Royal Mail

[JohnnyFartPants]

They are useless. You go to the trouble of sending a letter to someone that owes you money, threatening solicitors etc, and send it Recorded Delivery and it goes missing. Explanation? "Well we may have accidently posted it without getting a signature. Human error." This explanation was made more likely when just 3 days letter I received a parcel left on my doorstep that I was supposed to have signed for. Tossers.

[bridge too far]

They are useless. You go to the trouble of sending a letter to someone that owes you money, threatening solicitors etc, and send it Recorded Delivery and it goes missing. Explanation? "Well we may have accidently posted it without getting a signature. Human error." This explanation was made more likely when just 3 days letter I received a parcel left on my doorstep that I was supposed to have signed for. Tossers.

 

Report it! I did, when they left my replacement mobile phone on my office doorstep and claimed I'd signed for it.

 

Once you've got the tracking number you can look online at the signature then report it to the local delivery office.

 

Won't get you any moolah but at least you'll have the satisfaction of knowing someone might get it in the neck LOL

[Master Bates]

They are useless. You go to the trouble of sending a letter to someone that owes you money, threatening solicitors etc, and send it Recorded Delivery and it goes missing. Explanation? "Well we may have accidently posted it without getting a signature. Human error." This explanation was made more likely when just 3 days letter I received a parcel left on my doorstep that I was supposed to have signed for. Tossers.

 

 

Yes Royal Mail are poo, but the online postcode/address search is great.

[JohnnyFartPants]

It gets worse. Having now waited the stupid amount of time for it to now be classed as "missing" (posted on 23/09/08) I ring up to find out what to do next. Some bloke says go online and download some bloody form, which I did. It clearly says I can take it in to any post office or send it off to an address. I chose to go in to the post office and the bloke there immediatly passes the buck on it. "We can't take it but I can give you an address." I pointed out that the website says he can take it but they just didn't want to know. A big heated row starts and I end up leaving with my paperwork and the address he wanted me to use. Then I realised I had another recorded delivery letter to send so went straight back in and gave him some more abuse. Okay, I haven't solved anything but I did shout at him and call him lazy twice. I feel slightly better for it.

[JonnyLove]

 

Yes Royal Mail are poo, but the online postcode/address search is great.

 

 

I agree I find it very useful for stalking purposes.

 

As an aside a company I used to work for had a database of every phone number and address in the country. even the ex directory ones as well. (obviously these were never looked at or used in anyway)

[Special K]

They are useless. You go to the trouble of sending a letter to someone that owes you money, threatening solicitors etc, and send it Recorded Delivery and it goes missing. Explanation? "Well we may have accidently posted it without getting a signature. Human error." This explanation was made more likely when just 3 days letter I received a parcel left on my doorstep that I was supposed to have signed for. Tossers.

 

Actually I did get the letter, but on this, if you think that i am paying up for those bunch of old queens you supplied, when i specifically asked you for underage ladyboys, then you've got another thing coming fella. I admit the w@nking scat obsessed dwarf was a winner when it came to filming; we got a load of pre orders for "Dildo Baggins - The Fellow sh!ts on the Ring", but this was a big production for us and we needed underage ladyboys. So you can whistle for your cash mush.

 

How is the search for a bacon loving limbless hermaphrodite coming along btw?

[JohnnyFartPants]

Actually I did get the letter, but on this, if you think that i am paying up for those bunch of old queens you supplied, when i specifically asked you for underage ladyboys, then you've got another thing coming fella. I admit the w@nking scat obsessed dwarf was a winner when it came to filming; we got a load of pre orders for "Dildo Baggins - The Fellow sh!ts on the Ring", but this was a big production for us and we needed underage ladyboys. So you can whistle for your cash mush.

 

How is the search for a bacon loving limbless hermaphrodite coming along btw?

 

I have nothing further to say on this subject other than watch this space.

[Pip87]

I had two parcels delivered on the same day only I wasn't in so they left two while you were out cards. When I went to collect them they could only find one. After about 3 weeks of phoning them I eventually get a phone call saying that he had put the parcel though my door and a while you were out card so it was the same parcel. Do they really think i'm that stupid??? I never did receive it. Lucky it wasn't expensive because I lost the money. I too have had the signature thing ripped off and the recorded parcel left outside the door. Having had my credit card cut off 3 times because they don't deliver my statements to the correct address I was told by them "we only get the statements the day before we need to deliver them. TNT do the rest. Therefore it's not our fault they don't arrive" WTF???

 

Stupid. Useless. Ididots... and many other more rude words that one would say out of frustration.

[Master Bates]

I ordered 3 dvds from HMV which were delivered to my sisters address who was at work, instead of posting them through the letterbox they left all 3 outside her front door, and this was in Thornhill!

