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Posted
What are you blithering on about? Why do you insist on asking others completely inane twisted-logic questions? Oh hang on we know the answer to that one...

 

Stop being "defamatory" against me. Wahhhh.

Posted
Which brings me back to my original question...what do you want the head of ticketing and hospitality at SMS to do about the "pressing issues" of the first team?

 

Or is it okay for them to carry on with her job?

 

Customer Relationship Management systems are actually really important, so it's great they're going this work. But it's pretty daft to publish a press release on this story now, and have it littered with marketing jargon. It's inevitable the fans will react as they have done so...

Posted
CRM solutions are second only to NHS computer projects for their ability to over-consume cash and under-deliver results. They're the reason why British Gas send bills to dead people. Every company I've worked for seem to have spent millions, projects always over-run, and often are obsolete by the time they're delivered.

 

Good point. Somebody has to pay them. I wonder where / who that money will come from?

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