The9 Posted 5 June, 2013 Share Posted 5 June, 2013 The problem I have is dopey mrs duck booked hols this year and I miss open Ing day. Don't really want to miss a home game, but don't want to be behind 8 ball with future away tickets. I'm hoping Arsenal away which I ****ing hated last year (not just the result, the whole experiance) but attractive enough for my elder son to be able to get a couple of his mates to use mine and nippers tickets. I quite enjoyed the Arsenal day, we got drunk on the train, drunker briefly somewhere in central London, and then from 11am even drunkerer still somewhere in North London which had another match on tv, before walking to the ground, taking a few photos, losing heavily, and getting slightly less drunk making our way back home. For some reason all I can remember is having a lengthy discussion about Hillsborough with a police sergeant and going to Tesco for a meal deal at lunchtime, other than the utter nobs in the row behind us kicking off about everything during the match. I've signed up to a new ST without even thinking about it, too much tied up in the matchday meet-up with friends to miss out, but aways this season I'm not so sure about. Link to comment Share on other sites More sharing options...
shirleysfc Posted 5 June, 2013 Share Posted 5 June, 2013 Does anyone know how you request a seat transfer online? Link to comment Share on other sites More sharing options...
Baldbarbarian Posted 5 June, 2013 Share Posted 5 June, 2013 anyones renewal not showing in transaction history? Link to comment Share on other sites More sharing options...
Scummer Posted 5 June, 2013 Share Posted 5 June, 2013 I can't even get to the site, let alone get to the point of trying to enter my details. Message coming up saying: We could not authenticate your URL from our queue Can others get on at the minute? Link to comment Share on other sites More sharing options...
pingwing Posted 5 June, 2013 Share Posted 5 June, 2013 Just looked to see the site is down, can only assume its like the apple store and a new player is being unveiled/breaking season ticket renewal. Link to comment Share on other sites More sharing options...
Saint Lindford Posted 5 June, 2013 Share Posted 5 June, 2013 No issues logging on at all. ST is there waiting to be renewed! Link to comment Share on other sites More sharing options...
pingwing Posted 5 June, 2013 Share Posted 5 June, 2013 Yeah its fixed for me and shows that its all nicely renewed Link to comment Share on other sites More sharing options...
Chap in the Chapel Posted 5 June, 2013 Share Posted 5 June, 2013 Myself and three others have sat in the Chapel End since 2001, block 20, even before it became the family centre. One of our party has just tried to renew his season ticket and was told he couldn't, as you now have to have a junior ticket as well in order to qualify for the family centre! To the best of my knowledge, the club has not informed anyone of this new rule. I'm going to have to move now to a more expensive area. Not impressed. Link to comment Share on other sites More sharing options...
Charlie Wayman Posted 5 June, 2013 Share Posted 5 June, 2013 Just been to the ticket office.. amazing how speedily and painlessly they extracted £730 from my wallet. Took all of 3 minutes. What if they bugger off and don't leave a forwarding address? Link to comment Share on other sites More sharing options...
Mozz Posted 5 June, 2013 Share Posted 5 June, 2013 The T&C's .pdf says: Family Stand Season Ticket (additional Terms) 1.38 Supporters under the age of 11yrs at 31st July 2013 are entitled to 1 free Season Ticket in the Family Stand when purchased with a Full paying Adult Season Ticket in the Family Stand. 1.39 A maximum of 4 Adults and 2 Under 11 Season Tickets will be issued in one transaction. 1.40 There must be at least one Junior Season Ticket holder and one Adult Season Ticket holder per group, and a maximum of two Adults to one Juvenile in their group to access the Family Stand. 1.41 In order to maintain the safety and security of young patrons, the Club suggest that Junior Ticket holders are accompanied to matches by a responsible Adult, but nevertheless insist that any person 11 years of age or under must under be accompanied by a responsible Adult at all times. 1.42 For non Season Ticket home games, the Club cannot guarantee that a Family Stand will be in operation.quote] They didn't put anything regarding the changes in any of the OS stories or the brochure though (including bringing back the free u11 ticket). Link to comment Share on other sites More sharing options...
