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Posted

Hopefully someone in admin will come back to me on this (I've already pm'd but had no response).

 

I am changing my email address to an @btinternet.com address, when I visit my settings to do this, I get:

 

 

Unfortunately we do not accept email addresses from your domain name/email provider - in particular, we block access to known "free" email providers to prevent users registering multiple accounts. You will need to enter another address in order to continue - perhaps from your ISP, workplace or college/university. If you think this is done in error, please click here to contact the administrator.

 

 

Perhaps someone in a position of power can contact me.

Ta

DG

Posted
TBF I sent a pm 2 or 3 weeks ago re a general query and have had no response, and again earlier this week with a subscription query and have again had no reply. You could be waiting a while!

 

No wonder people start threads on here with their personal account queries

Posted
Hopefully someone in admin will come back to me on this (I've already pm'd but had no response).

 

I am changing my email address to an @btinternet.com address, when I visit my settings to do this, I get:

 

 

Unfortunately we do not accept email addresses from your domain name/email provider - in particular, we block access to known "free" email providers to prevent users registering multiple accounts. You will need to enter another address in order to continue - perhaps from your ISP, workplace or college/university. If you think this is done in error, please click here to contact the administrator.

 

 

Perhaps someone in a position of power can contact me.

Ta

DG

 

I had the same problem with my Account on here using the @btinternet.com address, I changed it to the BT alternative and used @btopenworld.com and it was fine.

 

You should be able to use the @btopenworld.com one too I believe, try that and see if it works.

Posted
Maybe Internet connection not available on the beach in The West Indies ..... :D

 

Is that where Baj is currently touring?

Posted

I recall my main account was rejected - ...@mac.com.

 

I suppose it's done to exclude people without jobs so that the riff-raff are kept out.

 

Not sure that's worked so well.

Posted
TBF I sent a pm 2 or 3 weeks ago re a general query and have had no response, and again earlier this week with a subscription query and have again had no reply. You could be waiting a while!

Who did you send that to? I've not received anything, and the "admin" account isn't used (and should issue an alert if you try to send a PM to that account).

Posted
Who did you send that to? I've not received anything, and the "admin" account isn't used (and should issue an alert if you try to send a PM to that account).

 

So out of interest, why are .mac accounts blocked? They are certainly not free.

Posted
Who did you send that to? I've not received anything, and the "admin" account isn't used (and should issue an alert if you try to send a PM to that account).

 

Steve. I sent an e-mail through the "Contact Us" page using the "Send e-mail to Forum Administrator" function and I replied to the e-mail that I received on Monday telling me that my subscription was about to expire. There was nothing on the e-mail saying that you were unable to reply.

Posted
Steve. I sent an e-mail through the "Contact Us" page using the "Send e-mail to Forum Administrator" function and I replied to the e-mail that I received on Monday telling me that my subscription was about to expire. There was nothing on the e-mail saying that you were unable to reply.

Ah ok, Baj monitors the Contact Us inbox - he's on holiday at the moment. For any subscription queries, please email subscriptions@saintsweb.co.uk, which I monitor on a (fairly) regular basis - especially around this time of year when the majority of subscriptions are up for renewal!

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