Washing machine repair help!!

[bowers-sfc]

Our washing machine won't rinse or spin and been like this since Monday.

 

The insurance group of shocking and the earliest date for them was yesterday, we reluctantly agreed and were giving an estimated time of between 4-6.

 

So we made sure someone was in, I got home at half 2 and they had already been and gone at 1!!

 

On phoning them back, they said 4-6 is just an estimated time which is fair enough, but 3 hours out? Come on!! He agreed to come out today but didn't book this through his employer so they have no record of him out today! He came out, changed a part and said that it needs to finish pumping out and should be working. He left, 20 minutes and washing machine doing exactly what it has been all week, not fixed and th engineer didn't even stay to check, by the time we phoned him his phone was turns of and he's finished for the day!

 

So, in a nutshell... Shocking customer service and a weeks worth of washing in a house of 7, including school uniforms, work uniforms ect.

 

If anyone thinks they could help would be really appreciated..

 

Many thanks.

[dune]

a weeks worth of washing in a house of 7, including school uniforms, work uniforms ect.

 

If anyone thinks they could help would be really appreciated..

 

Many thanks.

 

Wouldn't it have been better to have pm'd Jill/BTF directly?

[bridge too far]

Wouldn't it have been better to have pm'd Jill/BTF directly?

 

I don't know anything about repairing washing machines.

[ecuk268]

We've often used Geeves in Shirley.

 

Always reliable and very reasonable.

 

02380783270

[Junction 9]

I beleive Jawillwill is a washing machine repair man, he gives good rates to fellow Saints fans.

 

Drop him a PM.

[sfcuk fan]

Check the carbon brushes on the motor ( usually accessible from under the machine ). Stretch them on their little springs if they look worn down. Its worked on mine in the past.