Mozz Posted 5 June, 2013 Share Posted 5 June, 2013 Well, I messed that quote up and can't find the edit button! Link to comment Share on other sites More sharing options...
The9 Posted 5 June, 2013 Share Posted 5 June, 2013 anyones renewal not showing in transaction history? Mine's showing but I went to the ground. Link to comment Share on other sites More sharing options...
shirleysfc Posted 5 June, 2013 Share Posted 5 June, 2013 Mine's showing but I went to the ground. Mine's showing online and I renewed on the website with Zebra finance. Link to comment Share on other sites More sharing options...
Whitey Grandad Posted 5 June, 2013 Share Posted 5 June, 2013 Just been to the ticket office.. amazing how speedily and painlessly they extracted £730 from my wallet. Took all of 3 minutes. What if they bugger off and don't leave a forwarding address? From what I have read there is no £2.50 admin charge for credit or debit cards this time. Can anybody confirm this? Link to comment Share on other sites More sharing options...
Scummer Posted 5 June, 2013 Share Posted 5 June, 2013 They didn't put anything regarding the changes in any of the OS stories or the brochure though (including bringing back the free u11 ticket). Think those T&C's are wrong, it's still supposed to be one free U11 ticket with two adults. That's what the brochure says, and that's what it's trying to charge me for online. Link to comment Share on other sites More sharing options...
70's Mike Posted 5 June, 2013 Share Posted 5 June, 2013 Does anyone have up to date e-mail address for ticket office because having been in Block 20 since Stadium opened have now got to move Link to comment Share on other sites More sharing options...
The Cat Posted 5 June, 2013 Share Posted 5 June, 2013 Think those T&C's are wrong, it's still supposed to be one free U11 ticket with two adults. That's what the brochure says, and that's what it's trying to charge me for online. That's right. Do the club legally have to honour their terms and conditions? Link to comment Share on other sites More sharing options...
Hedgehog Posted 5 June, 2013 Share Posted 5 June, 2013 From what I have read there is no £2.50 admin charge for credit or debit cards this time. Can anybody confirm this? I was charged £1 online, not too much compared to getting down in person, but after spending such a large sum on S ticket perhaps they should not have charged this £1, but anyways... Link to comment Share on other sites More sharing options...
radders82 Posted 5 June, 2013 Share Posted 5 June, 2013 Does anyone have up to date e-mail address for ticket office because having been in Block 20 since Stadium opened have now got to move tickets@saintsfc.co.uk worked for me last November Sent from my Nexus 10 using Tapatalk 2 Link to comment Share on other sites More sharing options...
The9 Posted 5 June, 2013 Share Posted 5 June, 2013 From what I have read there is no £2.50 admin charge for credit or debit cards this time. Can anybody confirm this? I can confirm that we were not charged for using a credit card at the ticket office. Or for cash. Link to comment Share on other sites More sharing options...
Baldbarbarian Posted 5 June, 2013 Share Posted 5 June, 2013 Now showing on the transaction history online, took them about 4 attempts to link the 2adults 1free U11 up on the system though! Link to comment Share on other sites More sharing options...
Whitey Grandad Posted 5 June, 2013 Share Posted 5 June, 2013 I can confirm that we were not charged for using a credit card at the ticket office. Or for cash. Thanks, that's good to know. Last year I was really peed off having to pay another £2.50 on top of over £1300. Link to comment Share on other sites More sharing options...
