Is this normal behaviour by SFC for people buying hospitality packages?

[The9]

I'm still not sure if you are complaining about the bad grammar, or the subject of the request for names ?

 

Whilst I cannot defend the poor use of the English language, a name list of personal and visitors is fairly standard in many organisations, schools etc, - especially when carrying out emergency evacuations, fire drills, etc.

 

I've noticed that many people seem to ignore the emergency instructions given on every airline flight we take.(!)

Is it that we take it for granted that we will all get out in the event of an emergency landing - or do we think it'll never happen and it's a waste of time ?

 

I think once you have been told ONCE

 

whether the exit is behind or in front of you,

that there's an inflatable life jacket under your seat,

the straps tighten like this,

you blow the tube to top-up,

it comes with a whistle,

you should remove high-heeled shoes before going down the slide,

which turns into a life raft in the event of a water landing

that oxygen masks will drop down and you should fit yours before assisting anyone else

what the brace position is on the card in the back of the seat in front of you

and that the lights on the floor show you where the exit is in an emergency

 

(that's all from memory), then you don't REALLY need to pay much attention to people going through the almost exact same routine every time. I still pay attention because I'm the kind of anally-retentive pedant who wants to know if they've changed something, but from a realistic perspective, the chances of a scenario occurring where you have the remotest chance of doing most of those things or surviving should they ever be relevant are so remote that it really doesn't matter.

 

It's not a waste of time, but it's a pretty unlikely set of events that makes it useful. I don't get a safety drill every time I cross a road or drive, and that's WAY more likely to kill me than a plane crash.

 

Feel like I've jinxed myself now, great.

[The9]

The only reason I have even bought hospitality tickets is because I wanted to guarantee tickets for the Doncaster, Portsmouth and Reading games before I forked out on air fares from Australia, and when booking 6 months in advance Corporate Hospitality is the only option available.

The Bronze package provides us with a private bar area before and after the game. By private, I am guessing they mean a few hundred rather than a few thousand people queuing for drinks. Judging by comments made by others, the queues take just as long. You don't even get a free programme for the privelege. You certainly don't get any dining arrangements.

 

Interesting, we just did what I thought was "Bronze" for the Barnsley game, although I didn't book it. We had a two course buffet meal, paid bar (very few queues and they did table service and ordering in advance for half- and full-time) and we got a programme, team sheets and free water, tea and coffee. We sat out in the top half of the Itchen. Just text my mate who has replied far too quickly for my liking, turns out it was Silver on a special rate. So that's what you're missing, and there's no reason for me to have posted this now.

[Professor]

Its like not on to dis that e-mail guy, know what I mean, like hes just riting wot he were learned at skule. Wot Im saying like is hes justa guy wots doing his best, init? maybe his boss is like italian or sumthing and he dont get english neether.

[Michelle]

I would imagine the people outside with their (that's THEIR : "belonging to them") list of names of corporate attendees who are checking you're (that's YOU ARE) all out of the building will be the ones (no apostrophe, it's a plural) checking names.

 

I would also imagine that as the corporate guests are (that's ARE, not OUR) part of the office building, rather than part of the match-attending crowd in the stadium bowl, they are subject to different rules.

 

So that's nearly everything put to bed. They're (that's THEY ARE) asking because of Health & Safety regulations, as stated.

 

The only outstanding question now is "what happened to the teaching of English in England ?".

 

Could you clarify "that's" for me please?

[The9]

Could you clarify "that's" for me please?

 

I refrained from clarifying both "that's" and "it's" as I didn't want to interrupt the interruption. Call it artistic license. Or licence, if you think there is an actual licence somewhere and that it is a noun.

 

I am assuming that Mr Mornington Crescent has tipped you off to read this ?

[buctootim]

Could you clarify "that's" for me please?

 

Shorthand for 'That is' ......

[kpturner]

Could you clarify "that's" for me please?

An abbreviation of "that is" perhaps? Dunno - I will let The9 answer. Anyway, I have to ask, are you the Michelle going into Hospitality with AussieDog?

[The9]

An abbreviation of "that is" perhaps? Dunno - I will let The9 answer. Anyway, I have to ask, are you the Michelle going into Hospitality with AussieDog?

 

She's not, she's the Michelle that the hospitality I went to last weekend was for, somewhat bizarrely.

 

PS "whoosh" ?

[Jonnyboy]

By the way, the dirty bear wants to know how old Jaymi and Taelaw are.

[kpturner]

PS "whoosh" ?

Oh no no no - clearly not For that rule to be in effect you need to be replying in ignorance to an (alledgedly) amusing ironic post - not a private joke. You should know the rules by now. Edited 16 March, 2012 by kpturner

[Bearsy]

By the way, the dirty bear wants to know how old Jaymi and Taelaw are.