[Weston Super Saint]

Stupid. Useless. Ididots... and many other more rude words that one would say out of frustration.

 

Ididots is pretty rude to be fair :shock:

[Post-it note]

I had two parcels delivered on the same day only I wasn't in so they left two while you were out cards. When I went to collect them they could only find one. After about 3 weeks of phoning them I eventually get a phone call saying that he had put the parcel though my door and a while you were out card so it was the same parcel. Do they really think i'm that stupid??? I never did receive it. Lucky it wasn't expensive because I lost the money. I too have had the signature thing ripped off and the recorded parcel left outside the door. Having had my credit card cut off 3 times because they don't deliver my statements to the correct address I was told by them "we only get the statements the day before we need to deliver them. TNT do the rest. Therefore it's not our fault they don't arrive" WTF???

 

Stupid. Useless. Ididots... and many other more rude words that one would say out of frustration.

 

I had two special delivery items delivered yesterday but was out so had two 'while you were out cards', i'mpleased they weren't left outside but one card says collect from depot in Winnall (20 mile round trip) and the other from King Sombourne Post office (a 42 mile roundtrip!). I wouldn't mind picking them up if they were in the same place but why the f#*~ is my post being delivered from 2 different sorting offices?

[Pip87]

Ididots is pretty rude to be fair :shock:

 

Indeed you are right. Allow me to replace it the word with 'idiots'

[Weston Super Saint]

I had two special delivery items delivered yesterday but was out so had two 'while you were out cards', i'mpleased they weren't left outside but one card says collect from depot in Winnall (20 mile round trip) and the other from King Sombourne Post office (a 42 mile roundtrip!). I wouldn't mind picking them up if they were in the same place but why the f#*~ is my post being delivered from 2 different sorting offices?

 

Or phone them up and ask them to redeliver on a day you know you'll be in...

 

Failing that, ask them to deliver the items to your local post office for collection...

[Crouchie's Lawyer]

Johnny, can you not say that it was vouchers worth £100 in that letter you sent? Surely if they have no signature to say its received then its their fault and they should compensate you? Obviously there is a limit on the compo, I think its about £250???

 

And BTF, whose to say you actually received the phone??? If you call phone provider and say you havent got it, they will refer to RM who will find out it wasnt signed for and hey presto, RM will compensate the phone provider who will in turn send another phone

[Barney Trubble]

Don't mean to hijack the thread but I sent an item 1st class last week[not recorded], the ebay buyer has yet to receive their item so I assume it's got lost/stolen.

 

Do I have any way of recovering the item or is it a case of tough ****? It wasn't valuable, just means I'll have to give him his money back I assume.

[Junction 9]

I think the British postal service is excellent value for money, and a shining example to the rest of the world.

[bridge too far]

Johnny, can you not say that it was vouchers worth £100 in that letter you sent? Surely if they have no signature to say its received then its their fault and they should compensate you? Obviously there is a limit on the compo, I think its about £250???

 

And BTF, whose to say you actually received the phone??? If you call phone provider and say you havent got it, they will refer to RM who will find out it wasnt signed for and hey presto, RM will compensate the phone provider who will in turn send another phone

 

:shock: Are you suggesting I should commit a fraudulent act?

 

It's a company phone (hence delivery to the office).

[lordswoodsaints]

many years ago i worked for a delivery company delivering catalogue stuff to people in basingstoke,everyday i would be delivering parcels to people and would come across parcels left by royal mail on the same doorsteps as i was delivering.

needless to say i went home with a van full of royal mail parcels nearly everyday and made a nice income from their crap service.

[Ponty]

many years ago i worked for a delivery company delivering catalogue stuff to people in basingstoke,everyday i would be delivering parcels to people and would come across parcels left by royal mail on the same doorsteps as i was delivering.

needless to say i went home with a van full of royal mail parcels nearly everyday and made a nice income from their crap service.

 

I think it needed saying because not everyone has a thieving mentality.

[lordswoodsaints]

I think it needed saying because not everyone has a thieving mentality.

 

if it makes you feel better,i have also been the victim of thieving parcel snatchers a few times as well.................just to balance it out and all that.

[PompeyLass]

I'm surprised Michelle hasn't commented on this thread yet ! haha

 

While we're on the subject of the useless ejits. We had our cup final tickets sent by Special delivery only for them to be posted through our front door without a signature.

 

Hang posties I say.

[Weston Super Saint]

I'm surprised Michelle hasn't commented on this thread yet ! haha

 

While we're on the subject of the useless ejits. We had our cup final tickets sent by Special delivery only for them to be posted through our front door without a signature.

