RonManager Posted 8 September, 2012 Share Posted 8 September, 2012 My ticket got wet and appears to have shrunk somewhat. Link to comment Share on other sites More sharing options...
kpturner Posted 8 September, 2012 Share Posted 8 September, 2012 Am I the only one still waiting then? Link to comment Share on other sites More sharing options...
Lord Duckhunter Posted 8 September, 2012 Share Posted 8 September, 2012 Strange, because mine were in a half openned envolope as well. Must be using cheap envolopes. Link to comment Share on other sites More sharing options...
Barry the Badger Posted 8 September, 2012 Share Posted 8 September, 2012 My envelope was open too, but no tickets missing. Link to comment Share on other sites More sharing options...
pingwing Posted 8 September, 2012 Share Posted 8 September, 2012 Got mine today, took a while to come but at least its here. Arsenal really could have splashed the extra pennies on some reasonable sized tickets! Not like they are hard up or anything... Link to comment Share on other sites More sharing options...
COMEONYOUREDS Posted 8 September, 2012 Share Posted 8 September, 2012 yeh my envelope was also taped up by the post office! Link to comment Share on other sites More sharing options...
Griffo Posted 8 September, 2012 Share Posted 8 September, 2012 Got ours today. Row 1, not ideal but at least we will be there. The fact that non-eligable people could buy them in the wrong periods is a bit of a joke, feel sorry for those who missed out by actually waiting for the correct window. Can you make sure you stand if you're in row 1 please. Thanks. Link to comment Share on other sites More sharing options...
whelk Posted 8 September, 2012 Share Posted 8 September, 2012 Same for me - opened already but all there Link to comment Share on other sites More sharing options...
LUKE9 Posted 9 September, 2012 Share Posted 9 September, 2012 Mine have not arrived yet. It's not like they've had over two weeks to send them!?! Link to comment Share on other sites More sharing options...
Spudders Posted 9 September, 2012 Share Posted 9 September, 2012 Dear ticket office, if you are watching please take note! Great news that all our tickets were still there, but this really shouldn't be an issue! Mine have just arrived. The envelope used had a perferated section in it that had ripped open during its journey. Thankfully the tickets were still in it though, I'm amazed they didn't fall out or get taken out! Got mine this morning, with the envelope half ripped open:rolleyes: Luckily all tickets were still inside. Not sure with what we pay in booking fees etc why the TO can't send them out signed for, to at least give fans a bit of protection from thieving post office workers... Interesting. Mine arrived Friday in a royal mail bag due to the envelope being ripped open. Strange, because mine were in a half openned envolope as well. Must be using cheap envolopes. My envelope was open too, but no tickets missing. yeh my envelope was also taped up by the post office! Same for me - opened already but all there Link to comment Share on other sites More sharing options...
Barry the Badger Posted 9 September, 2012 Share Posted 9 September, 2012 Can you make sure you stand if you're in row 1 please. Thanks. Try stopping me. Hate sitting. Link to comment Share on other sites More sharing options...
Barry the Badger Posted 9 September, 2012 Share Posted 9 September, 2012 Try stopping me. Hate sitting. If anybody has 5 tickets lower tier but would really love front row seats, give me a shout as happy to swap. Long shot. Link to comment Share on other sites More sharing options...
rick1976.4.38 Posted 9 September, 2012 Share Posted 9 September, 2012 Can you make sure you stand if you're in row 1 please. Thanks. can everyone stand,end of. lets get the emirates rockin Link to comment Share on other sites More sharing options...
bjk Posted 9 September, 2012 Share Posted 9 September, 2012 Fogive my ignorance but how many Saints fans are going. Link to comment Share on other sites More sharing options...
pingwing Posted 9 September, 2012 Share Posted 9 September, 2012 Fogive my ignorance but how many Saints fans are going. It's Arsenal so 60,000 seeing as we are their feeder team........ Serious answer, I think the allocation is about 3k and that's sold out so about 3k. (can't remember if it is slightly more or less than that for next weekend) Link to comment Share on other sites More sharing options...
Barry the Badger Posted 9 September, 2012 Share Posted 9 September, 2012 Fogive my ignorance but how many Saints fans are going. 6000 knowing our ticket office. Link to comment Share on other sites More sharing options...
bjk Posted 9 September, 2012 Share Posted 9 September, 2012 Thanks,someone told me this morning we've only got 1500 going and i thought surely that can't be right. Link to comment Share on other sites More sharing options...
krissyboy31 Posted 9 September, 2012 Share Posted 9 September, 2012 Allocation was 2914, which sold out by Aug 28th. Link to comment Share on other sites More sharing options...
Huffton Posted 9 September, 2012 Share Posted 9 September, 2012 Thanks,someone told me this morning we've only got 1500 going and i thought surely that can't be right. With the TO's previous efficiency, coupled with our wonderful new all singing all dancing online system, I would not be at all surprised if that was true... Link to comment Share on other sites More sharing options...
