hypochondriac Posted 31 January, 2011 Posted 31 January, 2011 I'm sorry but this is just ridiculous if we can't access the forum when it is most useful. I appreciate it isn't your fault admin but someone needs to look at a permanent solution, we keep being told it's fixed but nothing seems to be working.
LGTL Posted 31 January, 2011 Posted 31 January, 2011 I go on far busier forums with far more members which never seems to go down. Don;t have to pay for it either. Just don't understand how they haven't got it right by now.
latter day saint Posted 31 January, 2011 Posted 31 January, 2011 taking the p*ss now. no doubt we will get the usual speil that its being looked into & some "fixes" will be implemented. how is it other sites seem fine & don't even charge for the service they provide?
hypochondriac Posted 31 January, 2011 Author Posted 31 January, 2011 I go on far busier forums with far more members which never seems to go down. Don;t have to pay for it either. Just don't understand how they haven't got it right by now. Yep. I think saintsforever was only marginally worse than this at that was free!
Saint_clark Posted 31 January, 2011 Posted 31 January, 2011 Completely agree to be honest. I think the £5 fees should all be kept back to spend on a more powerful server.
hypochondriac Posted 31 January, 2011 Author Posted 31 January, 2011 I go on far busier forums with far more members which never seems to go down. Don;t have to pay for it either. Just don't understand how they haven't got it right by now. Yep. I think saintsforever was only marginally worse than this at that was free!
S-Clarke Posted 31 January, 2011 Posted 31 January, 2011 We'll just get asked to pay more for a more powerful server. As others have said, digital spy for e.g is an enormous forum - thousands of people on at any one time, never slows down and you don't have to pay.
hypochondriac Posted 31 January, 2011 Author Posted 31 January, 2011 I think if it can't be sorted then they need to look at removing the fiver a year. No one really wants it in place to be honest and you can have a perfectly good forum without charging for it.
surrey1saint Posted 31 January, 2011 Posted 31 January, 2011 I would pay £10 a year....IF IT GOT SORTED.ie new server.
trousers Posted 31 January, 2011 Posted 31 January, 2011 Completely agree to be honest. I think the £5 fees should all be kept back to spend on a more powerful server. "kept back"...? I thought the fiver was supposed to be used to upgrade the infrastructure in the first place? What else would it be used for...?
Dr Who? Posted 31 January, 2011 Posted 31 January, 2011 This is getting stupid, match days and transfer deadline day, as the only times it is worth coming on here, and sod all works.... it will be the same tomorrow night!! Had a reminder just a few days ago to pay my £5!! Made me laugh!
trousers Posted 31 January, 2011 Posted 31 January, 2011 What I fail to understand is why the 'service' can't be restricted to paid up members at busy times? One can sort of accept the "we're looking into it" response everytime there is a problem but the lack of proactive remedial action (I.e. Chopping off non-members at busy times) is what one can't understand...
benjii Posted 31 January, 2011 Posted 31 January, 2011 No doubt one of more socially retarded mods will come on in a minute and say this should go in the Technolgy sub-forum or something. Y'know, one of the really popular sub-forums. Last time this happened the excuse was peddled that it was due to people posting pictures on a match thread.... hmm, really?
Saint_clark Posted 31 January, 2011 Posted 31 January, 2011 "kept back"...? I thought the fiver was supposed to be used to upgrade the infrastructure in the first place? What else would it be used for...? There have been a few minor updates as well as the major one (upgrade to Vbulletin) since the fee was brought in. In all honesty i'm just speculating here - I don't really have a clue exactly what the money gets spent on. Anyone remember what the record amount of people online at once was? It peaked at around 800 about an hour ago.
trousers Posted 31 January, 2011 Posted 31 January, 2011 There have been a few minor updates as well as the major one (upgrade to Vbulletin) since the fee was brought in. In all honesty i'm just speculating here - I don't really have a clue exactly what the money gets spent on. Anyone remember what the record amount of people online at once was? It peaked at around 800 about an hour ago. Do you (as a mod) have access to the forum facility that allows you to restrict different user id categories to access the forum at any moment in time? If not, why not? All we need is some proactivity here: forum gets busy - mod flicks a config setting to block non-members....
Deppo Posted 31 January, 2011 Posted 31 January, 2011 Even I agree with Hypochondriac, and I think he's a complete tool. I don't like having my money taken as payment for a service which is then not provided. I have made contact with my lawyers: http://www.lamportbassitt.co.uk/ Lamport Bassitt 46 The Avenue, Southampton SO17 1AX Telephone: 023 8083 7777 I would urge others to do the same. If you're not happy with this firm, then choose another, if you don't have your own already: http://www.hampshirelawsociety.co.uk/lawyer-southampton.asp
Whitey Grandad Posted 31 January, 2011 Posted 31 January, 2011 I would pay £10 a year....IF IT GOT SORTED.ie new server. As it happens, I have paid £10. For some reason my subscription was deducted twice. And even I can't get on the forum at busy times.