 

Oi!

 

...yeah alright I'm up for it!

[buctootim]

You interested if they are girls or boys - or not that bothered?

[Bearsy]

oh i'm interested! long as they not too fat, that's all i ask.

[Minty]

I think once you have been told ONCE

 

whether the exit is behind or in front of you,

that there's an inflatable life jacket under your seat,

the straps tighten like this,

you blow the tube to top-up,

it comes with a whistle,

you should remove high-heeled shoes before going down the slide,

which turns into a life raft in the event of a water landing

that oxygen masks will drop down and you should fit yours before assisting anyone else

what the brace position is on the card in the back of the seat in front of you

and that the lights on the floor show you where the exit is in an emergency

 

(that's all from memory), then you don't REALLY need to pay much attention to people going through the almost exact same routine every time.

You probably don't need to be told every time, but having worked at an airport for 65% of my working life, trust me, there are many others who DO!

[The9]

Oh no no no - clearly not For that rule to be in effect you need to be replying in ignorance to an (alledgedly) amusing ironic post - not a private joke. You should know the rules ny now.

 

You don't think "can you clarify "that's"" was amusing or ironic ? You think Michelle genuinely doesn't know the meaning of the word "that's" and was attempting to legitimately ask me to clarify it, rather than drawing attention to the fact I'd used apostrophes without clarification in the clarification of the apostrophes ?

 

...

 

Oh wait, am I whooshing now ? This is so confusing. No, I've come full circle by addressing it and now it's irony or at least self-aware parody again. The only way I could improve this is by putting a superfluous apostrophe in the word apostrophe's.

 

... or is it ?

[The9]

You probably don't need to be told every time, but having worked at an airport for 65% of my working life, trust me, there are many others who DO!

 

I like that you felt the need to put "working life" knowing full well that if you didn't I'd be all over your pre-working years like Hannah with the shop's Fairtrade chocolate.

 

See kpturner, THAT'S ("that is") an in-joke. A mildly unfair one at that, too.

[kpturner]

You don't think "can you clarify "that's"" was amusing or ironic ? You think Michelle genuinely doesn't know the meaning of the word "that's" and was attempting to legitimately ask me to clarify it, rather than drawing attention to the fact I'd used apostrophes without clarification in the clarification of the apostrophes ?

 

...

 

Oh wait, am I whooshing now ? This is so confusing. No, I've come full circle by addressing it and now it's irony or at least self-aware parody again. The only way I could improve this is by putting a superfluous apostrophe in the word apostrophe's.

 

... or is it ?

That made me laugh... (defo time to stop though!)

[Bearsy]

I like how he only works 65% of the time. Typical baggage handler, rest of the time he's rifling through suitcases stealing peoples camera phones and what not.

[The9]

I like how he only works 65% of the time. Typical baggage handler, rest of the time he's rifling through suitcases stealing peoples camera phones and what not.

 

Minty's all about the what not. It's also good to see there's always an angle regarding how much work people do in their lives. Or not, as in my case this second.

Edited 16 March, 2012 by The9

[Minty]

I see what you did there Bearsy. Amusing.

 

And The9, what Hannah does with our chocolate is our business and no one elses. ;-)

[The9]

I see what you did there Bearsy. Amusing.

 

And The9, what Hannah does with our chocolate is our business and no one elses. ;-)

 

Makes her feel a little fuzzi inside ?

[saint-crinny]

The grammar is woeful, no doubt about that. Doesnt give off the professional image that I'm sure the club is keen to portray.

 

But seriously, what the f**k is wrong with SFC wanting to know who will be coming to a game in the hospitality suite. Sure there are boring health and safety aspects to it, as the SFC rep mentions, but also, it's about the personal touch.

 

No idea how it works at SFC, but as part of an old job as a press officer for a non-league club, i used to get involved with the corporate matchday stuff and we always got everyones' names so that we could do a table plan, place names etc. The chairman also liked to know the names so that he could meet a few people and do all that side of things.

 

It's just basic customer service, in the hope that people have a good experience and want to come back.

 

And yes, they do probably want to send you email marketing stuff too.

 

What next - are ST holders going to kick off that their f**king ticket isn't anonymous?

[Doctoroncall]

oh i'm interested! long as they not too fat, that's all i ask.

 

This time make sure you engage both at the same time!

[The9]

The grammar is woeful, no doubt about that. Doesnt give off the professional image that I'm sure the club is keen to portray.

