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Attendance for Saturday


willsasaint

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If you buy tickets online and they havent been delievered by matchday, assume you can rock up to TO (queue for ages) and ask for re-prints???

 

Doubt I'll get the 3 quid back - FFS

 

You'll be lucky not to have to pay a £10 reprint charge and a £2 surcharge for troubling the TO staff on the day of a match

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people try and be smug saying haha look there is a big crowd, all you who said tickets are too much and the tax is a detterant are wrong, yet that is missing the point, everyone wants a big crowd, everyone wants the stadium packed every week. Fans who are directly been effected by changes and charges have quite rightly voiced dissent on the matter.

 

For a game like Leeds at home, with the right structure, i am sure we are capable of filling the ground, i also think we could have sold a lot more season tickets if sold differently.

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people try and be smug saying haha look there is a big crowd, all you who said tickets are too much and the tax is a detterant are wrong, yet that is missing the point, everyone wants a big crowd, everyone wants the stadium packed every week. Fans who are directly been effected by changes and charges have quite rightly voiced dissent on the matter.

 

For a game like Leeds at home, with the right structure, i am sure we are capable of filling the ground, i also think we could have sold a lot more season tickets if sold differently.

 

And earlier...The buzz about the place in May was class.

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people try and be smug saying haha look there is a big crowd, all you who said tickets are too much and the tax is a detterant are wrong, yet that is missing the point, everyone wants a big crowd, everyone wants the stadium packed every week. Fans who are directly been effected by changes and charges have quite rightly voiced dissent on the matter.

 

For a game like Leeds at home, with the right structure, i am sure we are capable of filling the ground, i also think we could have sold a lot more season tickets if sold differently.

 

The problem is that the dissent is against reality.

 

I'd like to pay less, naturally but the reality is that I also want to watch my team being competitive in the Championship and having a realistic chance at the PL.

 

That doesn't come by not spending and we've all witnessed what happens if you spend unsustainably.

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As a transactional cost it is not the norm . Booking online at the Odeon Cinema is 75p (or I can avoid it completely by buying my ticket when I actually go). Why are you taking all the fixed costs of running the ticket office and dividing it by the number of online transactions? Surely the fixed costs should be spread across every ticket and not just those purchased online or on the phone. The online charges are so high as they judge that is what they can get away with charging not anything to do with costs actually incurred in performing the transaction. Again I ask you Can you please, please, please explain to me how the £2 charge to deter me from buying a ticket on the day works when my only alternative is paying a £3 'administration' fee for buying it online or over the phone pre match day.

 

Odeon is a rubbish comparison. You pay 75p, go to the cinema, print it off from the machine and go in. They also sell tickets for their many cinemas every night of the week so a lower marginal cost is to be expected. The phone service is outsourced to a third party who provides the service for the opening hours - their costs will reflect this whether they sell zero tickets or 100 tickets an hour.

 

Also the net difference between the cost of the person to answer the phone and the web server to process your order probably isn't that great.

 

The fact is that no-one knows what percentage of the ticket tax goes towards paying the costs. The costs are however greater than just a lick and a stamp. If they were a tenner I'd agree with you but there in keeping with what the rest of the ticket selling industry charges.

 

Personally I'd prefer it was hidden in the ticket cost, penalising everyone, just to shut you ****ers up... :)

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The phone service is outsourced to a third party who provides the service for the opening hours - their costs will reflect this whether they sell zero tickets or 100 tickets an hour.

 

What sort of company outsources a small part of it's business at such a large cost that forces it's product prices to increase by over 10%

 

The fact is that no-one knows what percentage of the ticket tax goes towards paying the costs. The costs are however greater than just a lick and a stamp. If they were a tenner I'd agree with you but there in keeping with what the rest of the ticket selling industry charges.

 

I do know that it's the same online system we've had for over 5 years and no previous regime found the cost so great that they had to hike ticket prices by £3. Just because Ryanair, Ticketmaster etc get away with ridiculous overcharging because fools and their money are easily parted doesn't make it right.

