shurlock Posted 24 February, 2012 Share Posted 24 February, 2012 All the following operate loyalty schemes (Just off the top of my head); England Man Utd Arsenal Chelsea Leeds Liverpool Spurs Newcastle Everton I think you'll find in many cases the word 'loyalty' is bit of 1984 doublethink. Link to comment Share on other sites More sharing options...
Sour Mash Posted 24 February, 2012 Share Posted 24 February, 2012 I think you'll find in many cases the word 'loyalty' is bit of 1984 doublethink. Not really. I'm far from being a fan of "England Fans" system, but it does work well and for the most part rewards the loyalist of supporters when tickets are rare for key games. Not exactly complicated. Link to comment Share on other sites More sharing options...
Sour Mash Posted 24 February, 2012 Share Posted 24 February, 2012 You've missed my point. I have no qualms about ST holders being given priority (I'm one myself, so obviously all for it), though loyalty should be rewarded to those who attend the most away games as well, not whoever buys the most merchandise in the Megastore. For instance: Chelsea/Brighton away (depending on what league); Season ticket holders with 3 aways ST holders with 2 aways ST holders with 1 away ST holder with no aways Members with 3 aways and so on... Could easily have a policy something like; 20 points at a start for all season ticket holders, 1 point per home game for non-season ticket holders, 2 points per away game attended for all fans - each away game allocated on number of points held. Points halved at the end of each season and carried through to the next year. I should run the ticket office, would be world class. Link to comment Share on other sites More sharing options...
Lord Duckhunter Posted 24 February, 2012 Share Posted 24 February, 2012 I'm not a S/T holder.They should have priority for every away or cup game, regardless of how many they've been to previously. They have made a financial commitment to go to every game regardless of how we are doing. Take this season, they didn't know if we'd be bottom 3 or boring midtable, they dont know which games are going to be changed to some god awful Sky inspired time, but still committed a large wedge of dosh. So it should be S/T holders Followed by 1 point for a home game, 2 for away. Then go on sale to people with X amount of points. How far you travel, who we're playing, what day it is are all factors in what sort of supporter you are, but it's hard to quantify. There will be a bit of unfairness, but it's simple. It's certainly fairer than S/T holders mates getting first dibs. Link to comment Share on other sites More sharing options...
adysaint Posted 24 February, 2012 Share Posted 24 February, 2012 This is awesome news! I live in Newcastle so hopefully I'll get 1,000,000 loyalty points for my 10 minute walk to the sports Direct... Link to comment Share on other sites More sharing options...
Saint Garrett Posted 24 February, 2012 Share Posted 24 February, 2012 Turkish...you're beginning to get as tedious as Dalek Link to comment Share on other sites More sharing options...
david in sweden Posted 24 February, 2012 Share Posted 24 February, 2012 PLEASED?? PLEASED??? I'm ECSTATIC, how can we be taken seriously as a club unless we have bar code scanners?!! This is MASSIVE progress. sounds like...you really mean that Turkish? Is there aanything else on your mind ...whilst we're on the subject ? Link to comment Share on other sites More sharing options...
Turkish Posted 24 February, 2012 Share Posted 24 February, 2012 sounds like...you really mean that Turkish? Is there aanything else on your mind ...whilst we're on the subject ? such as? Link to comment Share on other sites More sharing options...
krissyboy31 Posted 24 February, 2012 Share Posted 24 February, 2012 I initially read it like that but then thought there is no way in a million years the club could be stupid enough to try and implement something like that... could they?TBH I think that's exactly what they mean. My take on it is that it will be like a Tesco Clubcard where every pound spend at the club, beit tickets (ST included), drinks and snacks in the bars and concourse or purchases from the megastores are transferred into loyalty points. Could be wrong though! Don't know whether away tickets would count though because that is not the club's money (apart from an admin charge). I would imagine that travel club would count and the further you are travelling the more points you would accrue, simply on cost. Link to comment Share on other sites More sharing options...
