JRM Posted 1 August, 2011 Share Posted 1 August, 2011 average in our playoff season was 23500. The Leeds game was over 30k, but it was a decisive match. Its holiday time, prices have gone up, and championship football just isn't a huge draw. If you want big gates every week, sell lots of STs..ask Norwich or Derby. agreed. and look at Brighton as an example of what can be achieved with fan friendly deals, good marketing and customer service. 18k guaranteed already they will sell out every home game. Link to comment Share on other sites More sharing options...
dronskisaint Posted 1 August, 2011 Share Posted 1 August, 2011 Increase prices, remove concessions, impose ticket tax so what do you expect? Add to that the game on television at silly kick-off times and in the middle of the school holidays and it's no surpise, really. I guess I'd be expecting an apology if the crowd was whatever is deemed to be a healthy one....for me over 25k is probably good on a day when it's on Sky and a lot of people will be away on holiday? Link to comment Share on other sites More sharing options...
dune Posted 1 August, 2011 Share Posted 1 August, 2011 Ring up for tickets and pay the ticket tax, or leave it until the day and pay the stadium tax. mmmm. I think i'll watch it on SKY. Link to comment Share on other sites More sharing options...
Matthew Le God Posted 1 August, 2011 Share Posted 1 August, 2011 Ring up for tickets and pay the ticket tax, or leave it until the day and pay the stadium tax. mmmm. I think i'll watch it on SKY. Or you could buy the tickets before the day of the game and pay no "stadium/ticket tax" at all. Link to comment Share on other sites More sharing options...
The9 Posted 1 August, 2011 Share Posted 1 August, 2011 Or you could buy the tickets before the day of the game and pay no "stadium/ticket tax" at all. If you live close enough that you're not paying petrol tax... Link to comment Share on other sites More sharing options...
Matthew Le God Posted 1 August, 2011 Share Posted 1 August, 2011 If you live close enough that you're not paying petrol tax... Get a friend/relative to buy them and then buy match tickets in advance when you are at the stadium for another match. Or get a season ticket. Link to comment Share on other sites More sharing options...
dune Posted 1 August, 2011 Share Posted 1 August, 2011 Or you could buy the tickets before the day of the game and pay no "stadium/ticket tax" at all. Thankyou for that, but if it's alright with you i'll go when I feel like it. The Ryan air practices used by the club now have ensured that I have no loyalty to supporting the club regularly. Link to comment Share on other sites More sharing options...
hutch Posted 1 August, 2011 Share Posted 1 August, 2011 agreed. and look at Brighton as an example of what can be achieved with fan friendly deals, good marketing and customer service. 18k guaranteed already they will sell out every home game. Reduce our capacity to 22.5k and I think we would too Link to comment Share on other sites More sharing options...
Matthew Le God Posted 1 August, 2011 Share Posted 1 August, 2011 Thankyou for that, but if it's alright with you i'll go when I feel like it. Don't complain then, as there is a simple solution, which you refuse to do. Link to comment Share on other sites More sharing options...
dune Posted 1 August, 2011 Share Posted 1 August, 2011 Don't complain then. Who are you to dictate to me? Link to comment Share on other sites More sharing options...
The9 Posted 1 August, 2011 Share Posted 1 August, 2011 Get a friend/relative to buy them and then buy match tickets in advance when you are at the stadium for another match. Or get a season ticket. Pfff, and sit in the idiot queues for people who buy tickets before and after match days ? No thanks. As for "get an ST", I've got one - though if I want to go to away matches I STILL have to pitch up to the ground or pay some random tax, and there's been a noticeable increase in away ticket sales starting on Mondays, just too late to pick them up at a weekend home game even if I wanted to. Gone are the days of logging in online and just clicking a few buttons, using the card and getting the thing through the post like practically every other purchase I've made in the last 10 years, because we just don't DO customer service at Saints any more. Link to comment Share on other sites More sharing options...
