scotsaintsfan Posted 4 August, 2014 Share Posted 4 August, 2014 Liking the new saints ticket website and the fact you can save a favourite seat for games and buy tickets based on your saved favourite seat Link to comment Share on other sites More sharing options...
ant Posted 4 August, 2014 Share Posted 4 August, 2014 Yeah, aside from the fact that they've reset everyone's password to their postcode. Top security nous there! Given that the only details required to access an account are now your email address and postcode, I'd suggest logging in and updating it quick-sharp. Link to comment Share on other sites More sharing options...
Window Cleaner Posted 4 August, 2014 Share Posted 4 August, 2014 Liking the new saints ticket website and the fact you can save a favourite seat for games and buy tickets based on your saved favourite seat Got to have some attractive features to justify the 2.50£ fee per ticket I suppose. Link to comment Share on other sites More sharing options...
The9 Posted 4 August, 2014 Share Posted 4 August, 2014 How exactly DO you save a favourite seat? I've had a look and mine says "you don't have one" but not "this is how you do it"? Link to comment Share on other sites More sharing options...
stevegrant Posted 4 August, 2014 Share Posted 4 August, 2014 And the new system doesn't show how many seats are left in each block, only a vague "Availability" rating Link to comment Share on other sites More sharing options...
The9 Posted 4 August, 2014 Share Posted 4 August, 2014 Yeah, aside from the fact that they've reset everyone's password to their postcode. Top security nous there! Given that the only details required to access an account are now your email address and postcode, I'd suggest logging in and updating it quick-sharp. No-one would have known if you hadn't said! Well, no-one who didn't use the "Forgotten My Password" option, anyway. Link to comment Share on other sites More sharing options...
stevegrant Posted 4 August, 2014 Share Posted 4 August, 2014 How exactly DO you save a favourite seat? I've had a look and mine says "you don't have one" but not "this is how you do it"? Once you have added a seat to your basket, I think you then have the option of setting that as your favourite seat. I would have thought season ticket holders should have automatically had their ST seat added as their favourite (as you obviously can't select it for individual league games as it's already been sold), but nope, they've not bothered with that. Link to comment Share on other sites More sharing options...
Minty Posted 4 August, 2014 Share Posted 4 August, 2014 And the new system doesn't show how many seats are left in each block, only a vague "Availability" rating Click on the block and you see every single seat. Link to comment Share on other sites More sharing options...
stevegrant Posted 4 August, 2014 Share Posted 4 August, 2014 Click on the block and you see every single seat. I'm aware of that, but that is still a backwards step from the old system where you could see exactly how many tickets were left to sell. Link to comment Share on other sites More sharing options...
The9 Posted 4 August, 2014 Share Posted 4 August, 2014 Once you have added a seat to your basket, I think you then have the option of setting that as your favourite seat. I would have thought season ticket holders should have automatically had their ST seat added as their favourite (as you obviously can't select it for individual league games as it's already been sold), but nope, they've not bothered with that. Well of course not, we're already sitting in it for the League matches, and unless they plan on matching the Leverkusen pricing I won't bother with any cup games anyway... Any update on Loyalty Points? Doesn't seem to be anywhere to show them? Link to comment Share on other sites More sharing options...
JackanorySFC Posted 4 August, 2014 Share Posted 4 August, 2014 At least this system allows you to buy tickets in block 2. The last had a Block 1/ 2 section only selling block 1 tickets - as a block 2 ST holder it did my head in when trying to get tickets near us for mates or my own seat for cup games! Have to say though, despite the system de-listing my linked accounts and resetting my password, it's far easier to use. Link to comment Share on other sites More sharing options...
The9 Posted 4 August, 2014 Share Posted 4 August, 2014 I'm aware of that, but that is still a backwards step from the old system where you could see exactly how many tickets were left to sell. I suspect they wouldn't have wanted you to know that though. And can you change this bloody default from 50 seconds between posts FFS, I have too much crap to spout to wait that long..? Link to comment Share on other sites More sharing options...
