Company forgot to charge me

[Ampersound]

Two weeks ago we had some bedroom carpet fitted and were supposed to settle the bill with the fitter. The fitter didnt know how much we owed and said he would get the office to call us with the final bill and as of yet they have not contacted us about it.

 

Should I call them and say "hey we owe you still" or keep schtum?

 

I'm of the opinion that until they ask for it, the money is better off in my account. I've no issues in paying them at all... just can't be bothered to do their work for them. What do you think?

[PhilippineSaint]

wait until they send an invoice then wait 30 days to pay it. If they need it due to a cash flow at the firm they will soon contact you or they may not send out invoices until middle or end of the month.

[Noodles34]

if a company isnt organised to ask for money (one of the most fundemental aspects of running a business), then f em

[St Chalet]

if a company isnt organised to ask for money (one of the most fundemental aspects of running a business), then f em

 

Couldnt agree more!

[Golden Balls]

Thinking about it, someone from my company said he couldn't remember how much to charge for a carpet fitting and asked the boss to sort out an invoice. Guess he forgot. I'll let him know on Monday

[Ampersound]

Haha GB. :-)

[Hamilton Saint]

Noodles and Chalet are wrong! He received the goods; he was provided the service; he's morally obliged to pay.

[Ampersound]

But am I morally obliged to ring them up and remind them I owe them money? If they contact me asking for it then I'll pay up but if they are dopey enough to forget then why should do their work for them.

[Whitey Grandad]

But am I morally obliged to ring them up and remind them I owe them money? If they contact me asking for it then I'll pay up but if they are dopey enough to forget then why should do their work for them.

 

Yes you are but you don't have to rush things.

[Micky]

I don't think that you can be 'morally obliged' to do anything - he may not possess any morals.

 

It is a case of whether legally he should contact the company to remind them that he is not in receipt of a bill - and that, I do not know.

[Window Cleaner]

Yes you are but you don't have to rush things.

 

 

Can't see that at all, for all he knows the "boss" might have decided that there was no charge, so just wait and see whether a bill is sent.

[Thedelldays]

Noodles and Chalet are wrong! He received the goods; he was provided the service; he's morally obliged to pay.

 

What if there isn't a charge. Surely the price is just, in effect, a quote?

[Whitey Grandad]

What if there isn't a charge. Surely the price is just, in effect, a quote?

 

As I undertand it the goods and service was supplied for an agreed price, which constitutes a contract but you can't pay an invoice you don't have.

[scotty]

There is always the possibility that the office posted an invoice. We've had loads of post go astray recently, invoices included, in fact Ive added a request to my own invoices requesting bacs payment if possible, and taken to emailing all trade invoices.

[Lord Duckhunter]

But am I morally obliged to ring them up and remind them I owe them money? If they contact me asking for it then I'll pay up but if they are dopey enough to forget then why should do their work for them.

 

Exactly.

 

You must have an estimate from the original quote. I would make sure that you have that money put aside and if and when they send you a bill pay it. If they say "we forget to bill you, why didn't you remind us", just say "I forgot as well". What can they do about it.

 

I wouldn't do it to a mate, but you've done nothing wrong. I'm sure if one of their suppliers forgot to bill them, they wouldn't ring up and prompt them.

[swannymere]

I think the fact you've spent time posting this on here means you've plenty of time to phone the company and let them know you owe them money.

[Saint Mikey]

I think the fact you've spent time posting this on here means you've plenty of time to phone the company and let them know you owe them money.

 

Agreed. I suggest that the OP poses the question: what would Jesus have done?

 

TBF, I reckon he wouldn't have been in this position, as he would have laid the carpet himself. His old man being a carpenter meant he was probably decent in trades and he also proved himself handy with nails too...

[PhilippineSaint]

But am I morally obliged to ring them up and remind them I owe them money? If they contact me asking for it then I'll pay up but if they are dopey enough to forget then why should do their work for them.

 

No you are not and dont rush it either

[Whitey Grandad]

Agreed. I suggest that the OP poses the question: what would Jesus have done?

 

TBF, I reckon he wouldn't have been in this position, as he would have laid the carpet himself. His old man being a carpenter meant he was probably decent in trades and he also proved himself handy with nails too...

 

Jesus would have had wood flooring, surely.

[PhilippineSaint]

Jesus would have had wood flooring, surely.

 

Just straw thrown around in the traditional manor I believe

[eurosaint]

I had a (small) bill from the garage which I wasn't billed for but subsequently got 2 other bigger bills from later dates which I paid promptly !

I wondered if they'd forgotten or were just incompetent, until 4 months later a bill arrived in the post, seems that the mechanic who did that job is subcontracted and useless with paperwork so they took time to catch up !

Things happen, but the onus is on the trader to issue a payment notice, the customer only has to react when invoiced, makes sense to me !!

[RonManager]

Paying an outstanding bill or spending all eternity burning in the fires of hell while demons stick red hot pokers where the sun don't shine?

 

The choice is yours.

[St Chalet]

Noodles and Chalet are wrong! He received the goods; he was provided the service; he's morally obliged to pay.

 

Morally, maybe

Legally, he's fine

[kipstryker]

I own a flooring business. Now I'm worried this might be me. No wonder I'm always skint.

[Ampersound]

Everyone can stop worrying now.. their invoice arrived in the post yesterday. (boo)

 

It will be paid today and I won't be dragged down to the 9th level of hell.

[scotty]

Everyone can stop worrying now.. their invoice arrived in the post yesterday. (boo)

 

It will be paid today and I won't be dragged down to the 9th level of hell.

 

When was it postmarked? The post round here is atrocious.

[PhilippineSaint]

Everyone can stop worrying now.. their invoice arrived in the post yesterday. (boo)

 

It will be paid today and I won't be dragged down to the 9th level of hell.

 

Make them wait at least 30 days like you had to for the invoice let them sweat for the money.

[OldNick]

Make them wait at least 30 days like you had to for the invoice let them sweat for the money.

i would agree if the carpet and fitters arrived late but the invoice!!!! Probably a small business and peoples livelihoods involved. Cashflow is very important.

The company are at fault by not issuing the invoice but staff can be useless at times. They need a rocket.

[Redondo Saint]

Make them wait at least 30 days like you had to for the invoice let them sweat for the money.

 

 

Great attitude!

C unt

[PhilippineSaint]

Great attitude!

C unt

 

Do as to them what does it to you