sandwichsaint Posted 28 August, 2012 Posted 28 August, 2012 Website fell over at 9-15 .. I was in the auto cue from 9-00 to 9-15 and it was refreshing ...it then crashed and threw me off.
Lord Duckhunter Posted 28 August, 2012 Posted 28 August, 2012 Keep retrying over and over if you get "error locking seats, I did about 20 times and got through and got them in the end.
sotonianproud Posted 28 August, 2012 Posted 28 August, 2012 Ticket office have said not sold out yet so hold out and pray guys
Saint_DB Posted 28 August, 2012 Posted 28 August, 2012 If it is sold out, one would think the 'Buy now' button should say 'Sold out' then rather than stringing everyone along...
SaintsAddict Posted 28 August, 2012 Posted 28 August, 2012 Could be sold out then. Keep trying! Let me through after about 10 goes!
The Kraken Posted 28 August, 2012 Posted 28 August, 2012 If it is sold out, one would think the 'Buy now' button should say 'Sold out' then rather than stringing everyone along... Unfortunately our wonderful online system fails to recognise such trivial matters. The Man Utd game has been sold out for a week or so, but you have to physically view every single block of the stadium to actually realise this.
gandalf Posted 28 August, 2012 Posted 28 August, 2012 I kept getting the 'Error locking seats' message but I have just bought 2 tickets. I refreshed the page and tried again (after about 20 attempts) and it let me straight through.
shirleysfc Posted 28 August, 2012 Posted 28 August, 2012 Could everyone log out of the site so I can lock my seats please? Thanks x
sotonianproud Posted 28 August, 2012 Posted 28 August, 2012 I made the mistake of exiting the queue when it said 10.44 as can't sit here till then, but now I think I should have held out as can't get in the queue All for a child ticket so my 14 year old (who could not make man city) can go with his brothers
Lord Duckhunter Posted 28 August, 2012 Posted 28 August, 2012 I have a feeling that "error locking seats" is the new "it has not been possible to connect you"
Saint_DB Posted 28 August, 2012 Posted 28 August, 2012 Keep retrying over and over if you get "error locking seats, I did about 20 times and got through and got them in the end. Same as me, I got mine in the end. The only explanation I can think of is that multiple accounts are trying to add the same seats to basket and only one can do it.
Katalinic Posted 28 August, 2012 Posted 28 August, 2012 Joined the queue bang on 9 and still getting the calculating message.
Saint_Jonny Posted 28 August, 2012 Posted 28 August, 2012 Tried a zillion times now and still getting the error, GRRRr
Saint Charlie Posted 28 August, 2012 Posted 28 August, 2012 Has anyone had an email confirmation? How long after purchase?
Lord Duckhunter Posted 28 August, 2012 Posted 28 August, 2012 Has anyone had an email confirmation? How long after purchase? Seconds
whelk Posted 28 August, 2012 Posted 28 August, 2012 Has anyone had an email confirmation? How long after purchase? nothing yet and got tjem 10 mins ago
Saint Charlie Posted 28 August, 2012 Posted 28 August, 2012 nothing yet and got tjem 10 mins ago Same - as long as it appears in your transactions page Im sure its fine.
Saint_Jonny Posted 28 August, 2012 Posted 28 August, 2012 Done didn't think I was ganna get lucky then. Woop!
whelk Posted 28 August, 2012 Posted 28 August, 2012 is there a way of seeing on site how many loyalty points you have?
Lord Duckhunter Posted 28 August, 2012 Posted 28 August, 2012 Same - as long as it appears in your transactions page Im sure its fine. Try your junk box, maybe in there.
fatpix2003 Posted 28 August, 2012 Posted 28 August, 2012 is there a way of seeing on site how many loyalty points you have? sold out… gutted
sotonianproud Posted 28 August, 2012 Posted 28 August, 2012 If anyone has a spare child ticket, could you let me know please
fatpix2003 Posted 28 August, 2012 Posted 28 August, 2012 ^^^^ same here, promise my 8 year old we'd go for his birthday but couldn't get through, so if anyone has 2 adults and a child spare please let me know, thanks
LostBoys Posted 28 August, 2012 Posted 28 August, 2012 What a shambles - I have three season tickets all linked but I had to log in under my wife's membership the rest would not work - eventually after 5 goes following the error message. The Queue system worked though
shirleysfc Posted 28 August, 2012 Posted 28 August, 2012 I eventually got through and got 6 tickets, I know loads who didn't manage to get any though. Improvements to be made on the online system me thinks!!
Saint Posted 28 August, 2012 Posted 28 August, 2012 Anybody with two or possibly three spares? I would be grateful if people could contact me. Had no idea they would sell out so fast!
Tamesaint Posted 28 August, 2012 Posted 28 August, 2012 Having failed to get one in our end, how easy is it to get tickets with the home fans at Arsenal?
