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Online sales for Wembley

saints_is_the_south

By saints_is_the_south
in The Saints

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The9

The9

Posted
Posted
Cheers matey - was a worrying moment logging off and hoping that I could get another session but all went well and now have my tickets ordered - result!

 

HTH :)

Charlie Wayman

Charlie Wayman

Posted
Posted

I went up to SMS at 7.30 this morning along with many other fans only to be told to bugger off as they weren't selling tickets from the windows only on-line which of course never effing works and isn't toady and you can't phone in 'cos that doesn'r effing work either etc, you know the rest. Why the EFF don't they tell us these things i plenty of time rather than changing arrangements at the last minute so Effing everyone about. I tell you there werte some might ****ed off fans up there and nobody told the BEEB either as they wee up there with us...

 

Sort the Effing Mess out Saints for Eff's sake!!!

Tractor_Saint

Tractor_Saint

Posted
Posted
What kind of confirmation did people get sent when they bought online?

 

No email confirmation for me, just an order number and the confirmation page after successful payment on the website. I then print the page to a PDF file and save it on the computer as evidence of receipt.

The9

The9

Posted
Posted
I went up to SMS at 7.30 this morning along with many other fans only to be told to bugger off as they weren't selling tickets from the windows only on-line which of course never effing works and isn't toady and you can't phone in 'cos that doesn'r effing work either etc, you know the rest. Why the EFF don't they tell us these things i plenty of time rather than changing arrangements at the last minute so Effing everyone about. I tell you there werte some might ****ed off fans up there and nobody told the BEEB either as they wee up there with us...

 

Sort the Effing Mess out Saints for Eff's sake!!!

 

Please note the phrase

 

"Please note that tickets will NOT be sold from the ticket Office prior to General Sale" in the original information posted online by Saints.

 

http://www.saintsfc.co.uk/page/NewsDetail/0,,10280~1966914,00.html

 

you can email David Luker to apologise on dluker@sain... etc.

LA77

LA77

Posted
Posted

I have not used the online sales before, but I am registered to the saints thing online. I don't know my user name ffs. When I try and recover my password it won't work. Anyone help me??? ggrrrrr indeed and ggrrrr for the fone lines busy

Tractor_Saint

Tractor_Saint

Posted
Posted
I have not used the online sales before, but I am registered to the saints thing online. I don't know my user name ffs. When I try and recover my password it won't work. Anyone help me??? ggrrrrr indeed and ggrrrr for the fone lines busy

 

Your username is your customer account number. Can't help with your password I'm afraid, there was a time a decade or so ago when I could have given it a bl**dy good try though :)

LA77

LA77

Posted
Posted
Your username is your customer account number. Can't help with your password I'm afraid, there was a time a decade or so ago when I could have given it a bl**dy good try though :)

 

Thanks mate. I've tried the "recover password" using my email address and customer number and it says they do not match. Complete ******. And I can't re register. I think Toomer is having the same problem as me

Carozzi

Carozzi

Posted
Posted
I have not used the online sales before, but I am registered to the saints thing online. I don't know my user name ffs. When I try and recover my password it won't work. Anyone help me??? ggrrrrr indeed and ggrrrr for the fone lines busy

 

i have a similar problem that i have never used the online booking service, but i attempt to register with the number on my season ticket which the OS states is my customer number but it says that i am already registered, however when i try and retrieve my password it says the email i gave is wrong however this is the only email address i have used for the past 10 years. any idea where i a going wrong, tried calling the ticket office but get no answer

saintds

saintds

Posted
Posted
Thanks mate. I've tried the "recover password" using my email address and customer number and it says they do not match. Complete ******. And I can't re register. I think Toomer is having the same problem as me

 

I'm having this problem too. I'm pretty sure I've not registered before but the system tells me the cust no is already registered. Just tried it with my mate's cust no too and I know for a fact that he has never registered as he's too feckin lazy to sort tickets out. Same result.

KK the 2nd

KK the 2nd

Posted
Posted

Just blocks e.g. my tickets will be in blocks 227 to 231. I booked on the phone and they said indvidual seats would be allocated when the tickets were printed but the seats would be together.

Our Claus

Our Claus

Posted
Posted
I'm having this problem too. I'm pretty sure I've not registered before but the system tells me the cust no is already registered. Just tried it with my mate's cust no too and I know for a fact that he has never registered as he's too feckin lazy to sort tickets out. Same result.

 

As best as I can tell, the problem is that there isn't a separate online sales registration, rather the online sales links directly in with SFC's main ticket database - ie the one the ticket office themselves use.

 

This is the first time I've booked online, but I got in (using the retrieve password thing - I think I must have included my e-mail address along with my season ticket apps so its in their database), and all the tickets I've bought using my season ticket over the last 8 years or so were in the purchase history - despite all of them being bought in person at the ticket office. So i'm guessing that unless you put your e-mail in the contact details of your account when you bought your season ticket or whatever, then the only way you can get into the online system is by talking to the ticket office.

 

That's my theory, anyway...

100%Red&White

100%Red&White

Posted
Posted
Just blocks e.g. my tickets will be in blocks 227 to 231. I booked on the phone and they said indvidual seats would be allocated when the tickets were printed but the seats would be together.

 

Cheers.

 

Was hoping you could at least choose 'upper' or 'lower' block as with SMS, don't want to get stuck to low down.

 

Fingers crossed it is then.

