Legod Third Coming Posted 7 August, 2012 Share Posted 7 August, 2012 I'm not fussed but then I rarely ever use the official site - I still phone to buy tickets! But I am surprised that mobile was not more of a priority given that more people now access the internet from mobile devices than computers... Link to comment Share on other sites More sharing options...
Bearsy Posted 7 August, 2012 Share Posted 7 August, 2012 I've got this sh!tty netbook thing I use sometimes and as far as me and my netbooks are concerned it's about the most slow loading and unresponsive website we've visited. My iPhones also gives it the thumbs down! Link to comment Share on other sites More sharing options...
kpturner Posted 7 August, 2012 Share Posted 7 August, 2012 Having tried it tonight on a PC for the first time, it seems perfectly OK to me. Link to comment Share on other sites More sharing options...
kpturner Posted 7 August, 2012 Share Posted 7 August, 2012 It is ****. In addition to complaints listed above, it doesn't even have a fixture list that includes friendlies.It is true that the new site does not cater properly for people who are unable to perform the simplest act - like clicking on "Fixtures and results" followed by "Fixture list". I don't know what they are thinking of. Surely they can make it more obvious than that! Link to comment Share on other sites More sharing options...
ericb Posted 7 August, 2012 Share Posted 7 August, 2012 Dreadful - Impossibly difficult to navigate and find anything - shocking actually. I'd like to know who they used to design the site so that I never get anywhere near them...... Sapient Nitro did it who according to the NMA top 100 (the industry standard) are the best digital agency in the country (and probably Europe too). Link to comment Share on other sites More sharing options...
buctootim Posted 7 August, 2012 Share Posted 7 August, 2012 Sapient Nitro did it who according to the NMA top 100 (the industry standard) are the best digital agency in the country (and probably Europe too). Lehman Bros were one of top investment banks. Link to comment Share on other sites More sharing options...
ericb Posted 7 August, 2012 Share Posted 7 August, 2012 Lehman Bros were one of top investment banks. yup but then that's banking, I work for the competition and can say for certain the quality of Sapient's output is very, very high. The thing most people here don't seem to get is that they've made a template for nigh on 80 sites in a short space of time with (i'd hazard a guess) a lot of pressure from the client. I'd personally say there's only a handful of agencies in the country that could handle that kind of work and fewer still that would have the resource to achieve it. Most average user doesn't appreciate just how hard it is to make a site and the niggles that are being argued about are minor in comparison to what has been achieved. Of course if we weren't stuck in a ****ty contract with the FL and could make our own bespoke site the quality would possibly be higher. But then again that depends on if we were willing to spend the substantial sums of money it would cost for a project that size, and anyway some on here would moan and say idiotic things that aren't founded in research and stats. Link to comment Share on other sites More sharing options...
buctootim Posted 7 August, 2012 Share Posted 7 August, 2012 yup but then that's banking, I work for the competition and can say for certain the quality of Sapient's output is very, very high. The thing most people here don't seem to get is that they've made a template for nigh on 80 sites in a short space of time with (i'd hazard a guess) a lot of pressure from the client. I'd personally say there's only a handful of agencies in the country that could handle that kind of work and fewer still that would have the resource to achieve it. Most average user doesn't appreciate just how hard it is to make a site and the niggles that are being argued about are minor in comparison to what has been achieved. Of course if we weren't stuck in a ****ty contract with the FL and could make our own bespoke site the quality would possibly be higher. But then again that depends on if we were willing to spend the substantial sums of money it would cost for a project that size, and anyway some on here would moan and say idiotic things that aren't founded in research and stats. The thing is, you are looking at a fellow professionals work and admiring the fulfilment of the contract - the volume of work and effort under the bonnet with the turbo design and structural bracing. As consumers you just want to know if you can see out the window, change gear easily, is it a nice colour and are the seats comfy. Maybe Mercedes did build the site, but looks and drives like a Lada. Link to comment Share on other sites More sharing options...
Charlie Wayman Posted 7 August, 2012 Share Posted 7 August, 2012 They have succeeded in making a pig's ear out of a dog's breakfast . No mean feat. I've given up on it in total exasperation. If they play football like they design websites we're up **** creek! Link to comment Share on other sites More sharing options...
ericb Posted 7 August, 2012 Share Posted 7 August, 2012 The thing is, you are looking at a fellow professionals work and admiring the fulfilment of the contract - the volume of work and effort under the bonnet with the turbo design and structural bracing. As consumers you just want to know if you can see out the window, change gear easily, is it a nice colour and are the seats comfy. Maybe Mercedes did build the site, but looks and drives like a Lada. We'll see in the long run i guess but i'd be very surprised if this was the final release, i'm guessing it's a first release to meet a deadline and they have certain KPI's to hit from it. Then from there there'll be a rolling release schedule to fix bugs and performance issues. Also the more "design related" issues are just people's tastes, and if the years i've spent in this industry teach me anything it's that initially people are scared of change, then with time they grow to like it and the cycle generally repeats over and over with each iteration (just look how people react to the smallest change on facebook). Link to comment Share on other sites More sharing options...
