SuperSAINT Posted 6 August, 2020 Share Posted 6 August, 2020 1 hour ago, stevegrant said: Well I'd take 1000ms over 30,000ms So last night I went through the general permissions across the site and turned off search for guests. Turns out that guests seem to do a lot of DB-heavy searching - who knew? 🤷♂️ Great stuff! Working great today. Link to comment Share on other sites More sharing options...
Convict Colony Posted 6 August, 2020 Share Posted 6 August, 2020 yeah no problems at all today for me steve - good job Link to comment Share on other sites More sharing options...
Wurzel Posted 6 August, 2020 Share Posted 6 August, 2020 I've not paid for membership to deliberately save the (wasted) time I wouldd otherwise spend posting bollocks. But no idea Steve was having to put his hand in his own pocket to keep this afloat - although with all the live football and cricket he's been unable to attend since March no doubt he can afford it 😜. I'd be happy to contribute if it helps keep the place going, Have you considered Patreon as a way of members funding the site ? Like others above, it seems fine today @stevegrant Link to comment Share on other sites More sharing options...
S-Clarke Posted 6 August, 2020 Share Posted 6 August, 2020 Working really well today, as fast as it's ever been, nice work! Link to comment Share on other sites More sharing options...
Plastic Posted 6 August, 2020 Share Posted 6 August, 2020 5 hours ago, stevegrant said: Well I'd take 1000ms over 30,000ms So last night I went through the general permissions across the site and turned off search for guests. Turns out that guests seem to do a lot of DB-heavy searching - who knew? 🤷♂️ Well done. Maybe some kind of bot brute force hunt for passwords etc? Were you seeing big bandwidth demands at the same time as the latency spikes? Seems fine now anyway! Link to comment Share on other sites More sharing options...
stevegrant Posted 6 August, 2020 Share Posted 6 August, 2020 3 hours ago, Plastic said: Well done. Maybe some kind of bot brute force hunt for passwords etc? Were you seeing big bandwidth demands at the same time as the latency spikes? Seems fine now anyway! No, that was the frustrating thing - the number of requests hasn't changed at all, but perhaps there were some bots running searches on the site rather than spidering links like most would do. All a bit weird. Link to comment Share on other sites More sharing options...
Plastic Posted 7 August, 2020 Share Posted 7 August, 2020 @stevegrant - one more issue, I paid my sub (went through fine, got the email) but the payment page hung on the process and never displayed a success message. worth a look. Link to comment Share on other sites More sharing options...
hypochondriac Posted 10 August, 2020 Share Posted 10 August, 2020 Having a few more issues again today I'm afraid. Link to comment Share on other sites More sharing options...
iansums Posted 10 August, 2020 Author Share Posted 10 August, 2020 Yeah, it started playing up a couple of hours ago Link to comment Share on other sites More sharing options...
Chocolate Box Posted 11 August, 2020 Share Posted 11 August, 2020 Playing up again today, possibly due to increase in traffic? Link to comment Share on other sites More sharing options...
stevegrant Posted 11 August, 2020 Share Posted 11 August, 2020 I don't think it's traffic-related, we've had many more people online simultaneously compared to this morning or yesterday. We'd basically had 3 days of pretty much seamless running, the latency was minimal so everything was fine. Then at around 2:25pm yesterday, it suddenly spiked and it's been up and down quite a lot since. I've seen similar issues on another site running this software (bigger site, but near-identical infrastructure setup) and it's probably going to be a case of working out which database queries are causing the bottleneck, and that could be a slow, painful process - the software is not open source, and the company who developed it have gone to a lot of trouble to make it very hard for outsiders to debug anything, and their tech support is worse than useless. Basically they want people to commit to paying a monthly fee to them for hosting on their own platform, rather than a six-monthly self-hosted licence. We're not going to be doing that because it's laughably expensive. I guess the off-season is the ideal time for this to flare up, if ever there was an ideal time for it... Link to comment Share on other sites More sharing options...