Tokyo-Saint Posted 24 February, 2012 Share Posted 24 February, 2012 It's really not difficult, you get 2 points for an away game, 1 point for a home game and if you have a season ticket, you get the number of home games that season plus 10 bonus points for giving your money up front. Then when there are big games, they publish that 'customers' with X number of points can buy tickets on this date, those with Y points on this date (i.e. 1 week later) and so on until they go on general sale. The whole system is automated and based on purchases made in the last 5 years starting from when the system came into place. There are no bonus points for hot dogs bought, pints drunk or how many season ticket holders you have as mates. This system is relatively easy to set up once you have the software and much fairer and more efficient than anything we have at the moment. It also puts an end to the ballot applications in a shoe box system that we used for Skates away. Link to comment Share on other sites More sharing options...
Lets B Avenue Posted 24 February, 2012 Share Posted 24 February, 2012 It's really not difficult, you get 2 points for an away game, 1 point for a home game and if you have a season ticket, you get the number of home games that season plus 10 bonus points for giving your money up front. If I go into administration next year, would I lose those 10 points. Link to comment Share on other sites More sharing options...
doddisalegend Posted 24 February, 2012 Share Posted 24 February, 2012 It's really not difficult, you get 2 points for an away game, 1 point for a home game and if you have a season ticket, you get the number of home games that season plus 10 bonus points for giving your money up front. Then when there are big games, they publish that 'customers' with X number of points can buy tickets on this date, those with Y points on this date (i.e. 1 week later) and so on until they go on general sale. The whole system is automated and based on purchases made in the last 5 years starting from when the system came into place. There are no bonus points for hot dogs bought, pints drunk or how many season ticket holders you have as mates. This system is relatively easy to set up once you have the software and much fairer and more efficient than anything we have at the moment. It also puts an end to the ballot applications in a shoe box system that we used for Skates away. Why 2 pts for an away game? (I think the guys who do lots of aways are great BTW) From the clubs point of view home games are where the money is at. So I could quite easily see them encouraging home attendence with home games being worth 2 pts and away games (where the club makes next to nothing money wise) being only 1pt. Bottom line the club wants a packed SMS not someone elses stadium packed. Link to comment Share on other sites More sharing options...
Sour Mash Posted 24 February, 2012 Share Posted 24 February, 2012 Why 2 pts for an away game? (I think the guys who do lots of aways are great BTW) From the clubs point of view home games are where the money is at. So I could quite easily see them encouraging home attendence with home games being worth 2 pts and away games (where the club makes next to nothing money wise) being only 1pt. Bottom line the club wants a packed SMS not someone elses stadium packed. Because the whole point is to award the most loyal fans. Not a difficult concept. Link to comment Share on other sites More sharing options...
Frank's cousin Posted 24 February, 2012 Share Posted 24 February, 2012 Indeed, whilst its clear that away fans are loyal followers and great for the side, from the clubs perspective, if its between 2000 extra at home v 2000 away, home fans is where the loyalty points is at.... afterall Tesco clubcard does not give you anything let alone double points for shopping at Sainsbury's.... Link to comment Share on other sites More sharing options...
Sour Mash Posted 24 February, 2012 Share Posted 24 February, 2012 Indeed' date=' whilst its clear that away fans are loyal followers and great for the side, from the clubs perspective, if its between 2000 extra at home v 2000 away, home fans is where the loyalty points is at.... afterall Tesco clubcard does not give you anything let alone double points for shopping at Sainsbury's....[/quote'] But no club and the England fans organisation look at it like that. Otherwise those who do every single home game paying on a match by match basis would take priority over season ticket holders as they give more cash to the club overall. Isn't prioritised like that though is it. Link to comment Share on other sites More sharing options...
