Turkish Posted 24 February, 2012 Share Posted 24 February, 2012 Our big name recruit from Man City has left the club after less than six months. You may recall he was the man who was previously the commercial manager at Man City and many fans were excited by his arrival. Interesting that he was in charge of ticketing and leaves around the same time as the bar code scanners are announced. Our head of catering has also left, went in January. Couple of major departures there, let's hope Cortese can find high quality replacements to continue our progress. Link to comment Share on other sites More sharing options...
Saint_lambden Posted 24 February, 2012 Share Posted 24 February, 2012 Oh noes. Link to comment Share on other sites More sharing options...
Colinjb Posted 24 February, 2012 Share Posted 24 February, 2012 His work was obviously done. As for the head of catering, has he tasted those boil in the bag burgers?!? Link to comment Share on other sites More sharing options...
farawaysaint Posted 24 February, 2012 Share Posted 24 February, 2012 No offence Turkish but this is old news Link to comment Share on other sites More sharing options...
St Lej Posted 24 February, 2012 Share Posted 24 February, 2012 Head of catering shouldn't be needed at football anyway. Who the hell actually needs food at 2:45 and 3:45? It's neither lunch or tea time. Simply Just using football as an excuse to fill their fat faces for the sheer sake of gluttony. Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 His work was obviously done. As for the head of catering, has he tasted those boil in the bag burgers?!? That's one possibility. Or maybe it's not just coincidence that we've been through a few commercial managers in the last 18 months. Luker, Scott stedman or whatever his name is, Chell. Whose arrival was lauded with a "it's not every club that get the commercial manager from man city, we're going places" Link to comment Share on other sites More sharing options...
Colinjb Posted 24 February, 2012 Share Posted 24 February, 2012 That's one possibility. Or maybe it's not just coincidence that we've been through a few commercial managers in the last 18 months. Luker, Scott stedman or whatever his name is, Chell. Whose arrival was lauded with a "it's not every club that get the commercial manager from man city, we're going places" Perhaps negativity can always be found if you try to look for it. In the same way that ignorance can be bliss. Is either way perfect? No. But a balance helps. Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 Head of catering shouldn't be needed at football anyway. Who the hell actually needs food at 2:45 and 3:45? It's neither lunch or tea time. Simply Just using football as an excuse to fill their fat faces for the sheer sake of gluttony. You obviously don't read this forum very much, alot of fans seem intent on eating as much as they can in the times you mention. Link to comment Share on other sites More sharing options...
Mr Saints Posted 24 February, 2012 Share Posted 24 February, 2012 Cortese out Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 Cortese out You have to wonder why do many senior office staff rarely last more than a year. Given how important commercial revenue is to football clubs it's a bit of a worry we seem to struggle to keep our senior staff. Link to comment Share on other sites More sharing options...
SaintNeil90 Posted 24 February, 2012 Share Posted 24 February, 2012 Erm... Who cares? Link to comment Share on other sites More sharing options...
Appy Posted 24 February, 2012 Share Posted 24 February, 2012 Erm... Who cares? Turkish does. Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 Erm... Who cares? Clearly no understanding of business. Commercial revenue streams are huge in football these days. What goes on upstairs has a massive impact on who pulls the shirt on on a Saturday. It worries me we seem to struggle to keep out senior commercial staff, this can only be detrimental to revenue streams. Link to comment Share on other sites More sharing options...
Mowgli Posted 24 February, 2012 Share Posted 24 February, 2012 You have to wonder why do many senior office staff rarely last more than a year. Given how important commercial revenue is to football clubs it's a bit of a worry we seem to struggle to keep our senior staff. You have to wonder whether it is just coincidence that saints have done pretty well since Markus put Cortese in charge and how people who fail to add value to the club move on after a short while. Personally I think it would be far better to have a CX who is a jolly nice bloke who lets the senior managers do what they jolly well like. Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 Turkish does. As should anyone who has the best interest of the club at heart an doesn't want to go through 2006-2009 again. Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 You have to wonder whether it is just coincidence that saints have done pretty well since Markus put Cortese in charge and how people who fail to add value to the club move on after a short while. Personally I think it would be far better to have a CX who is a jolly nice bloke who lets the senior managers do what they jolly well like. That's one way of looking at it, but a guy was at man City for 10 years and Luker who wa a club stalwart can't both have been kicking back taking the p*ss can they? Link to comment Share on other sites More sharing options...