Matthew Le God Posted 1 August, 2011 Share Posted 1 August, 2011 Who are you to dictate to me? Someone that if in your position would take note of the solution to your problem and use it, instead of endlessly complaining about an avoidable issue. Link to comment Share on other sites More sharing options...
benjii Posted 1 August, 2011 Share Posted 1 August, 2011 Ring up for tickets and pay the ticket tax, or leave it until the day and pay the stadium tax. mmmm. I think i'll watch it on SKY. Most people have a friend or two. If you book with a friend or two the booking fee will be cheaper each than the matchday surcharge. Hth. Link to comment Share on other sites More sharing options...
100%Red&White Posted 1 August, 2011 Share Posted 1 August, 2011 However many are there on Saturday, unfortunately too many will just sit there open-mouthed watching the noisy leeds support. 3k of them are going to have quite an impact on the atmosphere - especially after an entire day on the lash - and will give their side a big lift. Make a racket Saints fans for all of us watching miles away! Link to comment Share on other sites More sharing options...
dune Posted 1 August, 2011 Share Posted 1 August, 2011 Someone that if in your position would take note of the solution to your problem and use it, instead of endlessly complaining about an avoidable issue. The issue is that the club are engaging in last decade business practices at a time when peoples disposable incomes have shrunk. The Ryan model is increasingly despised and the club would be better off re-engaging with the fanbase and not being seen to be only interested in ripping us off. Link to comment Share on other sites More sharing options...
The9 Posted 1 August, 2011 Share Posted 1 August, 2011 Someone that if in your position would take note of the solution to your problem and use it, instead of endlessly complaining about an avoidable issue. The point is that it was avoidable for the previous 10 years at St Mary's because the club had the balance of cost and customer service just about right. Every match now is a pointless hassle - even getting a season ticket for most people involved a trip to the TO, paying to park, queuing, paying for the ST, leaving without it, getting no notification from the club that it was available, finding out for themselves, traipsing back down there to pay to park, queue and collect it. Then for some people the charade of checking it, discovering they didn't have matches 1-8, and as advised by the club initially, traipsing BACK to the TO to collect a new/replacement one and handing back over the other one, or not, depending on what mood the TO staff were in that day. Absolutely pathetic service. I don't agree with dune often, but he's right that they are pushing their luck as far as goodwill goes. Link to comment Share on other sites More sharing options...
dune Posted 1 August, 2011 Share Posted 1 August, 2011 and there's been a noticeable increase in away ticket sales starting on Mondays, just too late to pick them up at a weekend home game even if I wanted to. A pure coincidence. I'm sure Matthew Le God will have an answer for this. He knows everything else. Link to comment Share on other sites More sharing options...
welshsaint92 Posted 1 August, 2011 Share Posted 1 August, 2011 22,000 is very poor considering over 3,000 Leeds fans will be in attendance. It shouldn't matter if its on Tele, the kick off time is decent and could have been worse. The fact that it's on tele matter's to me. I was going to go until they changed it to a TV game. I live in Cardiff and i would rather save the £100+ the day would cost me, watch it at home for free and then use that money to come down an watch us play Milwall or Forest. Link to comment Share on other sites More sharing options...
dune Posted 1 August, 2011 Share Posted 1 August, 2011 The point is that it was avoidable for the previous 10 years at St Mary's because the club had the balance of cost and customer service just about right. Every match now is a pointless hassle - even getting a season ticket for most people involved a trip to the TO, paying to park, queuing, paying for the ST, leaving without it, getting no notification from the club that it was available, finding out for themselves, traipsing back down there to pay to park, queue and collect it. Then for some people the charade of checking it, discovering they didn't have matches 1-8, and as advised by the club initially, traipsing BACK to the TO to collect a new/replacement one and handing back over the other one, or not, depending on what mood the TO staff were in that day. Absolutely pathetic service. I don't agree with dune often, but he's right that they are pushing their luck as far as goodwill goes. You forget to add paying to park to collect a new/replacement one after the c/ck up. Link to comment Share on other sites More sharing options...
solentstars Posted 1 August, 2011 Share Posted 1 August, 2011 agreed. and look at Brighton as an example of what can be achieved with fan friendly deals, good marketing and customer service. 18k guaranteed already they will sell out every home game. i agree but some fans still think everything is great despite having useless customer service and strange behaviour from the club. i expect 24 to 26,ooo on saturday. Link to comment Share on other sites More sharing options...
