Windows 7 dead slow shutting down

[Pancake]

Taking somewhere between 10-15 mins.

 

Windows 7, Photoshop, Itunes, AVG, Office 2k3, Spotify, some Blackberry software. Nothing else on it; all background tasks seem to close before shutdown.

 

Any ideas?

[Liquidshokk]

Assuming you know how to, boot it up in safe mode and shut it down to see if it still happens. Will tell you if it's something running causing it or whether it is windows. You can then use MSconfig to disable most things from running from start up and repeating, gradually enabling processes and see when it happens again.

[Pancake]

Assuming you know how to, boot it up in safe mode and shut it down to see if it still happens. Will tell you if it's something running causing it or whether it is windows. You can then use MSconfig to disable most things from running from start up and repeating, gradually enabling processes and see when it happens again.

 

Yeah, did a safe mode run and it shut down quicker, but still what I would call slow (maybe 4-5 mins). Cleared out startup, looking at all the services/process. Nothing is springing to mind as causing the issue apart from iTunes at the moment (having a side issue with that)

[Liquidshokk]

Has it only recently started doing it? Is it on a decent pc? (Although seen windows 7 on old pc and shuts down quick-ish)

 

I assume you've removed Itunes from starting up in MSconfig and retested incase that is doing something in the background? Wouldnt expect that to have an effect when shutting down from safemode though but you never know.

 

Have you got another profile you can try? or create a new one and try shutting down from it in normal boot and safe mode to see if its a corrupt profile issue.

[saint_stevo]

Do you have any Microsoft updates that have been downloaded but not installed?

 

We had similar with machines here.....

[saint_stevo]

or try Regedit- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control and modify the WaitToKillServiceTimeout Value (just take a 0 off and tweak from there)

 

This made a difference for the ones that still took 3 or 4 minutes to shutdown

[Liquidshokk]

Do you have any Microsoft updates that have been downloaded but not installed?

 

We had similar with machines here.....

 

Did they not show as installing when shutting down?

[Pancake]

Have you got another profile you can try? or create a new one and try shutting down from it in normal boot and safe mode to see if its a corrupt profile issue.

 

Ohhh, interesting. The other profile on there shuts down in 30-40 seconds.

 

Do you have any Microsoft updates that have been downloaded but not installed?

 

We had similar with machines here.....

 

Nope, none at all.

[Liquidshokk]

Ohhh, interesting. The other profile on there shuts down in 30-40 seconds.

 

 

 

Nope, none at all.

 

Likely corrupt or something messing with it. If theres nothing to lose from it then I'd use another profile and delete that one.

[saint_stevo]

Did they not show as installing when shutting down?

 

no, we use WSUS 'install on shutdown' and if the user just shuts down without doing it, it hangs like a beatch

 

 

Agreed, sounds like your profile then. Delete the FAP folder and all should be ok

[Pancake]

no, we use WSUS 'install on shutdown' and if the user just shuts down without doing it, it hangs like a beatch

 

 

Agreed, sounds like your profile then. Delete the FAP folder and all should be ok

 

Yeah, like thats going to be stored on the home PC...

[Pancake]

Likely corrupt or something messing with it. If theres nothing to lose from it then I'd use another profile and delete that one.

 

Not a bad idea...