Strange Goings On With USB Port - Help!

[Suhari]

I have a Dell Inspiron 1520 laptop, with XP on it. All works fine.

 

Have tried to install a webcam, but I cannot get the laptop to 'see' it. This happens:

 

• Install webcam software
  
• Webcam software tells me to plug in webcam, but then sits there without seeing the webcam.
  
• Meanwhile, a dialogue box opens telling me Windows is trying to install a new USB device, and do I want to do it automatically etc
  
• If I try installing the webcam via the windows dialogue box I get no joy....device not recognised or some such
  
• No matter which USB port I plug into, I get the same result; and other devices (already installed on the laptop) work in all USB ports.
  

I have tried a new webcam, with same outcome. The webcam does install on other machines.

 

I am now getting seriously ****ed off.

 

Any advice welcomed.

[saint_stevo]

Start-Run-compmgmt.msc

 

What do you see in Device Manager exactly?

[Suhari]

Start-Run-compmgmt.msc

 

What do you see in Device Manager exactly?

 

Nothing unusual in Device Manager; no yellow circles, questions marks etc.

 

Do you need more detail than that?

 

I am guessing somne kind of driver issue; bt all drivers are up to date and direct from the Dell site.

[Suhari]

Bump for any advice.

 

Really ****ing me off now!

[Whitey Grandad]

When you say 'new webcam', is it from the same manufacturer with the same software or another one?

 

BTW, each usb port has to have a driver installed for it for the same plug-in device.