Colinjb Posted 24 February, 2012 Share Posted 24 February, 2012 That's one way of looking at it, but a guy was at man City for 10 years and Luker who wa a club stalwart can't both have been kicking back taking the p*ss can they? Maybe not, but a fresh perspective or men brought in for a specific purpose can often do a lot more in 3 months then an older hand can in 3 years. But yes, there is a balance. Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 Maybe not, but a fresh perspective or men brought in for a specific purpose can often do a lot more in 3 months then an older hand can in 3 years. But yes, there is a balance. First rule of sales Colin. People buy from people. Everyone I've known that has been successful commerically sticks around for a while and only leaves if they get offered something they can't refuse elsewhere. Luker has gone, Steedman didn't last nor as this guy. Either our recuitment policy isn't working or people, good people are leaving in their droves for another reason. Link to comment Share on other sites More sharing options...
Colinjb Posted 24 February, 2012 Share Posted 24 February, 2012 First rule of sales Colin. People buy from people. Everyone I've known that has been successful commerically sticks around for a while and only leaves if they get offered something they can't refuse elsewhere. Luker has gone, Steedman didn't last nor as this guy. Either our recuitment policy isn't working or people, good people are leaving in their droves for another reason. You don't need to tell me, i'm an area sales manager! You make a good point but as I said, balance can often be a good thing. My company has just seen someone new come in at executive level and the effect it's had is remarkable. Familiarity is preferable, stagnation is unforgivable. Link to comment Share on other sites More sharing options...
Thedelldays Posted 24 February, 2012 Share Posted 24 February, 2012 ffs, he was my favourite player Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 You don't need to tell me, i'm an area sales manager! You make a good point but as I said, balance can often be a good thing. My company has just seen someone new come in at executive level and the effect it's had is remarkable. Familiarity is preferable, stagnation is unforgivable. 3 changes in 18 months? Is this really time for anyone to see their ideas put into practice? Our back office appears to be a revolving door. Link to comment Share on other sites More sharing options...
Colinjb Posted 24 February, 2012 Share Posted 24 February, 2012 3 changes in 18 months? Is this really time for anyone to see their ideas put into practice? Our back office appears to be a revolving door. When our progress on the pitch stalls or hits a glass ceiling, that would be the time to properly question. In the mean time, if that's our biggest worry it's simply a secondary concern.... an ok point and observation but nothing to yet dwell on. I know of many companies run by utter b*stards that are extremely succesful. The industry I operate in is macho and very ego driven, not dissimilar to football. A belligerent ars*hole seems to be exactly what we need. And as Cortese is the man who brought Saints to Markus attention in the first place that buys him a fair bit of leeway from me anyway. Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 When our progress on the pitch stalls or hits a glass ceiling, that would be the time to properly question. In the mean time, if that's our biggest worry it's simply a secondary concern.... an ok point and observation but nothing to yet dwell on. I know of many companies run by utter b*stards that are extremely succesful. The industry I operate in is macho and very ego driven, not dissimilar to football. A belligerent ars*hole seems to be exactly what we need. And as Cortese is the man who brough t Saints to Markus attention in the first place that buys him a fair bit of leeway from me anyway. I love Cortese, think he is brilliant but it does worry me. Maybe I'm paranoid after seeing us nearly go under but it worries me. It's easy to put sticky plasters ver and claim all is great on the pitch but in 2007 when we got the play offs who saw what was round the corner? commercial revenue makes up a large part of income to a club. With our attendances lower than we'd hoped they'd be we need to make this by corporate sales and one look at the corporate areas and advertising boards on a match day show that all is not well in those areas and 3 commercial managers in 18 months confirms this. Link to comment Share on other sites More sharing options...
Colinjb Posted 24 February, 2012 Share Posted 24 February, 2012 I love Cortese, think he is brilliant but it does worry me. Maybe I'm paranoid after seeing us nearly go under but it worries me. It's easy to put sticky plasters ver and claim all is great on the pitch but in 2007 when we got the play offs who saw what was round the corner? commercial revenue makes up a large part of income to a club. With our attendances lower than we'd hoped they'd be we need to make this by corporate sales and one look at the corporate areas and advertising boards on a match day show that all is not well in those areas and 3 commercial managers in 18 months confirms this. Natural to worry, but I think you may have hit the nail on the head. A healthy scepticism should be encouraged though, lest we end up like the Skates. Link to comment Share on other sites More sharing options...
sfc4prem Posted 24 February, 2012 Share Posted 24 February, 2012 No offence Turkish, but the majority of fans don't give a ****e. I guarantee if you asked a fan that doesn't read this forum at the next home game about this terrible departure, they wouldn't have a clue what you were on about. Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 Natural to worry, but I think you may have hit the nail on the head. A healthy scepticism should be encouraged though, lest we end up like the Skates. Does it not worry you our last three commercial managers have only lasted an average of 6 months each? What would an interviewee think of that worrying statistic? Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 No offence Turkish, but the majority of fans don't give a ****e. I guarantee if you asked a fan that doesn't read this forum at the next home game about this terrible departure, they wouldn't have a clue what you were on about. It was this head in the sand attitude that caused us problems last time. Link to comment Share on other sites More sharing options...