 

Hang posties I say.

 

Is this another example of special meaning retarded?

[Ponty]

While we're on the subject of the useless ejits. We had our cup final tickets sent by Special delivery only for them to be posted through our front door without a signature.

 

Hang posties I say.

 

He probably knew there'd be plenty of spares available.

[Michelle]

I'm surprised Michelle hasn't commented on this thread yet ! haha

:smt039

 

I do apologise, I've been away during the week.

 

I can't really comment on any of it anyway, as I don't deliver the mail - thank god! At least most people seem to have (for once!) managed to distinguish the difference bewteen Royal Mail and the Post Office! Of course with us being on the front line, we're the one's that get it in the neck for RM's inability to deliver, but hey there's not much we can do about that.

 

All I can say is if something is really that important to you, FFS don't send it Recorded - it just goes in with all the other 1st/2nd class mail, and only gives you compensation up to £36.

 

Special Delivery is the way to go - RM will and do look after those much better (they're all handled separately anyway) because they have much, much more to lose if they're not delivered/ go missing- insurance can go as high as £2,500 on a single item, or consequential loss up as high as £10k.

[benjii]

if it makes you feel better,i have also been the victim of thieving parcel snatchers a few times as well.................just to balance it out and all that.

 

You're still a complete arse IMO.

[Jillyanne]

You're still a complete arse IMO.

 

Tad harsh imho.

[Guest Dark Sotonic Mills]

Tad harsh imho.

 

 

Yup, it is insulting to arses.

[Matt SFC]

Got to love the Royal Mail. I bought some tickets for a gig last year, came to about £80 in total. They were sent by special delivery, when there was no sign of them the royal mail claimed the probably posted them in someones letter box. However they had absolutely no idea where they had gone and made no attempt to find them or find the postie who did it. Lucky for me I checked the same numbered house on the road next to me.

[Thedelldays]

royal mail are up there with bin men

[Barney Trubble]

My Postie wears filthy trainers, dirty tracksuit bottoms and a hoodie. He looks a right **** and only shaves about once a month. Do they not have any uniforms to wear these days or has management got that poor that they can't be arsed to monitor how the staff look.

 

If my postie was working for me then he would have been taken to task about his appearance by now, there is no excuse for coming to work like that[unless a builder or other trade in which you get dirty] and in my mind is a reflection of what an employees attitude is generally to be like, also, the general public will build up a negative perception of the company who such a filthy scruff works for.

 

What happened to the good old days of a pleasent Postie with a nice uniform and some basic manners?

[JohnnyFartPants]

Does it matter how they look. You see them for about 3 seconds each morning then they are gone.

 

It doesn't matter at all, now we are in this cesspit lowering of standards country where nobody any longer gives a toss about anything.

[Barney Trubble]

Does it matter how they look. You see them for about 3 seconds each morning then they are gone.

 

Yes. Attitudes are contagious and he has a bad one and I wouldn't want him near any of my employees. If he can't be arsed to have a shave or dress appropriately then that tells me a lot more about him than you obviously understand. Could you imagine a workforce with everybody turning up for work like he does? He's a lazy and no doubt is riddles with slovenly bad habits and attitude.

 

We were raised in a very poor family on a flea pit of a council estate but my Dad never allowed standards to drop, he shaved every day and insisted that my brothers did too, if I went out to work like my postie then he would have pinned me up the wall and beat seven colours out of me, he was a stickler for hygiene and ensuring you looked clean, he used to say that when people see you looking like a scruff, it refelcted badly on how people thought he had raised us.

 

By the way, he actually represents a comany and will work about 30 hours a week out in the public eys so the 3 seconds he's at my house is irrelevent. Also, he's a lazy **** who doesn't turn up for three days or so and then delivers about ten letters in one go; this is the same for everybody on his round.

 

He has had numerous complaints and is incapable of stringing along a coherent sentence when you ask him a simple question, he just sort of grunts and then drags his feet along the floor as he walks - obviously too lazy to lift up his legs.

 

So yes, apperances are hugely important to me, when I was a Plasterer I always took some clean clothing or a change of shoes for when I went to and from work, others took the **** but that's the way I have been raised.

 

Right, that's a good few bytes used of my free posts.

[Guest Dark Sotonic Mills]

Does it matter how they look. You see them for about 3 seconds each morning then they are gone.

 

Of course it matters. It shows a total lack of respect on behalf of the postman. They have a uniform and they should wear it. If they don't like it, get another job where it is possible to dress like a slob and get away with it.

[Jillyanne]

Of course it matters. It shows a total lack of respect on behalf of the postman. They have a uniform and they should wear it. If they don't like it, get another job where it is possible to dress like a slob and get away with it.

