SaintSi Posted 5 December, 2011 Share Posted 5 December, 2011 That what I was told Si but as I said in my previouse post it looks like the £43.50 has gone out of my bank. I'l keep an eye on my account then cheers. Can't believe i'm getting so nervous over something they said was guaranteed. Just down to previous experience with the ticket office i suppose. Link to comment Share on other sites More sharing options...
70's Mike Posted 5 December, 2011 Share Posted 5 December, 2011 just spoke to ticket office because online account shows 3 tickets but no e-mail and they have not taken money, told they allocated first then working way through taking money and sending e-mails, all should be done in a few days Link to comment Share on other sites More sharing options...
rick1976.4.38 Posted 5 December, 2011 Share Posted 5 December, 2011 just spoke to ticket office, everyone from both ballots who applied have been successful,if not heard by the weekend then give em a call,hth Link to comment Share on other sites More sharing options...
JRM Posted 5 December, 2011 Share Posted 5 December, 2011 just spoke to ticket office, everyone from both ballots who applied have been successful, so it wasn't sold out then. Link to comment Share on other sites More sharing options...
Chez Posted 5 December, 2011 Share Posted 5 December, 2011 why the **** have they not added a ticket to my history yet. If I have not ticket and they have returned tickets I am going to be fuming. Link to comment Share on other sites More sharing options...
Saint Garrett Posted 5 December, 2011 Share Posted 5 December, 2011 Embarressing if we've not sold out. Link to comment Share on other sites More sharing options...
Chez Posted 5 December, 2011 Share Posted 5 December, 2011 Embarressing if we've not sold out.if true, then the way our ticket office has handled the allocation is what is embaressing. Link to comment Share on other sites More sharing options...
Toomer Posted 5 December, 2011 Share Posted 5 December, 2011 Have received e-mail no bus number, travel tickets can be picked up from 12.00pm on Weds 7th Dec. Link to comment Share on other sites More sharing options...
Sour Mash Posted 5 December, 2011 Share Posted 5 December, 2011 so it wasn't sold out then. You're not suggesting Saints might have been economical with the truth? Ha ha. Utter shambles. Link to comment Share on other sites More sharing options...
shirleysfc Posted 6 December, 2011 Share Posted 6 December, 2011 Has anyone heard when we'll be allowed to pick up our bus tickets? Link to comment Share on other sites More sharing options...
LGTL Posted 6 December, 2011 Share Posted 6 December, 2011 Has anyone heard when we'll be allowed to pick up our bus tickets? Wrote in the email they sent. I think I can get mine any time from today. Link to comment Share on other sites More sharing options...
saintwiz Posted 6 December, 2011 Share Posted 6 December, 2011 no email as yet... Link to comment Share on other sites More sharing options...
Toomer Posted 6 December, 2011 Share Posted 6 December, 2011 Been down and picked up my bus ticket had an e-mail saying it could be collected from 12pm today on bus 15 leaving at 11am. Link to comment Share on other sites More sharing options...
Orange Posted 6 December, 2011 Share Posted 6 December, 2011 Surely if we haven't sold out we can just put the rest on general sale? F*cking 'ell. Unbelievable the amount of people that don't want to go, embarrassing. Link to comment Share on other sites More sharing options...
Window Cleaner Posted 6 December, 2011 Share Posted 6 December, 2011 Surely if we haven't sold out we can just put the rest on general sale? F*cking 'ell. Unbelievable the amount of people that don't want to go, embarrassing. just don't get it do you.The OB have probably imposed restrictions on the club regarding ticket sales.It's not a question of who wants to go but who the OB allow to go. Link to comment Share on other sites More sharing options...
Sour Mash Posted 6 December, 2011 Share Posted 6 December, 2011 just don't get it do you.The OB have probably imposed restrictions on the club regarding ticket sales.It's not a question of who wants to go but who the OB allow to go. I don't think it is that to be honest. I reckon the club programmed in a maximum of two windows to process applications and they've struggled to manage those, the idea of doing anything over and above that is just too much additional effort for them. Link to comment Share on other sites More sharing options...
Window Cleaner Posted 6 December, 2011 Share Posted 6 December, 2011 I don't think it is that to be honest. I reckon the club programmed in a maximum of two windows to process applications and they've struggled to manage those, the idea of doing anything over and above that is just too much additional effort for them. Well considering what I've just heard on the subject I don't doubt that you're right. Word of warning in general, apparently you need to take the e-mail,well a print of it anyway, to the TO when you are summoned for your bus tickets. Link to comment Share on other sites More sharing options...
Saint_Jonny Posted 6 December, 2011 Share Posted 6 December, 2011 Still not showing on my online account.. I'm losing hope! (2nd ballot 5 aways..). Link to comment Share on other sites More sharing options...