Joensuu Posted 24 February, 2012 Share Posted 24 February, 2012 Always hard to recruit good salespeople. Even ones with the perfect CV and patter can fail when it comes to meeting targets. Best solution is to give them a shot, then release them before the end of their trial 6th month. My company has certainly used this process to sort the wheat from the chaff. Link to comment Share on other sites More sharing options...
Colinjb Posted 24 February, 2012 Share Posted 24 February, 2012 Does it not worry you our last three commercial managers have only lasted an average of 6 months each? What would an interviewee think of that worrying statistic? Not immediately. It's obvious that Cortese isn't the easiest of bosses to work with and the role of Commercial manager requires someone of some determination to make work. Good people with often have dissagreements. Lets see how number 4 fares. I bet he lasts more then 9 months. Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 Always hard to recruit good salespeople. Even ones with the perfect CV and patter can fail when it comes to meeting targets. Best solution is to give them a shot, then release them before the end of their trial 6th month. My company has certainly used this process to sort the wheat from the chaff. We've not been recruiting a telesales monkey, these are commercial managers with great CVs and years of experience. If were getting it wrong so often maybe our recruitment policy is flawed? And it's not just salsa people, the head of catering has gone as well. Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 Not immediately. It's obvious that Cortese isn't the easiest of bosses to work with and the role of Commercial manager requires someone of some determination to make work. Good people with often have dissagreements. Lets see how number 4 fares. I bet he lasts more then 9 months. £20 says he doesn't. Link to comment Share on other sites More sharing options...
krissyboy31 Posted 24 February, 2012 Share Posted 24 February, 2012 How do you know these people weren't just on short term contracts? Link to comment Share on other sites More sharing options...
Colinjb Posted 24 February, 2012 Share Posted 24 February, 2012 £20 says he doesn't. Nah, I'll wuss out of that one. You don't get rich by throwing money away. Link to comment Share on other sites More sharing options...
Joensuu Posted 24 February, 2012 Share Posted 24 February, 2012 We've not been recruiting a telesales monkey, these are commercial managers with great CVs and years of experience. If were getting it wrong so often maybe our recruitment policy is flawed? And it's not just salsa people, the head of catering has gone as well. Not talking about telesales, more top end account managers. Certainly my company has released about 4 of them in the past couple of years once they'd failed to live up to their CVs. These sorts of recruitment are never easy, and I agree that I hope we are learning how to spot a duff appointment. I'm just glad we aren't settling for average. Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 Not talking about telesales, more top end account managers. Certainly my company has released about 4 of them in the past couple of years once they'd failed to live up to their CVs. These sorts of recruitment are never easy, and I agree that I hope we are learning how to spot a duff appointment. I'm just glad we aren't settling for average. 10 years at Man City says Chell wasn't. Don't forget "it's not every club that can recruit the commercial manager a Man City" I just worry we keep getting it wrong, that can be the only reason. I'm sure it's a great club to work for and Cortese is an outstanding boss. Link to comment Share on other sites More sharing options...
dubai_phil Posted 24 February, 2012 Share Posted 24 February, 2012 We've not been recruiting a telesales monkey, these are commercial managers with great CVs and years of experience. If were getting it wrong so often maybe our recruitment policy is flawed? And it's not just salsa people, the head of catering has gone as well. Perhaps there is a link there Part of Commercial Revenue is the sale of Corporate Boxes etc. The secret of a good box is good F&B created at a cost that allows profit but gives a "good Matchday Experience" No idea if the link is more than co-incidence. My opnion on NC - thank God he's our boss. Would I ever work for him? Hahahaha no fecking way Link to comment Share on other sites More sharing options...