The9 Posted 1 August, 2011 Share Posted 1 August, 2011 You forget to add paying to park to collect a new/replacement one after the c/ck up. Yeah, I know, I have assumed that the queues will be shorter for that journey than the parking escapades of the previous two visits in peak ST time. I've actually taken to shuttling between car parks on a 15 minute basis when I go there now. And not buying as many Saints products because I refuse to pay the surcharges and no longer stay in the shop for long enough to consider whether I'm going to buy daft Saints things I probably shouldn't. I just don't. Link to comment Share on other sites More sharing options...
Whitey Grandad Posted 1 August, 2011 Share Posted 1 August, 2011 I guess I'd be expecting an apology if the crowd was whatever is deemed to be a healthy one....for me over 25k is probably good on a day when it's on Sky and a lot of people will be away on holiday? Indeed, we are all getting a bit previous. I was just getting my retaliation in first. Link to comment Share on other sites More sharing options...
solentstars Posted 1 August, 2011 Share Posted 1 August, 2011 The point is that it was avoidable for the previous 10 years at St Mary's because the club had the balance of cost and customer service just about right. Every match now is a pointless hassle - even getting a season ticket for most people involved a trip to the TO, paying to park, queuing, paying for the ST, leaving without it, getting no notification from the club that it was available, finding out for themselves, traipsing back down there to pay to park, queue and collect it. Then for some people the charade of checking it, discovering they didn't have matches 1-8, and as advised by the club initially, traipsing BACK to the TO to collect a new/replacement one and handing back over the other one, or not, depending on what mood the TO staff were in that day. Absolutely pathetic service. I don't agree with dune often, but he's right that they are pushing their luck as far as goodwill goes. i agree that makes you wonder what wally is making these silly decisions.its about time they got a professional in who understands fans rather than p iss of supporters over petty practises, Link to comment Share on other sites More sharing options...
dune Posted 1 August, 2011 Share Posted 1 August, 2011 i agree that makes you wonder what wally is making these silly decisions.its about time they got a professional in who understands fans rather than **** them of over petty practises Cheerio Nicola. Link to comment Share on other sites More sharing options...
The9 Posted 1 August, 2011 Share Posted 1 August, 2011 i agree that makes you wonder what wally is making these silly decisions.its about time they got a professional in who understands fans rather than p iss of supporters over petty practises, Especially when they simultaneously hand out duplicate ST vouchers willy-nilly, which is as inefficient and costly as it is potentially dangerous. I've been waiting ages to use that phrase. Link to comment Share on other sites More sharing options...
saintscottofthenortham Posted 1 August, 2011 Share Posted 1 August, 2011 The point is that it was avoidable for the previous 10 years at St Mary's because the club had the balance of cost and customer service just about right. Every match now is a pointless hassle - even getting a season ticket for most people involved a trip to the TO, paying to park, queuing, paying for the ST, leaving without it, getting no notification from the club that it was available, finding out for themselves, traipsing back down there to pay to park, queue and collect it. Then for some people the charade of checking it, discovering they didn't have matches 1-8, and as advised by the club initially, traipsing BACK to the TO to collect a new/replacement one and handing back over the other one, or not, depending on what mood the TO staff were in that day. Absolutely pathetic service. I don't agree with dune often, but he's right that they are pushing their luck as far as goodwill goes. I obviously got off lightly. I think the fact I knew last season had finished and that a new one was due to start, I knew to look out for Season Ticket news. I then went down to the ticket office, parked straight across from the TO on the road, walked straight up to the window, handed over £465 then walked away having been told that my ST would be sent to me in the post within 2 weeks. It arrived, me happy. For those that had duff ones sent out, the TO will send them out in post to save hassle. It's only hard work for those that want to make it so. If you don't want to pay Car Park fee's, don't park in a Car Park that charges. Simples. Link to comment Share on other sites More sharing options...
