Season Tickets 2013/14

[CB Saint]

Is it possible to renew ST and then move to a cheaper part of the ground and get a rebate?

 

Anyone know the answer to this?

[The9]

Anyone know the answer to this?

 

Suspect the club will - be prepared for them to say "no money back" though. Would it be cheaper to pay the "new" ST fee in the new location than the renewal at the price in the original location ?

[saints_is_the_south]

same here, really quite annoying

 

I've phoned them twice now, just get diverted to reception every time. Been promised a call back both times, still nothing.

[shirleysfc]

Anyone know the answer to this?

 

I spoke to someone at the ticket office about this last week. They confirmed you do get refunded the difference if you renew then move to a cheaper seat.

 

Has anyone found the move request form online??

[COMEONYOUREDS]

I've phoned them twice now, just get diverted to reception every time. Been promised a call back both times, still nothing.

 

same here when i called

[Bensfcno1]

Gutted and feels weird that i'm not renewing, but not worth it as i'm going travelling in October for 8 and half months. Hope to be able to watch most games on TV around the world, and finish by watching a game or two at the world cup in Brazil as my last destination.

[positivepete]

Logged in, paid on credit card, logged out again within about 2 or 3 minutes no problems at all.

 

Me too, very simple process. The linked tickets all showed up, no problems at all.

[Saints foreva]

Reckon I may get declined for the zebra finance when I got to renew next week.

[shirleysfc]

Has anyone received the text from Zebra yet??

[The Cat]

I spoke to someone at the ticket office about this last week. They confirmed you do get refunded the difference if you renew then move to a cheaper seat.

 

They told me that too, as I'm moving from block 36 to the family stand to get a season ticket with my 7yo.

[shirleysfc]

They told me that too, as I'm moving from block 36 to the family stand to get a season ticket with my 7yo.

 

Have you managed to request your move online?

[thornhill_saints]

I moved seats when I was down there this morning, I told they where I wanted to go, they showed me spare seating in that block, chose the seats, now the new seats are printed on my season ticket :-)

[Saint dyer]

where the **** is the zebra pin? I applied hours ago

[COMEONYOUREDS]

Hi Mr

 

Apologies for the delay in getting back to you, we are currently experiencing a very high volume of calls and emails. I can confirm there is currently a delay on PINs being sent, please allow the rest of the day and you should receive it.

 

Once again, please accept our apologies for this delay, please be assured we currently have our network provider trying to resolve the delay as soon as possible.

 

Kind Regards

 

Season Ticket Credit Ltd

[The Cat]

Have you managed to request your move online?

 

No. I'm in no rush, will probably go to the ground next week.

[The Cat]

Oh dear...

 

@jdowling1991 Down at St Mary's. Queuing up for my Season ticket at 12.33 am it is mad but i love my football club #saintsfc

[Matthew Le God]

Oh dear...

 

@jdowling1991 Down at St Mary's. Queuing up for my Season ticket at 12.33 am it is mad but i love my football club #saintsfc

 

I'd love to know his thought process for camping overnight for something that is reserved for him until 21st June!

[SuperMikey]

Can anyone enlighten me as to why we've got the music from Batman on our DVD this year? Thx.

[Saint Garrett]

Can anyone enlighten me as to why we've got the music from Batman on our DVD this year? Thx.

 

To celebrate TTD's return!

[for_heaven's_Saint]

I moved seats when I was down there this morning, I told they where I wanted to go, they showed me spare seating in that block, chose the seats, now the new seats are printed on my season ticket :-)

 

Interesting. I wonder if you can do the same thing online, providing the seat isn't already taken.

[BlakeySFC]

Anyone know when Zebra finance start taking the payments?

 

I'm guessing they start from July and go on for another 9 months?

[The9]

I'd love to know his thought process for camping overnight for something that is reserved for him until 21st June!

 

Bearing in mind I pitched up at 2pm and there was a queue consisting of 4 people.

[bpsaint]

I've completed the zebra finance credit thing, do we get any confirmation from the ticket office that its all gone through?

[Lord Duckhunter]

I've completed the zebra finance credit thing, do we get any confirmation from the ticket office that its all gone through?

 

I paid for my nippers on my debit card and it shows online in his transactions. I paid for mine via Zebra and it doesn't show online yet. I'm going to keep checking back and then call them next week if it still doesn't show as paid.

[for_heaven's_Saint]

So did anyone else manage to move their seats at the TO today?

[Rebel]

Great - just tried to renew online - shows all my linked accounts including my Father and my Nephew and a load of friends - but it won't let me renew my Dads or Nephews season tickets with mine - as I've done for the last 3 years - only my mate's who has bought his own for the last 3 years

[Batman]

Oh dear...

 

@jdowling1991 Down at St Mary's. Queuing up for my Season ticket at 12.33 am it is mad but i love my football club #saintsfc

 

Hoping for a free gift me thinks

[Appy]

I've been made to move seats next year.