Avenue Saint Posted 24 February, 2012 Share Posted 24 February, 2012 Our big name recruit from Man City has left the club after less than six months. You may recall he was the man who was previously the commercial manager at Man City and many fans were excited by his arrival. Interesting that he was in charge of ticketing and leaves around the same time as the bar code scanners are announced. Our head of catering has also left, went in January. Couple of major departures there, let's hope Cortese can find high quality replacements to continue our progress. Disgraceful, Cortese should be ashamed of his self!!! Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 Perhaps there is a link there Part of Commercial Revenue is the sale of Corporate Boxes etc. The secret of a good box is good F&B created at a cost that allows profit but gives a "good Matchday Experience" No idea if the link is more than co-incidence. My opnion on NC - thank God he's our boss. Would I ever work for him? Hahahaha no fecking way Bet you'd play golf with him though. Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 Disgraceful, Cortese should be ashamed of his self!!! In a lot of companies high staff turnover is cause for concern and looked into. Link to comment Share on other sites More sharing options...
Huffton Posted 24 February, 2012 Share Posted 24 February, 2012 How do we know why he has left. Maybe he has been head hunted and left for a better position? Or maybe he was in charge of ticketing for the skate fiasco and has been shown the door (rightly so). Lots of conclusions being jumped to as usual Link to comment Share on other sites More sharing options...
Thedelldays Posted 24 February, 2012 Share Posted 24 February, 2012 In a lot of companies high staff turnover is cause for concern and looked into. I think we should march on the stadium.....with a strongly worded open letter Link to comment Share on other sites More sharing options...
Avenue Saint Posted 24 February, 2012 Share Posted 24 February, 2012 In a lot of companies high staff turnover is cause for concern and looked into. Absolutely, just wish we could have Lowe or Wilde back! The way the club was run then from head to toe brought so many happy memories!! Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 How do we know why he has left. Maybe he has been head hunted and left for a better position? Or maybe he was in charge of ticketing for the skate fiasco and has been shown the door (rightly so). Lots of conclusions being jumped to as usual What better offer could there be than commercial manager t SFC?! Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 Absolutely, just wish we could have Lowe or Wilde back! The way the club was run then from head to toe brought so many happy memories!! It's because of that I feel it's right to raise these issues now. Not bury our head in the sand thinking everything is rosy. Link to comment Share on other sites More sharing options...
Joensuu Posted 24 February, 2012 Share Posted 24 February, 2012 10 years at Man City says Chell wasn't. Don't forget "it's not every club that can recruit the commercial manager a Man City" I just worry we keep getting it wrong, that can be the only reason. I'm sure it's a great club to work for and Cortese is an outstanding boss. Interesting that when Chell left Man City got better... No offence to the chap , but there's no evidence that he was all that effective. Bit like a manager we recruited last year who had 15 years experience at Microsoft. 6 month and c. £60k later we parted company after he managed to fail to sell a thing. Seems to me that average people can easily have been excellent CVs. Anyhow, that's my last post of the day spent. Have a good night of trolling Turkish. Link to comment Share on other sites More sharing options...
Avenue Saint Posted 24 February, 2012 Share Posted 24 February, 2012 It's because of that I feel it's right to raise these issues now. Not bury our head in the sand thinking everything is rosy. Such desperate issues, you're right the disgusting rot needs to be stopped I say! We can't have the club go under like this!! Link to comment Share on other sites More sharing options...
Avenue Saint Posted 24 February, 2012 Share Posted 24 February, 2012 I think we should march on the stadium.....with a strongly worded open letter Dellboy, I'm up for this. I'll sort the letter, you sort the march with Turdish! We need to take action. Pronto. Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Author Share Posted 24 February, 2012 Such desperate issues, you're right the disgusting rot needs to be stopped I say! We can't have the club go under like this!! Don't forget we also posted. £7m loss last year. The corporate areas are empty and the pitch side advertising boards are rarely full, when in previous years they've been sold out. Are Aap3 the household name Cortese said were queuing up to sponsor us? At the moment everything is going well on the pitch but football clubs are a business these days and we seem to be struggling in some important areas. Link to comment Share on other sites More sharing options...
Avenue Saint Posted 24 February, 2012 Share Posted 24 February, 2012 Don't forget we also posted. £7m loss last year. The corporate areas are empty and the pitch side advertising boards are rarely full, when in previous years they've been sold out. Are Aap3 the household name Cortese said were queuing up to sponsor us? At the moment everything is going well on the pitch but football clubs are a business these days and we seem to be struggling in some important areas. When we marching? Link to comment Share on other sites More sharing options...
AussieDog Posted 24 February, 2012 Share Posted 24 February, 2012 The reasons behind their departure has not been made public so it's all just supposition. With high salaries comes high expectation. Maybe they were given agreed targets which they failed to achieve? Maybe Cortese has someone with an even better profile already lined up. His decision making so far has led us from the edge of extinction in the 3rd tier of english football to the brink of promotion to the top tier. I'll cut him some slack. Link to comment Share on other sites More sharing options...
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