COMEONYOUREDS Posted 10 September, 2012 Share Posted 10 September, 2012 Dear Mr.... When we send out our post, they are all check by Royal Mail. If any of them were opened, we would be contacted. However, we haven't recieved any reports of broken mail from Royal Mail. In the past, we have recieved queries from fans about re-sealed mail. I apologise that this has happened to yourself Kind Regards Ticket Office Link to comment Share on other sites More sharing options...
Greedyfly Posted 10 September, 2012 Share Posted 10 September, 2012 Any chance that those who have received them do not need all of them and would love to sell one to me.......Plllllllleeeeeeaaasssseeeee? Link to comment Share on other sites More sharing options...
kpturner Posted 10 September, 2012 Share Posted 10 September, 2012 Any chance that those who have received them do not need all of them and would love to sell one to me.......Plllllllleeeeeeaaasssseeeee?I would just like f'ing well receive it first Link to comment Share on other sites More sharing options...
WHITEE1987 Posted 10 September, 2012 Share Posted 10 September, 2012 If anybody has 5 tickets lower tier but would really love front row seats, give me a shout as happy to swap. Long shot. If it was only 2 tickets id gladly swap. Link to comment Share on other sites More sharing options...
The9 Posted 10 September, 2012 Share Posted 10 September, 2012 Dear Mr.... When we send out our post, they are all check by Royal Mail. If any of them were opened, we would be contacted. However, we haven't recieved any reports of broken mail from Royal Mail. In the past, we have recieved queries from fans about re-sealed mail. I apologise that this has happened to yourself Kind Regards Ticket Office Either that's an excellent spoof or our Ticket Office needs to employ people who are able to use the English language. "They are all check by Royal Mail" ?!?!?!!? At least be consistent : Dear Mr.... When send post, they are all check by Royal Mail. If any them open, we be contact. However, we no recieve report of broken mail from Royal Mail. In past, we have recieve query from fan bout re-seal mail. Apologise this happen. Simples. Kind Regard ComparetheTicketOffice.com Link to comment Share on other sites More sharing options...
COMEONYOUREDS Posted 10 September, 2012 Share Posted 10 September, 2012 That is a genuine reply from the ticket office. I didn't understand it either. I think they're apologising but claiming they didn't sent it out unsealed? I've given up, they obviously didn't take too kindly to my suggestion about sealing the envelopes in future.. Customer service in the ticket office really is shlte, I generally don't get to worked up about their ineffiencies but now it seems they are unable to perform even the simplest of tasks, such as posting an envelope Its remarkable that anybody can be bothered to deal with them any more, needless to say I buy all my tickets online Link to comment Share on other sites More sharing options...
oldsarum Posted 10 September, 2012 Share Posted 10 September, 2012 That is a genuine reply from the ticket office. I didn't understand it either. I think they're apologising but claiming they didn't sent it out unsealed? I've given up, they obviously didn't take too kindly to my suggestion about sealing the envelopes in future.. Customer service in the ticket office really is shlte, I generally don't get to worked up about their ineffiencies but now it seems they are unable to perform even the simplest of tasks, such as posting an envelope Its remarkable that anybody can be bothered to deal with them any more, needless to say I buy all my tickets online Even if you purchase tickets online you are still dealing with the ticket office as tickets are sent out by them It was down to them that the majority of tickets for Arsenal were not sent out until last Thursday or Friday Link to comment Share on other sites More sharing options...
LUKE9 Posted 10 September, 2012 Share Posted 10 September, 2012 Just been home and still no tickets, but my season ticket has finally arrived :-/ Link to comment Share on other sites More sharing options...
The9 Posted 10 September, 2012 Share Posted 10 September, 2012 Lest anyone think I'm letting it slide, they should also learn to spell "receive", seeing as 95% of their complaints will probably be about things not being received. I'm anticipating 5% will be about their spelling. Link to comment Share on other sites More sharing options...
COMEONYOUREDS Posted 10 September, 2012 Share Posted 10 September, 2012 Even if you purchase tickets online you are still dealing with the ticket office as tickets are sent out by them It was down to them that the majority of tickets for Arsenal were not sent out until last Thursday or Friday Really?! I thought they came from the ticket fairy.. the point is I don't have to talk to them/deal with their incompetence face to face.. if they've got an order placed online, there's a good chance they might get it right Link to comment Share on other sites More sharing options...