SarniaSaint Posted 7 August, 2012 Share Posted 7 August, 2012 The white type on black background hurts my eyes and gives me headaches. A health issue that they should consider. So I can't use it comfortably, which is a pity, because I used to read the OS a lot. Alps it is a muddle. Agree this is the the biggest problem i have with the site. However downloads real fast for me and fairly easy to navigate. Link to comment Share on other sites More sharing options...
RinNY Posted 8 August, 2012 Share Posted 8 August, 2012 We'll see in the long run i guess but i'd be very surprised if this was the final release, i'm guessing it's a first release to meet a deadline and they have certain KPI's to hit from it. Then from there there'll be a rolling release schedule to fix bugs and performance issues. Also the more "design related" issues are just people's tastes, and if the years i've spent in this industry teach me anything it's that initially people are scared of change, then with time they grow to like it and the cycle generally repeats over and over with each iteration (just look how people react to the smallest change on facebook). You may be in website design, or know people who are (sorry, can't be bothered to look through this whole thread), but either way a website is not about designers but users. Whatever clever, impressive, fancy work has gone into creating this new website, as a user the result is a fricking disaster! I've tried looking at stuff on the new OS, and it's just incredibly frustrating, the look (all that black? what's that?) is a turn off, the design is not user friendly at all in terms of finding one's way about the site. After three visits, each of which was more annoying and less helpful than the previous one, I for one will not be going back to the OS any time soon. So the web design -- whatever merits it may have from a purely "computer nerd" perspective -- is quite simply a massive failure! The previous OS worked fine, and I'm at a loss to know why it needed to be replaced with something so ugly, clunky, and user hostile. Link to comment Share on other sites More sharing options...
Saint Luke Posted 8 August, 2012 Share Posted 8 August, 2012 I don't like it. Have tried it for a few days and still don't like it. But then that's me. Some will ike it, some won't Link to comment Share on other sites More sharing options...
West End Saint Posted 8 August, 2012 Share Posted 8 August, 2012 I don't like it at all it seem's messy the previous site was ok at least it was quick & easy not liking the new site Link to comment Share on other sites More sharing options...
Saint Charlie Posted 8 August, 2012 Share Posted 8 August, 2012 Can barely view some of the stuff - this mornings gallery for example. Actually amazed that something so poor can be put out there (and obviously not anyone at Saints' fault but the contracted company are mugging all the teams off). Link to comment Share on other sites More sharing options...
for_heaven's_Saint Posted 8 August, 2012 Share Posted 8 August, 2012 They have succeeded in making a pig's ear out of a dog's breakfast . No mean feat. I've given up on it in total exasperation. If they play football like they design websites we're up **** creek! You do realise it wasn't the players who made the website, right? Link to comment Share on other sites More sharing options...
Saint_clark Posted 8 August, 2012 Share Posted 8 August, 2012 Can't see any way to distinguish between normal news articles and links to Saintsplayer interviews, which is quite annoying. Link to comment Share on other sites More sharing options...
alpine_saint Posted 8 August, 2012 Share Posted 8 August, 2012 Its totally unusable. That background plays havoc with the screen layout, and I couldnt recover a single news item. Link to comment Share on other sites More sharing options...
obelisk Posted 8 August, 2012 Share Posted 8 August, 2012 It is true that the new site does not cater properly for people who are unable to perform the simplest act - like clicking on "Fixtures and results" followed by "Fixture list". I don't know what they are thinking of. Surely they can make it more obvious than that! Yeah, you'd think it would show friendlies but it doesn't. Nothing between Coventry and Man City. The thing's a mess. Link to comment Share on other sites More sharing options...
The Kraken Posted 8 August, 2012 Share Posted 8 August, 2012 Yeah, you'd think it would show friendlies but it doesn't. Nothing between Coventry and Man City. The thing's a mess. Try hitting the "Fixtures" link. Its not hard to find. Link to comment Share on other sites More sharing options...