 

My seat is Block 42 row OO seat 1074, right at the top of the steps, there will be extra stewarding at the top of the Northam next season to try and prevent people standing, this means there will be a steward situated where my seat is now, probably the same for seats in similar positions in the Northam/Kingsland.

[The Cat]

I've been made to move seats next year.

 

My seat is Block 42 row OO seat 1074, right at the top of the steps, there will be extra stewarding at the top of the Northam next season to try and prevent people standing, this means there will be a steward situated where my seat is now, probably the same for seats in similar positions in the Northam/Kingsland.

 

That'll be interesting.

[Sour Mash]

I've been made to move seats next year.

 

My seat is Block 42 row OO seat 1074, right at the top of the steps, there will be extra stewarding at the top of the Northam next season to try and prevent people standing, this means there will be a steward situated where my seat is now, probably the same for seats in similar positions in the Northam/Kingsland.

That won't end well.

[for_heaven's_Saint]

I've been made to move seats next year.

 

My seat is Block 42 row OO seat 1074, right at the top of the steps, there will be extra stewarding at the top of the Northam next season to try and prevent people standing, this means there will be a steward situated where my seat is now, probably the same for seats in similar positions in the Northam/Kingsland.

 

Booooooo

[Turkish]

I've been made to move seats next year.

 

My seat is Block 42 row OO seat 1074, right at the top of the steps, there will be extra stewarding at the top of the Northam next season to try and prevent people standing, this means there will be a steward situated where my seat is now, probably the same for seats in similar positions in the Northam/Kingsland.

 

They tried this the second season at St Mary's and I remember it caused more problems than it solved. I remember a couple of stewards getting a slap when they tried to wade in and eject people for standing.

[for_heaven's_Saint]

Slightly off topic but I always wonder how many of the stewards are saints fans. I bet there are a few skates.

[Wiggles31]

Slightly off topic but I always wonder how many of the stewards are saints fans. I bet there are a few skates.

 

At OT in January the steward with us was a City fan, he was buzzing when we scored.

[eelpie]

Who on earth would describe that as "robbing"? Did the club tell you at the start of the year that no games would be moved?

 

I myself did not describe that as 'robbing'. As we all know, the terms and conditions of sale clearly state (if your eyesight is good):

 

"Venues, dates and kick-off times for matches will be announced in the relevant press, on the club's official website and in the club's Matchday Programme and may be altered at short notice. The club shall have no liability of any nature to any person arising out of or in connection with the alteration of such venue, date or kick-off time."

 

But the question is, why should our club not compensate loyal ticket holders, some living some distance away, when they are unable to attend dates which have been changed at short notice? Theatres and cinemas do. So should all football clubs.

 

You, Mr Cortese, clearly do not agree.

[ant]

there will be extra stewarding at the top of the Northam next season to try and prevent people standing

 

Hmm I've been near the edge of Row V for a while now, will be a bloody shame if that's true. In League One when when the ground was less full the stewards used to be up and down the stairs a lot asking for people to sit down but I can't recall them bothering with Block 42 at all over the last couple of seasons. External pressures?

[Appy]

It also mentioned some of Block 43 will be available to saints fans this season.

[Saint_clark]

I myself did not describe that as 'robbing'. As we all know, the terms and conditions of sale clearly state (if your eyesight is good):

 

"Venues, dates and kick-off times for matches will be announced in the relevant press, on the club's official website and in the club's Matchday Programme and may be altered at short notice. The club shall have no liability of any nature to any person arising out of or in connection with the alteration of such venue, date or kick-off time."

 

But the question is, why should our club not compensate loyal ticket holders, some living some distance away, when they are unable to attend dates which have been changed at short notice? Theatres and cinemas do. So should all football clubs.

 

You, Mr Cortese, clearly do not agree.

 

Amazing, another stick to beat Cortese with despite the fact that NO club in the country compensates fans who cannot attend games moved for TV.

[BlakeySFC]

Slightly off topic but I always wonder how many of the stewards are saints fans. I bet there are a few skates.

 

The steward in my Block is a Spurs fan.

[SaintBobby]

I myself did not describe that as 'robbing'. As we all know, the terms and conditions of sale clearly state (if your eyesight is good):

 

"Venues, dates and kick-off times for matches will be announced in the relevant press, on the club's official website and in the club's Matchday Programme and may be altered at short notice. The club shall have no liability of any nature to any person arising out of or in connection with the alteration of such venue, date or kick-off time."

 

But the question is, why should our club not compensate loyal ticket holders, some living some distance away, when they are unable to attend dates which have been changed at short notice? Theatres and cinemas do. So should all football clubs.

 

You, Mr Cortese, clearly do not agree.

 

It's possible he agrees. I don't know.

 

But he isn't going to give you a load of cash to prove that he does. Of that, I'm sure.

