Season Ticket Sales

[StuRomseySaint]

If Cortese is aiming to go down the "Europe" way of doing things, then IMHO, he has a lot to learn about us British

In the UK, if you have a Season Ticket, then that more or less commits you to going, even if it's a Krap opponent, or it' raining etc

BUT, if their are NO Season Tickets, then that gives you a straight choice of Paying Full whack on a Match by Match basis, OR, not going (due to weather, Krap opponents, bad home form etc etc )

People in the UK will not "blindly" go. If Cortese IS planning to ditch Season Tickets, then he will get the compleste opposite result to the one he thinks.Bleeding Loyal Saints Fans dry is NOT good PR, nor will it automatically swell the Cortese Coffers

 

Not to mention that it's actually cheaper to pay on the day! That one piece of marketing suggests that David Luker was kept completely out of the loop when the plan was set up.

 

I for one won't bother getting a ticket until the day, it's cheaper than me booking it online and I know I will be able to get a seat in the Itchen North. And I have the main advantage of being able to look out the window when I wake up and if it's p!ssing down, go back to bed, as well as other reasons not to go like hangover/money/better things to do.

 

It won't work, I am absolutely certain of that. Cortese's saving grace is that crowds will be similar next season, only because we will most likely be more succesful, definately NOT because of the new ticketing structure.

[John B]

swell the Cortese Coffers

 

In the past I always thought that the money I spent was going to SFC which would make the club stronger now I think it is going to make Cortese richer

 

I am not sure that I really like that idea

[boxosponge]

Not to mention that it's actually cheaper to pay on the day!

 

No it isn't cheaper to pay on the day

 

Tickets bought on the day of a match will be subject to an additional £2 surcharge over the match ticket price

 

So a ticket bought on match day costs £2 more to begin with then the £2 surcharge makes them £4 dearer than the face price of an advance ticket. Allowing for the "ticket tax" of £3 that means it will cost £1 more to buy on the day rather than in advance as the Club looks to encourage the pre-purchase of tickets to reduce match day queues.

[beatlesaint]

In the past I always thought that the money I spent was going to SFC which would make the club stronger now I think it is going to make Cortese richer

 

I am not sure that I really like that idea

 

He is a paid employee of the club, or ML.

What are you suggesting ?

[StuRomseySaint]

 

No it isn't cheaper to pay on the day

 

Tickets bought on the day of a match will be subject to an additional £2 surcharge over the match ticket price

 

So a ticket bought on match day costs £2 more to begin with then the £2 surcharge makes them £4 dearer than the face price of an advance ticket. Allowing for the "ticket tax" of £3 that means it will cost £1 more to buy on the day rather than in advance as the Club looks to encourage the pre-purchase of tickets to reduce match day queues.

 

No, the £2 surcharge is based on the standard ticket price, there is not a £2 surcharge on the £2 surcharge.

 

There is no booking fee for buying at the ticket office on the day, only a £2 surcharge... so it IS £1 cheaper to buy on the day that it is to book over the phone. For people such as myself who live a few miles from St Marys and are not in the area for anything other than football, it's the cheapest option to pay on the day... and the one that makes most sense as you can leave it till the last minute before buying.

[stevegrant]

 

No it isn't cheaper to pay on the day

 

Tickets bought on the day of a match will be subject to an additional £2 surcharge over the match ticket price

 

So a ticket bought on match day costs £2 more to begin with then the £2 surcharge makes them £4 dearer than the face price of an advance ticket. Allowing for the "ticket tax" of £3 that means it will cost £1 more to buy on the day rather than in advance as the Club looks to encourage the pre-purchase of tickets to reduce match day queues.

No it doesn't, it's just bad wording on the original article on the OS.

 

The £2 matchday surcharge is included in the "Matchday Prices" list.

 

Therefore, someone wanting to buy a ticket, say, in the Northam for an individual game has the following options:

1. Find time to go to the ticket office to buy in advance in person: £22

2. Buy over the phone or online in advance: £22 + £3 booking fee = £25

3. Take a chance with the queues on the day of the game: £24

 

This is one of the few bits of information I've actually managed to get out of the club in the last two months, so I'm pretty sure that's right.

[StuRomseySaint]

No it doesn't, it's just bad wording on the original article on the OS.

 

The £2 matchday surcharge is included in the "Matchday Prices" list.

