Air NZ appear to be as bad as BA

[Saint in Paradise]

A while ago on another thread Dubai Phil told of a friend who is a frequent business class flyer being

bumped off a BA flight.

 

Well today I heard of a friend who booked and paid for 2 adult and 3 children return business class

Auckland to London. When they checked in they were told that there had been an electronic error so sorry

but 3 of you can't go business you have to go cattle class. The man is also a frequent business class flyer

and is now back here in NZ. The family come back in 3 months time but they might be trying to change

airlines, I know I would.

 

What a nasty thing to do, wait until they book in knowing full well it is far too late to make alternative

arrangements and then just saying "sorry but tough"

 

.

[buctootim]

Somebody made a mistake and business was full. Unfortunate but hardly a 'horrible thing to do'. As it happens I flew economy with Air NZ to Los Angeles a few weeks ago - probably the best economy Ive used.

Edited 30 July, 2010 by buctootim

[swannymere]

Didn't they check with the Airline a couple of weeks before the flight? I always do, why take the chance? And whilst it's annoying its hardly the end of the world, they could have left them behind!