Setting up a wireless connection on a new laptop

[Barney Trubble]

I'm trying to set up the wireless broadband onto my new laptop. I can see the network connection that I want to connect to but it just won't allow me.

 

It asks me for the 'network security key', which I have, but when I input this key, it still won't connect anyway. The security key is correct.

 

The internet/wireless connections are working, as my existing laptop is working fine, I just can't get the new laptop to connect wirelessly.

 

Any suggestions?

[Crab Lungs]

Hmmmm.... whose the internet connection with? Have you checked on your router for the key and done all the other stuff like caps lock/case sensitive etc?

[Barney Trubble]

Virgin media.....I have ensured the keys are input correctly, some lowercase, some upper and numbers etc.

 

I have reset the router and tried to input the network security key again but to no avail.

 

As I say, the older laptop is connected fine to the router[hence being able to post this]

 

I just get the message 'Network security key mismatch'

[Crab Lungs]

Ah ha ok... and the router type? Netgear, Belkin?

[Crab Lungs]

Try typing into your old laptop: 192.168.1.1

 

username: virgin

password: password

 

Then go to > wireless settings > pre-shared key

 

That should be what you're looking for, let me know how you get on!

[Barney Trubble]

Thanks Crabby....all firing now. ta dude

[Crab Lungs]

Thanks Crabby....all firing now. ta dude

 

No probs!