 

Barman in your pub?

[thelamprey]

Came into work to day to find RM interviewing more cheap labour from Agencies - Manpower, so that'll be more mail swiped then or dumped

 

oh the joys of privatisation

[Guest Dark Sotonic Mills]

Barman in your pub?

 

My barstaff wear black shirts and black trousers and no trainers. Armbands are optional.

[Jillyanne]

My barstaff wear black shirts and black trousers and no trainers. Armbands are optional.

 

 

[Master Bates]

?

 

[bridge too far]

My barstaff wear black shirts and black trousers and no trainers. Armbands are optional.

 

Bit harsh IMO if they're on their feet all day.

[Jillyanne]

 

No idea what you mean.

[Master Bates]

The proof is in the pudding

[Guest Dark Sotonic Mills]

 

Sometimes Jill, sometimes, words fail me...

 

[scott_saints]

Prince Charles is a royal mail.

[Barney Trubble]

Total bunch of prats.

 

Today, they delivered a parcel, I was not in so they put a card through to advise me.

 

When I called them they told me that I could not come to collect my parcel for 24hours from the time on the card? What the ****s all that about?

 

I asked if they could redeliver but was told that I had to come and collect it, even though, it's not going to be there until tomorrow. If I don't come and collect it within a certain time, it will be returned and yet I can't go and collect it as they have a super duper new system that means that the parcel gets returned to the local post office and not the main Royal Mail depot.

 

I just don't get these people , how can they deny me collecting my parcel and then advise me if I don't then it will be returned? I could understand four to six hours as the postman has to undertake his round but twenty-four hours is just plain nonsense.

 

I wouldn't mind if they would try and redeliver, but they won't do that either for some reason - I have no choice but to collect.

 

Sorry, just to add, they will redeliver, at a cost, I guess that's what's behind all this - ****ing clueless numpties.

 

Is it any wonder that abuse to their staff is on the rise when they implement such utter nonsense. Of course, I won't have a go at the foot soldiers, they don't make the rules, I shall reserve my venom until I speak to the manager tomorrow morning. The unfortunate lady who took my call, advised me that she has had to deal with people as frustrated as me, all day long, on this very issue, I could hear in her tone that she was close to tears, poor girl.

 

No doubt the manager won't be in until 10am and will **** off at 16.00 and leave the mess that he has created to the poor unfortunate souls that are left to deal with the public on a daily basis.

 

Can someone who is a bit more calm,measured and understanding, please talk me through the logic behind this decision; I need to hear a voice of reason. I doubt there is one though, as there is no logic in it to me and I am really looking forward to discussing this with the Circus Master tomorrow morning.

[Weston Super Saint]

The reason is simples....

 

It saves money

 

In a business that loses as much money as RM, then saving money is essential. You see, they've already paid the postman to bring the parcel to your house - which is what they're paid to do - and it's not their fault your not in during the working day, hey they can make it to your house during working hours, so why can't you, it's not like you didn't know they were coming....oh...

 

So, now you have to go to the Post Office and pick up your parcel, who cares if this inconveniences you? At least they don't have to send the postie out to your house again which will cost them time and money. What's that you say, you'll be getting more post tomorrow anyway....Take your logic away

[Rattlehead]

This seems an opportune moment to post this board game classic from Viz, "Waiting In For A F*cking Parcel":

 

http://www.gradius.splen.co.uk/junk/parcel.jpg

[hamster]

RM started it's decline around the same time that they employed Mr (pshycho) Dennis. Obviously just a coincidence. Seriously though, Ifeel for the postmen, they are so top heavy with expensive managers that are non productive but very expensive indeed. It will take a major overhaul imo to sort (pardon the pun) the structure out. Turkeys and Christmas methinks.

[Calvin]

They are useless. You go to the trouble of sending a letter to someone that owes you money, threatening solicitors etc, and send it Recorded Delivery and it goes missing. Explanation? "Well we may have accidently posted it without getting a signature. Human error." This explanation was made more likely when just 3 days letter I received a parcel left on my doorstep that I was supposed to have signed for. Tossers.

 

Do you think their job is that simple where they can do everything 100 percent perfectly?

:confused:

[Rattlehead]

Do you think their job is that simple where they can do everything 100 percent perfectly?

:confused:

Yes, if only they weren't a bunch of lazy retards.

[Calvin]

Yes, if only they weren't a bunch of lazy retards.

 

Very true, but no business do a perfect job.. Like customer service workers for example. Absolute **** help and useless at their jobs.

 

 

Use private companies if Royal Mail annoys you that much

Edited 22 July, 2009 by Calvin