The Cat Posted 24 February, 2012 Share Posted 24 February, 2012 Presumably this new card will also allow us to pay for our season tickets by installments as it's easy to block the card on entrance if payments haven't been kept up. I also agree with rewarding the most loyal fans with more points, and yes that includes people who go to the most aways over those who buy replica shirts, scarfs, pyjamas, cups, glasses and foam hands. Link to comment Share on other sites More sharing options...
krissyboy31 Posted 24 February, 2012 Share Posted 24 February, 2012 (edited) But no club and the England fans organisation look at it like that. Otherwise those who do every single home game paying on a match by match basis would take priority over season ticket holders as they give more cash to the club overall. Isn't prioritised like that though is it.By the sounds of it this is going to be a rechargeable cash card and what you load and spend will give you loyalty points, much like an airline frequent flyer programme. Wouldn't surprise me if they didn't team up with local partners where you could top up your points by shopping/eating/using their facilities, also. Edited 24 February, 2012 by krissyboy31 Link to comment Share on other sites More sharing options...
kwsaint Posted 24 February, 2012 Share Posted 24 February, 2012 Would half time food be able to be purchaed via the card since it would dramatically speed up the queue Link to comment Share on other sites More sharing options...
Sour Mash Posted 24 February, 2012 Share Posted 24 February, 2012 By the sounds of it this is going to be a rechargeable cash card and what you load and spend will give you loyalty points, much like an airline frequent flyer programme. Wouldn't surprise me if they didn't team up with local partners where you could top up your points by shopping/eating/using their facilities, also. No chance. Ridiculous & no other club uses a system anything like it. Link to comment Share on other sites More sharing options...
Thedelldays Posted 24 February, 2012 Share Posted 24 February, 2012 No chance. Ridiculous & no other club uses a system anything like it. exactly, we are sheep and must do what every other club has done before us Link to comment Share on other sites More sharing options...
View From The Top Posted 24 February, 2012 Share Posted 24 February, 2012 No chance. Ridiculous & no other club uses a system anything like it. Why not, it's no different than a bog standard reward card such as Airmiles. Link to comment Share on other sites More sharing options...
Sour Mash Posted 24 February, 2012 Share Posted 24 February, 2012 (edited) exactly, we are sheep and must do what every other club has done before us Point being, there is an obvious reason why no club has used a system like that. Its ridiculous. Fans getting priority over others for the most important , in demand tickets, based on where they happen to do their weekly shopping :lol: Edited 24 February, 2012 by Sour Mash Link to comment Share on other sites More sharing options...
Give it to Ron Posted 24 February, 2012 Share Posted 24 February, 2012 I wondered whether this would be a way around the no beer purchase until an hour after kick off rule? As no money changes hands but you can get it off your loaded card. Although I wouldn't use it much as there are better pubs serving better beer its worth missing the queues over the footbridge. Link to comment Share on other sites More sharing options...
Thedelldays Posted 24 February, 2012 Share Posted 24 February, 2012 Point being, there is an obvious reason why no club has used a system like that. Its ridiculous. Fans getting priority over others for the most important , in demand tickets, based on where they happen to their weekly shopping :lol: are you saying other clubs don't have ties with other businesses etc..? is that what your are saying...? Link to comment Share on other sites More sharing options...
Sour Mash Posted 24 February, 2012 Share Posted 24 February, 2012 are you saying other clubs don't have ties with other businesses etc..? is that what your are saying...? Where have I said anything like that? Follow the thread Gumbo. Link to comment Share on other sites More sharing options...
Thedelldays Posted 24 February, 2012 Share Posted 24 February, 2012 Where have I said anything like that? Follow the thread Gumbo. I am, some are saying it may be a good and simple idea if the club did deals with other business where loyalty/reward points can be gained...you said that is daft..... ummmm..... Link to comment Share on other sites More sharing options...
Dr Who? Posted 24 February, 2012 Share Posted 24 February, 2012 Sounds good, but this sort of ticketing has been available for gigs and the theatre. About blinking time, the football clubs are so behind the times. Get in! Link to comment Share on other sites More sharing options...