Toomer Posted 6 December, 2011 Share Posted 6 December, 2011 Well considering what I've just heard on the subject I don't doubt that you're right. Word of warning in general, apparently you need to take the e-mail,well a print of it anyway, to the TO when you are summoned for your bus tickets. I printed a copy and took it with me it has your order number on it, they checked on the computer and asked me my address and postcode took about 5 mins. Link to comment Share on other sites More sharing options...
iowred&white Posted 6 December, 2011 Share Posted 6 December, 2011 same here 2nd ballot 4 aways Link to comment Share on other sites More sharing options...
Lets B Avenue Posted 6 December, 2011 Share Posted 6 December, 2011 Well considering what I've just heard on the subject I don't doubt that you're right. Word of warning in general, apparently you need to take the e-mail,well a print of it anyway, to the TO when you are summoned for your bus tickets. I didnt. Just had a note of the order number, but when there, I was just asked for my name and address. I also asked about this "returning of tickets" and guess what? Absolute bol locks!! They havent processed the 2nd ballot yet, which I am also waiting on. Probably due to the number of impatient idiots constantly ringing them up. Link to comment Share on other sites More sharing options...
stevegrant Posted 6 December, 2011 Share Posted 6 December, 2011 I'm genuinely amazed that they've managed to make such a pig's ear out of what should really be a very simple process. How can they have not finished even processing the first ballot, which ended more than two weeks ago and for which they were receiving applications more than six weeks ago?! Link to comment Share on other sites More sharing options...
JRM Posted 6 December, 2011 Share Posted 6 December, 2011 I didnt. Just had a note of the order number, but when there, I was just asked for my name and address. I also asked about this "returning of tickets" and guess what? Absolute bol locks!! They havent processed the 2nd ballot yet, which I am also waiting on. Probably due to the number of impatient idiots constantly ringing them up. and did you ask them how many tickets we had been allocated? and did they give you the "we can't confirm that" ? and if they haven't finished processing the 2nd ballot what was that news story last week all about saying "all tickets have been taken up" Link to comment Share on other sites More sharing options...
Lets B Avenue Posted 6 December, 2011 Share Posted 6 December, 2011 and did you ask them how many tickets we had been allocated? and did they give you the "we can't confirm that" ? and if they haven't finished processing the 2nd ballot what was that news story last week all about saying "all tickets have been taken up" a) No. It dosent affect my life if we take 2817 or 3195. I merely wanted to know about my second application. b) Just a guess. More people have applied in the 2 ballots, than there are tickets. As they are having to check each one to record away purchases, this may be the cause of the delay. They also have to keep answering the phone. Link to comment Share on other sites More sharing options...
Huffton Posted 6 December, 2011 Share Posted 6 December, 2011 Its just incredible. I got a letter from them last week inviting out for drinks at a local brewery, think I'll pass..... Link to comment Share on other sites More sharing options...
100%Red&White Posted 6 December, 2011 Share Posted 6 December, 2011 b) Just a guess. More people have applied in the 2 ballots, than there are tickets. As they are having to check each one to record away purchases, this may be the cause of the delay. They also have to keep answering the phone. I'm beginning to feel sorry for the poor overworked soles. I'm going to help them out. Ticket Office please feel free to cut-and-paste and put this simple message (that will cut down on enquiries and allay a lot of angst among a number of supporters) on the OS: Dear Fans, We have received an allocation of (please fill in the detail) tickets, everyone that applied in the first ballot has been successful but due to application numbers exceeding the remaining tickets please bear with us as these are presently being allocated and all successful will be notified in (please fill in the detail) days and please ignore the bullsh*te being spouted by the News/Echo/Thick Skates (who haven't sold out yet)/etc. It would save them a lot of earache. Link to comment Share on other sites More sharing options...
Jack Posted 6 December, 2011 Share Posted 6 December, 2011 Got 2 emails, one yesterday, one today, with the same reference number, pretty much saying the same thing, but worded differently. Maybe this is part of the problem, they could sending twice as many emails as necessary. Shambles is an understatement Link to comment Share on other sites More sharing options...
saint_pete Posted 6 December, 2011 Share Posted 6 December, 2011 2 tickets in 2nd ballot processed 3pm today to online history (5 aways) ... Keep the faith! Link to comment Share on other sites More sharing options...
Orange Posted 6 December, 2011 Share Posted 6 December, 2011 just don't get it do you.The OB have probably imposed restrictions on the club regarding ticket sales.It's not a question of who wants to go but who the OB allow to go. Yeah your right, i don't get it, 'cos we've been told f*ck all! But my thinking was that surely if everyone who has applied has been successful, that would mean we haven't sold out, yet? Link to comment Share on other sites More sharing options...