Hedgehog Posted 8 August, 2012 Share Posted 8 August, 2012 Personally I don't like the home page, too dark and item at the top of page too large. If they were to make the homepage more like the layout when you go onto the news page, then perhaps more appealing to me, but just a personal choice of mine. Think that is what I will set as my default when logging on. Link to comment Share on other sites More sharing options...
obelisk Posted 8 August, 2012 Share Posted 8 August, 2012 Try hitting the "Fixtures" link. Its not hard to find.Ridiculous isn't it? Just click on Fixtures & Results in the top bar and back comes a list without friendlies. Hover over Fixtures & Results and then to fixture list in the dreadful drop down black thing and up comes a completely different fixture list that includes friendlies. The site is a complete mess. I would hate to be associated it. Link to comment Share on other sites More sharing options...
Midfield_General Posted 8 August, 2012 Share Posted 8 August, 2012 (edited) ... Edited 8 August, 2012 by Midfield_General Link to comment Share on other sites More sharing options...
Saint Thomas Posted 8 August, 2012 Share Posted 8 August, 2012 I actually just plain couldn't get it to work last night, trying to find out friendly updates and it just kept sending me back to the homepage. Which is about as useless as it comes. Waiting for phone app and I'll just use that, if it works. Link to comment Share on other sites More sharing options...
itchen_dan Posted 8 August, 2012 Share Posted 8 August, 2012 I can see why people think it is **** but I think this is the way that many websites are going these days, much more visual and less text heavy. Something we'll just have to put up with but TBH, i don't think it is anywhere near as bad as people on here make out. Link to comment Share on other sites More sharing options...
AussieDog Posted 8 August, 2012 Share Posted 8 August, 2012 It's that bad that I couldn't even find a feedback page so that I could tell them how ****e it was. Who the hell did the usability testing? It seems like I have to do everything twice to access any recent information. If I wanted to see the fixture list there are a hundred sites I could visit for that. I'm interested in match reports and stories of all Saints teams, not just the first team. Link to comment Share on other sites More sharing options...
ponto1963 Posted 8 August, 2012 Share Posted 8 August, 2012 It is total cr@p IMHO ! If only they'd put some black into the new kit rather than on the website things would have been so much better ! yes with a bit more white too Link to comment Share on other sites More sharing options...
Patrick Bateman Posted 8 August, 2012 Share Posted 8 August, 2012 yup but then that's banking, I work for the competition and can say for certain the quality of Sapient's output is very, very high. The thing most people here don't seem to get is that they've made a template for nigh on 80 sites in a short space of time with (i'd hazard a guess) a lot of pressure from the client. I'd personally say there's only a handful of agencies in the country that could handle that kind of work and fewer still that would have the resource to achieve it. Most average user doesn't appreciate just how hard it is to make a site and the niggles that are being argued about are minor in comparison to what has been achieved. Of course if we weren't stuck in a ****ty contract with the FL and could make our own bespoke site the quality would possibly be higher. But then again that depends on if we were willing to spend the substantial sums of money it would cost for a project that size, and anyway some on here would moan and say idiotic things that aren't founded in research and stats. You are TOTALLY on your own, it is not a good design, it is not visually pleasing, usable, responsive or fluid enough - it is extremely poor. It just smacks of a typical design agency guff - all "pretty" (and it isn't even that) and not enough engineering and usability. It's guff. Link to comment Share on other sites More sharing options...
LGTL Posted 8 August, 2012 Share Posted 8 August, 2012 I've avoided the OS for some time. I find following official saints on twitter is easier, as I can just pick and choose whatever story I want to read that is of interest to me, rather then trawling through mountains of crap. Link to comment Share on other sites More sharing options...
kpturner Posted 8 August, 2012 Share Posted 8 August, 2012 You are TOTALLY on your own, it is not a good design, it is not visually pleasing, usable, responsive or fluid enough - it is extremely poor. It just smacks of a typical design agency guff - all "pretty" (and it isn't even that) and not enough engineering and usability. It's guff.Errmm, no he is not TOTALLY on his own.....but thanks for attempting to speak for the masses. I have used it to poke about for information over the last few days and it seems OK to me. In fact, I would go as far as to say that I find it easier to find stuff on this new version than I did on the old. However, I write browser based applications for a living so maybe I am overlooking things that may not be intuitive to joe public. Link to comment Share on other sites More sharing options...
funkymojo44 Posted 9 August, 2012 Share Posted 9 August, 2012 Anyone have problems loading the website from outside the UK? On firefox and chrome it starts to load then jumps to a blank white page, no error message or anything, but with xpatshield it loads on both browsers fine. Link to comment Share on other sites More sharing options...