View From The Top Posted 24 February, 2012 Share Posted 24 February, 2012 Point being, there is an obvious reason why no club has used a system like that. Its ridiculous. Fans getting priority over others for the most important , in demand tickets, based on where they happen to do their weekly shopping :lol: It doesn't have to be priority points, they could simply wrap it up as loyalty points as Tesco do. Points for matches is easily to separate out. Link to comment Share on other sites More sharing options...
Sour Mash Posted 24 February, 2012 Share Posted 24 February, 2012 It doesn't have to be priority points, they could simply wrap it up as loyalty points as Tesco do. Points for matches is easily to separate out. Possibly. But the discussion was on priority for important, in demand tickets - such a method would be ridiculous. Link to comment Share on other sites More sharing options...
View From The Top Posted 24 February, 2012 Share Posted 24 February, 2012 Possibly. But the discussion was on priority for important, in demand tickets - such a method would be ridiculous. Totally, but to involve local companies in a reward scheme would make sense. Link to comment Share on other sites More sharing options...
Sour Mash Posted 24 February, 2012 Share Posted 24 February, 2012 (edited) Totally, but to involve local companies in a reward scheme would make sense. Guess it wouldn't do any harm as long as it didn't effect ticket allocation. Can't think of too many places it could be used like that though? And they'd have to have a system that ties in with ours. Edited 24 February, 2012 by Sour Mash Link to comment Share on other sites More sharing options...
Orange Posted 24 February, 2012 Share Posted 24 February, 2012 Kind of depends on what the club consider loyalty I would have thought. ST holders put money into the club. If you only do away games you're just putting money into other clubs coffers. Same as they might not consider casuals promoting the clubs reputation at some northen sh it hole as being more loyal than scarfer Dave who spent £600 in the club shop this month................Just sayin' Most who travel, would go to some home games too, also the club get a bit of money through away sales. But the point is AWAY games are different to HOME games. I feel it isn't fair that just because someone has a season ticket, they can show up for 2 big away games and jump ahead of fans you have traveled across the country but don't have a ST. I think most fans would consider trecking 5 hours up to Bolton getting behind the lads, as more 'loyal' than walking to St Marys or whatever. I would like to think a loyalty sytem would reward loyalty. I'd even say you should be awarded a little bit more points for say, north of the midlands. From the club's business point of view, i think if we're in the PL aways matches should be rewarded more than if we stay in the Champ, because there will be plenty of people wanting to pack out SMS for PL football. Link to comment Share on other sites More sharing options...
dubai_phil Posted 24 February, 2012 Share Posted 24 February, 2012 Think we need to kick our lot (Emirates) out of Arsenil. Then we can link our loyalty card to Skywards and BINGO. I win. Link to comment Share on other sites More sharing options...
krissyboy31 Posted 24 February, 2012 Share Posted 24 February, 2012 Think we need to kick our lot (Emirates) out of Arsenil. Then we can link our loyalty card to Skywards and BINGO. I win.More likely to be Swissair so Cortese wins. Link to comment Share on other sites More sharing options...
shurlock Posted 24 February, 2012 Share Posted 24 February, 2012 Totally, but to involve local companies in a reward scheme would make sense. I guess that's what Chelsea do: http://www.chelseafc.com/page/Teamcard_Details/0,,10268~2205261,00.html. Fortunately, its clearly marked off from the allocation of tickets. Link to comment Share on other sites More sharing options...
dubai_phil Posted 24 February, 2012 Share Posted 24 February, 2012 Think we need to kick our lot (Emirates) out of Arsenil. Then we can link our loyalty card to Skywards and BINGO. I win. Or maybe not. Think PositivePete may actualy whup my ass. Damn, back to the drawing board. Maybe I could get a local Franchise for the Mega Store? Could sell 8 or 9 shirts in a season, couple of pairs of pyjamas. But then sod all chance of getting in the queue (along with the other expats) to actually get into SMS to see a game next year - will be the reality of all this Link to comment Share on other sites More sharing options...
dubai_phil Posted 24 February, 2012 Share Posted 24 February, 2012 More likely to be Swissair so Cortese wins. Aren't they actually just Lufthansa in a colour that isn't grey? Link to comment Share on other sites More sharing options...