DJ_TOAST Posted 6 December, 2011 Share Posted 6 December, 2011 Don't suppose anyone who's picked up their coach/bus ticket had it verified if it will be a coach or a bus ? really hoping coach as **** every 5 mins after loadsa beers. Link to comment Share on other sites More sharing options...
Chez Posted 6 December, 2011 Share Posted 6 December, 2011 I couldn't wait any longer, so sent a quick email and received an email from the ticket office in reply saying amongst other things "All allocations have been placed." Any ideas? Thankfully five minutes after my email a golden ticket has appeared on my history. Lovely jubbly. Link to comment Share on other sites More sharing options...
The Godfather Posted 7 December, 2011 Share Posted 7 December, 2011 Finally got my email today, a week after my application was processed!! Link to comment Share on other sites More sharing options...
Romsaint Posted 7 December, 2011 Share Posted 7 December, 2011 E-mailed today(1st Ballot) to say can collect bus ticket from ground after12 tomorrow seating in the ground will be allocated! Link to comment Share on other sites More sharing options...
shirleysfc Posted 7 December, 2011 Share Posted 7 December, 2011 Do the bus tickets have applicants name etc on? Link to comment Share on other sites More sharing options...
saintinlondon Posted 7 December, 2011 Share Posted 7 December, 2011 Got my email today but cant make blackpool now. live nowhere near Southampton so picking up tickets is going to be pretty tricky. this whole thiing is pathetic. could they not at least have sent bus tickets through the post??? Link to comment Share on other sites More sharing options...
Window Cleaner Posted 7 December, 2011 Share Posted 7 December, 2011 This thread now reminds me of the "smug got my JPT final ticket" thread and it's rival "unsmug not got mine yet" thread Link to comment Share on other sites More sharing options...
SaintNeil90 Posted 7 December, 2011 Share Posted 7 December, 2011 if true, then the way our ticket office has handled the allocation is what is embaressing. Do you work in the ticket office? No didnt think so! Therefore stop making assumptions when you dont have a clue how they have handled it! Link to comment Share on other sites More sharing options...
SaintNeil90 Posted 7 December, 2011 Share Posted 7 December, 2011 I'm beginning to feel sorry for the poor overworked soles. I'm going to help them out. Ticket Office please feel free to cut-and-paste and put this simple message (that will cut down on enquiries and allay a lot of angst among a number of supporters) on the OS: Dear Fans, We have received an allocation of (please fill in the detail) tickets, everyone that applied in the first ballot has been successful but due to application numbers exceeding the remaining tickets please bear with us as these are presently being allocated and all successful will be notified in (please fill in the detail) days and please ignore the bullsh*te being spouted by the News/Echo/Thick Skates (who haven't sold out yet)/etc. It would save them a lot of earache. This would make the process even longer! Then you lot would be moaning more! Link to comment Share on other sites More sharing options...
LGTL Posted 7 December, 2011 Share Posted 7 December, 2011 To be fair, a good mate of mine knows Becky Goodyer really well. From what I her, she has been working through the night several times to try and get this sorted. At the end of the day it wasn't the staff who decided how these should be allocated. Link to comment Share on other sites More sharing options...
The Cat Posted 7 December, 2011 Share Posted 7 December, 2011 Do the bus tickets have applicants name etc on? Yes. Got mine earlier. Link to comment Share on other sites More sharing options...
shirleysfc Posted 7 December, 2011 Share Posted 7 December, 2011 Yes. Got mine earlier. Is it just the lead name or does every ticket have a different name printed? Link to comment Share on other sites More sharing options...
stevegrant Posted 7 December, 2011 Share Posted 7 December, 2011 To be fair, a good mate of mine knows Becky Goodyer really well. From what I her, she has been working through the night several times to try and get this sorted. At the end of the day it wasn't the staff who decided how these should be allocated. I don't think (m)any people have a problem with how the tickets are allocated. Season ticket holders who wanted a ticket have got one, job done. After that, you could argue the toss one way or the other in terms of whether STHs should be allowed another one ahead of a non-STH who has done 3 aways, I guess, but it all seems fairly straightforward. As indeed does the process that common sense would suggest takes place when actually checking the applications. However, it would seem as though a lot of that common sense hasn't been used, which is what has annoyed a lot of people, along with the enforced collection of tickets (if they're bothered about tickets going missing, send them recorded and add a quid to the transaction value) and complete randomness of information that has been given whenever different people have asked what's going on. There is absolutely no way they should be in a situation whereby someone who handed their application in on the first day they were accepting them (17th October) could still be waiting for the email confirming they've got a ticket - yes, they may assume so as they were in the first ballot, but they might have made a mistake on the application form without realising, and I'm fully expecting that any void applications were simply chucked in the bin. Remember the FA Cup semi-final at Villa Park in 2003? We had 3-4 weeks between the draw being made and the game being played, and yet the club managed to get application forms sent via post to all season ticket holders (and members, I think), processed the forms for nearly 20,000 tickets and had the tickets posted well in advance of the game. Looking back at how manic that situation must have been - with sell-out home and away games around that time as well - puts the current situation into perspective. They've made a complete pig's ear of it all. Link to comment Share on other sites More sharing options...