trousers Posted 11 August, 2020 Share Posted 11 August, 2020 1 hour ago, stevegrant said: I don't think it's traffic-related, we've had many more people online simultaneously compared to this morning or yesterday. We'd basically had 3 days of pretty much seamless running, the latency was minimal so everything was fine. Then at around 2:25pm yesterday, it suddenly spiked and it's been up and down quite a lot since. I've seen similar issues on another site running this software (bigger site, but near-identical infrastructure setup) and it's probably going to be a case of working out which database queries are causing the bottleneck, and that could be a slow, painful process - the software is not open source, and the company who developed it have gone to a lot of trouble to make it very hard for outsiders to debug anything, and their tech support is worse than useless. Basically they want people to commit to paying a monthly fee to them for hosting on their own platform, rather than a six-monthly self-hosted licence. We're not going to be doing that because it's laughably expensive. I guess the off-season is the ideal time for this to flare up, if ever there was an ideal time for it... cheers for the update Steve 👍 Link to comment Share on other sites More sharing options...
S-Clarke Posted 11 August, 2020 Share Posted 11 August, 2020 Happy to up my subscription fee if needed so you can purchase more backend resources, I'm sure others will agree as well. I don't want to lose a good community here, but it's going to die very, very quickly if it carries on like this. Link to comment Share on other sites More sharing options...
stevegrant Posted 11 August, 2020 Share Posted 11 August, 2020 1 hour ago, S-Clarke said: Happy to up my subscription fee if needed so you can purchase more backend resources, I'm sure others will agree as well. I don't want to lose a good community here, but it's going to die very, very quickly if it carries on like this. Couple of points: Firstly, as I've said before, it doesn't seem to actually be a case of resources - the CPU usage on the one single server we're currently using is barely getting above 30% at peak periods (we have auto-scaling in place to build extra servers to take the load if it goes above a 5-minute average of 40%). There seems to be occasional bottlenecks that don't correspond with traffic spikes; for example the evening after the Man City game we had 1160 people online at the same time and it coped with it without too many issues. I, and a few others I've spoken to, believe there are a few flaws in the way this software works, but the developers obviously aren't willing to accept that and are pretty unhelpful when it comes to trying to debug things, so we're largely left to our own devices. I've made another slight tweak this evening to the way emails (registrations, daily digests, etc) are sent out, because that was something I saw a huge problem with on another site, and I suspect that might be an issue here. Secondly, while your sentiments are noted, I must admit I don't particularly share them. The previous iteration of the site was largely left to run itself for a number of years which has seen a tailing-off (which was a mistake on my part but I simply didn't have the time to work on a full migration which the terrible world situation has afforded me this summer), but I've still not seen any other Saints site that has as many users as this one. It's not perfect, but to be honest I'm not losing any sleep at the prospect of a few people getting pissed off at some technical difficulties after a big migration. 1 Link to comment Share on other sites More sharing options...
Turkish Posted 11 August, 2020 Share Posted 11 August, 2020 4 minutes ago, stevegrant said: Couple of points: Firstly, as I've said before, it doesn't seem to actually be a case of resources - the CPU usage on the one single server we're currently using is barely getting above 30% at peak periods (we have auto-scaling in place to build extra servers to take the load if it goes above a 5-minute average of 40%). There seems to be occasional bottlenecks that don't correspond with traffic spikes; for example the evening after the Man City game we had 1160 people online at the same time and it coped with it without too many issues. I, and a few others I've spoken to, believe there are a few flaws in the way this software works, but the developers obviously aren't willing to accept that and are pretty unhelpful when it comes to trying to debug things, so we're largely left to our own devices. I've made another slight tweak this evening to the way emails (registrations, daily digests, etc) are sent out, because that was something I saw a huge problem with on another site, and I suspect that might be an issue here. Secondly, while your sentiments are noted, I must admit I don't particularly share them. The previous iteration of the site was largely left to run itself for a number of years which has seen a tailing-off (which was a mistake on my part but I simply didn't have the time to work on a full migration which the terrible world situation has afforded me this summer), but I've still not seen any other Saints site that has as many users as this one. It's not perfect, but to be honest I'm not losing any sleep at the prospect of a few people getting pissed off at some technical difficulties after a big migration. That’s what the owners of blockbuster said when they heard a few of their customers were streaming films online. we must guard against complacency Steve. Link to comment Share on other sites More sharing options...
stevegrant Posted 11 August, 2020 Share Posted 11 August, 2020 3 minutes ago, Turkish said: That’s what the owners of blockbuster said when they heard a few of their customers were streaming films online. we must guard against complacency Steve. Link to comment Share on other sites More sharing options...