The9 Posted 10 September, 2012 Share Posted 10 September, 2012 Really?! I thought they came from the ticket fairy.. the point is I don't have to talk to them/deal with their incompetence face to face.. if they've got an order placed online, there's a good chance they might get it right The numerous reports of ripped and open envelopes suggest otherwise. We should upgrade to this Ticket Fairy system, I like the idea of getting a couple of quid back rather than having it taken away. Link to comment Share on other sites More sharing options...
kpturner Posted 11 September, 2012 Share Posted 11 September, 2012 Still nothing in the post Link to comment Share on other sites More sharing options...
lhammondo Posted 11 September, 2012 Share Posted 11 September, 2012 Extreme long shot but if anyone has a spare ticket for sale, i'll gladly buy it from them. Thanks Link to comment Share on other sites More sharing options...
kpturner Posted 11 September, 2012 Share Posted 11 September, 2012 Still nothing in the post Gotta request a reprint for the missing ticket and pick it up - I wonder if somebody else will turn up trying to sit in the same spot. Link to comment Share on other sites More sharing options...
tpv01 Posted 11 September, 2012 Share Posted 11 September, 2012 Anyone has two spares i would be keen. cheers. tp_ventham@msn.com Link to comment Share on other sites More sharing options...
kpturner Posted 11 September, 2012 Share Posted 11 September, 2012 Am I the only one on here who HAS NOT received all their tickets yet? Just wondering. Link to comment Share on other sites More sharing options...
Joe Kirkup Posted 11 September, 2012 Share Posted 11 September, 2012 One spare would be gratefully received. A few beers in it. ( providing you actually receive them from the T/O Link to comment Share on other sites More sharing options...
Appy Posted 11 September, 2012 Share Posted 11 September, 2012 Am I the only one on here who HAS NOT received all their tickets yet? Just wondering. It it makes you feel any better, i've received all 7 of mine. Link to comment Share on other sites More sharing options...
kpturner Posted 11 September, 2012 Share Posted 11 September, 2012 It it makes you feel any better, i've received all 7 of mine.I have received 3 out of 4 Link to comment Share on other sites More sharing options...
shirleysfc Posted 11 September, 2012 Share Posted 11 September, 2012 Even if you purchase tickets online you are still dealing with the ticket office as tickets are sent out by them It was down to them that the majority of tickets for Arsenal were not sent out until last Thursday or Friday Not according to the ticket office they're not. I ordered mine online and originally asked for them to be posted. Last week I changed my mind and emailed the ticket office to change it to collection, their response was: Unfortunately it would be too late now to change this from postage to collections and the online tickets are printed from an external company Link to comment Share on other sites More sharing options...
Merley Saint Posted 11 September, 2012 Share Posted 11 September, 2012 A bit of a long shot I know, but if anyone has 1 or 2 tickets spare for Saturday I would be very thankful. Willing to pay a bit extra, please email tim@biglowe.co.uk Link to comment Share on other sites More sharing options...
kpturner Posted 13 September, 2012 Share Posted 13 September, 2012 Yeh! A reply at last: Dear Sir, Sorry for the delay in our reply we have had a massive back log of emails. With regards to the 0 quantity I believe that issue has been sorted now but I do apologise for that as we did have a few complaints about it and did pass it straight to the owners of the system we use. With regards to your tickets not arriving, if they do not arrive by Friday midday, give us a call on 02380 711912 and we will put you on our duplicate list which then allows you to collect duplicate tickets from arsenal. There may be a possibility that your tickets may have been sent to another customer number that might be linked to yours. Again, please accept my apologies for the delay in our reply. Kind regards Ticket Office Link to comment Share on other sites More sharing options...
suntouched Posted 13 September, 2012 Share Posted 13 September, 2012 "There may be a possibility that your tickets may have been sent to another customer number ....." - and they can't check that to see? wtf Link to comment Share on other sites More sharing options...
kpturner Posted 13 September, 2012 Share Posted 13 September, 2012 "There may be a possibility that your tickets may have been sent to another customer number ....." - and they can't check that to see? wtfIt seems that the people responding to the emails are not the people/organisation responsible for ticket delivery - which I kinda assumed anyway. Interestingly, however, they were able to confirm that I am already on the "duplicate list" that will be sent to the ticket office at the Emirates, so I should be able to get a duplicate ticket there on the day. Pain in the bum, but better than no ticket at all. Link to comment Share on other sites More sharing options...
oldsarum Posted 13 September, 2012 Share Posted 13 September, 2012 Not according to the ticket office they're not. I ordered mine online and originally asked for them to be posted. Last week I changed my mind and emailed the ticket office to change it to collection, their response was: Unfortunately it would be too late now to change this from postage to collections and the online tickets are printed from an external company Only going by what happened in my case. Last week I contacted the ticket office and asked them if I could collect the 6 ticket i' ordered, and they said I could as they hadn't sent the tickets out yet. Nice to see the ticket office is being consistant ! Obviously depend swho you speak to at the ticket office Link to comment Share on other sites More sharing options...
aqbadger Posted 13 September, 2012 Share Posted 13 September, 2012 Anyone else in the Arsenal end? Was lucky enough to get a ticket through work. I reckon i'll last 20 minutes at best.... Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now