The9 Posted 1 August, 2012 Share Posted 1 August, 2012 So we won't have to log in to buy City tickets tomorrow? Or have I read that wrong? If we can't sign in tomorrow then no one can buy City tickets! I've managed to get into Ajax ticket sales without logging in first, didn't actually buy the ticket but I assume the login was later in the process - they may have just blocked off the ST login to people who already have an ST. Don't quote me on that. Link to comment Share on other sites More sharing options...
Griffo Posted 1 August, 2012 Share Posted 1 August, 2012 (edited) Just looked in spam and the new password has gone into there. EDIT: Used that password, signed in fine. Changed it to a new, more memorable password, and now it won't f*cking log in. The ticket office is a joke. Edited 1 August, 2012 by Griffo Link to comment Share on other sites More sharing options...
The9 Posted 1 August, 2012 Share Posted 1 August, 2012 i had to change my recently form the originaL of date of birth, just ask them to send you a new password and it comes through in seconds to your email address. My new password works fine for me now and I can enter system no problem I already changed mine from the original though, what you've done is got a replacement password altogether, and there's no logical reason why every single person should have to do that, especially if they'd already changed the default ! Link to comment Share on other sites More sharing options...
The9 Posted 1 August, 2012 Share Posted 1 August, 2012 Just for the record, went into the pre-season ticket site and there's a big message saying : PLEASE NOTE: If this is your first purchase via the Club’s new ticketing website then, your Customer Number and login credentials will be provided via a second Purchase Confirmation email. If you have previously used the new site then, in order to make the process as easy as possible, you will not be asked to login on this occasion. There's also nowhere on the pre-season ticket booking form to enter a customer number - so it WON'T be the same system for Man City based on that alone. Link to comment Share on other sites More sharing options...
The9 Posted 1 August, 2012 Share Posted 1 August, 2012 Meanwhile, over on the "My Account" tab : IMPORTANT INFORMATION FOR MATCH SALES Dear Supporter PREVIOUS USERS OF THIS SITE: If you have previously logged into this site then your login credentials have been retained and you can login below to purchase Match Tickets for the 2012/13 season If, when you log in, you are denied access, then please use the reset password option or, call the Southampton FC Ticket Office on 0845 688 9288 (see opening times below. Calls to 0845 numbers cost 10p per minute). Our customer service team will need to verify a couple of personal details and will be able to confirm either your Customer Number or reset your Password for you. As we are sure you are aware, this system is necessary to protect your customer data and privacy. NOT USED THE SITE BEFORE? Please use the Sign Up section below to register your details and then proceed to purchase your Season Tickets for the 2012/13 season. The bit in bold is a lie. The login details haven't been retained, and you'll have to reset your password. Link to comment Share on other sites More sharing options...
Griffo Posted 1 August, 2012 Share Posted 1 August, 2012 Meanwhile, over on the "My Account" tab : The bit in bold is a lie. The login details haven't been retained, and you'll have to reset your password. I did this.. reset password, changed it to a new password and now I can't log in again! Link to comment Share on other sites More sharing options...
itchen_dan Posted 1 August, 2012 Share Posted 1 August, 2012 I did this.. reset password, changed it to a new password and now I can't log in again! +1 !!! Stupidly annoying and crap! Reset it 3 different times now! Log in with temp password, fine, change to new password, log out, log in with new password, ERROR! I can log in fine with the latest temporary password they've sent me so im gonna leave it for a bit and then wait until the weekend and try changing it again. Awful Link to comment Share on other sites More sharing options...
The9 Posted 1 August, 2012 Share Posted 1 August, 2012 And I have also just discovered that the fcking replacement password doesn't even bloody work, FFS. Link to comment Share on other sites More sharing options...
The Kraken Posted 1 August, 2012 Share Posted 1 August, 2012 +1 !!! Stupidly annoying and crap! Reset it 3 different times now! Log in with temp password, fine, change to new password, log out, log in with new password, ERROR! I can log in fine with the latest temporary password they've sent me so im gonna leave it for a bit and then wait until the weekend and try changing it again. Awful Exactly the same for me, bloody useless. Link to comment Share on other sites More sharing options...
Bucks Saint Posted 3 August, 2012 Share Posted 3 August, 2012 Bought a season ticket for my lad (12) in June. Although he was on the system as a J Saint member for some years, the TO said I would need to drop in with proof of his age before they would release the ticket. Frustrating, especially as I live over an hour away, but understandable. I planned to do this at the Wigan game. Lo and behold, with me having done nothing else, the ticket and DVD etc duly arrived this morning. No idea why the change of heart but one less thing to sort out, so cheers TO! Link to comment Share on other sites More sharing options...
teamsaint Posted 11 August, 2012 Share Posted 11 August, 2012 anybody know how quickly new purchase STs are being sent out? ordered one a couple of weeks ago , hasn't turned up yet. Link to comment Share on other sites More sharing options...
St Mikie Posted 11 August, 2012 Share Posted 11 August, 2012 anybody know how quickly new purchase STs are being sent out? ordered one a couple of weeks ago , hasn't turned up yet. Give them a ring. I was in the same situation and when I called they sorted it out and sent it the next day. Link to comment Share on other sites More sharing options...
Spudders Posted 11 August, 2012 Share Posted 11 August, 2012 Ordered mine a month ago & still no sign. Chased it up a week ago by email & no reply. Everytime I call & use the 'speak to an operator' option I just get an 'all our operators are busy message'. When I tried the 'season ticket' information option I got a message about our away alloocation to the Leeds United game!?!?!?! Link to comment Share on other sites More sharing options...
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