The9 Posted 1 August, 2011 Share Posted 1 August, 2011 FWIW I think around 25k is about to be expected. Though the throng attending the South City Si Wedding of The Year at lunchtime is surely going to have some impact on the attendance, I think maybe a few hundred will be pitching up at the evening do instead of the match... it's a logistical nightmare for me to fit two "dress smart" occasions around an early evening match and a trip to the New Forest for a start. Link to comment Share on other sites More sharing options...
solentstars Posted 1 August, 2011 Share Posted 1 August, 2011 Especially when they simultaneously hand out duplicate ST vouchers willy-nilly, which is as inefficient and costly as it is potentially dangerous. I've been waiting ages to use that phrase. yes great service and don,t forget to bring your passport or birth certificate to prove who you are again:lol: what a joke Link to comment Share on other sites More sharing options...
The9 Posted 1 August, 2011 Share Posted 1 August, 2011 I obviously got off lightly. I think the fact I knew last season had finished and that a new one was due to start, I knew to look out for Season Ticket news. I then went down to the ticket office, parked straight across from the TO on the road, walked straight up to the window, handed over £465 then walked away having been told that my ST would be sent to me in the post within 2 weeks. It arrived, me happy. For those that had duff ones sent out, the TO will send them out in post to save hassle. It's only hard work for those that want to make it so. If you don't want to pay Car Park fee's, don't park in a Car Park that charges. Simples. You did indeed get off lightly. As I did, getting all the STs posted to a mate, with mine luckily not lacking any tickets, and finding a convenient person with a blue badge so we could park on the double yellows right outside in a particularly effective fingers up to the stupid car parking policy when we went to pay. I also stuck it on a 0% interest credit card to bypass their efforts at an instalment plan. By the time we'd left (28 minutes later) there were 8 others risking the double yellows to avoid the fees too. Not everyone was as lucky, or got anything resembling decent service, which was kind of the point. In fact even in your case the visit to the club to hand over the money was utterly unnecessary and could have been done online perfectly easily at negligible cost to either party. I did also forget to mention the scores of people who weren't told by the TO when they were able to collect the STs and duly made extra journeys to the club on the off-chance they were ready only to be told they'd have to come back again. Again, completely avoidable and purely an inconvenience put in place by the club for no obvious reason. Link to comment Share on other sites More sharing options...
CFSFC Posted 1 August, 2011 Share Posted 1 August, 2011 Ring up for tickets and pay the ticket tax, or leave it until the day and pay the stadium tax. mmmm. I think i'll watch it on SKY. This does make me laugh... If you phone up and book say 2x Tickets for Leeds, and maybe 2/3 other future tickets you'd end up paying 50p per ticket which is nothing. Enjoy watching it on Sky. Link to comment Share on other sites More sharing options...
The9 Posted 1 August, 2011 Share Posted 1 August, 2011 This does make me laugh... If you phone up and book say 2x Tickets for Leeds, and maybe 2/3 other future tickets you'd end up paying 50p per ticket which is nothing. Enjoy watching it on Sky. It's not nothing, it's 50p. There are 46 matches in the League this season, plus a few Cup games... and its not 50p anyway, it's a couple (or a few) quid minus however you can best minimise it. Link to comment Share on other sites More sharing options...
CFSFC Posted 1 August, 2011 Share Posted 1 August, 2011 The point is that it was avoidable for the previous 10 years at St Mary's because the club had the balance of cost and customer service just about right. Every match now is a pointless hassle - even getting a season ticket for most people involved a trip to the TO, paying to park, queuing, paying for the ST, leaving without it, getting no notification from the club that it was available, finding out for themselves, traipsing back down there to pay to park, queue and collect it. Then for some people the charade of checking it, discovering they didn't have matches 1-8, and as advised by the club initially, traipsing BACK to the TO to collect a new/replacement one and handing back over the other one, or not, depending on what mood the TO staff were in that day. Absolutely pathetic service. I don't agree with dune often, but he's right that they are pushing their luck as far as goodwill goes. Because fans ripped the club off by getting childs season tickets or claiming to have not received there season tickets... Can you blame them? Link to comment Share on other sites More sharing options...
Sour Mash Posted 1 August, 2011 Share Posted 1 August, 2011 This does make me laugh... If you phone up and book say 2x Tickets for Leeds, and maybe 2/3 other future tickets you'd end up paying 50p per ticket which is nothing. Enjoy watching it on Sky. He's got a bit of a point though. For various reasons some people only buy (or can buy) one ticket at a time - the current set-up hardly encourages them to attend if they're waivering. Link to comment Share on other sites More sharing options...