 

But seriously, what the f**k is wrong with SFC wanting to know who will be coming to a game in the hospitality suite. Sure there are boring health and safety aspects to it, as the SFC rep mentions, but also, it's about the personal touch.

 

No idea how it works at SFC, but as part of an old job as a press officer for a non-league club, i used to get involved with the corporate matchday stuff and we always got everyones' names so that we could do a table plan, place names etc. The chairman also liked to know the names so that he could meet a few people and do all that side of things.

 

It's just basic customer service, in the hope that people have a good experience and want to come back.

 

And yes, they do probably want to send you email marketing stuff too.

 

What next - are ST holders going to kick off that their f**king ticket isn't anonymous?

 

I think any "personal touch" benefits from that email are rapidly diminished by the unprofessional, error-laden email itself, which conveys a terrible image of the club.

 

Also, now we've established that there's no seating plan, no table, etc. to be produced (silver and upwards), it's surely sufficient to explain that there are security aspects to having people inside the office area (as opposed to the pitch-side "bowl") and the club would like to confirm their identity in advance to save inconvenience on the day.

 

Basically, it's "your name's not down you're not coming in" for the office building, which clearly needs to be worded by a communications professional, not a miscellaneous email monkey : "your names not down your not cumin inn".

 

I don't understand the attempt to make out the club thinks the fans in the seating areas somehow lesser beings, because there is no need for them to be individually identified as they're not entering the club's administrative area.

[Fitzhugh Fella]

You probably don't need to be told every time, but having worked at an airport for 65% of my working life, trust me, there are many others who DO!

 

Hear hear Minty - having once evacuated a full jumbo that had caught fire at LHR I can vouchsafe that for every punter who knows where the exit door is there is one that doesn't.

[david in sweden]

I think once you have been told ONCE

 

whether the exit is behind or in front of you,

that there's an inflatable life jacket under your seat,

the straps tighten like this,

you blow the tube to top-up,

it comes with a whistle,

you should remove high-heeled shoes before going down the slide,

which turns into a life raft in the event of a water landing

that oxygen masks will drop down and you should fit yours before assisting anyone else

what the brace position is on the card in the back of the seat in front of you

and that the lights on the floor show you where the exit is in an emergency

 

(that's all from memory), then you don't REALLY need to pay much attention to people going through the almost exact same routine every time. I still pay attention because I'm the kind of anally-retentive pedant who wants to know if they've changed something, but from a realistic perspective, the chances of a scenario occurring where you have the remotest chance of doing most of those things or surviving should they ever be relevant are so remote that it really doesn't matter.

It's not a waste of time, but it's a pretty unlikely set of events that makes it useful.

I don't get a safety drill every time I cross a road or drive, and that's WAY more likely to kill me than a plane crash. Feel like I've jinxed myself now, great.

 

 

 

yes but I think you forgot the bit about not bothering to take anything with you when you have to leave swiftly. Hope you didn't have anything of national importance on your laptop, because I'm pretty sure that Fitzhugh Fella wouldn't let you take it with you ....(would you Duncan ?)

 

....of course, maybe if people went back to learning the Green Cross Code there might be a significant decrease in pedestrian road deaths, too !

[MorningtonCrescent]

.....yadda yadda yadda....

 

Basically, it's "your name's not down you're not coming in" for the office building, which clearly needs to be worded by a communications professional, not a miscellaneous email monkey : "your names not down your not cumin inn".

 

yadda....yadda...yadda....

 

Surely the "miscellaneoous email monkey" would write - "you're name's not down your not cummin inn"?

 

Yours, confused ;-)

[The9]

yes but I think you forgot the bit about not bothering to take anything with you when you have to leave swiftly. Hope you didn't have anything of national importance on your lap top, because I'm pretty sure that Fitzhugh Fella wouldn't let you take it with you ....(would you Duncan ?)

 

....of course, maybe if people went back to learning the Green Cross Code there might be a significant decrease in pedestrian road deaths, too !

 

I already know what to do for both, and I don't need to be told repeatedly once I've got it - but the occasional reminder doesn't hurt, and I put up with the repetition because the airlines have no way of knowing who's been before and who hasn't.

 

As far as cross-channel ferries go, I'm checking out where the lifeboats are first and then heading for the bar, even though I'm pretty sure if I ever need them the answer is "half of them are already in the water still attached to the ship", just like I'm not entirely convinced the brace position isn't just designed to kill you outright and preserve dental records. Snopes anyone ?

[The9]

Surely the "miscellaneoous email monkey" would write - "you're name's not down your not cummin inn"?

 

Yours, confused ;-)

 

As yet I haven't managed to decode the logic behind the sometimes incredible uses of "there" "your" "to" and "are", nor the random application of apostrophes to words. I think the problem is that there is no logic involved, though I don't doubt some use those versions everywhere, and the serendipity that they're probably right more often than not is good enough for them.