 

Therefore, someone wanting to buy a ticket, say, in the Northam for an individual game has the following options:

1. Find time to go to the ticket office to buy in advance in person: £22

2. Buy over the phone or online in advance: £22 + £3 booking fee = £25

3. Take a chance with the queues on the day of the game: £24

 

This is one of the few bits of information I've actually managed to get out of the club in the last two months, so I'm pretty sure that's right.

 

Also bear in mind many/if not most Saints fans live a good few miles away so the petrol costs of getting to the ticket office actually mean that the cheapest way of getting a ticket is infact the one way that they are trying to discourage... to pay on the day.

 

This is one of the main reasons I am certain that Cortese has bulldozed ahead with these plans without consulting Luker, I can't believe someone of David Lukers experience would have made such a simple mistake.

 

Options for me:

 

1. Find time to go to the ticket office to buy in advance in person: £22 + £5 petrol. = £27

2. Buy over the phone or online in advance: £22 + £3 booking fee = £25

3. Take a chance with the queues on the day of the game: £24

[John B]

Also bear in mind many/if not most Saints fans live a good few miles away so the petrol costs of getting to the ticket office actually mean that the cheapest way of getting a ticket is infact the one way that they are trying to discourage... to pay on the day.

 

This is one of the main reasons I am certain that Cortese has bulldozed ahead with these plans without consulting Luker, I can't believe someone of David Lukers experience would have made such a simple mistake.

 

Options for me:

 

1. Find time to go to the ticket office to buy in advance in person: £22 + £5 petrol. = £27

2. Buy over the phone or online in advance: £22 + £3 booking fee = £25

3. Take a chance with the queues on the day of the game: £24

 

In the good old days when the club was well run and nobody's nose was in the trough most tickets were sold at the gate

[Thedelldays]

In the good old days when the club was well run and nobody's nose was in the trough most tickets were sold at the gate

 

so, what next..get this ***t away from our club if he cannot run it well..?

[John B]

so, what next..get this ***t away from our club if he cannot run it well..?

 

Depends on the alternative I would have thought

 

The point I was making was that it appears that most people running the club in the recent past have been doing primarily to line their own pockets something which I do not particularly like but unfortunately I have to live with.

[Thedelldays]

Depends on the alternative I would have thought

 

The point I was making was that it appears that most people running the club in the recent past have been doing primarily to line their own pockets something which I do not particularly like but unfortunately I have to live with.

 

I could not care less if NC is making money...for once, we are spending BIG and im sure we will continue to do so for a while yet...

 

lambert, fonte, etc etc etc do not come cheap at all in league one..not when you just double or even treble players wages "just like that"...

[John B]

I could not care less if NC is making money...for once, we are spending BIG and im sure we will continue to do so for a while yet...

 

lambert, fonte, etc etc etc do not come cheap at all in league one..not when you just double or even treble players wages "just like that"...

 

I am pleased that you are pleased

[Thedelldays]

I am pleased that you are pleased

 

thanks,,

 

I really get the feeling that all the talk of earlier in the season of...

"we will win this league next season"

"next season is going to be fun"

"lets retain the JPT and win the league"

 

all that was fine if the fans did not have to help pay for it.....

 

or we could go down the pompey route and get markus to fund us, then we can be screwed when he has had enough..?

 

or would you have felt better with pinnacle and having MLT/crouch saying all the nice things to fans every week and then we can dream of ever getting up to the prem or even a wembley visit

[John B]

thanks,,

 

I really get the feeling that all the talk of earlier in the season of...

"we will win this league next season"

"next season is going to be fun"

"lets retain the JPT and win the league"

 

all that was fine if the fans did not have to help pay for it.....

 

or we could go down the pompey route and get markus to fund us, then we can be screwed when he has had enough..?

 

or would you have felt better with pinnacle and having MLT/crouch saying all the nice things to fans every week and then we can dream of ever getting up to the prem or even a wembley visit

 

I am an OAP next year so have seen most of the great matches of the last fifty or so years.

 

 

I cannot see SFC ever performing well in the Premier League in my lifetime.

 

So I am quite happy going to St Mary's in League 1 with my brother for £10 having a couple of beers seeing a few goals once a month

 

But if I was 30 Years younger and had not been to the Dell in th 60s 70s and early 80s then that would be a different story

[SNOWY]

No it doesn't, it's just bad wording on the original article on the OS.

 

The £2 matchday surcharge is included in the "Matchday Prices" list.

 

Therefore, someone wanting to buy a ticket, say, in the Northam for an individual game has the following options:

1. Find time to go to the ticket office to buy in advance in person: £22

2. Buy over the phone or online in advance: £22 + £3 booking fee = £25

3. Take a chance with the queues on the day of the game: £24

 

This is one of the few bits of information I've actually managed to get out of the club in the last two months, so I'm pretty sure that's right.