The9 Posted 1 August, 2011 Share Posted 1 August, 2011 Because fans ripped the club off by getting childs season tickets or claiming to have not received there season tickets... Can you blame them? Did they ? People you know then, because it's the first time it's been mentioned on here... and is that really the appropriate response from the club ? "A tiny minority of people have tried to con our badly thought-out system," "Right, let's penalise everyone and make it annoying to get tickets, that certainly won't be cutting off our nose to spite our face...". Link to comment Share on other sites More sharing options...
suewhistle Posted 1 August, 2011 Share Posted 1 August, 2011 She said they're going quickly, and that if its not a sellout it'll be very close to one. Sure this is more likely than 22k. People would prefer to believe 22k and moan, although I have to agree that the marketing has been p-poor. I'm going so 1 more than usual: ticket bought by a mate so I have to pay him a 1 pint ticket tax... Link to comment Share on other sites More sharing options...
solentstars Posted 1 August, 2011 Share Posted 1 August, 2011 You did indeed get off lightly. As I did, getting all the STs posted to a mate, with mine luckily not lacking any tickets, and finding a convenient person with a blue badge so we could park on the double yellows right outside in a particularly effective fingers up to the stupid car parking policy when we went to pay. I also stuck it on a 0% interest credit card to bypass their efforts at an instalment plan. By the time we'd left (28 minutes later) there were 8 others risking the double yellows to avoid the fees too. Not everyone was as lucky, or got anything resembling decent service, which was kind of the point. In fact even in your case the visit to the club to hand over the money was utterly unnecessary and could have been done online perfectly easily at negligible cost to either party. I did also forget to mention the scores of people who weren't told by the TO when they were able to collect the STs and duly made extra journeys to the club on the off-chance they were ready only to be told they'd have to come back again. Again, completely avoidable and purely an inconvenience put in place by the club for no obvious reason. yep that sounds about right Link to comment Share on other sites More sharing options...
RedArmy Posted 1 August, 2011 Share Posted 1 August, 2011 Where are the missing 8,000 that went to the Walsall game? 22k would be embarrassing. Link to comment Share on other sites More sharing options...
The9 Posted 1 August, 2011 Share Posted 1 August, 2011 Where are the missing 8,000 that went to the Walsall game? 22k would be embarrassing. On holiday of course. Definitely not also being put off by ticketing policies... Link to comment Share on other sites More sharing options...
JustMike Posted 1 August, 2011 Share Posted 1 August, 2011 is there any football we can all moan about yet? Roll on Saturday! Link to comment Share on other sites More sharing options...
CFSFC Posted 1 August, 2011 Share Posted 1 August, 2011 Did they ? People you know then, because it's the first time it's been mentioned on here... and is that really the appropriate response from the club ? "A tiny minority of people have tried to con our badly thought-out system," "Right, let's penalise everyone and make it annoying to get tickets, that certainly won't be cutting off our nose to spite our face...". Yeah i know people who do it, quite a few. Do i blame them not really, surely its the same for anything though isnt it? First time car drivers pay higher becuase previous people crash. I pay more tax because others fake the system. Thats life, deal with it. Link to comment Share on other sites More sharing options...
Saints foreva Posted 1 August, 2011 Share Posted 1 August, 2011 Where are the missing 8,000 that went to the Walsall game? 22k would be embarrassing. Probably waiting for the home game vs Pompey... Link to comment Share on other sites More sharing options...
scotty Posted 1 August, 2011 Share Posted 1 August, 2011 Judging by the available seats when I got mine today in westquay, I'd be surprised if it wasnt somewhere closer to a sellout than the damp squib some are predicting. First game back in the c/ship and all that, couple of new players, there werent many seats to choose from in the 36/37/38 area. I know its on sky but its not the same as being there. Link to comment Share on other sites More sharing options...