Lord Duckhunter Posted 5 June, 2013 Share Posted 5 June, 2013 Mine's showing online and I renewed on the website with Zebra finance. Mine is showing now, so happy days. Just need to see if they are carrying over last seasons away tickets or starting afresh again. Away details have disappeared from history. Link to comment Share on other sites More sharing options...
for_heaven's_Saint Posted 6 June, 2013 Share Posted 6 June, 2013 (edited) After speaking to someone at the ticket office, I can't say I have a massive amount of confidence in the moving seats policy. You have to fill in a sheet that gives you just 3 options for seats you'd like to move to- which would be ok if I thought that the Ticket Office staff had the common sense to also look at the seats surrounding these seats. They are then entering them into a spreadsheet, which will be looked at on Monday 24th on a first come, first served basis. The bloke then told me that if one of these seats wasn't available, they may phone me and let me know (which I assume would allow me to look at others around there) or they may just not [bother], in which case I assume theyll just leave me in my current seat and move on down the spreadsheet. Needless to say I'll be going down there again on the 24th. Edited 6 June, 2013 by for_heaven's_Saint Link to comment Share on other sites More sharing options...
Toomer Posted 6 June, 2013 Share Posted 6 June, 2013 Does anyone have up to date e-mail address for ticket office because having been in Block 20 since Stadium opened have now got to move Hello Mike we have had to move I spoke to the ticket office manager on the phone and he told me that when we renewed last season we were informed that we would have to move out of block 20 season 2013/14. I asked him if he could email me a copy the document we received informing us of this, which he could not. It's not the cost of the ticket which has ticked us off its the fact that we will be moved away from people who we have become mates with since we moved to SMS, like you and a good few others we sat together at The Dell and we moved to SMS together. Link to comment Share on other sites More sharing options...
COMEONYOUREDS Posted 6 June, 2013 Share Posted 6 June, 2013 Great, didn't receive my PIN the other day so resubmitted my application. Both PINs came through about 12 hours later. I signed 1 agreement digitally thinking the other would be cancelled if I did not activate it. I have checked my current account and have got 2 outgoing direct debits that have appeared, so its seems that Zebra Finance have activated both loans, even though I didnt sign one of them! Link to comment Share on other sites More sharing options...
thornhill_saints Posted 6 June, 2013 Share Posted 6 June, 2013 Great, didn't receive my PIN the other day so resubmitted my application. Both PINs came through about 12 hours later. I signed 1 agreement digitally thinking the other would be cancelled if I did not activate it. I have checked my current account and have got 2 outgoing direct debits that have appeared, so its seems that Zebra Finance have activated both loans, even though I didnt sign one of them! I have a similar issue, as the amount swiped at the ticket office, then the amount setup on the finance was about £120 more, I have phoned zebra, who said to cancel the agreement as you have 14 days to do so. Now I have to go back down the stadium to sort out the issue. Apparently there are a couple of 100 people in the same boat Link to comment Share on other sites More sharing options...
Colinjb Posted 6 June, 2013 Share Posted 6 June, 2013 After the eviction from the Family End. Dad and I have renewed, we're now in Block 13, row Z. Chapel/Itchen corner. Now for the long wait to see if my friends can move seats to join us. Link to comment Share on other sites More sharing options...
70's Mike Posted 6 June, 2013 Share Posted 6 June, 2013 Hello Mike we have had to move I spoke to the ticket office manager on the phone and he told me that when we renewed last season we were informed that we would have to move out of block 20 season 2013/14. I asked him if he could email me a copy the document we received informing us of this, which he could not. It's not the cost of the ticket which has ticked us off its the fact that we will be moved away from people who we have become mates with since we moved to SMS, like you and a good few others we sat together at The Dell and we moved to SMS together. Same for us, I even tried to renew online which is when it was refused.we are looking to move over a Block if we can and pay the extra £84 but because of my leukaemia need an end of row seat. Hopefully i will still get to see you guys and messers wilson and jewitt Link to comment Share on other sites More sharing options...
The9 Posted 6 June, 2013 Share Posted 6 June, 2013 Thanks, that's good to know. Last year I was really peed off having to pay another £2.50 on top of over £1300. Same thing with the car park charges, frankly... Link to comment Share on other sites More sharing options...