Nolan Posted 12 August, 2020 Share Posted 12 August, 2020 maybe worth taking a look at the "search box" functionality. just tried a search and it was hanging pretty terribly (and eventually giving me a 504), while the rest of the forum seems to be fine. Link to comment Share on other sites More sharing options...
igsey Posted 12 August, 2020 Share Posted 12 August, 2020 2 hours ago, Nolan said: maybe worth taking a look at the "search box" functionality. just tried a search and it was hanging pretty terribly (and eventually giving me a 504), while the rest of the forum seems to be fine. So the issues are potentially when any user performs a search, it's causing a peak in latency for the whole site for all users? Ditch the search __ Ooh just got a 502 error posting this comment, makes a nice change from the boring old 504! Link to comment Share on other sites More sharing options...
benjii Posted 12 August, 2020 Share Posted 12 August, 2020 Pretty slow and frustrating for me. Puts me off. Link to comment Share on other sites More sharing options...
Greenridge Posted 12 August, 2020 Share Posted 12 August, 2020 I think it's fair to say it's currently, err, rubbish. Link to comment Share on other sites More sharing options...
beatlesaint Posted 12 August, 2020 Share Posted 12 August, 2020 5 minutes ago, Greenridge said: I think it's fair to say it's currently, err, rubbish. Can you define the level of “rubbish” ? Are you talking Redmond Rubbish, Stephens Rubbish, Hojberg Rubbish or Carillo/Hoedt Rubbish ? 😜 Link to comment Share on other sites More sharing options...
Greenridge Posted 12 August, 2020 Share Posted 12 August, 2020 1 minute ago, beatlesaint said: Can you define the level of “rubbish” ? Are you talking Redmond Rubbish, Stephens Rubbish, Hojberg Rubbish or Carillo/Hoedt Rubbish ? 😜 This is Carillo level. Maybe lower. 1 Link to comment Share on other sites More sharing options...
qwertyell Posted 12 August, 2020 Share Posted 12 August, 2020 It's Ali Dire. Link to comment Share on other sites More sharing options...
stevegrant Posted 12 August, 2020 Share Posted 12 August, 2020 Playing around with some of the caching options - there are some really weird and seemingly inconsequential settings that, having looked at the database logs, might be doing a bit more than expected... 1 Link to comment Share on other sites More sharing options...
Weston Saint Posted 12 August, 2020 Share Posted 12 August, 2020 Its the Russians and Chinese Steve. Found it fine some days and bad others. Get on site ok but then cannot get forum topics to load. Found by clicking on last post time I get a better response and then use next unread topic indicator to carry on through. Not perfect but it is a bit quicker at times 1 Link to comment Share on other sites More sharing options...
Saint in Paradise Posted 12 August, 2020 Share Posted 12 August, 2020 I agree with Weston plus I also find signing in is also slower than it used to be. Link to comment Share on other sites More sharing options...
badgerx16 Posted 12 August, 2020 Share Posted 12 August, 2020 I reckon a higher being is taking offence at the blasphemy(etc) thread. 1 1 Link to comment Share on other sites More sharing options...
Matthew Le God Posted 12 August, 2020 Share Posted 12 August, 2020 (edited) 4 minutes ago, badgerx16 said: I reckon a higher being is taking offence at the blasphemy(etc) thread. The almighty toaster doesn't like graven images of him. @trousers is a very naughty boy! Edited 12 August, 2020 by Matthew Le God Link to comment Share on other sites More sharing options...
badgerx16 Posted 12 August, 2020 Share Posted 12 August, 2020 5 minutes ago, Matthew Le God said: The almighty toaster doesn't like graven images of him. @trousers is a very naughty boy! Is that a 'loving and caring' toaster ? Link to comment Share on other sites More sharing options...
tajjuk Posted 13 August, 2020 Share Posted 13 August, 2020 Yeh really bad for me most times I try, just times out. Link to comment Share on other sites More sharing options...
trousers Posted 13 August, 2020 Share Posted 13 August, 2020 It's been relatively ok for me today... a bit slow but not getting any of the time out messages.... yet.... (probably famous last words...!) Link to comment Share on other sites More sharing options...
Toadhall Saint Posted 13 August, 2020 Share Posted 13 August, 2020 13 minutes ago, trousers said: It's been relatively ok for me today... a bit slow but not getting any of the time out messages.... yet.... (probably famous last words...!) Same here Link to comment Share on other sites More sharing options...
