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Your chance to tell the club what you think of them...


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Posted (edited)

Yes, yes....I know we all prefer to moan on internet forums but the club have just sent this out to everyone on the ticket database...fill yer boots...

 

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[TD]The Premier League National Fan Survey is your chance to tell us your views and opinions about Southampton FC and Premier League football... with the chance to win a pair of tickets to watch a match, a replica shirt or one of ten copies of Electronic Arts' FIFA '13.[/TD]

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[TD]The Premier League and its Clubs are committed to a process of consultation with supporters. Part of this process is the National Fan Survey which covers supporters of all 20 Premier League Clubs.[/TD]

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[TD]You have been selected from the Southampton Football Club database to take part in the survey and we very much hope you will take this opportunity to provide feedback on your experiences of Premier League football. It's your chance to have a say.[/TD]

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[TD]The questionnaire should take about 25 minutes of your time. Simply follow the instructions and read each question carefully before answering.[/TD]

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edit: removed the link as I think it's got one's membership number in there!

Edited by trousers
Posted (edited)
Yes, yes....I know we all prefer to moan on internet forums but the club have just sent this out to everyone on the ticket database...fill yer boots...

 

http://removed

 

I went through that survey this morning and it doesn't really let you tell the club what you think of them TBH

Edited by Big Bad Bob
Posted
I went through that survey this morning and it doesn't really let you tell the club what you think of them TBH

 

Yep, I'm finding that out as I go through it now. Oh well....excitement over :-)

Posted

I didn't even get one; maybe they thought they wouldn't like what I would have to say?

 

(Entirely understandable; I can barely live with my own abject opinions at times).

Posted
I went through that survey this morning and it doesn't really let you tell the club what you think of them TBH

 

Actually, it's getting a bit more specific the nearer the end one gets.

Posted
Actually, it's getting a bit more specific the nearer the end one gets.

 

Aye, but you can't really free form type stuff like :-

 

"Our Corporate sales are disappointing"

"The Chairman's really not a nice human being"

"The PA system is abysmal"

 

As far as I can tell, it's 75% the Premier League trying to give itself a hearty slap on the back...

Posted
Actually, if you're truly p*ssed off - ie not attended a match this season - the process is terminated about 3 questions in.

 

Once of the questions did make me laugh

 

"Is your attendance in the Premier League this season more or less than 12 months ago!!"

 

Or something like that..

Posted

As you say, a lot of the questions are rather redundant as they try to compare our PL experience this season to last season, when no such comparison can be made. I decided that I'd answer them in relation to the Championship last season, but I expect some will have answered based on "nothing" for last season, which would be equally as valid.

 

I only want a free copy of FIFA 13, to be honest :lol:

Posted
As you say, a lot of the questions are rather redundant as they try to compare our PL experience this season to last season, when no such comparison can be made. I decided that I'd answer them in relation to the Championship last season, but I expect some will have answered based on "nothing" for last season, which would be equally as valid.

 

I only want a free copy of FIFA 13, to be honest :lol:

 

Well then you've got to sell your soul at then end then..

 

You've got to enter a valid email address which they promise not to spam or sell on, honest guv!!!

Posted

There was a question asking what you thought of the various people that worked at SMS (catering staff, stewards, ticket office, etc) but, somewhat strangely, no questions about the geezer in charge ;)

Posted
Well then you've got to sell your soul at then end then..

 

You've got to enter a valid email address which they promise not to spam or sell on, honest guv!!!

 

I've got a hotmail account set up specifically for things like this, all my spam goes into that address.

Posted
I've got a hotmail account set up specifically for things like this, all my spam goes into that address.

 

Yeah, gmail is useful for that too you can add '+anything' to your email address and you will still get it then, later, if you're getting spammed on that one you can filter it out...

 

So my email addy for this purpose was bigbadbob+plsurvey@gmail.com (BTW that isn't my real email address but it might be someone elses!!!)

Posted

I hope the results are made public, they would make for extremely interesting reading. Echo the comments made by others though regarding some of the questions being redundant for us.

 

"Are you attending more or less premier league games this season compared to last?"

 

Let me think..........

Posted
I hope the results are made public, they would make for extremely interesting reading. Echo the comments made by others though regarding some of the questions being redundant for us.

 

"Are you attending more or less premier league games this season compared to last?"

 

Let me think..........

 

Funny - as I read that I thought, there must be a few numpties from the forum thinking that was a trick question! LOL

Posted

Mine terminated at 66% after I was negative about the food and drink. Totally irrelevant survey if its not prepared to get all the answers.

Posted
Mine terminated at 66% after I was negative about the food and drink. Totally irrelevant survey if its not prepared to get all the answers.

 

I think you may find this was coincidence. I was hardly glowing about most of our services and managed to get all the way through...

Posted

I don't think the survey will be presented exactly as the answers are typed in. The idea will be to take an average fan response and benchmark each club against the rest of the division or something similar. The answers may have some weighting to them also which we would not know about.

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