Ziggy Posted 6 June, 2013 Share Posted 6 June, 2013 Does anyone know how you request a seat transfer online? When I transferred last year I did it by phone. An extremely helpful person got me exactly what I wanted. Link to comment Share on other sites More sharing options...
Whitey Grandad Posted 6 June, 2013 Share Posted 6 June, 2013 Same thing with the car park charges, frankly... Unbelievable, isn't it. Give us £1418 pounds and don't take more than fifteen minutes over it or we'll fine you again. Link to comment Share on other sites More sharing options...
The9 Posted 6 June, 2013 Share Posted 6 June, 2013 Unbelievable, isn't it. Give us £1418 pounds and don't take more than fifteen minutes over it or we'll fine you again. Easily solved with ticket validation, but nooooooooooooooo... Link to comment Share on other sites More sharing options...
Toomer Posted 6 June, 2013 Share Posted 6 June, 2013 Same for us, I even tried to renew online which is when it was refused.we are looking to move over a Block if we can and pay the extra £84 but because of my leukaemia need an end of row seat. Hopefully i will still get to see you guys and messers wilson and jewitt John and I have moved to block 19 row 11 and our seats are about 8 away from where we were in 20. Link to comment Share on other sites More sharing options...
Crispypie Posted 6 June, 2013 Share Posted 6 June, 2013 After speaking to someone at the ticket office' date=' I can't say I have a massive amount of confidence in the moving seats policy. You have to fill in a sheet that gives you just 3 options for seats you'd like to move to- which would be ok if I thought that the Ticket Office staff had the common sense to also look at the seats surrounding these seats. They are then entering them into a spreadsheet, which will be looked at on Monday 24th on a first come, first served basis. The bloke then told me that if one of these seats wasn't available, they may phone me and let me know (which I assume would allow me to look at others around there) or they may just not [bother'], in which case I assume theyll just leave me in my current seat and move on down the spreadsheet. Needless to say I'll be going down there again on the 24th. Paid for my brothers and my ticket online Monday, took about 5 minutes Went down to the ticket office Wednesday and asked to move to another two seats, did it there and then and picked up the new season tickets. If you can get to the TO go asap and get the move sorted now instead of messing about with an application form. (Parked on the road so didnt have to pay parking charges either!) Link to comment Share on other sites More sharing options...
Kingsland Codger Posted 10 June, 2013 Share Posted 10 June, 2013 I have managed to login to renew my ST but the screen is telling me "Unable to find customer details". So I have filled in the boxes with my name address and so on and I now have one box telling me "Your details have been saved" and directly below it a message saying "Unable to find customer details". When I go through to the checkout, my details are not showing. I am reluctant to spend over £700 if the seller is unaware where to deliver the product. Any tips as to how I can ensure my contact details are saved? Link to comment Share on other sites More sharing options...
markr27 Posted 10 June, 2013 Share Posted 10 June, 2013 Renewed on 4th June, but still not received it through the post yet... Has anyone else received theirs yet, or is it worth chasing up? (Had a quick look for despatch dates info on saintsfc.co.uk, but couldn't find anything) Link to comment Share on other sites More sharing options...
miserableoldgit Posted 10 June, 2013 Share Posted 10 June, 2013 Renewed on 4th June, but still not received it through the post yet... Has anyone else received theirs yet, or is it worth chasing up? (Had a quick look for despatch dates info on saintsfc.co.uk, but couldn't find anything) May be wrong but I don't think that they go in the post until much closer to the season. Just renewed my car park pass and was told that I would get it a couple of weeks before the season starts. Sent from my HTC One using Tapatalk 2 Link to comment Share on other sites More sharing options...