The9 Posted 4 August, 2014 Share Posted 4 August, 2014 At least this system allows you to buy tickets in block 2. The last had a Block 1/ 2 section only selling block 1 tickets - as a block 2 ST holder it did my head in when trying to get tickets near us for mates or my own seat for cup games! Have to say though, despite the system de-listing my linked accounts and resetting my password, it's far easier to use. It's kept my accounts linked! Link to comment Share on other sites More sharing options...
Patrick Bateman Posted 4 August, 2014 Share Posted 4 August, 2014 I'm aware of that, but that is still a backwards step from the old system where you could see exactly how many tickets were left to sell. I still don't see why that was useful? If you're after 1 or 2 tickets, what does it matter whether there are 500 or 5 seats left in a block? I have to say that the new version is MUCH better and more usable than the old one. I breezed through when ordering for West Brom, despite the silly password reset ... Link to comment Share on other sites More sharing options...
Patrick Bateman Posted 4 August, 2014 Share Posted 4 August, 2014 It's kept my accounts linked! Interesting - that was my one annoyance, that it seems to have delinked my accounts Link to comment Share on other sites More sharing options...
JackanorySFC Posted 4 August, 2014 Share Posted 4 August, 2014 It's kept my accounts linked! I had to add my mate's customer number and confirm his post code? Oh well, all sorted now. Link to comment Share on other sites More sharing options...
ant Posted 4 August, 2014 Share Posted 4 August, 2014 No-one would have known if you hadn't said! Well you sort of need to know in order to log in Also it says this on the login page, which sort of gives the game away: If you have never used this website before, your password is your postcode, with no space and all in capital letters e.g. AB15CD. Assumed that it would class me as having used the site before - thought it was a simple redesign before noticing the domain change/full new system. Link to comment Share on other sites More sharing options...
The9 Posted 4 August, 2014 Share Posted 4 August, 2014 I had to add my mate's customer number and confirm his post code? Oh well, all sorted now. Mine are all in the list - whether they'll actually still be there when it comes to buying tickets, who knows? That "customer number and postcode" is the usual process to add someone (also not very secure, but at least it doesn't ask for, and then ignore, their DoB any more). Link to comment Share on other sites More sharing options...
Minty Posted 4 August, 2014 Share Posted 4 August, 2014 And can you change this bloody default from 50 seconds between posts FFS, I have too much crap to spout to wait that long..? Extend it Steve. I'm quite happy to wait 3 or 4 minutes between posts. Link to comment Share on other sites More sharing options...
The9 Posted 4 August, 2014 Share Posted 4 August, 2014 Well you sort of need to know in order to log in Also it says this on the login page, which sort of gives the game away: Assumed that it would class me as having used the site before - thought it was a simple redesign before noticing the domain change/full new system. I missed the bit about postcode on the site, seeing as I've recently changed loads of mine anyway I just assumed it wasn't what I thought it was and hit the "Forgotten..." button. Link to comment Share on other sites More sharing options...
The9 Posted 4 August, 2014 Share Posted 4 August, 2014 Extend it Steve. I'm quite happy to wait 3 or 4 minutes between posts. You're happy to wait 3 or 4 years between opinions too... OUTLIER!!!! OUTLIER!!!! Link to comment Share on other sites More sharing options...
ben05 Posted 4 August, 2014 Share Posted 4 August, 2014 A bit of a blunder from the ticket office. I would have thought you could find most peoples email address and postcodes with a little re-search. Also noticed there is no queuing system this morning, I was on the site dead on 9 and was straight in. Link to comment Share on other sites More sharing options...
Minty Posted 4 August, 2014 Share Posted 4 August, 2014 You're happy to wait 3 or 4 years between opinions too... OUTLIER!!!! OUTLIER!!!! I have an opinion about your posts on here. Link to comment Share on other sites More sharing options...