Yorkshire Saint Posted 9 August, 2012 Share Posted 9 August, 2012 Awful navigation awful colour awful design Link to comment Share on other sites More sharing options...
ladysaint Posted 9 August, 2012 Share Posted 9 August, 2012 Can anyone tell me how I get into my online account I cant find a link to it anywhere and have awful problems navigating the new website. Link to comment Share on other sites More sharing options...
kpturner Posted 9 August, 2012 Share Posted 9 August, 2012 Can anyone tell me how I get into my online account I cant find a link to it anywhere and have awful problems navigating the new website.Online account for what? Tickets? From the OS, it is extremely simple. You just click on "Tickets" in the navigation bar at the top. A menu appears underneath it and you then click on "Buy tickets". That takes you to a page (Buy tickets) where you can buy tickets and also click on My Account. I cannot understand what is difficult about it to be honest. I must be missing something. Link to comment Share on other sites More sharing options...
Thedelldays Posted 9 August, 2012 Share Posted 9 August, 2012 I have a MacBook and can't see any navigation problems Link to comment Share on other sites More sharing options...
SPJUK Posted 9 August, 2012 Share Posted 9 August, 2012 The new web site home page is a disaster - built by someone who hasn't a clue about how to present web pages for a good user experience. I'd be ashamed if I had designed that for one of my web sites. Link to comment Share on other sites More sharing options...
eelpie Posted 9 August, 2012 Share Posted 9 August, 2012 yup but then that's banking, I work for the competition and can say for certain the quality of Sapient's output is very, very high. The thing most people here don't seem to get is that they've made a template for nigh on 80 sites in a short space of time with (i'd hazard a guess) a lot of pressure from the client. I'd personally say there's only a handful of agencies in the country that could handle that kind of work and fewer still that would have the resource to achieve it. Most average user doesn't appreciate just how hard it is to make a site and the niggles that are being argued about are minor in comparison to what has been achieved. Of course if we weren't stuck in a ****ty contract with the FL and could make our own bespoke site the quality would possibly be higher. But then again that depends on if we were willing to spend the substantial sums of money it would cost for a project that size, and anyway some on here would moan and say idiotic things that aren't founded in research and stats. I know that it is not easy to design websites, however there are basic design do's and don'ts that 99% of graphic designer's understand and that is the importance of comfortable scanning for the reader. White text type shouting out of black backgrounds is notoriously jarring for many, and very difficult for anyone with weak vision. It may be OK for music videos, but is not appropriate for news media. It should not be difficult for a top class design studio to moderate a few background colours and tints, so you guys, who are responsible just do it. Link to comment Share on other sites More sharing options...
eelpie Posted 9 August, 2012 Share Posted 9 August, 2012 Try hitting the "Fixtures" link. Its not hard to find. It is if the site gives you double vision. Link to comment Share on other sites More sharing options...
kpturner Posted 9 August, 2012 Share Posted 9 August, 2012 I expect the colouring is just a theme or skin selected by the club themselves. All the clubs using this template will have their own colour scheme - and it just so happens that all our more recent marketing stuff is predominantly black with red (like the packaging for the new ST). Seems like the club have adopted the same scheme for the web site. I don't think you can blame the company producing the website template for that. Link to comment Share on other sites More sharing options...
SarniaSaint Posted 9 August, 2012 Share Posted 9 August, 2012 Anyone have problems loading the website from outside the UK? On firefox and chrome it starts to load then jumps to a blank white page, no error message or anything, but with xpatshield it loads on both browsers fine. Loads OK for me - Windows 7 / Internet Explorer Link to comment Share on other sites More sharing options...
The Kraken Posted 9 August, 2012 Share Posted 9 August, 2012 I'm warming to it. The sheer amount of pictures and loading times are still what I feel lets it down, its all a bit over the top, and unnecessarily cluttered in places. But the navigation is definitely better than the old site, that was shockingly bad for finding older articles. This new site is better and people will get used to it, I just hope the loading times and overuse of photos can be sorted out. Link to comment Share on other sites More sharing options...