Chocolate Box Posted 13 August, 2020 Share Posted 13 August, 2020 You spoke too soon, been a right pain in the arse this afternoon. Not sure if I will bother much more 1 Link to comment Share on other sites More sharing options...
aintforever Posted 13 August, 2020 Share Posted 13 August, 2020 Still fucking awful. 1 Link to comment Share on other sites More sharing options...
trousers Posted 13 August, 2020 Share Posted 13 August, 2020 Me and my big mouth! Link to comment Share on other sites More sharing options...
Badger Posted 13 August, 2020 Share Posted 13 August, 2020 Very slow at times this afternoon. We should sponsor Vestergaard next season. Despite the suggested improvements on the board, I rarely encountered the same delay/502 & 504 error messages that are becoming a recurring theme. Link to comment Share on other sites More sharing options...
Saint_clark Posted 13 August, 2020 Share Posted 13 August, 2020 Went down for me about 2 hours ago and been slow since coming back. Link to comment Share on other sites More sharing options...
iansums Posted 16 August, 2020 Author Share Posted 16 August, 2020 Still sh*t 1 Link to comment Share on other sites More sharing options...
Whitey Grandad Posted 16 August, 2020 Share Posted 16 August, 2020 It’s rubbish at the moment for me too. There’s a couple of issues that I’d like to draw to Steve’s attention. The response is slowest when I ask for unread posts. Just getting to this stage is tricky. On my iPad I have to turn the screen to landscape or the two options for ‘unread posts’ and ‘mark forum read’ do not appear near the top right of the screen. On my Android phone I have to request ‘desktop site’ before I see these two options and then I switch back to mobile site in order to read the posts. Still no indicator of the Number of the post. Link to comment Share on other sites More sharing options...
stknowle Posted 16 August, 2020 Share Posted 16 August, 2020 TBH and all joking aside this ain't good enough. I have PAID MONEY (albeit small) for the enjoyment of this website and since these so called 'improvements' I aint't getting it. Never had these problems before, whatever it is you are trying to do please stop doing it. 1 Link to comment Share on other sites More sharing options...
egg Posted 16 August, 2020 Share Posted 16 August, 2020 The site is all but unusable. The "update" looks lovely when you can see it, but more often than not the site can't even open. Poor. Link to comment Share on other sites More sharing options...
S-Clarke Posted 16 August, 2020 Share Posted 16 August, 2020 It's been off all evening for me, pretty dreadful all be told. Can anything be done, or is this just a 'forum' problem? and the lack of development of it makes a fix unlikely? How about trying another forum? XenForo, MyBB, Flarum, or go totally old school with phpBB..! Link to comment Share on other sites More sharing options...
egg Posted 16 August, 2020 Share Posted 16 August, 2020 (edited) .. Edited 16 August, 2020 by egg Link to comment Share on other sites More sharing options...
Hamilton Saint Posted 16 August, 2020 Share Posted 16 August, 2020 I've been getting "504" and "502--Bad Gateway" messages all day. Been having trouble connecting, off and on, for a week or two. Frustrating. Link to comment Share on other sites More sharing options...
SaintBobby Posted 16 August, 2020 Share Posted 16 August, 2020 Been unable to get on most of the day...maybe one time in 3 I have got on, V frustrating tbh. Link to comment Share on other sites More sharing options...
Pilchards Posted 17 August, 2020 Share Posted 17 August, 2020 Frustrating as you have something to add on the forum but by time you get on you forget what you were going to type. Link to comment Share on other sites More sharing options...
skintsaint Posted 17 August, 2020 Share Posted 17 August, 2020 Works fine this time of day Link to comment Share on other sites More sharing options...
benjii Posted 17 August, 2020 Share Posted 17 August, 2020 R.I.P. Link to comment Share on other sites More sharing options...
simo Posted 17 August, 2020 Share Posted 17 August, 2020 This bad gateway shit is getting on my tits Link to comment Share on other sites More sharing options...
Wurzel Posted 17 August, 2020 Share Posted 17 August, 2020 15 hours ago, Pilchards said: Frustrating as you have something to add on the forum but by time you get on you forget what you were going to type. Nothing new. That's just life in general for me 1 Link to comment Share on other sites More sharing options...
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