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Online Booking System/Ticket Sales


mel1961red
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Just waited 45 mins in a queue online onlyl to be told that as I am in block 42 Northern I can only buy by Cup Tickets next Tuesday, this after calling the ticket office yesterday as I knew this and asked if I could just buy three tickets in the Northern Stand that were non season ticket holders seats to which I was told yes you will be given that option.

Just called ticket office again to be told thats not the case, all I want to do is buy three non season ticket holders seats in the Northern surley thats not rocket science, I have had nothing but trouble since this new system went live and have queued behind several people having rows at the ticket office when collecting because the tickets they have ordered have not been sent to correct address etc,or sent out when collection requested, the other stupid thing is that if you have people linked to your online account they cannot guarantee which address the tickets will be sent to , this caused me a great problem when my friend ordered tickets for us for Man City away on her number and the tickets got sent to my addresss and I was away at the time coming back to go straight to Manchester She ended up having to break in to my house to see if the tickets had been sent as the ticket office could not tell her which address the tickets had been sent to its a joke there now and the website is a Shambles and very messy !!!!

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4. Shenanegans.

 

5. Just follow the rules they have put out. You will get tickets because there is enough space in the rest of the ground to move block 42...

 

6. Ticket office for me have always sent out tickets bought for other accounts to who ever has paid. I am amazed other people have had problems with this set up, seems to be an internet myth that the ticket office do these things to customers under its own accord.

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4. Shenanegans.

 

6. Ticket office for me have always sent out tickets bought for other accounts to who ever has paid. I am amazed other people have had problems with this set up, seems to be an internet myth that the ticket office do these things to customers under its own accord.

 

agree, I think the new online booking system is brilliant

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As I said if you read it again, I did already know this but wanted to purchse three tickets in the Northern Stand any way, why cant they just sell three tickets to me today in the North stand that are not season ticket seats its not rocket science !!! and of course I know what stand Im in I have been there for 12 years so ought to know I st in the Northern ............

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6. Ticket office for me have always sent out tickets bought for other accounts to who ever has paid. I am amazed other people have had problems with this set up, seems to be an internet myth that the ticket office do these things to customers under its own accord.

 

Yeah yeah, it's not an Internet myth, it's happened to plenty of people. It's a flawed system.

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As I said if you read it again, I did already know this but wanted to purchse three tickets in the Northern Stand any way, why cant they just sell three tickets to me today in the North stand that are not season ticket seats its not rocket science !!! and of course I know what stand Im in I have been there for 12 years so ought to know I st in the Northern ............

 

"Those Season Ticket Holders located in Blocks 41 and 42 of the Northam Stand who are displaced from their usual seat will have an opportunity to purchase an alternative seat at the discounted price on Tuesday 18th December, before General Sale commences."

 

Not exactly difficult to understand why they didn't sell you one then.

 

Oh and if you've sat there for 12 years, maybe it's about time you learnt how to spell it.

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As I said if you read it again, I did already know this but wanted to purchse three tickets in the Northern Stand any way, why cant they just sell three tickets to me today in the North stand that are not season ticket seats its not rocket science !!! and of course I know what stand Im in I have been there for 12 years so ought to know I st in the Northern ............

 

Northern stand? which ground is that in?

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Just waited 45 mins in a queue online onlyl to be told that as I am in block 42 Northern I can only buy by Cup Tickets next Tuesday, this after calling the ticket office yesterday as I knew this and asked if I could just buy three tickets in the Northern Stand that were non season ticket holders seats to which I was told yes you will be given that option.

Just called ticket office again to be told thats not the case, all I want to do is buy three non season ticket holders seats in the Northern surley thats not rocket science, I have had nothing but trouble since this new system went live and have queued behind several people having rows at the ticket office when collecting because the tickets they have ordered have not been sent to correct address etc,or sent out when collection requested, the other stupid thing is that if you have people linked to your online account they cannot guarantee which address the tickets will be sent to , this caused me a great problem when my friend ordered tickets for us for Man City away on her number and the tickets got sent to my addresss and I was away at the time coming back to go straight to Manchester She ended up having to break in to my house to see if the tickets had been sent as the ticket office could not tell her which address the tickets had been sent to its a joke there now and the website is a Shambles and very messy !!!!

 

"Northern Stand" Hahahahaha

 

Classic.

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As I said if you read it again, I did already know this but wanted to purchse three tickets in the Northern Stand any way, why cant they just sell three tickets to me today in the North stand that are not season ticket seats its not rocket science !!! and of course I know what stand Im in I have been there for 12 years so ought to know I st in the Northern ............

Classic post. The Northam stand will be 12 years old next year.

I sit in the South/East corner by the way, or the Itching/Chapple corner to those of us who have been there a long time :lol:

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Just waited 45 mins in a queue online onlyl to be told that as I am in block 42 Northern I can only buy by Cup Tickets next Tuesday, this after calling the ticket office yesterday as I knew this and asked if I could just buy three tickets in the Northern Stand that were non season ticket holders seats to which I was told yes you will be given that option.

Just called ticket office again to be told thats not the case, all I want to do is buy three non season ticket holders seats in the Northern surley thats not rocket science, I have had nothing but trouble since this new system went live and have queued behind several people having rows at the ticket office when collecting because the tickets they have ordered have not been sent to correct address etc,or sent out when collection requested, the other stupid thing is that if you have people linked to your online account they cannot guarantee which address the tickets will be sent to , this caused me a great problem when my friend ordered tickets for us for Man City away on her number and the tickets got sent to my addresss and I was away at the time coming back to go straight to Manchester She ended up having to break in to my house to see if the tickets had been sent as the ticket office could not tell her which address the tickets had been sent to its a joke there now and the website is a Shambles and very messy !!!!

 

It says clearly on the OS that Blocks 42 and 41 will have to move and won't be able to buy tickets until that date.

 

It is a million times clearer than anything you've written.

 

Everything else, yes, the ticket office procedures are frequently useless and inconvenient.

Edited by The9
brain fart, 41 not 43 (see below)
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It says clearly on the OS that Blocks 42 and 43 will have to move and won't be able to buy tickets until that date.

 

It is a million times clearer than anything you've written.

 

Everything else, yes, the ticket office procedures are frequently useless and inconvenient.

 

Can you please show me the part where it "clearly" says people in Block 43 will have to move...?

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Can you please show me the part where it "clearly" says people in Block 43 will have to move...?

 

No, because I meant 41 as there aren't any ST holders in 43 ! :rolleyes:

 

My ST is in 41 so my brain did an incorrect calculation which said "I know I don't have to move so it must be the other side of block 42" - but that isn't the case for some of the people immediately to my left, so it is indeed 41 and 42, original edited for clarity now.

 

Not going anyway I don't think.

Edited by The9
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I hope it works, looks like the season ticket holders cup tickets are being attached to the season tickets to be used on the day.
Yes I saw that as well. I assume that means that No tickets will be sent out in the post and I just turn up on the day with my ST card and the system has been updated to let me in ????. If that is correct I didn't see it in any of the comms from the o/s.
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Yes I saw that as well. I assume that means that No tickets will be sent out in the post and I just turn up on the day with my ST card and the system has been updated to let me in ????. If that is correct I didn't see it in any of the comms from the o/s.

 

So what do us Block 42'ers do when walking around Block 1 lost? Presume we will have tickets sent out?

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Yes I saw that as well. I assume that means that No tickets will be sent out in the post and I just turn up on the day with my ST card and the system has been updated to let me in ????. If that is correct I didn't see it in any of the comms from the o/s.

 

There is absolutely no way the club could cock this up at all

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