Customer Services

[harvey]

I got to SMS at about 2.30 (Chapel Stand) expecting to be able to buy a bottle of Carlsberg from the Carlsberg bar.....but no, it said Bar closed (busiest game of the season ) so I bought half a pint :smt044 at the main kiosk. (asked why the Carlsberg bar wasn't open and got a :smt102)

 

Half time I asked for 2 pints & it was obvious that one was not a whole pint and I pointed this out to the person who sold it to me.........**** ! you would have thought that I had told the best joke ever, loads of :lol:s.

 

Anyway, massive que behind me so I just said 'top it up and it's not a problem' did they ?????.......did they **** (useless bunch of ****s)

 

To cut a long story short, I got a refund for the pint but the sevice you recieve at SMS is **** poor :smt021

 

Oh, the reason that the Carlsberg stand wasn't serving alcohol......nobody over 18 to service it (un named source)......busiest game of the season, bunch of useless ******s!!!!!!!!!

[badgerx16]

Nice to know that standards off the pitch haven't slipped in line with those on it

[Bourno]

The lady in front of me in the food queue asked for a bovril, the girl behind the counter said that she had to go to the other bar to get it. When a supevisor came over it turns out that the girl did not know what boril was. Great staff training program I see.

[Gully]

Staff were really slow today, especially as the beer is already poured.

[Calvin]

  Bourno said:

The lady in front of me in the food queue asked for a bovril, the girl behind the counter said that she had to go to the other bar to get it. When a supevisor came over it turns out that the girl did not know what boril was. Great staff training program I see.

 

The training programme is okish. But it depends on how much the person can remember where everything is.

The standards at Saints hospitality should be improved though. but it aint a hard job really.

AS long as you have a decent eye sight and not a numpty, then you will do fine.

 

 

(BTW I've worked at Saints hospitality)

[Calvin]

  Gully said:

Staff were really slow today, especially as the beer is already poured.

 

They probably aint used to a big crowd

[harvey]

  Calvin said:

The training programme is okish. But it depends on how much the person can remember where everything is.

The standards at Saints hospitality should be improved though. but it aint a hard job really.

AS long as you have a decent eye sight and not a numpty, then you will do fine.

 

 

(BTW I've worked at Saints hospitality)

 

Tbf they were all numpty's & foreign.

 

I don't normally moan about things like that because I'm too lazy, but if you're telling one johnny foreigner 'that's not a pint' and they are basically telling you to **** off (even the person 'another foreigner') who was supposed to be in charge of the kiosk...........it's a ******* disgrace :smt065