SO16_Saint Posted 3 November, 2011 Share Posted 3 November, 2011 What's it like? Up for a new contract on sat and they have a good deal on phone / tarrif but unsure about coverage. Link to comment Share on other sites More sharing options...
andysstuff Posted 3 November, 2011 Share Posted 3 November, 2011 Been OK for me for 7 years - people love it or hate it. Link to comment Share on other sites More sharing options...
stmaxx Posted 3 November, 2011 Share Posted 3 November, 2011 been on it for about 9 years no real problems , just don't call customer sevices (they are getting better slightly) Link to comment Share on other sites More sharing options...
Crab Lungs Posted 3 November, 2011 Share Posted 3 November, 2011 I'm on 3 after my o2 debacle and have to say I'm impressed. For some reason I get a better signal than my mates o2 phone out in the sticks, too Link to comment Share on other sites More sharing options...
saint_stevo Posted 3 November, 2011 Share Posted 3 November, 2011 Friend of mine just gone from o2 to 3 and had no trouble at all Link to comment Share on other sites More sharing options...
hypochondriac Posted 3 November, 2011 Share Posted 3 November, 2011 My Auntie had terrible problems getting issues solved when she went with them. I imagine they would be OK until you encounter an issue and need it sorted. Indian call centres are incredibly frustrating. Link to comment Share on other sites More sharing options...
saint_stevo Posted 3 November, 2011 Share Posted 3 November, 2011 My Auntie had terrible problems getting issues solved when she went with them. I imagine they would be OK until you encounter an issue and need it sorted. Indian call centres are incredibly frustrating. This is my personal experience from a few years back.......phone broke, sent back, nothing, phoned, they had no record.....went on and on....., sent me new phone. took about a month tho Link to comment Share on other sites More sharing options...
sotonjoe Posted 4 November, 2011 Share Posted 4 November, 2011 Sim free is surely the way to go now. Just go on a monthly rolling contract with whoever you want and jump ship as necessary. Link to comment Share on other sites More sharing options...
SO16_Saint Posted 4 November, 2011 Author Share Posted 4 November, 2011 Sim free is surely the way to go now. Just go on a monthly rolling contract with whoever you want and jump ship as necessary. Thats what I'll be doing come January when my contract ends, but the Mrs' wants a Samsung Galaxy SII and 3 have the best deal - no up front cost for the phone and £26 per month. Im happy with my iphone and £10 PAYG Link to comment Share on other sites More sharing options...
Huffton Posted 4 November, 2011 Share Posted 4 November, 2011 My Auntie had terrible problems getting issues solved when she went with them. I imagine they would be OK until you encounter an issue and need it sorted. Indian call centres are incredibly frustrating. THis. I ended up going to OFCOM to get issues sorted, due to indian call centre staff basically lying to me, got sorted in the end, but was very close to court. Link to comment Share on other sites More sharing options...
Petersfield Saint Posted 4 November, 2011 Share Posted 4 November, 2011 Been with 3 since 2007 and signal coverage much improved in that time; have some good deals and offer truly unlimited data if you're a heavy smartphone user. As others have said though, customer service (outside of their shops) is appalling! If you can afford to shell out for s sim-free phone (I couldn't ) I would do that and get a giffgaff or similar monthly deal. Link to comment Share on other sites More sharing options...
hypochondriac Posted 4 November, 2011 Share Posted 4 November, 2011 Thats what I'll be doing come January when my contract ends, but the Mrs' wants a Samsung Galaxy SII and 3 have the best deal - no up front cost for the phone and £26 per month. Im happy with my iphone and £10 PAYG Go on giffgaff. Best move I ever made. Link to comment Share on other sites More sharing options...
SO16_Saint Posted 4 November, 2011 Author Share Posted 4 November, 2011 Go on giffgaff. Best move I ever made. Blimey - just looked on there, blooming good deals!! Just ordered a sim. Whats reception like? 3G?? Link to comment Share on other sites More sharing options...
pedg Posted 4 November, 2011 Share Posted 4 November, 2011 If you go sim only with 3 (or any other phone deal to be honest) worth signing up for quidco first. For the 12 month SIM 300 £10 pound a month contract with 3 you get £54.55 back. Link to comment Share on other sites More sharing options...
Golden Balls Posted 4 November, 2011 Share Posted 4 November, 2011 Only ever heard bad things. Apparently their customer service is the worst Link to comment Share on other sites More sharing options...
hypochondriac Posted 4 November, 2011 Share Posted 4 November, 2011 Blimey - just looked on there, blooming good deals!! Just ordered a sim. Whats reception like? 3G?? Order another one through my referral link (and activate it ) and you get five pounds free credit: http://giffgaff.com/orders/affiliate/hypochondria Reception for me is perfectly fine. Never had any problems. Link to comment Share on other sites More sharing options...
SO16_Saint Posted 4 November, 2011 Author Share Posted 4 November, 2011 Order another one through my referral link (and activate it ) and you get five pounds free credit: http://giffgaff.com/orders/affiliate/hypochondria Reception for me is perfectly fine. Never had any problems. Cheers!! I'll order a new one....! Link to comment Share on other sites More sharing options...
alpine_saint Posted 5 November, 2011 Share Posted 5 November, 2011 Only ever heard bad things. Apparently their customer service is the worst Its the same with 3 here in Austria. My wife went with 3 because we live in a bit of a reception black hole and they seemed to be better round here. But everytime she texted her friends in the UK, she got error messages. She can make phone calls though !! She contacted their customer service who said "That's right, there are 2 countries in the world where we have no understanding about relaying SMSes from Austria, one is Columbia and the other is the UK. Maybe one day we will come to an understanding". My wife pointed out that 3 has a network in the UK, and the customer service said it made no difference, they would need an agreement between the two networks. Bizarre. Link to comment Share on other sites More sharing options...
SO16_Saint Posted 6 November, 2011 Author Share Posted 6 November, 2011 Its the same with 3 here in Austria. My wife went with 3 because we live in a bit of a reception black hole and they seemed to be better round here. But everytime she texted her friends in the UK, she got error messages. She can make phone calls though !! She contacted their customer service who said "That's right, there are 2 countries in the world where we have no understanding about relaying SMSes from Austria, one is Columbia and the other is the UK. Maybe one day we will come to an understanding". My wife pointed out that 3 has a network in the UK, and the customer service said it made no difference, they would need an agreement between the two networks. Bizarre. So your wife, or anyone in Austria, can send a text to someone in Nicaragua or Mozambique or some other third world country, like Greece, but not to the UK? Strange. Mental note - never go to Austria Link to comment Share on other sites More sharing options...
alpine_saint Posted 6 November, 2011 Share Posted 6 November, 2011 So your wife, or anyone in Austria, can send a text to someone in Nicaragua or Mozambique or some other third world country, like Greece, but not to the UK? Strange. Yeah, we are both still having trouble grasping this too. She is so gone as a 3 customer when the minimum contract period is up. Link to comment Share on other sites More sharing options...
Thorpe-le-Saint Posted 6 November, 2011 Share Posted 6 November, 2011 I hope you've gone with Orange. I changed to 3 and then o2 but in hindsight everything about Orange is/was better. Link to comment Share on other sites More sharing options...
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