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Windows 7 problem


mightysaints
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This is driving me mad. Just updated from Vista to Win 7. The second hard drive comes up on the bios start up screen but when windows kicks in its just not there. I had a look at Disk management but its not shown there either. I have re booted with the drive disconnected and then re booted again with it connected thinking that windows would see it but this dos not work either

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Normally because windows 7 hasn't assigned a drive letter to the second hard drive but something for it should show up in disk management as an unnamed/numbered drive. If not try last bit of below;

 

First, please check if the hard disk can be found in Disk Management.

 

1. Click Start, type diskmgmt.msc in to the Search box and then press Enter.

 

2. Please check if the drive appears here. If so, please assign a drive letter to this drive. To do so:

 

a. Right-click the drive, and then click Change Drive Letter and Paths

b. Click Add.

c. Click Assign the following drive letter if it is not already selected, and then either accept the default drive letter or click the drive letter that you want to use.

d. Click OK.

 

3. Please restart the computer and check the issue.

 

If the issue persists or if the hard disk cannot be found, please Try adding the new hardware from the “Device Manager”. To do this, follow these steps.

 

1. Click Start, type devmgmt.msc and then hit Enter.

2. Click “Disk drives”.

3. Click Action menu, click “Add legacy hardware” and follow the instructions to add a new hardware.

4. Check to see if the hardware is added successfully.

 

If not, please move on to remove the filter drivers:

 

1. Click the Start Button, type regedit in the "Start Search" text box and then press ENTER.

 

2. Navigate to the following key:

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

 

3. Right click the {4D36E965-E325-11CE-BFC1-08002BE10318} entry, choose "Export", select Desktop in the Save in box and type backup in File Name. Click Save.

 

Please Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file.

 

4. Highlight this key ({4D36E965-E325-11CE-BFC1-08002BE10318}), on the right pane, and then check if Upperfilters and Lowerfilters value are present. If so, please right click on the values and select "Delete" to remove them.

 

Hope this helps.

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Got as far as Highlight this key ({4D36E965-E325-11CE-BFC1-08002BE10318}), on the right pane, and then check if Upperfilters and Lowerfilters value are present. If so, please right click on the values and select "Delete" to remove them.

 

Could not see anything that said filters, what are the filters

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Got as far as Highlight this key ({4D36E965-E325-11CE-BFC1-08002BE10318}), on the right pane, and then check if Upperfilters and Lowerfilters value are present. If so, please right click on the values and select "Delete" to remove them.

 

Could not see anything that said filters, what are the filters

 

Just checked on mine and I have "upperfilters" in the list on the right hand side when selecting the registry entry but not lowerfilters. do you not have either?

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