[The9]

I myself did not describe that as 'robbing'. As we all know, the terms and conditions of sale clearly state (if your eyesight is good):

 

"Venues, dates and kick-off times for matches will be announced in the relevant press, on the club's official website and in the club's Matchday Programme and may be altered at short notice. The club shall have no liability of any nature to any person arising out of or in connection with the alteration of such venue, date or kick-off time."

 

But the question is, why should our club not compensate loyal ticket holders, some living some distance away, when they are unable to attend dates which have been changed at short notice? Theatres and cinemas do. So should all football clubs.

 

I didn't know the former did, and I'm pretty certain those at football clubs don't agree with the latter.

[Kingsland Red]

Just been down to the ticket office to renew. No queues, in fact six desks open and waiting !!

[Mallagroth]

Did it yesterday and Zebra was very slow with the text but it did come through about 5 hours later. Also anyone worrying about finance checks etc, I think it takes into account the fact you are renewing already and is practically automatic. I suspected they would struggle to give me any credit but was no problem at any point. For me the worrying bit is that they will tell you the dates of the monthly direct debit sometime after we've made the agreement and there are hefty fines for missed payment. If it comes out a day or two before payday I'm gonna be ****ting it a few times next season.

[Chez]

I myself did not describe that as 'robbing'. As we all know, the terms and conditions of sale clearly state (if your eyesight is good):

 

"Venues, dates and kick-off times for matches will be announced in the relevant press, on the club's official website and in the club's Matchday Programme and may be altered at short notice. The club shall have no liability of any nature to any person arising out of or in connection with the alteration of such venue, date or kick-off time."

 

But the question is, why should our club not compensate loyal ticket holders, some living some distance away, when they are unable to attend dates which have been changed at short notice? Theatres and cinemas do. So should all football clubs.

 

You, Mr Cortese, clearly do not agree.

 

Everyone knows in advance that games will be moved for the telly. If it came out of nowhere then you'd have a point about football clubs compensating fans.

 

Pick a different stick to beat Cortese though.

[The9]

Also, for the first time last season some Prem teams (inc Saints) were actually on the tv less than the contractually mandated 10 matches, so if anything we've been moved less frequently than expected. The clubs were paid the full 10 game facility fee nevertheless.

[Lord Duckhunter]

Has anyone using zebra had their renewal confirmed by the club. I renewed the nippers by card and it shows on his transactions and he received an email from club. I renewed mine with my unique pin and got a message saying I'll receive dd info in a week , but still not showing as renewed and nothing from club.

 

On a seperate note, are last seasons away games still showing on peoples history,mine is just showing the £1.50 charge for each ticket, but not the actual ticket. Is this normal

Edited 4 June, 2013 by Lord Duckhunter

[The9]

Has anyone using zebra had their renewal confirmed by the club. I renewed the nippers by card and it shows on his transactions and he received an email from club. I renewed mine with my unique pin and got a message saying I'll receive dd info in a week , but still not showing as renewed and nothing from club.

 

On a seperate note, are last seasons away games still showing on peoples history,mine is just showing the £1.50 charge for each ticket, but not the actual ticket. Is this normal

 

Mine is showing last season's ST 2012/13, this forthcoming season's ST, the FA Cup ticket bought on my account last season, 3 debit card charges for away tickets (where I didn't buy the tickets) which aren't showing the cost of the ticket, and all of my away games where I *didn't* pay a Debit Card fee are showing the amounts in full.

 

I was just amazed I could even log in.

[Lord Duckhunter]

Mine is showing last season's ST 2012/13, this forthcoming season's ST, the FA Cup ticket bought on my account last season, 3 debit card charges for away tickets (where I didn't buy the tickets) which aren't showing the cost of the ticket, and all of my away games where I *didn't* pay a Debit Card fee are showing the amounts in full.

 

I was just amazed I could even log in.

 

So much for the points system. I wonder how they're going to allocate tickets for the first away game of the season.

[The9]

So much for the points system. I wonder how they're going to allocate tickets for the first away game of the season.

 

They might have archived records offline (though I am giving them too much credit here, Steve Grant said they didn't even have a method of capturing the points, never mind applying them to customers), so probably first come first served. The unvisited Hull or Sunderland away would suit me, get it out of the way in the sunshine.

[Lord Duckhunter]

They might have archived records offline (though I am giving them too much credit here, Steve Grant said they didn't even have a method of capturing the points, never mind applying them to customers), so probably first come first served. The unvisited Hull or Sunderland away would suit me, get it out of the way in the sunshine.

 

The problem I have is dopey mrs duck booked hols this year and I miss open Ing day. Don't really want to miss a home game, but don't want to be behind 8 ball with future away tickets. I'm hoping Arsenal away which I ****ing hated last year (not just the result, the whole experiance) but attractive enough for my elder son to be able to get a couple of his mates to use mine and nippers tickets.