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Posted
ok - been ringing on 3 different phones for 30 mins - always get the guy telling me the operators are busy - crap system!

its just unreal those on the database cant book online,as above been on half an hour now to get the bloke saying all operators are busy

Posted
OK - it's safe to assume that if you get music that you are NOT in a queue, so don't hang on and waste money, hang up and redial!

 

No I got music for 15 mins, then it started ringing (for about another minute), then got through to the lovely John. Stick it out!

Posted

I have just returned home with my two tickets! Joined the queue at 8.10am and there were 100 or more in front of me. Got my tickets at 10.10 and the queue was back around the Kingsland.

Posted

Have just had 15minutes of tinned music only to be told at th end that operators are busy and then dropped off the system to start all over again.

 

Might as well accept that I - like many others - have been 'shafted' over the allocation process and won't be going.

Posted
No I got music for 15 mins, then it started ringing (for about another minute), then got through to the lovely John. Stick it out!

 

on the normal number or the 012 number?

Posted
I have just returned home with my two tickets! Joined the queue at 8.10am and there were 100 or more in front of me. Got my tickets at 10.10 and the queue was back around the Kingsland.

 

Don't suppose you noticed if anyone was bothering to answer the phones whilst you were there did you ?

Posted
No I got music for 15 mins, then it started ringing (for about another minute), then got through to the lovely John. Stick it out!

 

has everyone that got the music been cut off? i have that now but don't know whether just to hang up or keep with it

 

Have just had 15minutes of tinned music only to be told at th end that operators are busy and then dropped off the system to start all over again.

 

Might as well accept that I - like many others - have been 'shafted' over the allocation process and won't be going.

 

Clearly no rhyme or reason to this f'kin system.

Posted
Have just had 15minutes of tinned music only to be told at th end that operators are busy and then dropped off the system to start all over again.

 

Might as well accept that I - like many others - have been 'shafted' over the allocation process and won't be going.

 

Now x2 !!!

Posted
Don't suppose you noticed if anyone was bothering to answer the phones whilst you were there did you ?

 

To the best of my knowledge, the TO for online sales is not based at SMS. (Exeter?)

Posted

I'm not even given the 'luxury' of being on hold. Just get cut off after the bloke says they are busy. If I do get a ticket though I still can't understand why they wont be posted out. Hopefully you can collect them at the Donny game. I don't fancy driving down from Bristol to pick up some tickets!!

Posted

got on the 01271 number at 10.41 got through to an operator at 10.55,did all the customer and ticket details,got block one and she says system has froze can i call you back,so fingers crossed she does

Posted
I'm not even given the 'luxury' of being on hold. Just get cut off after the bloke says they are busy. If I do get a ticket though I still can't understand why they wont be posted out. Hopefully you can collect them at the Donny game. I don't fancy driving down from Bristol to pick up some tickets!!

 

When I was fortunate enough to get through earlier this morning I asked whether I can collect at the Donny game and was told that that would be fine.

Posted
shes rung back and have tickets,so i say ring the 01271 number,stick with it and get your tickets.good luck fellow saints,sha la la la la la la la,who the f**k is laughing now

My mate got through on that number as well, we've also got tickets in block 1 :smug::smug:

Posted

17 mins of music on 01271 number, then straight through - no ringing in between which took me by surprise but thankfully managed to compose myself enough to book the tickets...

Posted

we got through at 11-00.

 

asked the operator and she said some blocks were sold out,

 

got what we wanted, back of 38.

 

with that funny business with STs only having a two-day window i get the impression that everyone who has got a Donny tkt will get one today or tomorrow.

Posted

Back in the Itchen North, can't wait for it. The queue at SMS was surprisingly quick this morning. Got there at 9.15 and was done by 10.45.

Posted
Best number to get through on, none working for me :(

 

Normal TO number 0800, hold on the music, you will either get bounced off in c15 minutes or you will get through.

 

TBF it takes at least 5-7 mins to process every customer, their systems are v slow and it took them at least 2 mins to get my card payment processed.

Posted
Normal TO number 0800, hold on the music, you will either get bounced off in c15 minutes or you will get through.

 

TBF it takes at least 5-7 mins to process every customer, their systems are v slow and it took them at least 2 mins to get my card payment processed.

 

Thanks, been eight minutes so far, fingers crossed!

Posted
0121 - do 1.

 

 

It's actually 01271 335708, but its always busy

 

It is better than the 0800 number and while I waited 30 minutes eventually got through.Be patient folks

Posted
After a frantic 58 minutes got through, and got the tickets.

 

Pleased for you! Have to say that was not a pleasant experience, mind you if Pompey liquidate then it'll never happen again

Posted

3 hours of speed dialing and nothing, trying the 01271 number now. still plenty tickets left i've noticed on the online ticket booking on saintsfc by putting in the donny game you can see .

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