Saint_Abroad Posted 4 August, 2014 Share Posted 4 August, 2014 It doesn't have my purchase history Lame. Link to comment Share on other sites More sharing options...
kpturner Posted 4 August, 2014 Share Posted 4 August, 2014 Yeah, aside from the fact that they've reset everyone's password to their postcode. Top security nous there! Given that the only details required to access an account are now your email address and postcode, I'd suggest logging in and updating it quick-sharp. Yes that did cause my jaw to strike my desk. Changed it smartish - only to then find that I don't yet qualify for Liverpool tix Link to comment Share on other sites More sharing options...
kpturner Posted 4 August, 2014 Share Posted 4 August, 2014 No-one would have known if you hadn't said!.It shouts the fact that this is the case as soon as you get to the login page doesn't it? That is how I knew how to log on in order to change it. Link to comment Share on other sites More sharing options...
ant Posted 4 August, 2014 Share Posted 4 August, 2014 I don't yet qualify for Liverpool tix Nobody does until 9am tomorrow! Link to comment Share on other sites More sharing options...
scotsaintsfan Posted 4 August, 2014 Author Share Posted 4 August, 2014 The new ticket website can also be used on IPads compared to the old one which wasn't Ipad compatible ! Link to comment Share on other sites More sharing options...
bpsaint Posted 4 August, 2014 Share Posted 4 August, 2014 (edited) My customer number and purchase history have been completely deleted from their database, great. Edited 4 August, 2014 by bpsaint Link to comment Share on other sites More sharing options...
sotonjoe Posted 4 August, 2014 Share Posted 4 August, 2014 My history has games on it I never purchased, but I'm not complaining. Should make getting away tickets easier. Link to comment Share on other sites More sharing options...
saintchris23 Posted 4 August, 2014 Share Posted 4 August, 2014 Nobody does until 9am tomorrow! I purchased my tickets today, so that would make me the first person to qualify from the forum.....kudos to me! Link to comment Share on other sites More sharing options...
70's Mike Posted 4 August, 2014 Share Posted 4 August, 2014 Click on the block and you see every single seat. How can you buy a particular seat online? Link to comment Share on other sites More sharing options...
Holbury Saint Posted 4 August, 2014 Share Posted 4 August, 2014 My customer number and purchase history have been completely deleted from their database, great. It's not recognising my customer number or email address! !!!!!!!! Link to comment Share on other sites More sharing options...
Sour Mash Posted 4 August, 2014 Share Posted 4 August, 2014 I purchased my tickets today, so that would make me the first person to qualify from the forum.....kudos to me! Liverpool tickets already? Link to comment Share on other sites More sharing options...
Sour Mash Posted 4 August, 2014 Share Posted 4 August, 2014 How can you buy a particular seat online? Click on the seat in question, then click on the Add to basket button on the left of your screen. Link to comment Share on other sites More sharing options...
Sour Mash Posted 4 August, 2014 Share Posted 4 August, 2014 Have the club announced match ticket prices/categories etc yet for the coming season? Link to comment Share on other sites More sharing options...
saintchris23 Posted 4 August, 2014 Share Posted 4 August, 2014 Liverpool tickets already? Yup. Corporate customers get their allocation the day before ST sales it seems. Link to comment Share on other sites More sharing options...
Sour Mash Posted 4 August, 2014 Share Posted 4 August, 2014 Yup. Corporate customers get their allocation the day before ST sales it seems. What other perks do you get? Is that regardless of how many previous away games you've done? Link to comment Share on other sites More sharing options...
saintchris23 Posted 4 August, 2014 Share Posted 4 August, 2014 What other perks do you get? Is that regardless of how many previous away games you've done? First dibs on away tickets, irrespective of how many away games I assume. It's my first season as an ST in the corporate, always been in the Northam but entertaining clients with the scrotes isn't quite as much fun these days. It's a shame I won't be able to sing anymore but at least my old knees will get an easier time! Link to comment Share on other sites More sharing options...