Dibden Purlieu Saint Posted 1 August, 2011 Share Posted 1 August, 2011 *****, *****, moan, moan, yawn yawn. I'm going Saturday, coming down from Weybridge, paid the ticket tax. I got over it pretty darn quickly. Link to comment Share on other sites More sharing options...
JRM Posted 1 August, 2011 Share Posted 1 August, 2011 *****, *****, moan, moan, yawn yawn. I'm going Saturday, coming down from Weybridge, paid the ticket tax. I got over it pretty darn quickly. do you want a medal? i think you're missing the point that people being critical don't want to see an empty ground, they want it full and with a good atmosphere, so everyone wants the same thing. i reckon we could have a decent crowd as the ticket office rarely get it right when they say how many have been sold. is it database only which is normally the case when the away team sells out to stop them going in the home end? Link to comment Share on other sites More sharing options...
merrimd Posted 1 August, 2011 Share Posted 1 August, 2011 Where are the missing 8,000 that went to the Walsall game? 22k would be embarrassing. Why on earth would you be embarrassed by the amount of people turning up to watch a football match! I really, really dont get it! Link to comment Share on other sites More sharing options...
Mowgli Posted 1 August, 2011 Share Posted 1 August, 2011 Oh FFS - whoever started this off by expressing the view that there would only 22,000 on Saturday - see what you started!!!! ;~) If I express the view that it will be a sell out will there be loads of people coming on and congratulating the club on good marketing and back slapping the fans for good support? Of course not, there would be the usual moany minnies complaining about how plastic fans stop propper fans getting tickets. People are moaning about a small admin charge that costs less than one tenth of what they throw down their neck on a Friday night. Why not wait until we know what the attendance was and then we can comment with some authority. Having said that - it was a good read lol... Link to comment Share on other sites More sharing options...
trousers Posted 1 August, 2011 Share Posted 1 August, 2011 Why on earth would you be embarrassed by the amount of people turning up to watch a football match! I really, really dont get it! Football's really really important. Dontcha know? Link to comment Share on other sites More sharing options...
JRM Posted 1 August, 2011 Share Posted 1 August, 2011 Why on earth would you be embarrassed by the amount of people turning up to watch a football match! I really, really dont get it! the very fact you've said that shows you have no concept of fan culture and probably don't have many mates who follow other clubs on a regular basis. Of all my pals who go regularly whenever we discuss games / away trips usual discussion would involve how many we took to x away game, with pride of shame coming from the answer, like my luton mate virtually proving to fulham that despite being 5 divisions below them still matched them for average away attendance Link to comment Share on other sites More sharing options...
Turkish Posted 1 August, 2011 Share Posted 1 August, 2011 The point is that it was avoidable for the previous 10 years at St Mary's because the club had the balance of cost and customer service just about right. Every match now is a pointless hassle - even getting a season ticket for most people involved a trip to the TO, paying to park, queuing, paying for the ST, leaving without it, getting no notification from the club that it was available, finding out for themselves, traipsing back down there to pay to park, queue and collect it. Then for some people the charade of checking it, discovering they didn't have matches 1-8, and as advised by the club initially, traipsing BACK to the TO to collect a new/replacement one and handing back over the other one, or not, depending on what mood the TO staff were in tha day. Absolutely pathetic service. I don't agree with dune often, but he's right that they are pushing their luck as far as goodwill goes. Mine didn't. It was a simple and dare i say it, delightful mornings shopping. went down to SMS Saturday morning, parked in one of the many spaces opposite the car park in Britannia Road, skipped merrily across he road safe in the knowledge that I had saved a pound. Got to the ticket office, let the bloke who arrived in front of me go first as he had parked in the car park so he too could avoid the charges. Paid for my season ticket received a complete book and strolled back to my car unchallenged with a full season ticket and having beaten the system. Turkish 2 cortese 0 And another example of the benefits of not desperately needing to pay for something ling before you need it. Link to comment Share on other sites More sharing options...
Andoverian Posted 1 August, 2011 Share Posted 1 August, 2011 Increase prices, remove concessions, impose ticket tax so what do you expect? Add to that the game on television at silly kick-off times and in the middle of the school holidays and it's no surpise, really.Absolutely correct Whitey Link to comment Share on other sites More sharing options...
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