Spudders Posted 7 December, 2011 Share Posted 7 December, 2011 Got my email today but cant make blackpool now. live nowhere near Southampton so picking up tickets is going to be pretty tricky. this whole thiing is pathetic. could they not at least have sent bus tickets through the post??? Agree with this, having to pick up the bus ticket in person just seems silly. I can't make the Blackpool game either so I'll have to go over next Saturday to collect mine, thankfully for me it's only a 60 mile round trip. If you are in London, maybe it's worth calling the ticket office and finding out if you can agree a nominated person to pick it up on your behalf if you know someone closer. (not sure if anyone else has already tried this?) Link to comment Share on other sites More sharing options...
The Cat Posted 7 December, 2011 Share Posted 7 December, 2011 Is it just the lead name or does every ticket have a different name printed? Different names. I got 4 tickets all of which have the name of the individual applicants. I imagine that when we're on the bus a name will get called, and bus ticket is handed over in exchange for match ticket. Link to comment Share on other sites More sharing options...
thornhill_saints Posted 7 December, 2011 Share Posted 7 December, 2011 I have received an email for my 1st ballot, just checked my account for the second ballot as I have also got my daughter a ticket, no email yet but showing i have been successfull in the second one. You can collect your bus ticket from 12pm tomorrow Link to comment Share on other sites More sharing options...
Huffton Posted 7 December, 2011 Share Posted 7 December, 2011 Went down there thia afternoon armed with a printout of my online sales. Conversation went like this Can I have my pompey bus tickets please? Have you had an email Not yet, but its been on my history for over a week (hands TO person bit of paper) Yours aren't ready yet. But I was in the first ballot, I put my application in the day it opened We've had to do things in a certain order. What, backwards? Your email is being sent out today, you will be able to pick up your tickets tomorrow If your sending my email today, why can't I pick my tickets up today? Because they're not printed yet So why are you sending out emails before you've printed the tickets? Thats the order we've had to do it in.. Bangs head very hard against stadium wall. What an utter balls up from start to finish. Of course the real question is, if they can make it this difficult for a couple of thousand tickets, what will happen in April? Link to comment Share on other sites More sharing options...
1976_Child Posted 7 December, 2011 Author Share Posted 7 December, 2011 Went down there thia afternoon armed with a printout of my online sales. Conversation went like this Can I have my pompey bus tickets please? Have you had an email Not yet, but its been on my history for over a week (hands TO person bit of paper) Yours aren't ready yet. But I was in the first ballot, I put my application in the day it opened We've had to do things in a certain order. What, backwards? Your email is being sent out today, you will be able to pick up your tickets tomorrow If your sending my email today, why can't I pick my tickets up today? Because they're not printed yet So why are you sending out emails before you've printed the tickets? Thats the order we've had to do it in.. Bangs head very hard against stadium wall. What an utter balls up from start to finish. Of course the real question is, if they can make it this difficult for a couple of thousand tickets, what will happen in April? Why can't they send the bus tickets as they normally do the game ticket? Mind boggles. Link to comment Share on other sites More sharing options...
stevegrant Posted 7 December, 2011 Share Posted 7 December, 2011 Went down there thia afternoon armed with a printout of my online sales. Conversation went like this Can I have my pompey bus tickets please? Have you had an email Not yet, but its been on my history for over a week (hands TO person bit of paper) Yours aren't ready yet. But I was in the first ballot, I put my application in the day it opened We've had to do things in a certain order. What, backwards? Your email is being sent out today, you will be able to pick up your tickets tomorrow If your sending my email today, why can't I pick my tickets up today? Because they're not printed yet So why are you sending out emails before you've printed the tickets? Thats the order we've had to do it in.. Link to comment Share on other sites More sharing options...
The Godfather Posted 7 December, 2011 Share Posted 7 December, 2011 I will collect mine tomorrow, luckily I'm on annual leave but still have to travel from Gosport to get mine. Link to comment Share on other sites More sharing options...
Huffton Posted 7 December, 2011 Share Posted 7 December, 2011 Still awaiting the phantom email.... Link to comment Share on other sites More sharing options...
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