Wes Tender Posted 10 June, 2013 Share Posted 10 June, 2013 (Parked on the road so didnt have to pay parking charges either!) What a sensible thing to do. It's what I do too, as there is usually no problem parking across the road or on the industrial estate near Freeborn's during the week, or on a single line close by on a weekend after the season has ended. But there are some on here who prefer to park in the stadium car park and then bleat about how hard done by they are when they have to pay if they are there for more than 15 minutes. Link to comment Share on other sites More sharing options...
for_heaven's_Saint Posted 10 June, 2013 Share Posted 10 June, 2013 Paid for my brothers and my ticket online Monday, took about 5 minutes Went down to the ticket office Wednesday and asked to move to another two seats, did it there and then and picked up the new season tickets. If you can get to the TO go asap and get the move sorted now instead of messing about with an application form. (Parked on the road so didnt have to pay parking charges either!) You can only do that if the seat you want to move to isn't currently a Season Ticket. All the seats around where I want to go are currently STs. Thanks though. Link to comment Share on other sites More sharing options...
rick1976.4.38 Posted 10 June, 2013 Share Posted 10 June, 2013 season ticket renewed in block 1 all last seasons away history showing as is this seasons renewal roll on the new season,getting bored already Link to comment Share on other sites More sharing options...
The Cat Posted 10 June, 2013 Share Posted 10 June, 2013 Renewed, bought a new ticket for my son and moved to the family stand. Despite them booting out people who were sat in there without kids there were hardly any seats left in the whole section. Was only single seats from blocks 20-23. Presumably most people in there renew, so for anyone wanting a new season ticket in that area it may pay to get in sharpish once they go on sale. Link to comment Share on other sites More sharing options...
Kenilworthy Posted 10 June, 2013 Share Posted 10 June, 2013 Couldn't get online renewal to show season tickets for both sons. Helpline couldn't fix it either. But customer services were very helpful and processed the renewals over the phone without even the online costs. Link to comment Share on other sites More sharing options...
Saint_clark Posted 11 June, 2013 Share Posted 11 June, 2013 How long after applying for Zebra Finance did people get the text/email? Link to comment Share on other sites More sharing options...
70's Mike Posted 11 June, 2013 Share Posted 11 June, 2013 John and I have moved to block 19 row 11 and our seats are about 8 away from where we were in 20. we have moved one row down to EE and just across the aisle, expensive 3 feet Link to comment Share on other sites More sharing options...
Saints foreva Posted 11 June, 2013 Share Posted 11 June, 2013 How long after applying for Zebra Finance did people get the text/email? They said an hour but it took about 5 for mine to come through. Link to comment Share on other sites More sharing options...
Pahars_Legend Posted 11 June, 2013 Share Posted 11 June, 2013 Wondering if anyone on here knows if this is possible. Me and a friend both currently have season tickets next to each other and are planning on renewing. Two other people I know want to buy new season tickets. Is there anyway we can guarentee that we all sit together? Link to comment Share on other sites More sharing options...
S-Clarke Posted 11 June, 2013 Share Posted 11 June, 2013 For some odd reason I've been rejected for the Zebra finance deal, even though I had the installment plan last year and I'm in a slightly better financial position this year. Weird. Will have to call them to clarify. Link to comment Share on other sites More sharing options...
The Cat Posted 11 June, 2013 Share Posted 11 June, 2013 Wondering if anyone on here knows if this is possible. Me and a friend both currently have season tickets next to each other and are planning on renewing. Two other people I know want to buy new season tickets. Is there anyway we can guarentee that we all sit together? You'll have to get them to ring up or go to the ground the day they go on sale and request those seats. I sat in the middle of 5 ST holders but have just moved. A mate wants my seat but the ticket office just gave me the above advice. I'm sure if they get in quick it will be fine (unless anyone who already has a ST has transferred their seat and taken them) Link to comment Share on other sites More sharing options...
RedArmy Posted 11 June, 2013 Share Posted 11 June, 2013 Is the deadline BY or ON the 21st? I get paid on the 21st so hoping for the latter. Link to comment Share on other sites More sharing options...
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