Thedelldays Posted 18 July, 2011 Share Posted 18 July, 2011 I am supposed to be getting 10mb BB...and with virgin its usually very good.. having phoned them they cant find a problem...but all of a sudden I am lucky if I get half a meg on all the various speed tests I do.. HELP..!!!! Link to comment Share on other sites More sharing options...
S-Clarke Posted 18 July, 2011 Share Posted 18 July, 2011 (edited) By the subject I guess you connect via wireless? are you using their ''Superhub'' device? One thing you can do is try connecting your Laptop/PC directly to the router via ethernet, and then do a speedtest via this method. I've had connection issues with virgin before (both wireless and wired) and they could never detect anything from their side. It got so bad that I had to ditch them in the end, from 50mb....to 5mb ADSL. Edited 18 July, 2011 by S-Clarke Link to comment Share on other sites More sharing options...
Thedelldays Posted 18 July, 2011 Author Share Posted 18 July, 2011 yes..that is the beast..never had a problem till now....fuking annoying Link to comment Share on other sites More sharing options...
S-Clarke Posted 18 July, 2011 Share Posted 18 July, 2011 yes..that is the beast..never had a problem till now....fuking annoying Check this post as well DD - may be of some help. http://community.virginmedia.com/t5/Wireless/Super-Hub-Wireless-Issues-FAQ/td-p/361803 Link to comment Share on other sites More sharing options...
Thedelldays Posted 18 July, 2011 Author Share Posted 18 July, 2011 ah cheers mate... logged into the router and the channel was stuck on channel 13..put it back to auto and getting over 9mb again Link to comment Share on other sites More sharing options...
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