JustMike Posted 10 August, 2012 Share Posted 10 August, 2012 Errmm, no he is not TOTALLY on his own.....but thanks for attempting to speak for the masses. I have used it to poke about for information over the last few days and it seems OK to me. In fact, I would go as far as to say that I find it easier to find stuff on this new version than I did on the old. However, I write browser based applications for a living so maybe I am overlooking things that may not be intuitive to joe public. it is awful! too slow, too many components and far too busy. Even worse on phone / tablets. How long do we have left with the current contract? Link to comment Share on other sites More sharing options...
saintjay77 Posted 10 August, 2012 Share Posted 10 August, 2012 Personally I don't like the home page, too dark and item at the top of page too large. If they were to make the homepage more like the layout when you go onto the news page, then perhaps more appealing to me, but just a personal choice of mine. Think that is what I will set as my default when logging on. I thought I would give the news page a go as that has always been my default page. It only took 26 seconds to load!!! It does look better than the home page for sure but by todays standards its still a pile of sh*te for performance. I dont usually like Mobile versions so usually go for full site when im on my phone. Anyone who try's it with the OS will soon form a similar opinion to me. I always thought that you make stuff to work on the crappyest bits of kit you can rather than assume everyone has blade servers running under their desks. hey ho, if they freeze people out then there will be less people who see their constant push to sell saints player and so on. Good marketing ploy that! Link to comment Share on other sites More sharing options...
Liquidshokk Posted 10 August, 2012 Share Posted 10 August, 2012 it is awful! too slow, too many components and far too busy. Even worse on phone / tablets. How long do we have left with the current contract? Going on the comments by Saints media department bods on twitter I thought saints made it themselves now? Certainly no mention on site of the company that looked after the previous site as far as I can see... Link to comment Share on other sites More sharing options...
itchen_dan Posted 10 August, 2012 Share Posted 10 August, 2012 Going on the comments by Saints media department bods on twitter I thought saints made it themselves now? Certainly no mention on site of the company that looked after the previous site as far as I can see... No the site is still part of the FLi contact but has been redesigned and re-hosted by SapientNitro. Saints have always edited the site and uploaded their own articles (like every other club) but the media dept. have had to create all the separate pages and learn the new site. They have said that performance will improve once every club's site is uploaded. They need to iron out all of the bugs and little issues within it. A mobile site is also work in progress. Link to comment Share on other sites More sharing options...
Liquidshokk Posted 10 August, 2012 Share Posted 10 August, 2012 No the site is still part of the FLi contact but has been redesigned and re-hosted by SapientNitro. Saints have always edited the site and uploaded their own articles (like every other club) but the media dept. have had to create all the separate pages and learn the new site. They have said that performance will improve once every club's site is uploaded. They need to iron out all of the bugs and little issues within it. A mobile site is also work in progress. Ah ok. Regardless of bugs, I'm slightly surprised someone designed that and said, yep that looks good. It doesn't look improved enough to warrant the effort taken to change it surely. With any luck aap3 will be able to provide the site once FLi contract is up. Link to comment Share on other sites More sharing options...
ponto1963 Posted 10 August, 2012 Share Posted 10 August, 2012 For all who dislike the site (or even the few who like it) we all need to remember to let the club know via their Facebook page. its possibly one of the few places that we can let them know what fans are thinking http://www.facebook.com/officialsaints?ref=stream the bit about the site is 03/08/12 Link to comment Share on other sites More sharing options...
eelpie Posted 10 August, 2012 Share Posted 10 August, 2012 I expect the colouring is just a theme or skin selected by the club themselves. All the clubs using this template will have their own colour scheme - and it just so happens that all our more recent marketing stuff is predominantly black with red (like the packaging for the new ST). Seems like the club have adopted the same scheme for the web site. I don't think you can blame the company producing the website template for that. So, since SFC are responsible for adapting the template to suit SFC needs, who at the club can we email to express our concerns (I am not on facebook)? Link to comment Share on other sites More sharing options...
SaintRichmond Posted 12 August, 2012 Share Posted 12 August, 2012 We'll see in the long run i guess but i'd be very surprised if this was the final release, i'm guessing it's a first release to meet a deadline and they have certain KPI's to hit from it. Then from there there'll be a rolling release schedule to fix bugs and performance issues. Also the more "design related" issues are just people's tastes, and if the years i've spent in this industry teach me anything it's that initially people are scared of change, then with time they grow to like it and the cycle generally repeats over and over with each iteration (just look how people react to the smallest change on facebook). I can access anything on the new Saints Website ............ ........... as long as I sign up for Saints Player first. Why ?? Link to comment Share on other sites More sharing options...
kpturner Posted 12 August, 2012 Share Posted 12 August, 2012 So, since SFC are responsible for adapting the template to suit SFC needs, who at the club can we email to express our concerns (I am not on facebook)?Feck knows. Somobody in marketing or whoever is responsible for updating the content probably. Link to comment Share on other sites More sharing options...
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