 

Am I right in thinking that the online/phone booking fee is per transaction and not per ticket?

[Whitey Grandad]

What possible justification is there for charging for an online purchase? The only extra cost is the postage.

[paris]

From the OS today..

 

http://www.saintsfc.co.uk/page/NewsDetail/0,,10280~2074098,00.html

[SuperMikey]

We'll sell 12,387 STs. FACT.

[beatlesaint]

From the OS today..

 

http://www.saintsfc.co.uk/page/NewsDetail/0,,10280~2074098,00.html

 

They have still spectacularly missed the point.

 

If you are a Season Ticket Holder who does not have a computer and lives outside Southampton (ie outsdie the Echo's patch) how the hell are you supposed to know about renewal details when the club cannot be arsed to send out renewal forms/reminders ?

 

It really beggars belief. The only ones who will benefit from this are people living in Southampton, if they have not renewed by the end of the month already.

 

Have the club any idea how many season ticket holders live outside the city ? Oh yeah, they have a database dont they ?

 

Around me there are Season Ticket Holders who come to every game from Wimborne, Weymouth, Bournemouth, Guilford, Woking and Wincanton. Several are elderly and do not have a computer......how the hell are they supposed to know about renewing and when you can claim your own seats by ?

 

Its a bloody shambles. Its more of a disgrace, I think, than the Half Season Ticket and Installment Plan being dropped.

 

Even Mr Lowe realised you had to make your potential customers aware by every means possible !!

[Mutt Le Tiss]

Does anyone know whether the renewal discount still applies if you want to change your seat within the same section?

Cheers

[rocknrollman no2]

Does anyone know whether the renewal discount still applies if you want to change your seat within the same section?

Cheers

 

As far as i know,once you have renewed,you have to wait until after the deadline to change your seat.It wont cost anymore to do this.

[StuRomseySaint]

They have still spectacularly missed the point.

 

If you are a Season Ticket Holder who does not have a computer and lives outside Southampton (ie outsdie the Echo's patch) how the hell are you supposed to know about renewal details when the club cannot be arsed to send out renewal forms/reminders ?

 

It really beggars belief. The only ones who will benefit from this are people living in Southampton, if they have not renewed by the end of the month already.

 

Have the club any idea how many season ticket holders live outside the city ? Oh yeah, they have a database dont they ?

 

Around me there are Season Ticket Holders who come to every game from Wimborne, Weymouth, Bournemouth, Guilford, Woking and Wincanton. Several are elderly and do not have a computer......how the hell are they supposed to know about renewing and when you can claim your own seats by ?

 

Its a bloody shambles. Its more of a disgrace, I think, than the Half Season Ticket and Installment Plan being dropped.

 

Even Mr Lowe realised you had to make your potential customers aware by every means possible !!

 

Nope, not the Echo patch... you forgot that SFC refuse to speak to the Echo so as a result, the Echo have not published any details. The ONLY way you would know anything about season tickets is if you logged on their website.

[Block 5]

No it doesn't, it's just bad wording on the original article on the OS.

 

The £2 matchday surcharge is included in the "Matchday Prices" list.

 

Therefore, someone wanting to buy a ticket, say, in the Northam for an individual game has the following options:

1. Find time to go to the ticket office to buy in advance in person: £22

2. Buy over the phone or online in advance: £22 + £3 booking fee = £25

3. Take a chance with the queues on the day of the game: £24

 

This is one of the few bits of information I've actually managed to get out of the club in the last two months, so I'm pretty sure that's right.

 

But does it necessarily follow that it will be right next month or in 6 months?

Customer charter anyone?

[for_heaven's_Saint]

Am I right in thinking that the online/phone booking fee is per transaction and not per ticket?

 

Yes you are.

[JRM]

Well done to Stu on the work done here in exposing this, in my opinion things have not been right about the season ticket details and the warning signs were there in march / april with the ridicuous delay in announcing the details, which has been followed by minimul advertising, no renewal forms (my dad would not have known as never uses saints website, there must be a lot of older fans just like that) and the sly use of booking fees, all in all it is very stange behaviour from a business that claims to value its customers

[Pip]

As far as i know,once you have renewed,you have to wait until after the deadline to change your seat.It wont cost anymore to do this.

