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Southampton Football 'cold calling' club re: Saints iplayer...


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Posted

Quick & simple thread - Has anyone had a call from the club regarding a deal for Saints player for £4.99 until 30.01.10?

 

Recently, I've had a telephone call from the club quoting my user name & password hint (which I didn't give out) but wanted to check with other fans for security purposes.

 

The company were 'Perform' (I think, didn't quite catch it). Just struck me as mildly suspicious when I asked for a name & *details & the call was quickly closed off. Maybe because they realised they weren't getting the money there and then (& a huge database of fans to call!) but I thought it worth checking with fellow fans.

Posted

had a call today from someone on a withheld number claiming to be from sfc, offered same deal, again call ended quickly when I said was not interested in £4.99 deal and was aware of saints player and would subscribe later .

Posted
CanadaSaint - any joy from the complaint?

 

That one was back in August and they were "working to fix the problem".

 

After last week's (start late, end early, keep cutting out) sh*t-show I tried e-mailing Solent on the basis that they open and close the feed, but I haven't heard back.

 

But things improved a lot, for me at least, for the Hartlepools game.

Posted
That one was back in August and they were "working to fix the problem".

 

After last week's (start late, end early, keep cutting out) sh*t-show I tried e-mailing Solent on the basis that they open and close the feed, but I haven't heard back.

 

But things improved a lot, for me at least, for the Hartlepools game.

 

Yes mine was better this week too.

 

Let us know if you get a reply from Solent.

Posted
Quick & simple thread - Has anyone had a call from the club regarding a deal for Saints player for £4.99 until 30.01.10?

 

Recently, I've had a telephone call from the club quoting my user name & password hint (which I didn't give out) but wanted to check with other fans for security purposes.

 

The company were 'Perform' (I think, didn't quite catch it). Just struck me as mildly suspicious when I asked for a name & *details & the call was quickly closed off. Maybe because they realised they weren't getting the money there and then (& a huge database of fans to call!) but I thought it worth checking with fellow fans.

 

I had a similar call late August, 2 months for £3.99 I thing - took it and cancelled it after the 2 monts 'cos it was so carp. Billed me for a full year f ew days later. To be fair to them though they refunded witthin a day following a snotty e-mail.

Posted

I got an email from the Saints Player saying they were upgrading the service to allow me to listen to the commentary of any match, not just Saints, via the service. Made me laugh as I've been doing that for months anyway. The email contained my username and password hint.

Posted

It is Legit- Perform are the service provider for the new Saints Player and also run and manage Saintsfc.co.uk. They have an exclusive deal with FLI for all Football League Clubs. Hope that helps

Posted
I had a similar call late August, 2 months for £3.99 I thing - took it and cancelled it after the 2 monts 'cos it was so carp. Billed me for a full year f ew days later. To be fair to them though they refunded witthin a day following a snotty e-mail.

 

Exactly what happened to me

Posted

I have just renewed my subscription for a whole year and its now saying I dont have a subscription even though my account has been debited.

 

And surprisingly no-one is answering my emails about it :mad:

Posted
I have just renewed my subscription for a whole year and its now saying I dont have a subscription even though my account has been debited.

 

And surprisingly no-one is answering my emails about it :mad:

 

Did you get the confirmation email? It usually says on there the date your subscription starts, mine didn't for about 3 weeks after I paid for it.

Posted
Exactly what happened to me

 

ditto here. £4.99 for two months, cancelled after one week, with the promise that I would have access for the full two months, then they took the full years subs....

 

crappy e-mail to them sorted it in a day or so.

 

the product really does need to be a LOT better for the full £39.99 per year they are asking!

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