Vodaphone / 4g / Iphones / Call Failed

[Gemmel]

Having finally caved in, I got an iphone in September and have been a convert ever since.

 

Until last week, when I started to get continual "call failed" alerts and was unable to make or receive calls, but texts and emails weren't affected as much.

 

I booked my slot at the apple shop and they did some diagnostics on it and told me that there were 308 failed calls which were due to the handset and then promptly replaced it..... nightmare over, I returned home and began to make some calls ..... Call ******* failed again.

 

So what I had assumed to be the phone - could now only be one thing - The sim card. Back into town, booked a slot in the vodaphone shop and they replaced the sim.

 

Waited for 30 mins - rebooted and bingo - Back in action and all working fine.

 

Returned home and everything still working...........Until the next morning - "call failed" - new phone, new sim- So I was stumped.

 

After a bit of digging around - Facebook came up with the answer.

 

I live in Lordswood and last week the masts in our area (Or whatever they are called) were updated to 4g and this is what is causing the problem. I have no idea if effects other phones than just the iphone, but if you are having the same problems - It is almost certainly this.

 

The short term fix is to simply turn off 3g and the phone then works fine, but for complete resolution you have to contact vodaphone and have your contract upgraded to 4g. I have no idea if they charge for this, but would assume not.

 

Apple must be a bit annoyed if they are having to replace perfectly good handsets, for something that isn't their fault.

[Tokyo-Saint]

This was on watchdog a few weeks ago. It is not just vodafone but all 4g providers, the worse being EE.

 

At present you cannot make calls on 4g and the phone has to switch back to 3g to do it. This overloads the 3g network that they are already trying to reduce. **** system really.

[biondani]

If you don't have a 4g contract then I highly doubt the phone will be using 4g. I also live in Lordswood and Vodafone reception is poor especially in the area by Goldcrest pond. I have to use a sure signal to get any signal whatsoever. How did you find out about the mast upgrades as not heard anything on this myself