fanimal Posted 18 March, 2010 Share Posted 18 March, 2010 I had a call from the Marketing office yesterday in response to an email I sent asking why ST Holders had not got theirs first - was told to call the hotline if not received by NEXT WEDNESDAY FFS!! Link to comment Share on other sites More sharing options...
saints_is_the_south Posted 18 March, 2010 Author Share Posted 18 March, 2010 I had a call from the Marketing office yesterday in response to an email I sent asking why ST Holders had not got theirs first - was told to call the hotline if not received by NEXT WEDNESDAY FFS!! Yeah, I emailed Lee Hetherington & got the same reply. Like you say, Wednesday ffs!! Link to comment Share on other sites More sharing options...
Michelle Posted 18 March, 2010 Share Posted 18 March, 2010 Mate don't do it. If the ticket office ****ed up unlucky for them. They always keep some spares back anyway in situations like this. Look after some fellow fans and work your way down the ticket request thread. Well if you hadn't already proved that you're an idiot, you have now. You'd be royally ****ed off if they were your tickets, I bet. Pathetic. Link to comment Share on other sites More sharing options...
SNSUN Posted 18 March, 2010 Share Posted 18 March, 2010 Got my three yesterday. (Yes, I'm that fat.) Link to comment Share on other sites More sharing options...
MbaleSaint Posted 18 March, 2010 Share Posted 18 March, 2010 Sorry mate I no what you mean but if somebody did it to me I would be well pi ssed off so I think it is only fair to treat as you would wish to be treated. So if anyone could give me the ticket Managers email address I will be handing myself (tickets) in! For the record I have never been visited by 3 ghosts. dluker@saintsfc.co.uk tickets@saintsfc.co.uk Very commendable. I would do the same. Link to comment Share on other sites More sharing options...
solentstars Posted 18 March, 2010 Share Posted 18 March, 2010 Well if you hadn't already proved that you're an idiot, you have now. You'd be royally ****ed off if they were your tickets, I bet. Pathetic. i think the guys abit of a dreamer to be honest:D Link to comment Share on other sites More sharing options...
saints_is_the_south Posted 18 March, 2010 Author Share Posted 18 March, 2010 Me parents 2 tickets that they got on general sale have arrived, no sign of mine though!! Link to comment Share on other sites More sharing options...
dune Posted 18 March, 2010 Share Posted 18 March, 2010 Well if you hadn't already proved that you're an idiot, you have now. You'd be royally ****ed off if they were your tickets, I bet. Pathetic. Get a grip you stupid woman. Link to comment Share on other sites More sharing options...
Littlelat17 Posted 18 March, 2010 Share Posted 18 March, 2010 All mine now arrived safely, even the two singles I purchased the ticket office put together - very impressed once again with the TO staff! Link to comment Share on other sites More sharing options...
Jesus Reigned Posted 18 March, 2010 Share Posted 18 March, 2010 Well if you hadn't already proved that you're an idiot, you have now. You'd be royally ****ed off if they were your tickets, I bet. Pathetic. +1. Link to comment Share on other sites More sharing options...
Lord Duckhunter Posted 18 March, 2010 Share Posted 18 March, 2010 I think everyone's getting a bit carried away. If they've taken the money, you'll get your tickets. It maybe that you have to have duplicates, but the fact they've taken the money means you've got a ticket. I ordered 4, two of which were the semi final ones and they've come, and 2 are on my mate and his Mrs ST, and he hasn't had them yet. The money has come out of his bank, so I'm not too worried. As for the guy whose giving the extra he received back, well done. I like to think I'd do the same, we are all Saints fans after all. That's one reason for giving them back, the other is that the person whose meant to receive them and been charged for them, is not going to just say "never mind, I wont go". He'll get issued duplicates and then on the day it could cause issues. He'll be able to prove he paid for the original tickets and maybe the people sat in his seats will get chucked out. Link to comment Share on other sites More sharing options...
solentstars Posted 18 March, 2010 Share Posted 18 March, 2010 +1. plus 2 Link to comment Share on other sites More sharing options...
solentstars Posted 18 March, 2010 Share Posted 18 March, 2010 I think everyone's getting a bit carried away. If they've taken the money, you'll get your tickets. It maybe that you have to have duplicates, but the fact they've taken the money means you've got a ticket. I ordered 4, two of which were the semi final ones and they've come, and 2 are on my mate and his Mrs ST, and he hasn't had them yet. The money has come out of his bank, so I'm not too worried. As for the guy whose giving the extra he received back, well done. I like to think I'd do the same, we are all Saints fans after all. That's one reason for giving them back, the other is that the person whose meant to receive them and been charged for them, is not going to just say "never mind, I wont go". He'll get issued duplicates and then on the day it could cause issues. He'll be able to prove he paid for the original tickets and maybe the people sat in his seats will get chucked out. i agree they have taken the money from my credit card but i am more worried that i have not recieved a order number or confirmation from the club or that it does not show up on my saints online account. Link to comment Share on other sites More sharing options...
