Jump to content

Recommended Posts

Posted

I was going to make a cheap joke about a certain poster being a shoe in for this post but the advertised details kind of support what FF has been saying. Stuff about outgoing communication and presentation skills but no mention of customer feedback. The salary tells you how much importance the club gives it.

Posted

You only have to look down the road at Micah Hall to see how this type of role just doesn't work, and is a hiding to nothing for the incumbent.

 

saying that I applaud the effort to open a greater dialogue with the fans.

Posted
You only have to look down the road at Micah Hall to see how this type of role just doesn't work, and is a hiding to nothing for the incumbent.

 

saying that I applaud the effort to open a greater dialogue with the fans.

The role David Luker had as "Head of Supporter Services" basically combined the role of managing the ticketing and liaising with supporters on both an individual and group basis, and it worked pretty well. No reason why they couldn't do the same again - can't say I'm convinced there's enough work there for a standalone role, although £30k isn't to be sniffed at for something like that.

Posted

Brilliant timing after the FA Cup example of supporter relations! ...shame we didn't have someone in post a few weeks back - or will it just be a case of spinning what the management want to do anyway?

Posted
Brilliant timing after the FA Cup example of supporter relations! ...shame we didn't have someone in post a few weeks back - or will it just be a case of spinning what the management want to do anyway?

That would be my fear. Steve raised a good point about David Luker, but he was able to apply customer comments to the management of his own team.

 

Still, I see it as a good thing that club want to show they're listening, so I'm going to choose to view it as a positive step.at the very least it's worth trying.

Posted
You only have to look down the road at Micah Hall to see how this type of role just doesn't work, and is a hiding to nothing for the incumbent.

 

saying that I applaud the effort to open a greater dialogue with the fans.

All depends how the role is used, but I think it's a good idea, relative to the level of success we've had over the last few years there is probably a disproportionate amount of p*****d off fans, plenty of relatively easy/quick wins from the club to keep fans happy and win a few brownie points if someone has their ear to the ground and is reasonably switched on.
Posted
That would be my fear. Steve raised a good point about David Luker, but he was able to apply customer comments to the management of his own team.

 

Still, I see it as a good thing that club want to show they're listening, so I'm going to choose to view it as a positive step.at the very least it's worth trying.

 

Seems to be more about promoting than listening.

Posted
mmm, £4k above average UK graduate starting salary, £32k below average Swiss graduate starting salary. I doubt they want an expert, more a "squad player"

 

 

 

You think the average graduate starts on £26k?

Posted
I was going to make a cheap joke about a certain poster being a shoe in for this post but the advertised details kind of support what FF has been saying. Stuff about outgoing communication and presentation skills but no mention of customer feedback. The salary tells you how much importance the club gives it.

 

"This is a hands-on role which will manage and implement strategy as well as manage all customer feedback and the administration of all outbound communication to supporters and clients."

Posted
Some on here I believe would be ideal with the spin they give for bizarre decisions and the performances by the players, a deflector shield is an absolute must for the job.

 

NickG is a shoe in for the job, he could use his posting history as his CV.

Posted

So they already had a Customer Relations manager, who managed to piddle off the bulk of the block 20 ST holders when they were evicted without notice. And now we are getting a Supporter Relations Manager what's the difference as I thought that in this modern day world of money driven football all Supporters were now all viewed as customers?

Posted

Oh dear another pandering to the fans, when really they should be concentrating on the football. It will just give fans with petty complaints a place to waste time.

Posted
It's a shame that David Luker ever left. It was, have a problem? Contact David, chat about it, sorted!

 

Guided Missile runs the same sort of service on the climate change thread.

Posted
It's a shame that David Luker ever left. It was, have a problem? Contact David, chat about it, sorted!

 

Think he works down the Rose Bowl now. He was very good to deal with and the ticket office certainly has gone downhill since he left.

Posted
NickG is a shoe in for the job, he could use his posting history as his CV.

 

Says the person with 23,134 posts to his/her name! LOL

 

Think this role is probably needed, however I wonder what the objectives would be, other than resolving minor matters like lost tickets etc.?

  • 3 months later...
Posted

Another thing Krueger has messed up. The fans of all the other clubs in the league will be laughing at us for our new Chairman's inability to keep us updated on this.

Posted

**** this job! I want to know who is going to be new PR manager because that entire team needs to be fired immediately and replaced with someone/anyone with a pair of eyes and access to mainstream news.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...