 

Not quite true. I have renewed and moved seat within same section. As long as you go to a seat that isn't occupied by a ST holder that's fine. I'm going back down on 1st July to see if I can get a better seat that hasn't been renewed by an existing ST holder. Done this before and ticket office are always very helpful.

[beatlesaint]

Well done to Stu on the work done here in exposing this, in my opinion things have not been right about the season ticket details and the warning signs were there in march / april with the ridicuous delay in announcing the details, which has been followed by minimul advertising, no renewal forms (my dad would not have known as never uses saints website, there must be a lot of older fans just like that) and the sly use of booking fees, all in all it is very stange behaviour from a business that claims to value its customers

 

Hope Radio Solent do their Forum at the start of the season and Cortese is on the panel. I will be e-mailing my question about the renewals and non computer using Saints fans in. Cant wait to see what the answer to the alienating a section of fans who want to give the club money is.

[Thedelldays]

Hope Radio Solent do their Forum at the start of the season and Cortese is on the panel. I will be e-mailing my question about the renewals and non computer using Saints fans in. Cant wait to see what the answer to the alienating a section of fans who want to give the club money is.

 

not being funny...but if you dont realise you have to renew (when you more than likely renew at the same time every year) then you are a tad lacking in something

[The Kraken]

not being funny...but if you dont realise you have to renew (when you more than likely renew at the same time every year) then you are a tad lacking in something

 

I do agree with this. While I very much agree with the sentiment that it's very disappointing the club seem to have cut right back on communication with the fans, and that they absolutely should have sent out renewals, to suggest that its almost impossible for those without internet access to be able to work out that they have to renew is way over the top. What did people do in the past before the boom of the internet? I think even those without internet access are savvy enough to realise that if they haven't got their renewal forms yet, when they renewed before this time last year, they just might either speak to friends who do know what's going on or actually call the club and find out.

[StuRomseySaint]

not being funny...but if you dont realise you have to renew (when you more than likely renew at the same time every year) then you are a tad lacking in something

 

That doesn't change the fact that if someone does not use a computer, or indeed read the Saints website, then they would not have access to the details.

 

Funnily enough DD, not EVERYONE had access to a computer, so they are relying on a percentage of their membership to phone up the club, get the details over the phone and then pay up?

 

That is just complete f*cked up marketing and not how it would happen at any football club who want to sell season tickets.

 

Not just that, but unlike saddos like you and me, many people, infact the majority, Saints are no more than a hobby on a Saturday afternoon, so there WILL be people who need a reminder about season tickets or simply won't bother.

[Matthew Le God]

That doesn't change the fact that if someone does not use a computer, or indeed read the Saints website, then they would not have access to the details.

 

Funnily enough DD, not EVERYONE had access to a computer, so they are relying on a percentage of their membership to phone up the club, get the details over the phone and then pay up?

 

That is just complete f*cked up marketing and not how it would happen at any football club who want to sell season tickets.

 

Not just that, but unlike saddos like you and me, many people, infact the majority, Saints are no more than a hobby on a Saturday afternoon, so there WILL be people who need a reminder about season tickets or simply won't bother.

 

I seriously doubt any season ticket holder at St Mary's doesn't have access to the internet from at least one of home/work/uni/college/school/internet cafe/free library internet computers

 

I seriously doubt any season ticket holder doesn't have access to the ticket office number and doesn't have access to at least one of a landline/mobile/public phonebox

 

Every season ticket holder knows season tickets go on sale in the summer. There really is no excuse.

[StuRomseySaint]

I seriously doubt any season ticket holder at St Mary's doesn't have access to the internet from at least one of home/work/uni/college/school/internet cafe/free library internet computers

 

I seriously doubt any season ticket holder doesn't have access to the ticket office number and doesn't have access to at least one of a landline/mobile/public phonebox

 

Every season ticket holder knows season tickets go on sale in the summer. There really is no excuse.

 

Once again you have shown yourself to be completely incapable of putting yourself in other peoples shoes. There might not be any excuse for the super fans to renew... what part of 'not every season ticket holder is a super fan where everything in their life revolves around Saints' don't you get?

 

There WILL be people who rely on a renewal pack to remind/motivate them to renew, don't be so thick to think there will not.

[Matthew Le God]

Once again you have shown yourself to be completely incapable of putting yourself in other peoples shoes. There might not be any excuse for the super fans to renew... what part of 'not every season ticket holder is a super fan where everything in their life revolves around Saints' don't you get?

 

There WILL be people who rely on a renewal pack to remind/motivate them to renew, don't be so thick to think there will not.