Saint_clark Posted 31 January, 2011 Posted 31 January, 2011 Do you (as a mod) have access to the forum facility that allows you to restrict different user id categories to access the forum at any moment in time? If not, why not? All we need is some proactivity here: forum gets busy - mod flicks a config setting to block non-members.... Pretty sure I don't tbh, and if I do it's well hidden. I'll bring it up with the admin - blocking non-members on matchdays as a rule might be a good idea. It's worth noting though that out of the 700-odd people online at the mo, only 100 are not signed up.
Hatch Posted 31 January, 2011 Posted 31 January, 2011 Luckily, I have the internet, so when this site goes down , I can choose of the other 5,475,483 sites dedicated to football news.
saintbletch Posted 31 January, 2011 Posted 31 January, 2011 Do you (as a mod) have access to the forum facility that allows you to restrict different user id categories to access the forum at any moment in time? If not, why not? All we need is some proactivity here: forum gets busy - mod flicks a config setting to block non-members.... This makes a lot of sense to me.
saint_stevo Posted 31 January, 2011 Posted 31 January, 2011 IMO the DB and application should be on different servers
ART Posted 31 January, 2011 Posted 31 January, 2011 Thoroughly agree with you. Today of all days and just can't believe we're getting the servers and support we were promised.
SuperMikey Posted 31 January, 2011 Posted 31 January, 2011 I'd happily pay a tenner anyway, if you think about is £5 is nothing. I understand that there are thousands of free forums out there, but I prefer this one. If the money could be put to good use (i.e. a new server) then i'd say it's a bargain.
Tractor_Saint Posted 31 January, 2011 Posted 31 January, 2011 Do what Steve Grant does at times like these.... use Twitter to post instead
saint_stevo Posted 31 January, 2011 Posted 31 January, 2011 Steve, maybe time to revisit the 'add resource on-the-fly' online option? i.e at busy time you can pretty much upgrade the server to deal with the heavy load and the reign it in during the week etc
Saint_clark Posted 31 January, 2011 Posted 31 January, 2011 Luckily, I have the internet, so when this site goes down , I can choose of the other 5,475,483 sites dedicated to football news. Not really a fair solution, when people are paying money for a forum that works.
trousers Posted 31 January, 2011 Posted 31 January, 2011 Luckily, I have the internet, so when this site goes down , I can choose of the other 5,475,483 sites dedicated to football news. If I give you my bank details could you wire me £5 please? It's only a fiver afterall...
Cascadia Saint Posted 31 January, 2011 Posted 31 January, 2011 (edited) Even I agree with Hypochondriac, and I think he's a complete tool. I don't like having my money taken as payment for a service which is then not provided. I have made contact with my lawyers: http://www.lamportbassitt.co.uk/ Lamport Bassitt 46 The Avenue, Southampton SO17 1AX Telephone: 023 8083 7777 I would urge others to do the same. If you're not happy with this firm, then choose another, if you don't have your own already: http://www.hampshirelawsociety.co.uk/lawyer-southampton.asp I hope you get your 5 quid back. Edited 31 January, 2011 by Cascadia Saint
Saint Garrett Posted 31 January, 2011 Posted 31 January, 2011 I'd happily pay a tenner anyway, if you think about is £5 is nothing. I understand that there are thousands of free forums out there, but I prefer this one. If the money could be put to good use (i.e. a new server) then i'd say it's a bargain. Problem is, the more you charge, the less people will sign up, and the quality of the banter will disappear and therefore it wont be as much fun to come on - and therefore knock on with even less people coming on here - its a vicious circle. There are thousands of forums that are free and do not crash, I see no reason why this cant be addressed, they get enough money from every-ones 'fivers' to fund a decent server that can hold traffic.
Greenridge Posted 31 January, 2011 Posted 31 January, 2011 Just playing devils advocate but even SSN seems to be struggling to keep up tonight
Saint_clark Posted 31 January, 2011 Posted 31 January, 2011 Just playing devils advocate but even SSN seems to be struggling to keep up tonight Bit of an unfair comparison, we don't have millions of people clicking refresh every few seconds.
St_Tel49 Posted 31 January, 2011 Posted 31 January, 2011 I hope you get your 5 quid back. but it will cost him £500 + VAT
saint_stevo Posted 31 January, 2011 Posted 31 January, 2011 Just playing devils advocate but even SSN seems to be struggling to keep up tonight slightly different..............
NickG Posted 31 January, 2011 Posted 31 January, 2011 What I fail to understand is why the 'service' can't be restricted to paid up members at busy times? One can sort of accept the "we're looking into it" response everytime there is a problem but the lack of proactive remedial action (I.e. Chopping off non-members at busy times) is what one can't understand... wasn't that what was supposed to happen? Poor.