 

It's a good job I know you know how to spell "miscellaneous" as well.

[david in sweden]

.

 

It's a good job I know you know how to spell "miscellaneous" as well.

 

 

well you get extra Brownie points for that, but the trouble is - you can only use in on odd occasions.

[The9]

well you get extra Brownie points for that, but the trouble is - you can only use in on odd occasions.

 

Most of my occasions are odd.

[John McGrath's Jockstrap]

Aussie Dog - Your last email to them is so condescending. It's this type of attitude that makes me glad I no longer deal with customers in my line of work.

 

They gave you a satisfactory reason to why they require names, so I don't see why you should belittle them.

 

I totally agree with Aussie Dog. What an indictment of a customer facing organisation if they can't string 2 words together. I'm certainly glad I don't have to deal with you as a customer if you think this is condesecending !. No wonder you aren't doing that kind of work any more if you think this is an acceptable way to correspond with people. I am sick to death of plunging standards of customer service - the excuse is always the same - we need it because computer says we do. Crap.

[Michelle]

I refrained from clarifying both "that's" and "it's" as I didn't want to interrupt the interruption. Call it artistic license. Or licence, if you think there is an actual licence somewhere and that it is a noun.

 

I am assuming that Mr Mornington Crescent has tipped you off to read this ?

 

Not at all Mr. Grammar Pedant, found this all by myself. :-)

[Micky]

You probably don't need to be told every time, but having worked at an airport for 65% of my working life, trust me, there are many others who DO!

 

As a frequent flyer, I find the dull monotonous prerecorded safety brief, boring in the extreme, but I also find that lots of other 'in flight' announcements as well.

 

Has this got anything at all to do with the subject of the thread, what is the subject of the thread , god knows.... whatever...!!!

[AussieDog]

..

 

Exactly 60 minutes after I posted it. I'm surprised it took someone that long to spot my deliberate mistake!

 

 

I always have problems with that damn word!

[AussieDog]

By the way, the dirty bear wants to know how old Jaymi and Taelaw are.

 

Old enough for you to w*nk over without it being a criminal offence and young enough for me to beat you to death with the bloody stump of your arm after I have ripped it off if I catch you within 5 metres of them

[Jonnyboy]

Old enough for you to w*nk over without it being a criminal offence and young enough for me to beat you to death with the bloody stump of your arm after I have ripped it off if I catch you within 5 metres of them

 

Good point, well made, Mr AussieDog sir.

[Redondo Saint]

Aussie Dog: How was your Silver experience?

[AussieDog]

It was a Bronze experience. We've now been to two, and Friday will be our third and final game. We have been asked in advance each time for names of people attending the games. When we have turned up for the games we haven't been asked for any identification, asked our names, or had our seat numbers ticked off from any list.

 

The "Bronze experience" is marketing hype and definitely not worth the money. The only advantage we have found is that we can order our drinks for half time before the match starts to avoid a queue. There are NO food options - not even a bag of crisps. If we want to eat we have to go down to the concourse to buy something. After the game a player is meant to come to the hospitality suite and give an interview, but we left the Pompey game at about quarter past four (as the bar was closed) and a player hadn't arrived by that time. The only bonus for the girls was that after we left the ground we bumped into Billy Sharp and Jack Cork and the girls got their autographs.

I don't regret paying for the tickets, as it gave me the peace of mind to book the flights over, knowing I had secured my tickets - but I can't think I would take that option under any other circumstance.

[Redondo Saint]

It was a Bronze experience. We've now been to two, and Friday will be our third and final game. We have been asked in advance each time for names of people attending the games. When we have turned up for the games we haven't been asked for any identification, asked our names, or had our seat numbers ticked off from any list.

 

The "Bronze experience" is marketing hype and definitely not worth the money. The only advantage we have found is that we can order our drinks for half time before the match starts to avoid a queue. There are NO food options - not even a bag of crisps. If we want to eat we have to go down to the concourse to buy something. After the game a player is meant to come to the hospitality suite and give an interview, but we left the Pompey game at about quarter past four (as the bar was closed) and a player hadn't arrived by that time. The only bonus for the girls was that after we left the ground we bumped into Billy Sharp and Jack Cork and the girls got their autographs.

I don't regret paying for the tickets, as it gave me the peace of mind to book the flights over, knowing I had secured my tickets - but I can't think I would take that option under any other circumstance.

 

 

Try the Silver package next. It is quite expensive but you get a reasonable lunch and great seats by the director's box. If you only watch a few games a season as I do, it is affordable.