ladysaint Posted 28 June, 2009 Share Posted 28 June, 2009 mine has lost its wifi connection and not matter what I do I cant seem to restore it, error message saying no LAN connection. I am not technical at all with these sort of things and not sure whether it is a software or hardware problem. Any ideas where I can take it to be fixed, obviously will pay but not sure where to go. Does Al de Man still mend pc's/laptops. Link to comment Share on other sites More sharing options...
Weston Super Saint Posted 28 June, 2009 Share Posted 28 June, 2009 What type is it? Link to comment Share on other sites More sharing options...
ladysaint Posted 28 June, 2009 Author Share Posted 28 June, 2009 (edited) Its an HP model G6000 with an AMD processor running Windows Vista. Edited 28 June, 2009 by ladysaint Link to comment Share on other sites More sharing options...
Weston Super Saint Posted 28 June, 2009 Share Posted 28 June, 2009 (edited) Its an HP model G6000 with an AMD processor running Windows Vista. You need to contact HP directly. This is a known issue with HP laptops. They have issued a bios fix, but it is not reliable at all. Basically you need the motherboard replacing on your laptop. I'm assuming that it is out of warranty, BUT, search around in google because I'm pretty sure they extended their warranty for this exact problem, so best bet is to contact them, and say you have been reading up on what is a common problem, tell them you have tried the BIOS fix but it did not work, and that you are aware that the only available fix is to change the motherboard...... More info here : http://h30434.www3.hp.com/psg/board/message?board.id=Internet&message.id=1354 Edited 28 June, 2009 by Weston Super Saint Link to comment Share on other sites More sharing options...
ladysaint Posted 28 June, 2009 Author Share Posted 28 June, 2009 Thank you for the advice, my laptop is about 18 months old but will contact HP tomorrow. thanks again. Link to comment Share on other sites More sharing options...
magnet Posted 2 July, 2009 Share Posted 2 July, 2009 Where do you live ladysaint, I mightbe able to pop round and sort your laptop and WPA key issue :-) Link to comment Share on other sites More sharing options...
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