Greenridge Posted 31 January, 2011 Posted 31 January, 2011 Bit of an unfair comparison, we don't have millions of people clicking refresh every few seconds. In relative terms a completely fair comparison
rocknrollman no2 Posted 31 January, 2011 Posted 31 January, 2011 Getting very fed up with this site crashing everytime more than five people come on here.I dont mind paying to be a member,but is it too much to expect some sort of normal service?Im not having a go at anyone and i appreciate all of the hard work the mods do on here,but i am seriously considering not renewing anymore.
Hatch Posted 31 January, 2011 Posted 31 January, 2011 If I give you my bank details could you wire me £5 please? It's only a fiver afterall... I've changed my mind now anyway, took bloody ages to post that cos the bloody thing kept bloody crashing. Admin Out!
st alex Posted 31 January, 2011 Posted 31 January, 2011 Even I agree with Hypochondriac, and I think he's a complete tool. I don't like having my money taken as payment for a service which is then not provided. I have made contact with my lawyers: http://www.lamportbassitt.co.uk/ Lamport Bassitt 46 The Avenue, Southampton SO17 1AX Telephone: 023 8083 7777 I would urge others to do the same. If you're not happy with this firm, then choose another, if you don't have your own already: http://www.hampshirelawsociety.co.uk/lawyer-southampton.asp Have to agree, I bought a sandwich once which failed to fulfil my hunger at the time (lunchtime), and also contacted my lawyers with a view to suing the newsagent from which I bought it.
hypochondriac Posted 31 January, 2011 Author Posted 31 January, 2011 OK so how hard is it if we look at the most amount of people on at one time, say 800. Is it not possible to cater for say 1000 people, thus never making the server go down? Serious question.
Baj Posted 31 January, 2011 Posted 31 January, 2011 Apologies, and for the record, I completely agree with all of you. For me, this is the final straw for this current server set up, we've tried, tweaked and amended as much as we can, and for some reason, even on slightly lesser busy days like today, it just can't cut it. We have a "plan b" which involves a COMPLETE move of the site to new hosting (for the techies out there, Cloud hosting so we can increase nodes on the fly, up to 60 seconds from order). Me and Steve have discussed this before, but now I think its time for it to happen.
hypochondriac Posted 31 January, 2011 Author Posted 31 January, 2011 Cheers Baj, good response. Whilst doing that, how about also looking at my pompeyonline thread in site suggestions
Baj Posted 31 January, 2011 Posted 31 January, 2011 Wont be changing any look and feel. I'm quite happy with how things are aesthetically at the moment, even tho some of you arent. Lets get this server working properly on new hosting, then open that up for debate, but don't get your hopes up.
saint_stevo Posted 31 January, 2011 Posted 31 January, 2011 Apologies, and for the record, I completely agree with all of you. For me, this is the final straw for this current server set up, we've tried, tweaked and amended as much as we can, and for some reason, even on slightly lesser busy days like today, it just can't cut it. We have a "plan b" which involves a COMPLETE move of the site to new hosting (for the techies out there, Cloud hosting so we can increase nodes on the fly, up to 60 seconds from order). Me and Steve have discussed this before, but now I think its time for it to happen. Sweet. Think i spoke to Steve bout that a while back. Cloud is the future......apparently
NickG Posted 31 January, 2011 Posted 31 January, 2011 Apologies, and for the record, I completely agree with all of you. For me, this is the final straw for this current server set up, we've tried, tweaked and amended as much as we can, and for some reason, even on slightly lesser busy days like today, it just can't cut it. We have a "plan b" which involves a COMPLETE move of the site to new hosting (for the techies out there, Cloud hosting so we can increase nodes on the fly, up to 60 seconds from order). Me and Steve have discussed this before, but now I think its time for it to happen. that maybe a good answer - but I have no idea!
surrey1saint Posted 31 January, 2011 Posted 31 January, 2011 These are the best,so the techy types say. http://www.register1.net/index.php
surrey1saint Posted 31 January, 2011 Posted 31 January, 2011 Wont be changing any look and feel. I'm quite happy with how things are aesthetically at the moment, even tho some of you arent. Lets get this server working properly on new hosting, then open that up for debate, but don't get your hopes up. Try these guys for hosting,they are the biz,by all accounts. http://www.register1.net/index.php
saint_stevo Posted 31 January, 2011 Posted 31 January, 2011 http://www.vps247.com/ think this is the one we looked at..... Guessing Linux based again............?
surrey1saint Posted 31 January, 2011 Posted 31 January, 2011 Reg 1 host all the big banks,& Canary wharf etc etc.
so22saint Posted 31 January, 2011 Posted 31 January, 2011 mods, i've not paid, but i helped set up some cloud serving with automatic up and down scaling for http://www.goalrun.com and also migrated foootball.mitoo onto new servers (that gets 80,000 concurrent sessions on a sunday), so pm me if you want any help / advice or the name of an excellent php chap in bournmouth. if you can't pm it's jim.herbert at sceneric dot com
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