mightysaints Posted 30 March, 2010 Share Posted 30 March, 2010 From a copper i know 1. This has been passed on via another Force area through our own Fraud Department In Wiltshire Constabulary, and it is a very convincing SCAM. We have been asked to disseminate the information as widely and was quickly as we can through Neighbourhood Watch, School Safe and others. This one is pretty slick since they provide YOU with all the information, except the one piece they want. Note, the callers do not ask for your card number; they already have it. This information is worth reading. By understanding how the VISA & MasterCard Telephone Credit Card Scam works, you'll be better prepared to protect yourself.. One of our employees was called on Wednesday from "VISA", and I was called on Thursday from "MasterCard". The scam works like this: Person calling says, "This is (name), and I'm calling from the Security and Fraud Department at VISA. My badge number is 12460. Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card which was issued by (name of bank) did you purchase an Anti-Telemarketing Device for £497.99 from a Marketing company based in London ?" When you say "No", the caller continues with, "Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from £297 to £497, just under the £500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?" You say "yes". The caller continues - "I will be starting a fraud investigation. If you have any questions, you should call the 0800 number listed on the back of your card (0800-VISA) and ask for Security. You will need to refer to this Control Number. The caller then gives you a 6 digit number. "Do you need me to read it again?" Here's the IMPORTANT part on how the scam works the caller then says, "I need to verify you are in possession of your card." He'll ask you to "turn your card over and look for some numbers." There are 7 numbers; the first 4 are part of your card number, the next 3 are the security numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make Internet purchases to prove you have the card. The caller will ask you to read the 3 numbers to him. After you tell the caller the 3 numbers, he'll say, "That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?" After you say, "No," the caller then thanks you and states, "Don't hesitate to call back if you do", and hangs up. You actually say very little, and they never ask for or tell you the Card number. But after we were called on Wednesday, we called back within 20 minutes to ask a question. Are we glad we did! The REAL VISA Security Department told us it was a scam and in the last 15 minutes a new purchase of £497.99 was charged to our card. Long story - short - we made a real fraud report and closed the VISA account. VISA is reissuing us a new number. What the scammers want is the 3-digit PIN number on the back of the card. Don't give it to them. Instead, tell them you'll call VISA or MasterCard directly for verification of their conversation. The real VISA told us that they will never ask for anything on the card as they already know the information since they issued the card! If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report. What makes this more remarkable is that on Thursday, I got a call from a "Jason Richardson of MasterCard" with a word-for-word repeat of the VISA scam. This time I didn't let him finish. I hung up! We filed a police report, as instructed by VISA. The police said they are taking several of these reports daily! They also urged us to tell everybody we know that this scam is happening. Link to comment Share on other sites More sharing options...
OldNick Posted 30 March, 2010 Share Posted 30 March, 2010 thanks Link to comment Share on other sites More sharing options...
dune Posted 30 March, 2010 Share Posted 30 March, 2010 They'd struggle to get that far with me because when i've ever had phone calls from the bank i always refuse to discuss matters over the phone. If a matter is important they will write to you and this is what i tell them before ending the call. Link to comment Share on other sites More sharing options...
miserableoldgit Posted 30 March, 2010 Share Posted 30 March, 2010 http://www.hoax-slayer.com/card-security-code-scam.html Link to comment Share on other sites More sharing options...
Hatch Posted 30 March, 2010 Share Posted 30 March, 2010 Generally, no-one ever rings me to give me money, they only want money from me. Therefore I don't even get into discussions with these people. Link to comment Share on other sites More sharing options...
Whitey Grandad Posted 30 March, 2010 Share Posted 30 March, 2010 A bank will never need to ring you for information, only to try to sell you something else. Link to comment Share on other sites More sharing options...
buctootim Posted 30 March, 2010 Share Posted 30 March, 2010 http://www.hoax-slayer.com/card-security-code-scam.html I like this part: "The warning message has now been circulating in several countries for a number of years. In spite of this, at the time of writing, I can still find no reliable reports that described actual occurrences of this particular scam. Moreover, it should be noted that there are now several versions of the message, each with different details. Thus, the specific incidents described in these messages may well be anecdotal." Link to comment Share on other sites More sharing options...
dellboypete Posted 30 March, 2010 Share Posted 30 March, 2010 A bank will never need to ring you for information, only to try to sell you something else. Not entirely true - I got a call from my bank hsbc in early December saying that they thought my card may have been cloned. As usual I declined to discuss anything on the fone, so they said they were blocking the card immediately and that I should go into my nearest branch asap. I did and it was a genuine call. My card was in a bunch of several thousand that had been cloned, but fortunately my details hadn't been used yet. The drawback was that it was just before christmas and my replacement card didn't arrive until the new year Link to comment Share on other sites More sharing options...
Golden Balls Posted 30 March, 2010 Share Posted 30 March, 2010 I used to work in fraud and still got done once for £189 in which was withdrawn in China. Turns out a cash machine in London road was cloning them and a camera was recording the PIN that was typed in. Got the money back of course, but can happen to anyone. Link to comment Share on other sites More sharing options...
Master Bates Posted 31 March, 2010 Share Posted 31 March, 2010 I haven't ordered anything from America yet I got this email today: Hello! Unfortunately we were not able to deliver your postal package sent on the 26th of January in time because the recipient’s address is erroneous. Please print out the invoice copy attached and collect the package at our department. United Parcel Service of America. Is this a virus? Do I open the invoice? Link to comment Share on other sites More sharing options...
bridge too far Posted 31 March, 2010 Share Posted 31 March, 2010 I haven't ordered anything from America yet I got this email today: Hello! Unfortunately we were not able to deliver your postal package sent on the 26th of January in time because the recipient’s address is erroneous. Please print out the invoice copy attached and collect the package at our department. United Parcel Service of America. Is this a virus? Do I open the invoice? I regularly get emails from UPS. I've never opened the email, let alone the attachment as I haven't ordered anything that would be delivered by UPS. Link to comment Share on other sites More sharing options...
Weston Super Saint Posted 31 March, 2010 Share Posted 31 March, 2010 I regularly get emails from UPS. I've never opened the email, let alone the attachment as I haven't ordered anything that would be delivered by UPS. So, you've never received the perfume, flowers and chocolates I've been sending you Link to comment Share on other sites More sharing options...
SNSUN Posted 1 April, 2010 Share Posted 1 April, 2010 My card kept getting declined last year, which was freaking me out as I had a substantial amount of money on my card. I rang HSBC, who told me what my last purchase was. I couldn't remember as it had been a while since I used it. They told me to go to the bank the following day. Worst night of my life that - within two seconds of speaking to the teller in HSBC, she told me my money was fine and that it was my card that was faulty. Scared the arse out of me. I read about these scams all the time though, my sister got done online. I'm more careful than that, I always look for the padlock before buying online (which I don't do much anyway), and I was always told to ignore bank emails that don't start with your name (i.e. Dear Customer...) Link to comment Share on other sites More sharing options...
WestSaint Posted 1 April, 2010 Share Posted 1 April, 2010 I haven't ordered anything from America yet I got this email today: Hello! Unfortunately we were not able to deliver your postal package sent on the 26th of January in time because the recipient’s address is erroneous. Please print out the invoice copy attached and collect the package at our department. United Parcel Service of America. Is this a virus? Do I open the invoice? Do not open because it is a virus I fell for this one mainly because I had received a delivery a couple of days previously from UPS and thought it may have related to that. It was a virus I never thought I would be caught out like that but was - can happen to anyone unfortunately Link to comment Share on other sites More sharing options...
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