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*****y security at SMS


JPTCount
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I've just got back from buying a shirt at the stadium shop, and ran into difficulties with the whole paid parking as their card machine was not working. I missed to sign on the barrier about the fault, but it hardly stood out, and only had 40p in my car. on the machine its self it said, "press help for assistance", so i did. after standing in the rain for about 5 minutes a member of the security staff came down and immediately started berating me on not seeing the sign, and insisted that i should go to a local shop or garage and get cashback. She also claimed that even staff had to pay, including herself, which i find had to believe when the machines ask for a validated ticket or a staff pas. I ignored her in the end and gave the club shop a go, and they helpfully gave me the 60p i needed to get home.

 

On reflection on the way back to the car, this is the same security guard i had a run in with while watching our academy get thumped in the FA youth cup earlier this season. Admittedly me and my brother were sitting in the comfy executive bit, but its nice to take those opportunities when they come along. she took great pleasure in shouting at some 7-9 year olds who got in the too by jumping the barrier just before half time. when she turfed us out into the plastic seated area, i pointed out that we weren't harming anyone, and the seats were spare, and told her that the group of 'fans' hurling abuse at young Patrick Bamford for being an undeniably good talent were at more fault than my brother and I. She claimed she hadn't noticed them and asked me to point the finger, which i declined to do, but i had seen at least 2 of her minions watching them in the first half.

 

The same woman has been overly aggressive and b*tchy towards me twice now for no good reason, and although I might have been in the wrong and made mistakes, it's never nice to be attacked like that, especially as a fan. I always think of us as a friendly, family club and don't expect this attitude coming from the staff, and I hate little hitlers, who get a tiny bit of power and use it to make themselves feel bigger by wielding it. I don't believe I'm the only one who has had a confrontation with her, she's about 6ft, stocky, no eyebrows and caked in foundation, has she shouted at u too? I'm mostly just curious to know....

 

Btw this is by no means a go at all staff at SMS, most are brilliant, the others i spoke to today were very jovial, and the few annoying ones on matchdays are just doing their job. And i know that stewarding games is not fun, I worked at twickers during my time at uni, and only did half a dozen games/concerts there, and although it paid well i didn't like it at all.

Edited by JPTCount
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ye it is whining, but i wouldn't bore any one real with something as trivial as this, and I'm more curious about whether anyone else has had a run in with her so the context helps, even if it is moany.

 

if i was out for her head i'd start a facebook petition, **** gets done that way.

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she's about 6ft, stocky, no eyebrows and caked in foundation - an excellent and highly amusing description

She's the one who let me and my mate out the car park for free due to the extended time taken at the ticket office due to the system crash today so she can't be all bad.

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I'm ashamed to write that I read all of the OP's post:blush: What a waste of my valueable retirement minutes. Sorry OP, did you really need to tell the world about being bollocked by a female security employee who was doing her job?

 

Dear me, good job you are not on the front line in Afghanistan! They have something worth moaning about.

 

ps, carry more change in your car.

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I'm ashamed to write that I read all of the OP's post:blush: What a waste of my valueable retirement minutes. Sorry OP, did you really need to tell the world about being bollocked by a female security employee who was doing her job?

 

Dear me, good job you are not on the front line in Afghanistan! They have something worth moaning about.

 

ps, carry more change in your car.

 

But the point is still valid. 15 minutes parking is a silly idea if you want people to patronise your retail outlet.

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But the point is still valid. 15 minutes parking is a silly idea if you want people to patronise your retail outlet.

 

 

We know the parking restriction is bloody daft BUT we have known about this for the past 12 months. It did not start on 2nd July 2012. It's the same as parking in a Multistorey, you have money to pay or try to find somewhere that is free.

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We know the parking restriction is bloody daft BUT we have known about this for the past 12 months. It did not start on 2nd July 2012. It's the same as parking in a Multistorey, you have money to pay or try to find somewhere that is free.

 

OR not use the Shop

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OR not use the Shop

 

The OP wanted to visit the shop, unless he has lived overseas for the past 12 months, he must have been aware of the restrictions at SMS re car parking. He should have either,

a/ had enough small change for payment on exit of car park

b/parked in the roads around SMS

c/paid to park in town and used the store in West Quay.

I agree with his point about rude staff (I'm unsure if the staff member was rude, just the OP's word for that) but he must be easily offended if his 'brush' with this 'lady' caused him to put pen to paper (or fingers onto keyboard).

 

My point being, have a moan , move on.

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this isn't about the parking, I've paid on card for it before, and I usually have more change in my pockets/car, we all get caught short sometimes.

 

it's about the response though, and more that this is the second time she's been over the top.

 

I'm not bothered enough by it to send a letter, and it took all of ten minutes on a rainy afternoon off work. sorry if i wasted anyone's time, but browsing a football forum is hardly productive at best.

 

ye it's moany, but at least women have thier place in Afghanistan!

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The sign was obvious enough for me as I drove up, spotted it, knew I had cash, and hit the button.

 

And staff do indeed have to pay to park, in the same way no-one gets a free ride on match tickets as was very publicly discussed a few years ago.

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The sign was obvious enough for me as I drove up, spotted it, knew I had cash, and hit the button.

 

And staff do indeed have to pay to park, in the same way no-one gets a free ride on match tickets as was very publicly discussed a few years ago.

 

Ex players do.

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this isn't about the parking, I've paid on card for it before, and I usually have more change in my pockets/car, we all get caught short sometimes.

 

it's about the response though, and more that this is the second time she's been over the top.

 

I'm not bothered enough by it to send a letter, and it took all of ten minutes on a rainy afternoon off work. sorry if i wasted anyone's time, but browsing a football forum is hardly productive at best.

 

ye it's moany, but at least women have thier place in Afghanistan!

 

What exactly is your illiterate point here?

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What exactly is your illiterate point here?

 

I think, but am not quite sure that the Security person who upset him could in his opinion do a better job than the armed services in Afghanistan. What a, and I am assuming is a middle age untrained unarmed car park attendant could do in Afghanistan is beyond me

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