Responding to emails

[The boy done well]

I've sent several emails confirming that my subscription was renewed by SO on 14th November but I can't PM and I'm recorded as a Registered Member and not a full one. I've used the 'Contact' button to communicate a couple of times at least. I have not had any reply at all and the subscription renewal notice keeps coming up when I open the site. Is anyone responsible for replying and dealing with this? I thought Steve Grant usually dealt with this but I emailed him once or twice in November but didn't get a reply.

[Goatboy]