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Posted
normal business models don't apply in football though - its not like getting fed up with customer service at Debenhams so you go to John Lewis, you are hardly likely to go and get a fratton park season ticket due to their better OS!

 

No, but you might decide just to watch Jeff Stelliing and co. on a Saturday afternoon, particularly if the price increase is a bit steep.

 

I really think it's a p1ss poor way to treat your customers.

Posted
No, but you might decide just to watch Jeff Stelliing and co. on a Saturday afternoon, particularly if the price increase is a bit steep.

 

I really think it's a p1ss poor way to treat your customers.

 

I wouldn't miss our promotion season from the Championship for any reason (i'm aware it may be a few years away yet) but I may end up having to just watch SSN when we spend a while in the Prem and prices get too much. The JCLs will have my seat then.

Posted
they know if the team is winning and playing good football etc the fans will follow - so it pretty much does!

 

 

 

doubt the timing or manner of the announcement will financially impact on the club at all

 

Not specifically this delay but the general lack of communication that people have commented on of late may leave a bad taste in some mouths... My point is that good communication and most of the other simple things that make your fans happy are often not carried out by saints and doing them would only make people love the club even more and be more inclined to throw money into it...

 

I could understand it if the things we cry out for made their work a lot harder or cost them money but it's just elements of good customer service most of the time.

Posted
Not specifically this delay but the general lack of communication that people have commented on of late may leave a bad taste in some mouths... My point is that good communication and most of the other simple things that make your fans happy are often not carried out by saints and doing them would only make people love the club even more and be more inclined to throw money into it...

 

don't see it personally. 'Nice to do rather' than 'need to do' when things are going well.

Posted
Not specifically this delay but the general lack of communication that people have commented on of late may leave a bad taste in some mouths... My point is that good communication and most of the other simple things that make your fans happy are often not carried out by saints and doing them would only make people love the club even more and be more inclined to throw money into it...

Even in an industry such as football where loyalty is much stronger, people **** off their customer base at their peril. The club has a hell of a lot of goodwill among the fanbase right now, and rightly so, but most people still won't appreciate being treated like complete mugs. I don't understand the point in saying ST details will be released tonight and then not doing so - it serves no purpose to anyone. Intentionally or otherwise, it's misleading, and clearly plenty of people have stayed up tonight to get the details as soon as they're released.

 

Half-decent communication really doesn't take a great deal of time or effort.

Posted

I am going to write a very strongly worded haiku to try and convey my emotions on this subject.

 

We wait avidly,

For news of season tickets,

How much longer, please?

 

OR

 

Prices still unknown,

How long shall we all suffer,

Please f*cking tell me.

Posted
Even in an industry such as football where loyalty is much stronger, people **** off their customer base at their peril. The club has a hell of a lot of goodwill among the fanbase right now, and rightly so, but most people still won't appreciate being treated like complete mugs. I don't understand the point in saying ST details will be released tonight and then not doing so - it serves no purpose to anyone. Intentionally or otherwise, it's misleading, and clearly plenty of people have stayed up tonight to get the details as soon as they're released.

 

Half-decent communication really doesn't take a great deal of time or effort.

 

Couldnt have put it better myself, and didn't :)

Posted
Even in an industry such as football where loyalty is much stronger, people **** off their customer base at their peril. The club has a hell of a lot of goodwill among the fanbase right now, and rightly so, but most people still won't appreciate being treated like complete mugs. I don't understand the point in saying ST details will be released tonight and then not doing so - it serves no purpose to anyone. Intentionally or otherwise, it's misleading, and clearly plenty of people have stayed up tonight to get the details as soon as they're released.

 

Half-decent communication really doesn't take a great deal of time or effort.

 

Quite right.

Posted
I am going to write a very strongly worded haiku to try and convey my emotions on this subject.

 

We wait avidly,

For news of season tickets,

How much longer, please?

 

OR

 

Prices still unknown,

How long shall we all suffer,

Please f*cking tell me.

 

It doesn't even rhyme, you been on the cider again?

Posted
It doesn't even rhyme, you been on the cider again?

 

Haikus don't rhyme - you obviously have little understanding of Japanese culture. And yes, I have been on the cider...

Posted
How easy is it to move my season ticket? I'm guessing it isn't difficult for them and I can do it in the first window of season ticket renewal sales?

 

Yes, I believe so. A friend of mine moved into the family enclosure to join us all last year.

Posted

So they played a game to get our local paper holding the print to announce the season ticket prices?

 

thats bloody childish, not only have you ****ed off the echo but a few hundred fans as well.

Posted
Hamster has no grip,

On what a true Haiku is,

Pity him, Saints Web.

 

Our late night forays

Leave no sanity for us

Let us call time, Bed.

Posted

Seems sibley and Sony went to the same "how to treat your customers" course..

 

Only thing worse than putting that original statement out there is not putting another one out to update people when you know it's not going to happen anymore....

 

Jordansibley "The difficult I do at once. The impossible takes a bit longer, but the easy you can forget"

Posted

I'm tempted to ask what the f this Haiku nonsense is really about but reckon I can wait for my grandson to wake in about 7 hours and ask him to have a go, they would surley be better than any of the sh1te that you idiots have come up with.

Posted (edited)
I'm tempted to ask what the f this Haiku nonsense is really about but reckon I can wait for my grandson to wake in about 7 hours and ask him to have a go, they would surley be better than any of the sh1te that you idiots have come up with.

 

Be still there Hamster

For East Kent is now calling

Deal are below Margate.

Edited by Colinjb
Posted
Be still there Hamster

For East Kent is now calling

Deal are below Margate.

 

Your bad Margate boy

Deal has two syllables

Try again, or don't

 

What do i win?

Posted
Your bad Margate boy

Deal has two syllables

Try again, or don't

 

What do i win?

 

You win this revised edition:

 

Be still there Hamster

For East Kent is now calling

Deal are sub 'Gate.

Posted
Colinjb likes this.

 

Really? You're not taking the **** are you?

 

You see I failed [sic] at school and always suspected that I could have wiped the floor with those toffs at Univarsity had I been cleverer. Now I is.

Posted
So I presume this Sibley was being a **** and that I should stop waiting and go to bed?

 

That's crap Griffo

 

If a thicko comprehensive tool like I can do it, then you should too. Try again mate

Posted
Really? You're not taking the **** are you?

 

You see I failed [sic] at school and always suspected that I could have wiped the floor with those toffs at Univarsity had I been cleverer. Now I is.

 

Me downtread? Never.

Not in a million years.

Sarcasm works well.

 

;)

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