JRM Posted 28 August, 2012 Posted 28 August, 2012 Having failed to get one in our end, how easy is it to get tickets with the home fans at Arsenal? there are always lots of touts around at Arsenal, for a game like Saints with tickets a relatively low amount face value i reckon you'll be able to pick one up off a tout for £40
lordswoodsaints Posted 28 August, 2012 Posted 28 August, 2012 What a stupid system, wanted 1 for me and the boy for his birthday on the 15th and have been signed in since 5.45 this morning to be told I'm in a queue and then eventually at 9.46 was told sold out,surely I must of been 1 of the first in the Internet queue? So looking for an adult and child if anybody got some?
bender Posted 28 August, 2012 Posted 28 August, 2012 Even though I dont qualify for a ticket until Friday, I went online to have a nose and it's stamped as SOLD OUT. Ar$e.
saints_is_the_south Posted 28 August, 2012 Posted 28 August, 2012 Got in the queue at about 7am. Eventually got logged in at 9.30am, then took a further 15 minutes to buy the tickets. Got them at 9.45, sold out at 9.46! Phew!
saint_bert Posted 28 August, 2012 Posted 28 August, 2012 My mate got ours at 9:45. They sold out at 9:46. Thank fool for that
Saint Garrett Posted 28 August, 2012 Posted 28 August, 2012 What a stupid system, wanted 1 for me and the boy for his birthday on the 15th and have been signed in since 5.45 this morning to be told I'm in a queue and then eventually at 9.46 was told sold out,surely I must of been 1 of the first in the Internet queue? So looking for an adult and child if anybody got some? When I logged in it said that at 9am you're put in the queue randomly, so the first person who logged in may not have actually been in the queue first. Silly really.
stevegrant Posted 28 August, 2012 Posted 28 August, 2012 When I logged in it said that at 9am you're put in the queue randomly, so the first person who logged in may not have actually been in the queue first. Silly really. That's insane No wonder Pompey got rid of the exact same ticket system within 2 months of installing it. Absolute shambles
The boy done well Posted 28 August, 2012 Posted 28 August, 2012 What an appalling system. Got in at 9.15. Got the error message saying seats locked. Rang ticket office who said I just had to keep trying which I did for the next 20mins still getting the same message. Rang ticket office again and after hanging on to get through was told they'd just sold out online. Trouble is the club couldn't care a toss but for me and my group it means that, having been unable to go to Man City, we now have no away points at all so probably stand little chance of getting tickets for any away games. Tough when you've spent the last two or three years regularly travelling to places like Stockport, Walsall, Coventry Dagenham & Redbridge and the like.
Lord Duckhunter Posted 28 August, 2012 Posted 28 August, 2012 Easy for me to say as I got one, but I didn't think there was much else they could do. They said they were online from 9am, so you cant really have a queuing system that starts at 5am in the morning. If it was phone lines it would be the same. Pretty fair ststem all round, but does end up in a bit of a vicious circle. The ones that went to City will always be points ahead of everyone else and now the ones that weere lucky enough to get through today, will be the same. Shame they didn't allocate points from the day NC walked into the club in League 1, because there must be some loyal people who just couldn't make City due to Hols or work ect. I guess they had to start with the points somewhere.
Scummer Posted 28 August, 2012 Posted 28 August, 2012 That's insane No wonder Pompey got rid of the exact same ticket system within 2 months of installing it. Absolute shambles I'd actually say that's quite fair. If they've said tickets go on sale at 9, you shouldn't have to be logging on at stupid o'clock in the morning to get in the queue. It's not really any different to other systems which wouldn't actually let you log on until 9, except this way manages the load on their servers so that they don't lock up when everyone tries to go through the logon procedure at the same time.
ladysaint Posted 28 August, 2012 Posted 28 August, 2012 Did anyone get an away season ticket this year, thats if they were available?
lordswoodsaints Posted 28 August, 2012 Posted 28 August, 2012 That's insane No wonder Pompey got rid of the exact same ticket system within 2 months of installing it. Absolute shambles If they randomly picked the front runners on the Internet even though I'd been logged in since 5.45 surely they should go along the physical queue outside st Mary's and randomly pick out people to go to the front even though the people at the front have been waiting the longest? What a fookin shambles,I should have just woken up at 8.59 and logged in.
Lord Duckhunter Posted 28 August, 2012 Posted 28 August, 2012 I'd actually say that's quite fair. If they've said tickets go on sale at 9, you shouldn't have to be logging on at stupid o'clock in the morning to get in the queue. It's not really any different to other systems which wouldn't actually let you log on until 9, except this way manages the load on their servers so that they don't lock up when everyone tries to go through the logon procedure at the same time. I finished work at 3am this morning. Are people are suggesting is that I should be able to log on at 3am , go to bed for till 9am, get up and be one of the first in the queue. You couldn't do that with a phone line.
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