millsy Posted 18 March, 2010 Share Posted 18 March, 2010 Ordered 5 tickets for friends on 10th march and received them on Monday. The 3 tickets I ordered on 1st march (2nd sales period) haven't come yet. There seems to be a lot of people still waiting, so not worried too much yet. Link to comment Share on other sites More sharing options...
saints_is_the_south Posted 18 March, 2010 Author Share Posted 18 March, 2010 i agree they have taken the money from my credit card but i am more worried that i have not recieved a order number or confirmation from the club or that it does not show up on my saints online account. That doesn't sound promising. I've had the money come out & also got a confirmation & order on my online saints account so not to worried about tickets not showing up. If I was you I'd get down the ticket office if atall possible to see whats going on. Link to comment Share on other sites More sharing options...
solentstars Posted 18 March, 2010 Share Posted 18 March, 2010 That doesn't sound promising. I've had the money come out & also got a confirmation & order on my online saints account so not to worried about tickets not showing up. If I was you I'd get down the ticket office if atall possible to see whats going on. but did you do it online has i went to the ticket office on the first day and handed the bit of paper with names and adresses and creditcard number. Link to comment Share on other sites More sharing options...
fanimal Posted 18 March, 2010 Share Posted 18 March, 2010 The tickets are being sent out via one of the private firms, they usually deliver at the weekend. Link to comment Share on other sites More sharing options...
MorningtonCrescent Posted 18 March, 2010 Share Posted 18 March, 2010 i'm a tw*t**perfectly reasonable**+1. +2. Link to comment Share on other sites More sharing options...
MorningtonCrescent Posted 18 March, 2010 Share Posted 18 March, 2010 i'm a tw*t**perfectly reasonable**+1. +3. Link to comment Share on other sites More sharing options...
MorningtonCrescent Posted 18 March, 2010 Share Posted 18 March, 2010 i'm a tw*t**perfectly reasonable**+1. +4 (notices someone else also did '+2) well worth all three posts for today! Get sent extras and 'help fellow fans' by shifting them on, rather than return them to the actual SAINTS FANS that bought them in the first place! As someone else said - Dune lives in another world - a dreamland or rather a living hell, if that's his attitude to fellow fans (and fellow humans!) Link to comment Share on other sites More sharing options...
Lord Duckhunter Posted 18 March, 2010 Share Posted 18 March, 2010 i agree they have taken the money from my credit card but i am more worried that i have not recieved a order number or confirmation from the club or that it does not show up on my saints online account. Dont want to alarm you, but I just texted my mate to check online. He did so and the tickets showed on there. I would call Club. I'm sure that they've got a few left back for **** ups, provided they've taken the money my gut feeling is you'll be ok. A few years ago a similar thing happened to my sister and the Club found some extra tickets, even though it was a sell out. Hope it's ok for you. Link to comment Share on other sites More sharing options...
Channonalltheway Posted 18 March, 2010 Share Posted 18 March, 2010 Still haven't received mine as of today the 18th .. Anyone else in same position ? Link to comment Share on other sites More sharing options...
Pip Posted 18 March, 2010 Share Posted 18 March, 2010 Still not got mine which were ordered on the first day. Sure we'll get them eventually but I'm part of a group who are not travelling together and would like to get it sorted and the right tickets given to the right people instead of wasting time stood around outside Wembley. Surely they could have started sending them out once they'd all been sold? Link to comment Share on other sites More sharing options...
Michelle Posted 18 March, 2010 Share Posted 18 March, 2010 but did you do it online has i went to the ticket office on the first day and handed the bit of paper with names and adresses and creditcard number. Did you pay for all the tickets? I booked 16 in one hit on my credit card, also handed application in on the first day, and the whole order shows on my account, not on each individual ticket holders. Link to comment Share on other sites More sharing options...
saints_is_the_south Posted 18 March, 2010 Author Share Posted 18 March, 2010 but did you do it online has i went to the ticket office on the first day and handed the bit of paper with names and adresses and creditcard number. Yeah did it online. If you know your customer number though you should be able to ring them & get your order number I'd have thought? Link to comment Share on other sites More sharing options...