Barry the Badger

Barry the Badger

Posted
Posted
Just blocks e.g. my tickets will be in blocks 227 to 231. I booked on the phone and they said indvidual seats would be allocated when the tickets were printed but the seats would be together.

 

How the hell did you get through?

RonManager

RonManager

Posted
Posted
Just about to book tickets online, can you choose block and seats or is it just what they give you?

 

You can choose the block from a drop-down menu, but not seats yet. I presume the £34 seats are higher up than the £24 seats.

Saint_John

Saint_John

Posted
Posted
I went up to SMS at 7.30 this morning along with many other fans only to be told to bugger off as they weren't selling tickets from the windows only on-line which of course never effing works and isn't toady and you can't phone in 'cos that doesn'r effing work either etc, you know the rest. Why the EFF don't they tell us these things i plenty of time rather than changing arrangements at the last minute so Effing everyone about. I tell you there werte some might ****ed off fans up there and nobody told the BEEB either as they wee up there with us...

 

Sort the Effing Mess out Saints for Eff's sake!!!

 

I posted this on here 6 days ago :-

http://www.saintsweb.co.uk/forum/showthread.php?p=615366#post615366

 

 

For those trying to use the Online system for the first time and are getting problems with email and passwords etc.

I had a similar problem last week, i.e. it said I was already registered but the RECOVER password with the correct email address said they did not match.

A trip to the Ticket Office was necessary to "ENABLE my account for Online use". I managed to get my tickets at 7:30 this morning.

JustMike

JustMike

Posted
Posted
Block 132-135 - If you are a nobhead please don't book seats near our 30... I will be taking a coke bottle full of wee just incase any of you do.

 

i take it you're not sitting there then ;)

StuRomseySaint

StuRomseySaint

Posted
Posted
Why are people panicking already? There is plenty of tickets. I will get mine during the week.

 

Because the lower tier behind the goal will be full up by the end of today... it's not getting a ticket that people are worrying about, it is the choice of tickets available.

ulstersaint

ulstersaint

Posted
Posted
Many thanks worked for me

 

And this ticket office number worked for me, to, after a long time on hold. The agent (Jo)was obviously under pressure but was very helpful and I got 2 tickets for Cat 1. She said Cat 1 are almost all gone.

 

The 0800 2800 050 number is a nightmare this morning and I and couldn't book online as it would not recognise my (correct) email address.

Tractor_Saint

Tractor_Saint

Posted
Posted
Can anyone advise how you can select concession price tickets online? It may be staring me in the face but I can't see it. Thank you.

 

I managed to book some senior and junior tickets online for block 140-144 if that's what you mean?

MbaleSaint

MbaleSaint

Posted
Posted
I managed to book some senior and junior tickets online for block 140-144 if that's what you mean?

 

Yes, that's what I mean. But how do you select the junior prices? It only shows the adult prices and doesn't seem to give me the option of selecting junior prices.

Tractor_Saint

Tractor_Saint

Posted
Posted
Yes, that's what I mean. But how do you select the junior prices? It only shows the adult prices and doesn't seem to give me the option of selecting junior prices.

 

When you click the 'Adult' ticket does it show you the Junior and Senior options? It did for me in block 140etc. If it's the price that isn't updating then there's an update button at the bottom and once you've chosen Junior you click that and it updates the prices again.

MbaleSaint

MbaleSaint

Posted
Posted
When you click the 'Adult' ticket does it show you the Junior and Senior options? It did for me in block 140etc. If it's the price that isn't updating then there's an update button at the bottom and once you've chosen Junior you click that and it updates the prices again.

 

I'll try that next time I get through. Thanks.

Gis

Gis

Posted
Posted (edited)

I've been waiting on 01271 335708 for 15 minutes....................hope this works

Edited by Gis
Gis

Gis

Posted
Posted (edited)
I've been waiting on 01271 335708 for 15 minutes....................hope this isn't a scam.

 

Just got through and booked my three tickets...............Blocks 132-135 somewhere.......:smt066

 

Thanks KK the 2nd

Edited by Gis
Nineteen Canteen

Nineteen Canteen

Posted
Posted
I went up to SMS at 7.30 this morning along with many other fans only to be told to bugger off as they weren't selling tickets from the windows only on-line which of course never effing works and isn't toady and you can't phone in 'cos that doesn'r effing work either etc, you know the rest. Why the EFF don't they tell us these things i plenty of time rather than changing arrangements at the last minute so Effing everyone about. I tell you there werte some might ****ed off fans up there and nobody told the BEEB either as they wee up there with us...

 

Sort the Effing Mess out Saints for Eff's sake!!!

 

It was made clear on the OS that tickets would not be sold at the windows until they went on general sale. Not sure what some people's problems are. The only issue I had on line was that concessions didn't seem to be available in some blocks / price bands but change the block or price and they appeared.

 

Very happy with my 4 tickets 2 adults 2 juniors and booking confirmation recieved via email so all fine and dandy and remember tickets are not being sent out for a few weeks just in case Dune starts going into one about 2nd class service/post.

Nineteen Canteen

Nineteen Canteen

Posted
Posted
Yes, that's what I mean. But how do you select the junior prices? It only shows the adult prices and doesn't seem to give me the option of selecting junior prices.

 

I had the same issue ordering the £44 tickets in same blocks. No concessions but if you select same blocks with a ticket price of £34 you get your concessions in the drop down menu or try moving blocks which what I did in the end. Like SMS I expect some prime blocks are sold without concessions.

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