StVince1966 Posted 24 February, 2012 Share Posted 24 February, 2012 you get 8 loyality points if you travel up from devon 6 loyality points if you come up from poole and only 2 from shirley i been told! 912 loyality points will get you a twix from the bar! Link to comment Share on other sites More sharing options...
eelpie Posted 24 February, 2012 Share Posted 24 February, 2012 I hope they will give refunds when the match date is changed to a date that we can't make. Link to comment Share on other sites More sharing options...
doddisalegend Posted 24 February, 2012 Share Posted 24 February, 2012 Because the whole point is to award the most loyal fans. Not a difficult concept. Most Loyal fans? e.g. those that put most money into the club - which is not nessecerily the same thing as the guy that goes to away games and not home games ..... no not a difficult concept at all Link to comment Share on other sites More sharing options...
doddisalegend Posted 24 February, 2012 Share Posted 24 February, 2012 Most who travel, would go to some home games too, also the club get a bit of money through away sales. But the point is AWAY games are different to HOME games. I feel it isn't fair that just because someone has a season ticket, they can show up for 2 big away games and jump ahead of fans you have traveled across the country but don't have a ST. I think most fans would consider trecking 5 hours up to Bolton getting behind the lads, as more 'loyal' than walking to St Marys or whatever. I would like to think a loyalty sytem would reward loyalty. I'd even say you should be awarded a little bit more points for say, north of the midlands. From the club's business point of view, i think if we're in the PL aways matches should be rewarded more than if we stay in the Champ, because there will be plenty of people wanting to pack out SMS for PL football. The fact is we don't know yet but the implication is buying stuff in the club shop equals loyalty points to me that suggests the club equates loyalty with how much you put into the club coffers as such away games won't be high on the loyalty list. Still until the club spells it out in detail it's not worth worrying about. Personally as a ST holder I'd feel pretty ****ed if someone who doesn't have an ST gets a ticket to the FA cup final over me becuase they went to lots of away matches... Link to comment Share on other sites More sharing options...
Saint Garrett Posted 24 February, 2012 Share Posted 24 February, 2012 STH should get priority over anyone else IMO. Link to comment Share on other sites More sharing options...
sandwichsaint Posted 24 February, 2012 Share Posted 24 February, 2012 (edited) Welcome to my world. I posted up just such a system (on the old SFE) when we played Wolves in the cup on the way to Cardiff all those years ago. If only we had had the language back in the day to describe it, that post was 'liked' by around thirty posters. ST start with home games x2. Members (there's some free money for the club straight away) x1 for home games Away games for everybody tiered at 1-2-3 points Spends in the club-shop= points. On this scale £30 = 1 point Saints player 0.5 points a month As soon as we come to a Brighton or an Oient or an Arsenal ... Away tickets will be available next week to all supporters with (25) points on their card, Any tickets remaining will be available the following week to all supporters with fifteen points on their cards.etc etc. Club control the demand and availabilty; fans locked in to their 'accounts', 'loyal' supporters rewarded (wherever they live LOL). What's not to like? - given that that the costs of the scheme (which would be covered by the members' subscriptions) are outweighed by 'extra' tkt and merchandise sales, and an increased customer satisfaction in the way tkts are allocated. ST would always trump non-STs, just gets rid of the ST-plus-one mentality which is INCREDIBLY UNPOPULAR with non-STs! Edited 24 February, 2012 by sandwichsaint Link to comment Share on other sites More sharing options...
