it's taken me about an hour to even get close to this page. This is like the days of pre ADSL back in the early 2000's. Shouldn't be like this. I've used so many forums over the years, and I still do, and I've never seen one react or respond like this one. Is it the forum (i've used other Invision boards) or is it the AWS backend causing the issues? Has it been overcomplicated maybe? As you mentioned there are now multiple servers to scale up and scale down etc. Is it worth just dumping it and starting a fresh with a new brand? If we lose history, we lose history, but I'd take that over this frustrating stuff at the moment. 1 Link to comment Share on other sites More sharing options...
igsey Posted 27 August, 2020 Share Posted 27 August, 2020 Not sure if this is helpful @stevegrant, but looks as though the forum is working fine for individual threads (navigating to these from the notifications window or the latest activity on the home page) - the "forums" for lack of a better word are hanging (e.g. https://www.saintsweb.co.uk/forum/5-the-saints/). Link to comment Share on other sites More sharing options...
badgerx16 Posted 27 August, 2020 Share Posted 27 August, 2020 20 minutes ago, igsey said: Not sure if this is helpful @stevegrant, but looks as though the forum is working fine for individual threads (navigating to these from the notifications window or the latest activity on the home page) - the "forums" for lack of a better word are hanging (e.g. https://www.saintsweb.co.uk/forum/5-the-saints/). This is exactly what I'm seeing as well. If I select the thread with the latest post, as show on the forum home page, I can get to that thread, and also navigate from there to the 'next unread' thread. However, if I select 'Go to topic listing', from the bottom left of the page, I get timed out and 'Bad gateway'. It also fails if, for instance, I select The Lounge from the main menu page. Link to comment Share on other sites More sharing options...
Weston Saint Posted 27 August, 2020 Share Posted 27 August, 2020 Same here. Link to comment Share on other sites More sharing options...
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