CD/DVD drive not detected....

[Redbul]

Title says it all really....

 

My CD/DVD drive isn't visible anywhere, not in My Computer or Device Manager, nowhere. I've tried editing the registry, uninstalling and reinstalling iTunes and running an application from Microsoft to try and fix it.

 

OS is Home XP and the CD drive is getting power 'cos I can open and close the tray.

 

Any help gratefully received!!!!

 

Cheers....

[Smirking_Saint]

Is there any question marks or exclamation marks (can't remember what they are now) in the device manager ?

 

If not have you ensured that the IDE/SATA cable is still fully attached to the back of the drive ?

[pedg]

When you boot your machine it should list all disk drives and CD/DVD drives that are attached. If it does not show the device then there is no way the OS will find it.

[saint_stevo]

Do this-

 

http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

[Redbul]

Cheers for your efforts so far guys, but no luck....I'll keep trying....

[Smirking_Saint]

Basically mate, if the drive is not on the list on boot up, the power cable and data cable is plugged in both at drive and motherboard, and the master and slave is enabled (set it to AUTO) within the BIOS then the drive is probably f*cked.

 

If you have a spare you know works plug it in to test that everything else is working and prove it dead.

 

Thats was the procedure back at my old computer hardware job anyways, but i am f'n glad i don't work with computers anymore.

[Redbul]

Basically mate, if the drive is not on the list on boot up, the power cable and data cable is plugged in both at drive and motherboard, and the master and slave is enabled (set it to AUTO) within the BIOS then the drive is probably f*cked.

 

If you have a spare you know works plug it in to test that everything else is working and prove it dead.

 

Thats was the procedure back at my old computer hardware job anyways, but i am f'n glad i don't work with computers anymore.

 

Cheers for this. I am now of the opinion that the drive is no more....I'll get myself a cheap replacement.

[Wibble]

This happened to me on my old laptop, it's a common fault usually caused by a Windows update.

 

If it's the same problem then a new drive will not fix it.

I had to delete the upper and lower filters in the registry - it sounds complicated but isn't.

 

 

Back up the registry first.

 

Start Registry Editor (Regedt32.exe).

Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

 

On the Edit menu, click Delete, and then click OK.

Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

 

On the Edit menu, click Delete, and then click OK

 

 

Note you may only have one set of filters - I only had lower ones.

[Redbul]

This happened to me on my old laptop, it's a common fault usually caused by a Windows update.

 

If it's the same problem then a new drive will not fix it.

I had to delete the upper and lower filters in the registry - it sounds complicated but isn't.

 

 

Back up the registry first.

 

Start Registry Editor (Regedt32.exe).

Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

 

On the Edit menu, click Delete, and then click OK.

Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

 

On the Edit menu, click Delete, and then click OK

 

 

Note you may only have one set of filters - I only had lower ones.

 

Cheers Wibble, but this was one of the first things I tried........didn't work I'm afraid....

[Smirking_Saint]

Any luck ?

[Redbul]

Any luck ?

 

I'm accepting defeat and taking it in to one of our tech boys at work....To be honest I'm surprised the whole thing has lasted as long as it has. It's over 5 years old and the CD/DVD drive has been used virtually all the time for loading CDs into iTunes and ripping films to my iPod. But if it can be rescued I'm going to do a destructive restore and give it to my nipper for gaming and homework and stuff.

 

I'll let you know how I get on. Or more accurately, how my mate gets on!!!!

 

Thanks for your help and advice so far....