harefieldsaint Posted 18 March, 2010 Share Posted 18 March, 2010 Not had chance to go through the whole thread but hope this helps some people. Got our tickets through today, we are season ticket holders who did a group postal application, hand delivered the Friday before tickets went on sale. We got 14 tickets in total (2 rows of 7), 2 of which have had the ticket stub removed! Rang the ticket office as to why this was and they said that any concession tickets will have the stub removed. The guy at the ticket office said that Carlisle have been sending a note out explaining this with their tickets. COYR's!!!! Link to comment Share on other sites More sharing options...
solentstars Posted 18 March, 2010 Share Posted 18 March, 2010 Did you pay for all the tickets? I booked 16 in one hit on my credit card, also handed application in on the first day, and the whole order shows on my account, not on each individual ticket holders. i handed bit of paper with my account number and creditcard number plus the other 3 season ticket holders with names and adress and account number and the ticket office girl said it was ok and my creditcard was debited on the 22 feb and have not recieved any other confirmation.my online account is not showing any info either Link to comment Share on other sites More sharing options...
dune Posted 18 March, 2010 Share Posted 18 March, 2010 i handed bit of paper with my account number and creditcard number plus the other 3 season ticket holders with names and adress and account number and the ticket office girl said it was ok and my creditcard was debited on the 22 feb and have not recieved any other confirmation.my online account is not showing any info either Oh dear. Link to comment Share on other sites More sharing options...
solentstars Posted 18 March, 2010 Share Posted 18 March, 2010 Yeah did it online. If you know your customer number though you should be able to ring them & get your order number I'd have thought? tried that last week all they said tickets went out on the 15 th Link to comment Share on other sites More sharing options...
Michelle Posted 18 March, 2010 Share Posted 18 March, 2010 i handed bit of paper with my account number and creditcard number plus the other 3 season ticket holders with names and adress and account number and the ticket office girl said it was ok and my creditcard was debited on the 22 feb and have not recieved any other confirmation.my online account is not showing any info either Hmm, intriguing. If one person is paying for all the tickets they usually show on the online account of whoever paid. Seeing as the money has come out I'd be fairly certain you'll be getting them, might be worth a quick e-mail or call to the TO just to confirm who the order has been allocated to, as that's where they'll send them too. Link to comment Share on other sites More sharing options...
solentstars Posted 18 March, 2010 Share Posted 18 March, 2010 Hmm, intriguing. If one person is paying for all the tickets they usually show on the online account of whoever paid. Seeing as the money has come out I'd be fairly certain you'll be getting them, might be worth a quick e-mail or call to the TO just to confirm who the order has been allocated to, as that's where they'll send them too. thanks will give that a try Link to comment Share on other sites More sharing options...
Saint_clark Posted 18 March, 2010 Share Posted 18 March, 2010 The tickets are being sent out via one of the private firms, they usually deliver at the weekend. How does that work then considering some people have had "resealed by Royal Mail" stamped on their letters? Link to comment Share on other sites More sharing options...
Tomobz Posted 18 March, 2010 Share Posted 18 March, 2010 still not got mine which i bought on day one. not really bothered though. if they are not here by next wednesday i will go to the ticket office and get some duplicates. Link to comment Share on other sites More sharing options...
Michelle Posted 18 March, 2010 Share Posted 18 March, 2010 The tickets are being sent out via one of the private firms, they usually deliver at the weekend. Maybe so, but you know who actually delivers them, don't you? Yup, Royal Mail. All those companies that use TNT letter post, etc (Barclays Bank are one of them) - they might be getting cheaper rates, but they still get the same result, they just then contract RM to deliver on their behalf. My bank statements still turn up with the rest of my mail, even though they've been "sent" by a different carrier. Link to comment Share on other sites More sharing options...
Lets B Avenue Posted 18 March, 2010 Share Posted 18 March, 2010 Just back from Ticket Office. Lee Hetherington confirmed that none of the Season Ticket purchases from step 1 have been sent out yet. He joked that they were double checking them to make sure there were no cork-ups. So stop pannicking people. [-o Link to comment Share on other sites More sharing options...
dune Posted 18 March, 2010 Share Posted 18 March, 2010 Just back from Ticket Office. Lee Hetherington confirmed that none of the Season Ticket purchases from step 1 have been sent out yet. He joked that they were double checking them to make sure there were no cork-ups. So stop pannicking people. [-o You've got to laugh at our ticket office. The old dears at the Dell did a better job without all the technology they've got at their disposal nowadays. Link to comment Share on other sites More sharing options...
fanimal Posted 18 March, 2010 Share Posted 18 March, 2010 That cannot be true? Link to comment Share on other sites More sharing options...
bpsaint Posted 18 March, 2010 Share Posted 18 March, 2010 Just back from Ticket Office. Lee Hetherington confirmed that none of the Season Ticket purchases from step 1 have been sent out yet. He joked that they were double checking them to make sure there were no cork-ups. So stop pannicking people. [-o Is this for real? I got my tickets through from the ST purchases on Monday. Link to comment Share on other sites More sharing options...