 

I think the experience of going to 23 home games the previous season helps people make up their mind if they want to spend £400 again for a season ticket, more than a leaflet will. If you are willing to spend hundreds on a season ticket you are already more than just a fan with a passing interest in the club and a leaflet will make no difference.

 

I'm not the one that claim season ticket holders don't have access to the internet, which is clearly rubbish. Yet you haven't retracted that statement. Everyone in the country has access at home/work/uni/college/school/internet cafe/free library internet computers.

Edited 19 June, 2010 by Matthew Le God

[StuRomseySaint]

I think the experience of going to 23 home games the previous season helps people make up their mind if they want to spend £400 again for a season ticket, more than a leaflet will. If you are willing to spend hundreds on a season ticket you are already more than just a fan with a passing interest in the club and a leaflet will make no difference.

 

I'm not the one that claim season ticket holders don't have access to the internet, which is clearly rubbish. Yet you haven't retracted that statement. Everyone in the country has access at home/work/uni/college/school/internet cafe/free library internet computers.

 

You really are a grade A tosser. 70% of the UK have internet access at home. It's pretty obvious that the point I am trying to make? But know, you carry on with your pedantic bullsh!t from the safety of your PC.

[Matthew Le God]

You really are a grade A tosser. 70% of the UK have internet access at home. It's pretty obvious that the point I am trying to make? But know, you carry on with your pedantic bullsh!t from the safety of your PC.

 

At least I can construct an argument without resorting to petty insults. I may be wrong in my view but at least I keep it civil. When someone starts flinging about insults it is normally due to their argument having little substance.

 

Are you telling me the other 30% don't have access at work/uni/college/school/internet cafes/libraries?

Edited 19 June, 2010 by Matthew Le God

[Saint_clark]

There is not a single Saints fan who would consider getting a season ticket that does not know about the prices, regardless of whether they have access to internet or not.

[StuRomseySaint]

There is not a single Saints fan who would consider getting a season ticket that does not know about the prices, regardless of whether they have access to internet or not.

 

Are you stating that as a FACT? That's a pretty wild statement.

 

All of you people in the Saintsweb bubble seem to think that all Saints fans log onto here every day, check the Saints website every day, go to work and talk about Saints all day every day and save up and pay upfront each and every year without question.

[Matthew Le God]

Are you stating that as a FACT? That's a pretty wild statement.

 

All of you people in the Saintsweb bubble seem to think that all Saints fans log onto here every day, check the Saints website every day, go to work and talk about Saints all day every day and save up and pay upfront each and every year without question.

 

Can you name a season ticket holder that doesn't have access to the internet or a phone?

 

I'd say that every existing season ticket holder has Saints as quite a high priority in their life already! Spending £400 a year is quite an investment. As is taking 3+ hours out of you life on 23 days over the course of a season. They aren't going to make such decisions over to renewal or not on a whim.

[StuRomseySaint]

At least I can construct an argument without resorting to petty insults. I may be wrong in my view but at least I keep it civil. When someone starts flinging about insults it is normally due to their argument having little substance.

 

Are you telling me the other 30% don't have access at work/uni/college/school/internet cafes/libraries?

 

No, you hide from the safety of your PC disagreeing with pretty much anything that anyone says, being pedantic and generally being a bit of a **** trying to be the funny man.

 

It's pretty obvious the point I am making.

Edited 20 June, 2010 by StuRomseySaint

[StuRomseySaint]

Can you name a season ticket holder that doesn't have access to the internet or a phone?

 

I'd say that every existing season ticket holder has Saints as quite a high priority in their life already! Spending £400 a year is quite an investment. As is taking 3+ hours out of you life on 23 days over the course of a season. They aren't going to make such decisions over to renewal or not on a whim.

 

I am not saying that people can't get access to the internet if they WANT to you plank, I am saying that renewal packs work as a reminder for fans and are also an advertising tool. Not every season ticket holder will just renew regardless, and not every Saints fan that had a season ticket last year will renew, and they WILL lose season ticket holders purely for not sending out renewal packs which will help capture some of the 'undecided' potential renewals.

 

Are you really that stupid and single-minded that some people don't look at Saints in the same what that you do?

 

Everything SFC have done the last few weeks is a deliberate attempt to ensure there are as few season ticket holders as possible. The club do not want many season ticket holders. Do you agree with this?

[Matthew Le God]

You really are a grade A tosser.

 

the safety of your PC.

 

No, you hide from the safety of your PC disagreeing

 

being a bit of a **** trying to be the funny man.