BadgerBadger Posted 25 February, 2012 Share Posted 25 February, 2012 YES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Now we've really made it as a club!!! This is fantastic news and a round of applause to all those involved. A world class ticketing system to go along with our world class stadium, training ground, academy and chairman!! I'm hoping that the club can organise training sessions for ticket holders during the summer to help us get to grips with them and to whet our appetites for what lies ahead in the 2012/13 season. The new booking system and bar code scanners represent a massive leap forward for SFC. Correct spelling and use of the word 'whet' - well done Link to comment Share on other sites More sharing options...
doddisalegend Posted 25 February, 2012 Share Posted 25 February, 2012 Here's how Brighton have structured their loyalty scheme. You'll notice away matches are worth the same as home matches or less than home matches in the cup. You also get extra points for having a season ticket at the Withdean last season. As a season ticket has a 1000 points a non ST holder can't trump a ST holder. The system seems pretty fair to me. Loyalty points available when quoting Individual supporter numbers: SEASON TICKETS & MEMBERSHIP 2011/12 POINTS AWARDED PER FAN NUMBER 1901 Club Members 1030 Season Ticket purchase 1000 Withdean Season Ticket Holder 2010/11 250 Young Seagulls Member* 50 *(excludes junior ST holders) INDIVIDUAL TICKETS 2011/12 League Home Match Ticket 10 League Away Match Ticket 10 Cup Home Match Ticket 20 Cup Away Match Ticket 10 Link to comment Share on other sites More sharing options...
JB Posted 25 February, 2012 Share Posted 25 February, 2012 The Dell Cafe Bar would naturally become the pre-match lounge for all high ranking card holders. World class Spa facilities, including a sports massage zone with a celebrity Club physio. Offering complimentary snacks, alcoholic and non alcoholic beverages, newspapers, and a 3 in 1 copier, scanner and fax machine, the CorteseCoin Comfort Lounge has everything the busy executive Saints fan requires. *Entry available to Platinum CorteseCoin Card holders only. Terms and conditions apply. Link to comment Share on other sites More sharing options...
Turkish Posted 25 February, 2012 Share Posted 25 February, 2012 The Dell Cafe Bar would naturally become the pre-match lounge for all high ranking card holders. World class Spa facilities, including a sports massage zone with a celebrity Club physio. Offering complimentary snacks, alcoholic and non alcoholic beverages, newspapers, and a 3 in 1 copier, scanner and fax machine, the CorteseCoin Comfort Lounge has everything the busy executive Saints fan requires. *Entry available to Platinum CorteseCoin Card holders only. Terms and conditions apply. I like it, another idea would be to show highlights of great games of the past in 3D in the bar. PreOrder your CC branded 3D glasses online at http://www.saintsfc.co.uk/ccmerchandise for the bargain price of £89.99 and earn 2 loyalty points and gain priorty tickets to watch our Barcelona like academy fixtures as we push to win the u18 title* * delivery charges and a £12 booking fee apply. Link to comment Share on other sites More sharing options...
JackanorySFC Posted 25 February, 2012 Share Posted 25 February, 2012 I have a ST with my 10 year old nephew. Will he gave to through a separate kids turnstile? Saying that Reading had scanners and it was the same for adults and kids? Same as the Rosebowl. Link to comment Share on other sites More sharing options...
gingerone Posted 28 February, 2012 Share Posted 28 February, 2012 Has anyone wondered if this system may be in conjunction with Saints being paid up front, for say 10K tickets for 5 years at a reduced rate, to the crowd running this new system? is this how we are now financing our push to finish the training facilities? has this created the new revenue for the new contracts and players brought in. Is this one of those scary things that may come back to haunt us if we do not get promoted? Just a thought..... Link to comment Share on other sites More sharing options...
Barry the Badger Posted 28 February, 2012 Share Posted 28 February, 2012 Has anyone wondered if this system may be in conjunction with Saints being paid up front, for say 10K tickets for 5 years at a reduced rate, to the crowd running this new system? is this how we are now financing our push to finish the training facilities? has this created the new revenue for the new contracts and players brought in. Is this one of those scary things that may come back to haunt us if we do not get promoted? Just a thought..... What? Link to comment Share on other sites More sharing options...
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