Pip Posted 18 March, 2010 Share Posted 18 March, 2010 Just back from Ticket Office. Lee Hetherington confirmed that none of the Season Ticket purchases from step 1 have been sent out yet. He joked that they were double checking them to make sure there were no cork-ups. So stop pannicking people. [-o I thought someone had confirmation from the ticket office earlier in the thread that they'd all be sent out by Wednesday. Did they mean the Wednesday after the final? Link to comment Share on other sites More sharing options...
70's Mike Posted 18 March, 2010 Share Posted 18 March, 2010 Just back from Ticket Office. Lee Hetherington confirmed that none of the Season Ticket purchases from step 1 have been sent out yet. He joked that they were double checking them to make sure there were no cork-ups. So stop pannicking people. [-o NOT true i have mine Link to comment Share on other sites More sharing options...
saints triumph Posted 18 March, 2010 Share Posted 18 March, 2010 Recieved 3 tickets today, still 6 to come though. Link to comment Share on other sites More sharing options...
Fair Oak Saint Posted 18 March, 2010 Share Posted 18 March, 2010 Just back from Ticket Office. Lee Hetherington confirmed that none of the Season Ticket purchases from step 1 have been sent out yet. He joked that they were double checking them to make sure there were no cork-ups. So stop pannicking people. [-o I ordered mine on day one, or step 1 as you have called it, and received them on Monday. So, Lee Hetherington is talking rubbish! Link to comment Share on other sites More sharing options...
solentstars Posted 18 March, 2010 Share Posted 18 March, 2010 Maybe so, but you know who actually delivers them, don't you? Yup, Royal Mail. All those companies that use TNT letter post, etc (Barclays Bank are one of them) - they might be getting cheaper rates, but they still get the same result, they just then contract RM to deliver on their behalf. My bank statements still turn up with the rest of my mail, even though they've been "sent" by a different carrier. i e-mailed david luker but then my friend phoned up and said they been sent to his adress,even thought i booked them at least we have them now thanks Link to comment Share on other sites More sharing options...
Quickfire Double Posted 18 March, 2010 Share Posted 18 March, 2010 No sign of the two I ordered online last Wednesday thus far. I've got email confirmation and an entry in my online order history so not too worried... Link to comment Share on other sites More sharing options...
Lets B Avenue Posted 18 March, 2010 Share Posted 18 March, 2010 Is this for real? I got my tickets through from the ST purchases on Monday. I thought someone had confirmation from the ticket office earlier in the thread that they'd all be sent out by Wednesday. Did they mean the Wednesday after the final? NOT true i have mine I am waiting for 28 tickets for our group, hence my unease when todays post arrived. I have dealt with Lee on many occasions and that is what he told me at 3pm today. FWIW mine was a postal application handed in first thing on the 1st day of sale. Link to comment Share on other sites More sharing options...
dune Posted 18 March, 2010 Share Posted 18 March, 2010 I bet Carlisle managed to get theirs all sent out. Link to comment Share on other sites More sharing options...
70's Mike Posted 18 March, 2010 Share Posted 18 March, 2010 I am waiting for 28 tickets for our group, hence my unease when todays post arrived. I have dealt with Lee on many occasions and that is what he told me at 3pm today. FWIW mine was a postal application handed in first thing on the 1st day of sale. mine was postal handed in 3 days before 1ST day of sale Link to comment Share on other sites More sharing options...
70's Mike Posted 18 March, 2010 Share Posted 18 March, 2010 I bet Carlisle managed to get theirs all sent out. a man and his dog could delivery theres Link to comment Share on other sites More sharing options...
Weston Saint Posted 18 March, 2010 Share Posted 18 March, 2010 Just back from Ticket Office. Lee Hetherington confirmed that none of the Season Ticket purchases from step 1 have been sent out yet. He joked that they were double checking them to make sure there were no cork-ups. So stop pannicking people. [-oNo so, we puchased 6 and they arrived on Monday with 4 from second tranch and all 10 of our coach tickets. Link to comment Share on other sites More sharing options...
Pip Posted 18 March, 2010 Share Posted 18 March, 2010 Surely 4 days would be enough to send out this many tickets? So many have bought in large groups even 10,000 a day would probably be no more than a few thousand envelopes. They've had my money for almost a month so you'd think some kind of good customer treatment is needed. Perhaps an update on the current position on the OS is in order just to allay a few anxieties. Link to comment Share on other sites More sharing options...
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