 

Are you not doing the exact thing you accuse me off? You sound like a broken record and resort to petty insults.

 

You still have failed to respond to my point that everyone in this country has access to the internet if they want. Especially those lucky enough to afford to goto 23 football games a year!

[Matthew Le God]

Yet again more petty insults. Can you really not talk to someone without insulting them?

 

I am not saying that people can't get access to the internet if they WANT to you plank, I am saying that renewal packs work as a reminder for fans and are also an advertising tool. Not every season ticket holder will just renew regardless, and not every Saints fan that had a season ticket last year will renew, and they WILL lose season ticket holders purely for not sending out renewal packs which will help capture some of the 'undecided' potential renewals.

 

Are you really that stupid and single-minded that some people don't look at Saints in the same what that you do?

 

You ignored this...

 

I'd say that every existing season ticket holder has Saints as quite a high priority in their life already! Spending £400 a year is quite an investment. As is taking 3+ hours out of you life on 23 days over the course of a season. They aren't going to make such decisions over to renewal or not on a whim.

 

 

Everything SFC have done the last few weeks is a deliberate attempt to ensure there are as few season ticket holders as possible. The club do not want many season ticket holders. Do you agree with this?

 

Explain to me why the club would deliberately be trying to lose season ticket holders?

Edited 20 June, 2010 by Matthew Le God

[Matthew Le God]

Printing and posting out 13,000 reminders would cost a huge amount. Especially when it wouldn't make a jot of difference to 99.9% of those it is sent to.

 

Waste of money. They will decide themselves past on their experiences from last season (and previous seasons), their own financial position and other factors. The club have clearly decided they'd lose more money sending out 13,000 reminders then they would gain from it changing minds. It is a business decision based on information on ticket numbers you and I aren't privy to.

Edited 20 June, 2010 by Matthew Le God

[Saint_clark]

Are you stating that as a FACT? That's a pretty wild statement.

 

All of you people in the Saintsweb bubble seem to think that all Saints fans log onto here every day, check the Saints website every day, go to work and talk about Saints all day every day and save up and pay upfront each and every year without question.

 

Anyone who was even remotely interested in getting a season ticket next season would know about the prices by now, whether they had the internet or not. I am fairly confident in stating this as fact.

If there is anyone who doesn't know that the prices have been released, they obviously aren't interested in getting a season ticket as they haven't been checking the local papers/internet site/ringing the club/talking to friends.

[Matthew Le God]

Anyone who was even remotely interested in getting a season ticket next season would know about the prices by now, whether they had the internet or not. I am fairly confident in stating this as fact.

If there is anyone who doesn't know that the prices have been released, they obviously aren't interested in getting a season ticket as they haven't been checking the local papers/internet site/ringing the club/talking to friends.

 

whs

[StuRomseySaint]

Anyone who was even remotely interested in getting a season ticket next season would know about the prices by now, whether they had the internet or not. I am fairly confident in stating this as fact.

If there is anyone who doesn't know that the prices have been released, they obviously aren't interested in getting a season ticket as they haven't been checking the local papers/internet site/ringing the club/talking to friends.

 

I hope for your employers sake that you don't work in sales.

[StuRomseySaint]

Explain to me why the club would deliberately be trying to lose season ticket holders?

 

I have done a million times you plank. Go through my post history, all the answers and explanations are there.

[Matthew Le God]

I hope for your employers sake that you don't work in sales.

 

Maybe the club has done some research and realised the cost of printing and posting 13,000 letters isn't worth it when people will make the decision on their own. Someone that spends £400 on a season ticket and take 3+ hours out of their lifes on 23 days of the year clearly thinks about the club alot and it is a significant part of their life. They don't need a letter to sell it to them or remind them.

Edited 20 June, 2010 by Matthew Le God

[SaintRobbie]

So are ST ticket sales going to be up or down on last year without an installment plan?

 

I think we'll see an increase in sales overall as the season starts.

[slickmick]

Printing and posting out 13,000 reminders would cost a huge amount. Especially when it wouldn't make a jot of difference to 99.9% of those it is sent to.

 

Waste of money. They will decide themselves past on their experiences from last season (and previous seasons), their own financial position and other factors. The club have clearly decided they'd lose more money sending out 13,000 reminders then they would gain from it changing minds. It is a business decision based on information on ticket numbers you and I aren't privy to.

 

Totally disagree. My old man is waiting for a renewal form to come through the post, he will not go chasing them to give them his business.

Thats how he and I'm sure many others will see it.