 

 

Personally I'd prefer it was hidden in the ticket cost, penalising everyone, just to shut you ****ers up... :)

 

But then it wouldn't be hidden and people wouldn't be unfairly penalised because they can't get to SMS during working hours. And we wouldn't have the £2 detterent charge that doesn't actually deter very many people.

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What sort of company outsources a small part of it's business at such a large cost that forces it's product prices to increase by over 10%

 

The sort that wants flexible resources. If it was just Sid and Mary in the ticket office answering telephones then you'd have a long wait to get through for popular tickets. By outsourcing you can flex up when you need people, flex down when you don't.

 

I do know that it's the same online system we've had for over 5 years and no previous regime found the cost so great that they had to hike ticket prices by £3. Just because Ryanair, Ticketmaster etc get away with ridiculous overcharging because fools and their money are easily parted doesn't make it right.

 

Let's be clear it is a transaction charge, not a per ticket cost. Yes if you only buy one ticket it is 10%, but I'd guess most buy 2 or more. If it is baked into the cost (because they ain't doing it for free) then if you buy 10 tickets you are subsidising people buying less. It's fairer and clearer than being inside the face value price.

 

But then it wouldn't be hidden and people wouldn't be unfairly penalised because they can't get to SMS during working hours. And we wouldn't have the £2 detterent charge that doesn't actually deter very many people.

 

Not sure I understand the double negative. You're not being unfairly penalised, you are paying a premium for allowing you to order from your sofa. That premium includes the person to answer the phone, the system to process it, the person to stuff the envelope, the credit card fee and the postie to deliver it.

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Mate of mine has been working at sms all week and was told on Wednesday that we'd sold 28k. Also told that Millwall will be a sell out. And the pitch looks amazing apparently lol.

no...this cant be..NC has got it ALL WRONG and we will probably get 22k if we are lucky...NC has no idea

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The sort that wants flexible resources. If it was just Sid and Mary in the ticket office answering telephones then you'd have a long wait to get through for popular tickets. By outsourcing you can flex up when you need people, flex down when you don't.

 

Excuse me for being stupid but why were some people waiting on the phone for hours to renew their season ticket when we've paid so heavily to get such a premium service.

 

Let's be clear it is a transaction charge, not a per ticket cost. Yes if you only buy one ticket it is 10%, but I'd guess most buy 2 or more. If it is baked into the cost (because they ain't doing it for free) then if you buy 10 tickets you are subsidising people buying less. It's fairer and clearer than being inside the face value price.

 

And if someone only buys one ticket they are charged an amount that is greater than the £2 that the club annouces would deter people buying on the day. Then again i suppose the deterrent factor does work because I have decided to watch the Leeds game on TV so the club trying to screw an extra £3 out of me has cost them £30

 

 

 

Not sure I understand the double negative. You're not being unfairly penalised, you are paying a premium for allowing you to order from your sofa. That premium includes the person to answer the phone, the system to process it, the person to stuff the envelope, the credit card fee and the postie to deliver it.

 

And for a similar cost Tescos allow me to order my shopping from my sofa, pack it neatly into bags,the credit card fee and a driver to deliver it personally to my door at a time of my choosing. I wonder which process is more labour intensive and who wants my business most

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why do fans wait for hours getting england tickets, glastonbury tickets, take that tickets..???

as for tesco...that is up to them....it is up to you to buy a saints ticket or not

 

I booked my holiday and was charge £25 booking fee.....and they had the front to tell me to print my own tickets..

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http://www.telegraph.co.uk/sport/football/competitions/championship/8686416/Henry-Winter-short-sighted-football-Leagues-are-shooting-themselves-in-the-foot.html

 

Henry Winter reports from Forest about the press dispute...."After a 40-minute queue, I bought a ticket (£25 with a £2 administration fee)". So clearly we are not the only ones

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