View From The Top Posted 22 December, 2014 Share Posted 22 December, 2014 At the bottom of your letter it should say that you can canx by Jan 31 with no penalties Does it? Binned mine without noticing that. What exactly does it say? Link to comment Share on other sites More sharing options...
SO16_Saint Posted 22 December, 2014 Author Share Posted 22 December, 2014 Does it? Binned mine without noticing that. What exactly does it say? will post a pic of the letter on here later.... but essentially that if you're not happy with the price increase, you have until Jan 31 to call up and give notice (30 days) and then leave w/o penalty. They will send out packaging for the equipment to be returned in. Link to comment Share on other sites More sharing options...
Big Bad Bob Posted 22 December, 2014 Share Posted 22 December, 2014 They will send out packaging for the equipment to be returned in. Oh yeah, that's the other thing about Virgin, *THEY* own the equipment so if you leave them you have to send it back or you face getting a bill for it. I left Virgin BB and threw the router out 3 months later, then got a phone call saying that someone was going to call around to pick the router up. I said I'd thrown it out and they said they might charge me for it, never did though. With Sky you own the equipment so can put it on eBay when you leave them! Mind you also means you have to pay for newer stuff like HD boxes etc. etc. Virgin should replace/upgrade for free.. Link to comment Share on other sites More sharing options...
Whitey Grandad Posted 22 December, 2014 Share Posted 22 December, 2014 Oh yeah, that's the other thing about Virgin, *THEY* own the equipment so if you leave them you have to send it back or you face getting a bill for it. I left Virgin BB and threw the router out 3 months later, then got a phone call saying that someone was going to call around to pick the router up. I said I'd thrown it out and they said they might charge me for it, never did though. With Sky you own the equipment so can put it on eBay when you leave them! Mind you also means you have to pay for newer stuff like HD boxes etc. etc. Virgin should replace/upgrade for free.. But remember that if you have Sky plus you will lose access to the recordings, and also (I think?) the recording facility. Sky boxes are not designed to last much beyond a year. The capacitors in the psu are cheapskate and dry up. You can get kits on Ebay to replace them. Link to comment Share on other sites More sharing options...
Whitey Grandad Posted 22 December, 2014 Share Posted 22 December, 2014 will post a pic of the letter on here later.... but essentially that if you're not happy with the price increase, you have until Jan 31 to call up and give notice (30 days) and then leave w/o penalty. They will send out packaging for the equipment to be returned in. Yep, I've got my letter in front of me and I can confirm this. Link to comment Share on other sites More sharing options...
buctootim Posted 22 December, 2014 Share Posted 22 December, 2014 Ive never liked putting money into Murdoch's pocket but didn't want to deprive the kids of the programmes they like. This thread prompted me to look at the options again and I discovered I can get the same programmes plus Netflix from BT for £10pm less. Happy with that. Link to comment Share on other sites More sharing options...
pap Posted 22 December, 2014 Share Posted 22 December, 2014 Why was a revolutionary like you Pap happy contribute to Rupert's evil empire? I would've loved to have given my money to the hippy commune that also had rights to live Premier League football, but it was a fruitless search. Fruitless! I have lost a bit of respect. Yeah, that "Virgin Media customer service is great" line did you no favours. Even I have to put their metaphorical bollócks in the vice when dealing with them. Without wanting to sound overly principled but is main reason I wouldn't subscribe to Sky. If you get any of Sky's channels through another non-dodgy provider, Murdoch is still getting his cash. It just goes through another company before it gets to him. Link to comment Share on other sites More sharing options...
SO16_Saint Posted 22 December, 2014 Author Share Posted 22 December, 2014 Link to comment Share on other sites More sharing options...
whelk Posted 22 December, 2014 Share Posted 22 December, 2014 I would've loved to have given my money to the hippy commune that also had rights to live Premier League football, but it was a fruitless search. Fruitless! Yeah, that "Virgin Media customer service is great" line did you no favours. Even I have to put their metaphorical bollócks in the vice when dealing with them. If you get any of Sky's channels through another non-dodgy provider, Murdoch is still getting his cash. It just goes through another company before it gets to him. Ahh so principled until you desire (not need) something. Viva revolution baby. Yeah my reputation must be in tatters. I haven't had a bad experience. Mind I wouldn't ask for, or expect an objective opinion from the many malcontents on here. Link to comment Share on other sites More sharing options...
pap Posted 22 December, 2014 Share Posted 22 December, 2014 Ahh so principled until you desire (not need) something. Viva revolution baby. Hate the game, not the players. Yeah my reputation must be in tatters. I haven't had a bad experience. Fair enough to say you haven't had a bad experience. Making out that you didn't know what others were on about was what probably got you the lols. Mind I wouldn't ask for, or expect an objective opinion from the many malcontents on here. He looks happy. Link to comment Share on other sites More sharing options...
whelk Posted 22 December, 2014 Share Posted 22 December, 2014 Hate the game, not the players. Fair enough to say you haven't had a bad experience. Making out that you didn't know what others were on about was what probably got you the lols. He looks happy. I wouldn't take being called a malcontent as an insult. Link to comment Share on other sites More sharing options...
pap Posted 22 December, 2014 Share Posted 22 December, 2014 I wouldn't take being called a malcontent as an insult. By the dictionary definition, we've only a few on here anyway. We've got plenty of naggers. Rebellion is in shorter supply. I occasionally look up angry parking charge men just to see a bit of it. Link to comment Share on other sites More sharing options...
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