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Is Bristol city nearly sold out?


Roger

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Just tried booking 3 tickets for Friday via the online system but when clicking on 'BUY' it is coming back with "Unable to connect to card processor". Anyone else getting this? It's the same whichever bank card I use so suspect it's a problem at the SFC end....

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Just tried booking 3 tickets for Friday via the online system but when clicking on 'BUY' it is coming back with "Unable to connect to card processor". Anyone else getting this? It's the same whichever bank card I use so suspect it's a problem at the SFC end....

 

YES, Trousers, me too! Tried 3 times and got the same message above. Gave up and thought "sod it, I'll do it in the morning!" HOWEVER, see from my inbox my booking has been processed, even though I got this message. BUT ... and it's a BIG but .... I booked 1 adult, 1 child, and it has been processed as 2 Adults and charged me £49!!! Should be £23+ £10 + £3 booking fee = £36, so I'm £13 out of pocket. I know you'll say "shut up you, you got tickets" but bit miffed I've been overcharged!!!

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YES, Trousers, me too! Tried 3 times and got the same message above. Gave up and thought "sod it, I'll do it in the morning!" HOWEVER, see from my inbox my booking has been processed, even though I got this message. BUT ... and it's a BIG but .... I booked 1 adult, 1 child, and it has been processed as 2 Adults and charged me £49!!! Should be £23+ £10 + £3 booking fee = £36, so I'm £13 out of pocket. I know you'll say "shut up you, you got tickets" but bit miffed I've been overcharged!!!

 

Now I'm worried.....I've tried booking dozens of times.....but no confirmation email(s).....here's hoping the buggers haven't charged me for each failed attempt!

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Hmmmm....this is odd....I've got FOUR confirmation emails....all for the same booking reference....and all for the same seats.....and, yes, the charge on the confirmation hasn't taken account of the fact I chose one of the seats as 'under 17'.

 

The other curiosity is that I when I go back into the booking system and select another 3 seats.....it selects exactly the same 3 seats as it has alloctaed me in the 'booking confirmation'.

 

I also tried it "dozens" of times and yet only have 4 emails (all for the same 3 seats).

 

Something's buggered.

 

Time to try calling the ticket office although I'm guessing they're closed today (bank holiday)?

 

p.s. oh, and the 'booking' doesn't show up on the booking history for my account either...

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Hmmmm....this is odd....I've got FOUR confirmation emails....all for the same booking reference....and all for the same seats.....and, yes, the charge on the confirmation hasn't taken account of the fact I chose one of the seats as 'under 17'.

 

The other curiosity is that I when I go back into the booking system and select another 3 seats.....it selects exactly the same 3 seats as it has alloctaed me in the 'booking confirmation'.

 

I also tried it "dozens" of times and yet only have 4 emails (all for the same 3 seats).

 

Something's buggered.

 

Time to try calling the ticket office although I'm guessing they're closed today (bank holiday)?

 

p.s. oh, and the 'booking' doesn't show up on the booking history for my account either...

 

I've started another thread on this to highlight the problem to people.

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I've just come back from the TO now. Only seats avail between blocks 11-27 not sure if this is includes blocks 1-3 as already sold. Also Over xmas brought some tickets online at the brighton center who's online ticket sales software was excellent. You could go pick your own seats and check availability in 2 clicks rather than the clumsy rubbish we have via our website. Get onto it TO!

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I've just come back from the TO now. Only seats avail between blocks 11-27 not sure if this is includes blocks 1-3 as already sold. Also Over xmas brought some tickets online at the brighton center who's online ticket sales software was excellent. You could go pick your own seats and check availability in 2 clicks rather than the clumsy rubbish we have via our website. Get onto it TO!

 

If only it was that simple... Theres a contract in place so they cant just change it. Have to wait for it to run out first. That has come from Cortese.

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