BlackBerry issue

[saint_stevo]

Hello,

 

Got a user who's BlackBerry seems to auto delete all messages apart from those for that day, also clears the phone logs.....

 

New one on me, guessing its a setting but can see where or what it could be!

 

Any help appreciated.

 

Cheers

[Marsdinho]

What Blackberry is it...Pearl? Curve? older?

[Mewsta]

Stevo, I found this on yahoo forums a while ago when we had the same issue.... It might help, it might not but worth a read mate:

 

http://answers.yahoo.com/question/index?qid=20080522162952AAWM7gl

[Pip87]

In calender press the menu button, go to options and then down to keep appointments - select forever.

In the 'all messages/emails area' menu button, down to options, general options, - keep messages select forever.

 

If that doesn't make any sense i'll try explain it better!

[saint_stevo]

They are set to last forever, sorry its an 8120

 

Hooked up to BES 3.6.6

[saint_stevo]

Stevo, I found this on yahoo forums a while ago when we had the same issue.... It might help, it might not but worth a read mate:

 

http://answers.yahoo.com/question/index?qid=20080522162952AAWM7gl

 

Looks like a go-er mate!

 

Altho it does have a 1GB SD card, may not be in right or something similar!