Ivan Katalinic's 'tache Posted 10 July, 2017 Posted 10 July, 2017 Another stunning success for the Saints ticket purchasing system as it has crashed today, on the day tickets go on sale for the first home game of the season. Tried buying over the phone, too, and the staff can't access/use it either! Likely to be down for hours, I was told...
mrfahaji Posted 10 July, 2017 Posted 10 July, 2017 Didn't realise tickets went on sale today, I just happened to choose this morning to go online for membership and was puzzled as to why it had crashed!
IFHP Posted 10 July, 2017 Posted 10 July, 2017 Another stunning success for the Saints ticket purchasing system as it has crashed today, on the day tickets go on sale for the first home game of the season. Tried buying over the phone, too, and the staff can't access/use it either! Likely to be down for hours, I was told... Luckily there are still a few hours until KO so you still should be ok..
Ivan Katalinic's 'tache Posted 10 July, 2017 Author Posted 10 July, 2017 Luckily there are still a few hours until KO so you still should be ok.. I'm stressing already! Now saying up & running from 9am tomorrow. Not a glorious start to new season matchday sales!!
Lets B Avenue Posted 10 July, 2017 Posted 10 July, 2017 I'm stressing already! Now saying up & running from 9am tomorrow. Not a glorious start to new season matchday sales!! That's shocking. Puel out. Sorry, what? .......
John Boy Saint Posted 10 July, 2017 Posted 10 July, 2017 That's shocking. Puel out. Sorry, what? ....... The programme Obviously found that the interesting possibilities had been all used up when trying to interface with the seats available!
Toon Saint Posted 21 July, 2017 Posted 21 July, 2017 Anyone managed to use £5 membership discount for Swansea game using the website? Can't for the life of me work out how to do it. Sent from my iPhone using Tapatalk
goodymatt Posted 21 July, 2017 Posted 21 July, 2017 You have to confirm your basket and go through to the payment screen. You can then click 'use membership credit'. Unfortunately, if you're trying to buy multiple membership tickets at once, you can't apply the discount. For the meantime, you have to order tickets individually to use the credits for each. Interestingly, you can use the full £10 all at once, not just £5 at a time. Hope this helps.
Toon Saint Posted 21 July, 2017 Posted 21 July, 2017 You have to confirm your basket and go through to the payment screen. You can then click 'use membership credit'. Unfortunately, if you're trying to buy multiple membership tickets at once, you can't apply the discount. For the meantime, you have to order tickets individually to use the credits for each. Interestingly, you can use the full £10 all at once, not just £5 at a time. Hope this helps. Muchos gracias! Very helpful. Sent from my iPhone using Tapatalk
mrfahaji Posted 21 July, 2017 Posted 21 July, 2017 (edited) Muchos gracias! Very helpful. Sent from my iPhone using Tapatalk Muchas* gracias You learn something every day (I should add that is a helpful post, as I plan to get Watford tickets in a couple of weeks. Thanks!) Edited 21 July, 2017 by mrfahaji
Spitz Posted 21 July, 2017 Posted 21 July, 2017 You have to confirm your basket and go through to the payment screen. You can then click 'use membership credit'. Unfortunately, if you're trying to buy multiple membership tickets at once, you can't apply the discount. For the meantime, you have to order tickets individually to use the credits for each. Interestingly, you can use the full £10 all at once, not just £5 at a time. Hope this helps. Yes, thanks from me also as I fell into that exact trap while trying to purchase West ham tickets together for my son and I, both members. Fortunately as I figured we'll be going to other qualifying games later in the season it was not an issue.
Toon Saint Posted 21 July, 2017 Posted 21 July, 2017 I think my problem is that I only ordered membership earlier today so the credits don't seem to have applied to my account yet. I might have to wait until the system refreshes itself - whenever that will be. Anyone with any info on how long their membership £10 credit took to apply? Sent from my iPhone using Tapatalk
goodymatt Posted 21 July, 2017 Posted 21 July, 2017 I think my problem is that I only ordered membership earlier today so the credits don't seem to have applied to my account yet. I might have to wait until the system refreshes itself - whenever that will be. Anyone with any info on how long their membership £10 credit took to apply? Sent from my iPhone using Tapatalk Ticket office told me it would take 'around 24 hours' which was right in my instance
Toadhall Saint Posted 21 July, 2017 Posted 21 July, 2017 You have to confirm your basket and go through to the payment screen. You can then click 'use membership credit'. Unfortunately, if you're trying to buy multiple membership tickets at once, you can't apply the discount. For the meantime, you have to order tickets individually to use the credits for each. Interestingly, you can use the full £10 all at once, not just £5 at a time. Hope this helps. They need to sort out the class and associations
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