Sour Mash Posted 4 August, 2014 Share Posted 4 August, 2014 First dibs on away tickets, irrespective of how many away games I assume. It's my first season as an ST in the corporate, always been in the Northam but entertaining clients with the scrotes isn't quite as much fun these days. It's a shame I won't be able to sing anymore but at least my old knees will get an easier time! Fair play, decent deal, tax deductible as well I guess. Link to comment Share on other sites More sharing options...
bpsaint Posted 4 August, 2014 Share Posted 4 August, 2014 It's not recognising my customer number or email address! !!!!!!!! Same issue I have, when I called they said that my customer number does not exist in the database, which is annoying considering how long I've had it. Need to call customer services tomorrow. Link to comment Share on other sites More sharing options...
Holbury Saint Posted 4 August, 2014 Share Posted 4 August, 2014 Same issue I have, when I called they said that my customer number does not exist in the database, which is annoying considering how long I've had it. Need to call customer services tomorrow. Ok thanks for the info. Thought it was just me!!! Link to comment Share on other sites More sharing options...
kpturner Posted 4 August, 2014 Share Posted 4 August, 2014 (edited) Nobody does until 9am tomorrow! Corporate do - however, despite the fact that you clearly understand what I meant, I will explain that I don't have enough away games from last year to get into the first round of sales. Edited 4 August, 2014 by kpturner Link to comment Share on other sites More sharing options...
THINWHITEDUKE Posted 5 August, 2014 Share Posted 5 August, 2014 (edited) Absolute cluster***, doesn't recognise my customer number, so I used my e-mail address, nope, this address already exists on the database, yep, cos it's mine duh! Password incorrect! Post code didn't work either and by the way it's your own post code not the clubs, customer number is not on database so no way of getting into my account. Ordered and paid for mine and a mate's season ticket over the phone about 5 weeks ago, guess what? Season tickets both turned up at his address with his customer number and name on them despite the fact they were paid for with two seperate credit cards and customer numbers used. You really couldn't make this up, so I rang the ticket office, they told me "You'll have to come over to the TO personally, your mate will have to write us a signed letter explaining what has happened , then request us to re-isssue your mate's season ticket with his own details on it" I despair, I really do! Edited 5 August, 2014 by THINWHITEDUKE Link to comment Share on other sites More sharing options...
70's Mike Posted 5 August, 2014 Share Posted 5 August, 2014 Click on the seat in question, then click on the Add to basket button on the left of your screen. THANK you Link to comment Share on other sites More sharing options...
stevegrant Posted 5 August, 2014 Share Posted 5 August, 2014 My purchase history isn't available on the new site, but when I emailed the club to ask about it, they confirmed I'd bought for enough games to qualify for a Liverpool ticket, but of course the new online system thinks otherwise Link to comment Share on other sites More sharing options...
The9 Posted 5 August, 2014 Share Posted 5 August, 2014 My purchase history isn't available on the new site, but when I emailed the club to ask about it, they confirmed I'd bought for enough games to qualify for a Liverpool ticket, but of course the new online system thinks otherwise My purchase history only appeared after someone else bought my ticket... Link to comment Share on other sites More sharing options...
Patrick Bateman Posted 5 August, 2014 Share Posted 5 August, 2014 My purchase history only appeared after someone else bought my ticket... Hah, anticipate that edge case!! Link to comment Share on other sites More sharing options...
ianthesaint Posted 5 August, 2014 Share Posted 5 August, 2014 Bought 4 Liverpool earlier, attempted to use someone's season ticket number and they said he didn't have enough games despite him having been to 16 aways last season. Useless c*nts. Link to comment Share on other sites More sharing options...
The9 Posted 6 August, 2014 Share Posted 6 August, 2014 Bought 4 Liverpool earlier, attempted to use someone's season ticket number and they said he didn't have enough games despite him having been to 16 aways last season. Useless c*nts. The online system is not showing last season's matches for some people until they buy for this season (which of course you can't do yet unless you've got enough aways from last season showing on the system, etc). Link to comment Share on other sites More sharing options...
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