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Season ticket and concessions.


gandalf
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Having looked at the instructions on how to use the new entry system it seesm that when a concession ticket is entered a green and amber code is displayed thus indicating to the turnstile supervisor that a concession is entering. My son is 21 and is a uni student and I can see that he may have to carry his id to support this. The same will apply to other concessions. I suppose this all depends on how picky the supervisors are. No more putting your thumb over the ticket stub!

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The bit I don't get is why we've even bothered to update the system when there are still going to be turnstile operators and supervisors, we may as well not have an automated system. I suppose there are benefits to having the points system and a better reservation system etc but there's no saving in actually admitting people to the ground at all.

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The bit I don't get is why we've even bothered to update the system when there are still going to be turnstile operators and supervisors, we may as well not have an automated system. I suppose there are benefits to having the points system and a better reservation system etc but there's no saving in actually admitting people to the ground at all.

 

A big advantage to having the swipe cards is that we can bring back instalment payments. Those who cancel their direct debt will have the ST swipe card cancelled and a charge of £25 added.

 

I'd rather they kept stewards at the gate, especially at the beginning when people aren't sure what to do and when there can be technical problems. Seems logical

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So what happens when a concession ticket holder cannot go and gives their ticket to an adult son/daughter/pearent ?

When the light goes amber and steward can see the person is not over 65 or under 18 or whatever, do they deny them entrance ?

 

You get denied entry. I think you can go to the TO and pay the difference for the one game. Happened to a friend of a friend at an away game. He purchased a teen ticket, got questioned and was sent to the ticket office to pay the extra fiver for an adult ticket. Seems fair

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The bit I don't get is why we've even bothered to update the system when there are still going to be turnstile operators and supervisors, we may as well not have an automated system. I suppose there are benefits to having the points system and a better reservation system etc but there's no saving in actually admitting people to the ground at all.

 

 

Might have 1 supervisor per 2 turnstiles, thus saving 50% in staff costs?

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You get denied entry. I think you can go to the TO and pay the difference for the one game. Happened to a friend of a friend at an away game. He purchased a teen ticket, got questioned and was sent to the ticket office to pay the extra fiver for an adult ticket. Seems fair

 

I guess so, I wonder if it works the other way. I cant go to the Wigan game so if I give my ticket to my nephew to go with my old man will there be a refund ?

 

I think I already know the answer to that one :lol:

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The bit I don't get is why we've even bothered to update the system when there are still going to be turnstile operators and supervisors, we may as well not have an automated system. I suppose there are benefits to having the points system and a better reservation system etc but there's no saving in actually admitting people to the ground at all.

 

I thought that aswell, part of this new system is to be able to save time but don't see how it will when the bloke has still got to open the gate when he's been given the green light. By the time the person has swiped there card it will be same as before when the steward has taken the ticket.

Be better if gate was just open and a steward just there to stop anyone walking through without a ticket or when the red/amber light goes.

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You get denied entry. I think you can go to the TO and pay the difference for the one game. Happened to a friend of a friend at an away game. He purchased a teen ticket, got questioned and was sent to the ticket office to pay the extra fiver for an adult ticket. Seems fair

 

Yes, you have to upgrade at the ticket office. What used to happen is that they would issue an adult ticket but retain the season ticket for you to collect after the game which was not always convenient.

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The bit I don't get is why we've even bothered to update the system when there are still going to be turnstile operators and supervisors, we may as well not have an automated system. I suppose there are benefits to having the points system and a better reservation system etc but there's no saving in actually admitting people to the ground at all.

 

It may well be that we will only have turnstile operators for the coming season only and this is the first stage of a complete automatic system. Maybe SFC wish to take things a stage at a time in case problems arise. I remember the problems we had at Wembley with the automatic tickets for the Johnstones Paint Trophy. Of the 6 of us, only 1 had a ticket accepted automatically and a good job there were loads of supervisors on hand to get the rest of us in.

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So what happens when a concession ticket holder cannot go and gives their ticket to an adult son/daughter/pearent ?

When the light goes amber and steward can see the person is not over 65 or under 18 or whatever, do they deny them entrance ?

 

It states in the rules with the ST that if you intend to defraud the club you could be banned and no refund. Not worth the risk I would say.

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When I went to the Jose Arvaldse Stadium (Sporting) that was the first time I saw electronic turnstiles..they were just like what you see at the train station.

 

they were in bank for 5 and had 1 supervisor looking after them...if your ticket was not accepted, you would show it to the supervisor and he "opened" the turnstile for you

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When I went to the Jose Arvaldse Stadium (Sporting) that was the first time I saw electronic turnstiles..they were just like what you see at the train station.

 

they were in bank for 5 and had 1 supervisor looking after them...if your ticket was not accepted, you would show it to the supervisor and he "opened" the turnstile for you

 

Cracking stadium, that. I went to the Lisbon derby there a few years ago. It was great.

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It may well be that we will only have turnstile operators for the coming season only and this is the first stage of a complete automatic system. Maybe SFC wish to take things a stage at a time in case problems arise. I remember the problems we had at Wembley with the automatic tickets for the Johnstones Paint Trophy. Of the 6 of us, only 1 had a ticket accepted automatically and a good job there were loads of supervisors on hand to get the rest of us in.

 

The instructions that come with the ST indicate there are both turnstile operators and supervisory staff.

 

I don't see why we need more than one per turnstile pair if it's automated. The other thing is that the turnstile operators are stewards anyway.

Edited by The9
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